Jabber and windows 8

I have jabber running on a windows 8 machine. I can't get deskphone video to work. Also when using a wireless usb headset my voice will not work. The voice will work if I use wired headset. Does anyone know when windows 8 will be supported, or when a new jabber client is coming out.
Thanks

Hi there!
There are 2 main things to highlight here, first Jabber for Windows 8 is not supported (officially) as of yet; also we are only going to be able to use video only in softphone mode.
Thanks!

Similar Messages

Jabber and AIM/.Mac contacts in ONE window

I would like to have a single iChat window that combines the Jabber and AIM/.Mac buddies. That way I can log on to AIM directly from iChat (and use video/audio) and also be able to log on to google chat MSN via jabber gateways. I hate having two different windows for each buddy list.
I there a way of doing this with Leopard's iChat?

Hi,
I use several including GoogleTalk.
It is not about whether the server can do Audio or Video as Most Jabber Servers can not
iChat invokes it's A/V protocols whichever Buddy list it is in which do not use the same ports as any of the Buddy List's logins.
The A/V side is independent of the Text based side.
I have found that the Green icons show up.
This seems independent of whether the Jabber Server supports it.
8:15 PM Sunday; November 25, 2007

Jabber and Bonjour windows won't open

My jabber and bonjour windows have stopped opening. They used to work. One day I closed them and can't get them open again. Any help out there?

Hi,
Summary of the last.
In iChat > Preferences > Accounts the items should be marked as Use the Account
This will log it in but will not guarantee display of the Account's Buddy List as you can Hide it as I described before.
In iChat > Preferences > Accounts the list is drag-able so that they can be in any order you want.
This effects the order they display in iChat's Window menu and the Keystrokes Used. If you have them as AIM, Bonjour then Jabber - the Keystrokes will be Apple (⌘) key and 1 for AIM, then Apple (⌘) and 2 for Bonjour and the Jabber one is then Apple(⌘) and 3 (Keys are used together at the same time)
It also effect the order the accounts display in iChat menu > Accounts.
Clicking this red button will hide that particular Buddy List
This is My iChat Window Menu.
It show three accounts logged in.
These menu Options do not mean the Buddy List is visible.
As I have iChat 4, the order is as I set them in iChat > Preferences > Accounts as the list here can have one item dragged above or below another.
As I have two names that work with the AIM servers the AM valid names shows as the Account name rather than saying "AIM Account"
IF you highlight the Buddy List Name as I have done in this pic you can Hide or Reveal the Buddy List (Alternate action). Using the red button highlighted in the first pic hides the Buddy List)
You will notice the Keystrokes to use at the end of the line.
I am not sure where you mean you are clicking on a Red button in your last paragraph - unless you mean you are clicking on the iChat icon in the DOCK when it displays a red blob with a number to say how many text messages you have not read there are.
It is possible to have a chat with a Buddy from a List that is Hidden and clicking the iChat icon should bring the Chat window to the Front rather than make the Buddy List appear.
Unfortunately I do not have a Buddy free at the moment I write this to check the variants.
8:03 PM Sunday; June 29, 2008

Jabber for Windows 10.5 and global redundancy

Hi All,
I implement J4W 10.5 in a full redundant environment, that contains:
- 3 x CUCM 10.5
- 2 x Unity Connection 10.5
- 2 x IM&P 10.5
- 2 x Expressway-C 8.2.2
- 2 x Expressway-E 8.2.2
After testing, I notice that the redundancy/failover does not act the same way depending the product, sometime no.
As it is not clearly stated in the documentation, what is clearly supported as automatic failover, and what's not, when using Jabber for Windows 10.5?
In my first test, I saw that Jabber does not support failover with UnityConnection: if the primary peer is down, no more voicemail on Jabber.
If jabber run in Mobile and Remote Access, and the Expressway where it's conencted goes down, it doesn't switch to the other peer.
It will be good to have a document that relate all the redundancy and failover support with Jabber, what can we expect during the failover process.
It will help a lot of people.
Thanks
Gabriel

Yep, that's what I did now.
But keep in mind this is not really explained, even if crossing all the documentations.
There is no document explaining what behaviour to expect in Jabber in case of redundancy of all the UC components.
For the CUCM, it's not clear, and nothing is mentionned in case of MRA.
IM&P is documented, but nothing for MRA.
Expressays states about redundancy, but the behaviour to expect is not. Same for XMPP federation, no idea.
UnityConnection as well, nothing is explained.

Using CUPC7/CUPC8.6 and Jabber for windows...unable to access voicemail.

Using CUPC7/CUPC8.6 and Jabber for windows...unable to access voicemail.
Setup includes CUCM9.0, Unity Connection 9.0, Presence 9.0....
steps taken to configure(and results acheived)
1-users created locally on CUCM and Enabled for IM and Presence.
2-able to login to clients (CUPS7/8.6 and Jabber) but getting error Voicemail Error. The server has rejected the provided credentials. [1903]
in order to verify there is nothing wrong with the credentials...i checked on unity and i am sure it's the PIN(12345) i need to use .
Can Anyone help me out here...Thanks in advance.

