Jabber 9.2 for Windows contact add

Hi,
I have installed Jabber 9.2 on few workstations and I can see some strange issue. When I try to add contact from outlook to the Jabber contact list it has no add button in the search bar and if I try to add contact by "New-Contact" it returns an error that "System cannot add contact, please contact your administrator". But at the same time if I add new contact by entering contact's uri (e-mail) it appears in contact list successfully with all the contact card info. There is no issue on 9.1 version. It appears only on 9.2.
What could it be? And what does this standart error means "Contact your administrator"? Is there is some option, that permits external contact adding?

Hi Robert,
Of course it has. Cause "pizza guy" feature announced only in 9.3 version. And it do work in 9.1 but not work in 9.2. It is very strange. Also the users manual for Windows Jabber tells that user should contact their administrator if they see this message, but I still not found any guide for administrator that tells what to do with this message.

Similar Messages

  • Jabber for Windows contact card mapping to Work field

    Hi All
    In Jabber for Windows 9.7, the fields that sync from AD display in the contact card as Work: multiple times, I am trying to undewrstand how it determines to call the field Work as we get multiple entries as follows
    Chat (IM Address):  username@domain (this is because user id + domain is different to the email)
    Email:                      email address
    Work:                       email address (which I believe is Directory URI)
    Work:                       telephoneNumber
    Work:                       IpPhone
    This isnt very user friendly is there any way this can be changed, I know the Jabber-config.xml file does not have this work field as a mapping.
    Kind Regards
    Nick

    I believe that mapping is businessphone

  • Jabber 10.5 for Windows + App Dial Rules + Phone Control Mode

    I am using all 10.5. 
    I have Jabber for Windows integrated with Outlook.  I have Application Dial Rules set up to handle converting numbers to what I need by stripping, adding 9s, adding 1s, etc.  It all works great when I'm using Jabber as a soft phone. 
    My problem is that almost nobody in the company has a PC camera/mic/speakers.  So all of the Jabber clients will be in phone control mode.  Because the call originates from the phone and not from an application, the Application Dial Rules get bypassed.  I understand why this is happening but I'm hoping there is a way around it.  Is there some setting that tells CUCM to notice that there was a CTI call to the phone from an application requesting that it make the call or something like that where CUCM realizes that the request "initially" came from a Jabber client?
    OR is there some way for me to put in route patterns similar to the App Dial Rules but specify that those patterns are only available when the number is sent enblock so they don't mess with regular dialing? 

    Why dont you apply called party transformation rules and modify the called number as per your need.

  • Deleting Older "iPod for Windows" in Add Remove Programs

    I need to free up space on my hard drive and I have 3 different "iPod for Windows" listed that are taking up a lot of space. Can I delete the 2 older ones without compromising anything?

    If you are getting that close on space for your boot drive, you should consider getting a larger internal drive or an external drive.
    Generally, the accepted practice is to keep at least 10%-15% free space on the boot drive.

  • Cisco Jabber 9.6 for window and Unity

    Hi All,
    I am having some hard time getting jabber working properly... I have a few questions, i hope that i can have answers for.
    1. Now, just to use Jabber on the destop(I don't want to create CSF profile as that consume one license) do i still need a license?
    2. Jabber can connect to CUC... users are getting :" you are not assigned in to your voicemail account. Go to the phone Account tab in the option window and enter your username/pass in the voicemail section.
    But this VM option does not exist... Some other docs mention appliction tab in the CUP server itself but still no go. Other also mention LDAP integration but i  can have LDAP ingrate with CUC yet.
    Thanks

    1. If you dont want to use the Jabber as softphone and want to use for only IM  control , then no need of CSF device and no license required.
    2.
    Check the service profile on CUCM set like above for credential source .

  • ITunes 11.0.2.26 will not sync Windows Contacts

    iTunes will not sync my windows contacts folder on my iPod classic.  I have a windows 7 x86 system.  I don't have Outlook & iCloud will not work for Windows Contacts.  Does anyone have any ideas?  I thought about reverting to a earlier version of iTunes because it was syncing before. 

    I still have had no luck. I did another uninstal-resart-install-restart ect ect ect

  • Jabber for Windows 9.1.0 no contact lists are added

    Hi,
    We are using Jabber for Windows 9.1.0, we are surprised to see that contact list is empty. Do we need to manually add all the users? We have Presence server integrated with LDAP.
    How can we add all the users to be appeared on contact list of all the users?
    Regards
    MAC

    Did you configure the contact list in IM&P so that you had them when you logged in????
    If not, yes, your contact list will be empty and you need to add the users manually.
    HTH
    java
    if this helps, please rate
    www.cisco.com/go/pdihelpdesk

