Jabber and Gmail Don't Work on my iChat

Hello! I bought my Mac in August 2009. When I first bought it, gmail and Jabber worked iChat. But shortly after, it stopped working. It hasn't worked since then. Whenever I would try to create a Jabber or Gmail account on iChat, the words Jabber and Gmail would be grayed out and un-clickable. I recently upgraded to software version 10.6.6 and Jabber and Gmail still don't work on iChat. They're not grayed out anymore, they're just not there! Aim, Bonjour, MobileMe, and Mac.com accounts all work on my iChat.
Additionally, I took my Mac to the Genius Bar and they couldn't fix it!
Does anyone know how to fix my problem?
Thanks!!

Hi,
Welcome to the    Discussions
Sounds like you have Parental Controls turned On for the Mac User Account you are using.
I take it you are not seeing 5 choices in the iChat Menu > Preferences > Accounts > + Button > New account Pane ?
The Start Up Screens do have the AIM login options (AIM, @Mac.com and MobileMe) on one pane/Screen and then the Bonjour option and the Jabber/Google options on another Screen/pane.
IF you are not logged on the Computer as the Admin Account the Mac User Account can have Parental Controls activated.
(System Preferences > Accounts - the account will be listed as "Managed"
Limiting iChat in Parental Controls stops you adding any Buddy List (Setting up a new account).
In iChat 4/OS 10.5.x Jabber and Bonjour are disabled completely (Just Bonjour in iChat 5/OS 10.6.x)
Your symptoms as described, if we are talking about the iChat Preferences way of Adding a New Account, does not seem to quite match the scenario I have described about Parental Controls, as you seem to still have access to setting up a new AIM name.
Did the Tech guy delete the .plists for iChat ?
Did he/she delete them 'En Masse' or one at a time with an iChat Restart in between ?
7:26 PM Thursday; January 20, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

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    Apr 16 10:02:56 carolfs-ifusp systemd[1]: Starting Unmount All Filesystems.
    Apr 16 10:02:56 carolfs-ifusp systemd[1]: Reached target Unmount All Filesystems.
    Apr 16 10:02:56 carolfs-ifusp systemd[1]: Stopping Local File Systems (Pre).
    Apr 16 10:02:56 carolfs-ifusp systemd[1]: Stopped target Local File Systems (Pre).
    Apr 16 10:02:56 carolfs-ifusp systemd[1]: Stopping Remount Root and Kernel File Systems...
    Apr 16 10:02:56 carolfs-ifusp systemd[1]: Stopped Remount Root and Kernel File Systems.
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    Apr 16 10:02:56 carolfs-ifusp systemd[1]: Starting Final Step.
    Apr 16 10:02:56 carolfs-ifusp systemd[1]: Reached target Final Step.
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    Last edited by CFS (2014-05-08 12:57:13)

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    Name : linux
    Version : 3.14.1-1
    Description : The Linux kernel and modules
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    URL : http://www.kernel.org/
    Licenses : GPL2
    Groups : base
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    Optional For : None
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    Installed Size : 71136.00 KiB
    Packager : Tobias Powalowski <[email protected]>
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