Jabber 9.2 Failback from TCP 5222 to TCP 443

Hi all,
if i check the deployment guide for J4W i see that it supports failback to https, if XMPP (TCP 5222) is not available.
http://www.cisco.com/en/US/docs/voice_ip_comm/jabber/Windows/9_2/JABW_BK_C9731738_00_jabber-windows-install-config_chapter_010.html#JABW_RF_P3E0FDE4_00
We have noticed that the feature is not available in our cloud based deployment.
Do i have to enable eny specific setting in Webex Connect Admin?
Any other experiences?
Steffen

One of us does not understand the feature.
Of course is 5222 blocked, because I want to see jabber doing a fail back to https.
Do I misunderstand the fail back?
Sent from Cisco Technical Support iPad App

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