  • Jabber for Windows and Ldap Contacts without CUPC license

    Dear Sr:
    It is possible to add a user on ldap as a jabber contact WITHOUT assigning a CUPC license to the user?
    The idea is that some users on the ldap don't have jabber but we should be able to add them as a contact AND we dont want to use jabber licenses for those users or have Presence server to load balance those users.
    We can add Microsoft contact as jabber contact with no issues...
    Thanks 

    LDAP Authentication of End Users in CUCM is strongly recommended for CUPC/Jabber. When you login to CUPC/Jabber it authenticates against CUCM. If LDAP doesn't have the same password (i.e. CUCM isn't synced from LDAP) the client won't be able to do LDAP queries if using BDI. This is because it re-uses the same credentials when it attempts to bind to LDAP. If Jabber is configured for EDI, which is only even possible on Jabber for Windows running on domain-joined workstations, then this is not as critical since it would use the Windows ADSI API in the context of the logged-in user. Using EDI exclusively would rule out Jabber for Mac, iOS, Android, and Windows on a non-domain joined workstation though.
    As for usernames: You can continue to use employeeNumber if you wish. You'll need to ensure that the jabber-config.xml file maps the username to this value for everything to work. Note that this will be their XMPP URI: [email protected] so be sure that you're comfortable with employee numbers being public.
    Please remember to rate helpful responses and identify helpful or correct answers.

  • Jabber for Windows 9.1 external contact adding

    I have a Jabber for Windows 9.1 deployment, and I can't add external contacts. The external contacts in this case are on a federated OCS deployment with the same LDAP. If I add them in the user options page and restart they work fine. My LDAP searches only return the local jabber domain directory.
    Anyway, a quick look around shows me that adding external contacts in Jabber 9.0 was not supported, but it was supposed to be added in 9.1. Is this not the case?

    Yeah the problem is that that will add the local jabber IM address rather than the LDAP one since the user exists in both directories.
    e.g. jabber domain = tst.local
    OCS = test.com
    if you add the [email protected] as a contact then it will replace it with [email protected]
    If you add [email protected] in the user options page and restart jabber it works
    edit: anyone know how to unmark a reply as the correct answer, accidentally clicked on that instead of reply

  • Jabber for Windows 9.2.5 Local Contacts

    Hi Guys,
         By default, Jabber for Windows 9.2.5, when searching for contacts, it first lists the local Outlook contacts, and then it shows the list of Corportate Directory Contacts.
         Is there a way to show only LDAP contacts?? I don't want the list of local contacts to be available.
    Best Regards,

    In jabber 9.2 you should be able to change this behavior from the client as well.
    http://tools.cisco.com/squish/c5cB2
    Local Contacts in Microsoft Outlook
    Cisco Jabber for Windows lets users search for and add local contacts in Microsoft Outlook.
    To search for local contacts in Microsoft Outlook with the client, users must have profiles set in Microsoft Outlook. In addition, users must do the following:
        Select File > Options.
        Select the Integration tab.
        Select either None or Microsoft Outlook.
    To add local Microsoft Outlook contacts to contact lists in the client, local contacts must have instant message addresses in Microsoft Outlook.
    To show contact photos in the client interface, local contacts in Microsoft Outlook must have instant message addresses.
    To communicate with local contacts in Microsoft Outlook using the client, local contacts must have the relevant details. To send instant messages to contacts, local contacts must have an instant message address. To call contacts in Microsoft Outlook, local contacts must have phone numbers.
    An additional step if needed. If you add this line to the XML and the Outlook contacts still show, you may want to delete the cache in order to remove locally cached contacts.
    This cache can be found under:
    %USER_PROFILE%\AppData\Roaming\Cisco\Unified Communications\Jabber\CSF\
    Hope this helps as well!

  • Jabber for Windows 10.5 shows contacts from Address Book multiple times?

    What would cause Jabber for Windows 10.5.1 to show a contact multiple times from the address book when searching?  See attached screenshot. 

    I tried removing firefox and rebooting/reinstalling Jabber with no luck.  I reimaged my machine and loaded 10.5.2 fresh install with no previous versions and still getting the random crash.  Also, I have users who say it has crashed on them during a WebEx and have had installation problems when upgrading from 9.x to 10.5.x.  Version 9 is very solid, sticking with 9.7.5.  I have about 10% of my test users having varying problems with version 10.5.x, waiting till the next release.  Hopefully Cisco will spend a few more weeks testing the next one before publishing it on their site.
    --edit--
    Also, when you finally get frustrated and want to downgrade, Jabber 10.5.x doesn't uninstall completely and you end up with an error like the image attached when you try to install v9.7.5 for example and can't install Jabber even after rebooting.  I had to run Microsoft Fix It install/Uninstall option and tell it to uninstall Jabber before Windows allowed me to install an older version of Jabber.  Not too happy with this release.  Strange enough though, some of my users have the exact same laptop I do, same windows build, same patches, etc, and it works fine for them.  Anyway, not deploying this one.  Good luck.

