Jabber and IP Phone 8945 call history synchronisation

Hi
We're running 8945 IP Phones and CUPC 8.5.5 and a few Jabber 9.0.4 in a CTI deskphone mode.
Currently both call history are linked to the device. No synchronisation between IP Phone and CUPC / Jabber.
Even the missed calls count is not cleared on both sides when the user looks at the call history. For example if the user looks at the IP Phone call history because it indicates missed calls and the clears the counter, the Jabber still showing the same missed calls count.
Any improvement in the future ?
Thanks,

Hi Jean,
No, there is nothing planned at the moment to provide any synchronization between call history. I will suggest to open a feature request via Cisco TAC.
Thanks,
Maqsood

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Jabber and Desk Phone Integration

When stting up "Desk Phone Integration" on cisco Jabber on a test iPhone, Jabber loops forever when verifying account information saying just "verifying...". It never display an error message. It will eventually stop, the "Desk Phone Integration" staying "Not Configured"
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I searched the web and couldn't find anyone with similar issue...help will be appreciated

Aaron,
Thanks for you answer.
I have followed all the requirements explained in the "Administration Guide for Cisco Jabber for iPhone Release 9.0.1" including the one you mentioned :
the user is a member of 'Standard CTI Enabled'
CTI Controlled is allowed on the DN, the end user account and the desk phone
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And 'Allow End User Configuration Editing' is set to disable on the TCTxxxx device
Despite all that the "desk phone integration" doesn't work

HT4623 After updating Iphone 4s to 6.0 the signal is very weak and the phone drops calls frequently.

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Report to police along with serial number. Change all your passwords.
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Would appreciate anyone kindly confirming (or denying) this is how entries look on their Verizon HTC M8.
(Censored for Privacy)
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When I hit the phone symbol on my screen I used to get a list of the incoming, outgoing and missed calls. Now it just trakes me into my contact list. Does anyone know where the call history has gone?

Restart: With the BlackBerry device POWERED ON, press and hold the upper edge power button about 20-30 seconds, ignore the 3-2-1 timer and hold until the screen goes black and you see the red LED.
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I am looking for and explanation or a document around expected behavior for how the Call Log works within the Jabber for Windows client. Our customers setup has Jabber for windows deployed in Deskphone Control mode, where the Jabber clients control a single physical phone. Predominantly a 7945 series phone. How in Sync is the "CALL HISTORY" (missed call, placed call, received call) lists within the Jabber client with the physical phone itself. Examples:
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Jaime,
Just for clarity, I'm not talking about a CSF registered phone, I'm talking about Jabber running in Deskphone Control mode. So yes in a hopeful way I would expect the call history from the physical phones to be in sync since deskphone control is just remotely controlling the phone. I suppose the call history on a physical phone is likely stored locally on the phone itself and this is why they call logs do not remain in sync but i just wanted to confirm that this is a fact vs an assumption.
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CUCM 8.6.1.2000 - Call History not logging, and no ring tone access.

Hello,
A little background:
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Jabber for iPhone and iPad cannot receive calls

We currently have Call Manager 9.1.1 and Presence 9.1.1.
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also, you have checked the partition and configuration on the TAB device is the same as on the deskphone?
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thanks
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I deleted a contact out of my iPhone 4S but when I go to send a message the contact appears although that individual is no longer in my address book. I deleted all text and call history pertaining to the deleted contact but still shows up.

I deleted a contact out of my iPhone 4S but when I go to send a message the contact appears although that individual is no longer in my address book. I deleted all text and call history pertaining to the deleted contact but still shows up. Does anyone have the same issue and how do I fix it?

dam122577 wrote:
but wont restoring as new delete all my info on my phone
Yes. That is why I added...
it will disappear over time due to non-use.

Multiple selections for 'use my phone for calls' Jabber 9.2.4

Could someone look into this?
We have some users that are experiencing the following what shown in the screenshot.
Only the above option works and somehow the second selection (Mark Hattink) has no purpose.
I just can't figure out what's happening.
It's not happening to everyone who uses Jabber 9.2.4.
Note:
CUCM - 9.1.1.20000-5
Jabber for Windows 9.2.4
Only Cisco 8945 - dc-vel-8945-172 option works.. And the Cisco 8945 - Mark Hattink does not.
This is all on Windows 7.
Who knows this issue and can help me out.
Is this a configuring issue?
Before when we used CUCM 8.5.14900 there were no issues known from users.

Hi,
I'm experiencing the same issue on our CUCM 9.1.2.10000-28 & CUP&IM 9.1.1.30000-3: I have a Jabber for Windows client v9.7 that should only show 1 hardware phone, but it shows 2 entries. I checked the above and still we have 2 entries (also after clearing the Jabber cache). Also I tried another Jabber for Windows version (v9.6), but it always pulls 2 hardware phones in it's config.
Have you managed to get this solved? We use Cisco 8945 phones where end users log on via Extension Mobility. I noticed in Dependancy Records that we have an entrie in Extension Mobility Dyncamic, which shouldn't be the case because no end user is logged on, but it shows it in Dependancy Records... A bug?? And when the end user logs on an IP Phone, then we have twice Extension Mobility Dynamic entries... Not good since only 1 device is in use via Extension Mobility (multiple logins are disabled via parameter).
Greets,
David
Greets,
David

Jabber and IP Phone 8945 call history synchronisation

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