Jabber 9.2 Voicemail issues

Dear Team
I am facing a stange problem with my jabber for windows clients, voicemail connection status always showing not connected. but all other services are working fine, including "call voicemail" button. i am also able to view and play voicemail thru http://unconnectionserver/inbox by using the same credentials
I have checked firewalls ( put the jabber client to the same server vlan and tested) no issues found
I am following the server setupguide from cisco website
could somebody can explain where i will check the logs for not connecting voicemail ?
Thanks in advance
Rajesh

Hi Rajesh,
We had the same problem. Read the document over and over again but did not see the problem. Until I check the server in my Iphone jabber clients. This was the Exchange server.
Hmmmm......
I checked the mailstore profile and changed it to the Unity server.
Now everything is working fine.
Cm -> user management ->user settings -> UC Service
create mailstore to Unity server Unitmailstore1 (If you have multiple server create more)
Cm-> user management -> user settings ->
In you servervice profile select the mailstore profile.
http://unityserver.yourdomain/inbox shows a login page to view you voicemailbox on the unity server.

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