  • Jabber for Windows 9.2.1 Contact Away status doesn't show duration

    .Jabber for Windows 9.2.1 Contact "Away" status doesn't show duration. I am wondereing if it is possible with Cisco Jabber client. Microsoft OCS client used to show.

    Hi,
    This is currently not supported in Jabber.
    If you think that this feature should be in Jabber, you can open a TAC case and do Enchancment request with them?
    Regards,
    Srdjan

  • Cisco Jabber for Windows 10.5 search Contact with two lastnames

    Hey Guys,
    I have a little problem with the contact search feature of the cisco jabber for windows (Version 10.5.37889)
    In my environment I have some Users (secretary phones and users too) which have two lastnames.
    Exampleuser1: Firstname: Thomas Lastname: Meier Cisco ....
    If a user is searching for Exampleuser1 by lastname (Cisco) the correct contact won't be listed
    If a user is searching for Exampleuser1 by firstname (Thomas) the correct contact will be listed
    If a user is searching for Exampleuser1 by lastname (Meier) the correct contact will be listed
    is there a workaround or something else for resolving my problem?
    thanks for reading my question :)

    Workaround: "Cisco Meier, Thomas"
    Have you looked at enabling wild card searches in jabber-config.xml?

  • Contacts search for cisco Jabber for Windows & MAC

    Hello,
    Please assist on given below query !!
    System Deatails of CUCM & IM Presence Server
    CUCM:
    1>  System version: 9.1.1.20000-5
    2>  VMware Installation: 2 vCPU Intel(R) Xeon(R) CPU X5650 @  2.67GHz, disk 1: 80Gbytes, 4096Mbytes RAM
    3> Physical Server UCS210 M2
    4>  Already Integrated with IM & Presence
    IM & Presence:
    1>  System version: 9.1.1.20000-5
    2>  VMware Installation: 1 vCPU Intel(R) Xeon(R) CPU X5650 @  2.67GHz, disk 1: 80Gbytes, 2048Mbytes RAM
    3> Physical Server UCS210 M2
    4>  Already Integrated with CUCM
    Requirement:
    1>  User Search base for Cisco Jabber for Windows & MAC Client
    2>  Will we able to get contacts list(Jabber For windows & MAC) as like "Lotus Sametimes" for all users?
    Every reply would highly Appreciated!!

    Hi Karthik,
    Thanks for your reply!
    I have gone through the link but query is different actually, please assist on below query and provide any document links if possible.
    1>  The contacts does not appear when I perform a search
    2>  Do I required to integrate LDAP for same? If Yes Then Do I need to perform integration with CUCM Or IM & Presence? Or Only CUCM? Or only IM & Presence? (Please post a link to perform same)
    3>  Please also provide If any specific system requirement for LDAP server.
    4>  Is it possible without LDAP integration?
    It is really urgent and every post would highly appreciate..........

  • How to create contact groups in Jabber for Windows

    Attempting to deploy Jabber for Windows.  I can't find where in CUPS to build the contact groups that will deploy to the users.  We are wanting to build our groups by our locations and deploy them from there.  Any help would be greatly appreciated.                  

    Hey Darren,
    With CUPS 8.6(1), you can import users contact lists and as well create groups via the bulk administration page of CUPS.
    This is outlined in the deployment guide below:
    http://www.cisco.com/en/US/docs/voice_ip_comm/cups/8_6/english/install_upgrade/deployment/guide/dgcupc.html#wp1292041
    Keep in mind, this functionality is only available in CUPS 8.6(1) or higher and not in any older version.
    Regards,
    Jas

Maybe you are looking for

  • 24" iMac will not boot up

    I've been having issues over and over again with an not-so-new HP printer that works for a while then quits. Today I thought that I would use my SL disk to check my Perm's as I've done several times in the past. Here is what I did and the results: Wh

  • InCopy Won't Let Me Check Out a Story

    Hi, I appear to be having a very unusual problem with InCopy. It won't let me check anything out. I don't get an error, or a message, it's just not checked out. I have tried checking stories out in every way i know how and every time i am left with a

  • Changing screen name in pidgin

    i got the pidgin contacts and conversations add-on, which is working great. i went to settings, VoIP and changed the display name, but it isn't changing in the actual conversation. any suggestions?

  • CPO-Web Service Queries

    Hi All, I am trying to start a process using web service. I want to know, 1. How to get Task waiting for inputs of a user by web service. 2. How to get instance id of a process . 3. What is process start point ID or Name.( which is one of the paramet

  • Deleting a "ZWave" Device

    One of my window/door sensors was damaged when I recieved it.  When I set it up, I was unable to sync it to the gateway.  SInce it was unable to connect, it was listed as a zwave device.  I received a replacement sensor and was able to synced it with