It's not looking for your PIN - that is only used over DTMF-based interactions - it's looking for your CUC password. If the mailbox is synced from LDAP and you have LDAP Auth enabled on CUC, then this would be your AD password. If it's synced over AXL, not synced at all, or LDAP synced but without Auth, then there will be an alphanumeric password field on the mailbox under Edit > Change Passwords.
Please remember to rate helpful responses and identify helpful or correct answers.

Jabber for Windows openLDAP and Deskphone Control

Hello all
I have a new install of 9.1 CUCM, with CUCM IM and Presence. I'm trying to get Jabber 4 windows functioning with an openLDAP directory, and also get Deskphone control working. I suspect i missed something with the configuration as this 9.1 interface is a little different than i'm used to.
First of all, does the concept of a Jabber-Config.xml still apply to a 9.1 install or does the "Service Profile Configuration" in the CUCM interface write the Jabber-config.xml file for you? If my customer uses openLDAP for their LDAP how should I configure the "Service Profile" or do I still use a jabber-config.xml file?
I have successfully tied openLDAP into CUCM with Authetication and brought the users into CUCM. I tested Authentication by logging into the End user page for both CUCM and the CUP server so I know authenticaiton is working. I can login to Jabber but when i click on Help "connection Status" it shows me only connected to "PRESENCE" and "OUTLOOK ADDRESS BOOK" my "Directory", and DESKPHONE" will not connect.
Can I actually get a copy of "my jabber-config.xml" file from the CUCM server to see what it looks like?
Thanks all

Ok I have half of the problem resolved. I got Deskphone controll working with CTI.
Still working on the LDAP issue with openLDAP
My config file looks like so
<?xml version="1.0" encoding="utf-8"?>
   EDI
   1
   ldap.acme.ca
   389
   backup.acme.ca
   389
   0
   uid=voipldap,ou=Users,dc=acme,dc=ca
   password
   givenname
   (&(objectClass=inetOrgPerson)
   telephonenumber
   uid
   ou=users,dc=acme,dc=ca
I got this from page 117 of this guide
http://www.cisco.com/en/US/docs/voice_ip_comm/jabber/Windows/9_1/JABW_BK_CA48EE46_00_cisco-jabber-for-windows-administration.pdf
The error I'm getting "invalid credential" but i know they are good because i'm using the same account and path for the CUCM LDAP sync.
Any help would be appreciated.

Jabber for Windows and Ldap Contacts without CUPC license

Dear Sr:
It is possible to add a user on ldap as a jabber contact WITHOUT assigning a CUPC license to the user?
The idea is that some users on the ldap don't have jabber but we should be able to add them as a contact AND we dont want to use jabber licenses for those users or have Presence server to load balance those users.
We can add Microsoft contact as jabber contact with no issues...
Thanks

LDAP Authentication of End Users in CUCM is strongly recommended for CUPC/Jabber. When you login to CUPC/Jabber it authenticates against CUCM. If LDAP doesn't have the same password (i.e. CUCM isn't synced from LDAP) the client won't be able to do LDAP queries if using BDI. This is because it re-uses the same credentials when it attempts to bind to LDAP. If Jabber is configured for EDI, which is only even possible on Jabber for Windows running on domain-joined workstations, then this is not as critical since it would use the Windows ADSI API in the context of the logged-in user. Using EDI exclusively would rule out Jabber for Mac, iOS, Android, and Windows on a non-domain joined workstation though.
As for usernames: You can continue to use employeeNumber if you wish. You'll need to ensure that the jabber-config.xml file maps the username to this value for everything to work. Note that this will be their XMPP URI: [email protected] so be sure that you're comfortable with employee numbers being public.
Please remember to rate helpful responses and identify helpful or correct answers.

Call/video not working between Cisco jabber for Windows and VCS control C40s

Hello,
I've been struggling with no luck how to make a call using Cisco Jabber for Windows 9.6.0 registered to CM 8.6.2 with intercluster ICT to another CM 8.6.2 where we have a VCS Control 7.0.2 via GK H225, and all C40s are registered as H.323.
The VCS has interworking between H323 and SIP, however not sure if there is any problem with that. Assuming it is ok, not sure either if I'm facing any interoperability issue because in my remote site I have C40 (H323 registered at VCS and SIP listening mode) and cisco jabber for windows which is SIP based.
If is not possible, would I be able to change my C40 from H323 to SIP at VCS, or have both H323/SIP registered at VCS? If so, will I need to change as well instead of GK I'll have to establish a SIP Trunk between the CM and VCS?
Another thing I do not believe either I would be able to have one VCS connected with two clusters, right?
I'm just trying to find a solution in case my current topology is not compatible, but feel free if you have any better idea to make it work.
Anyway here is what is happening:
When I make a call from my cisco jabber windows to C40 using alias number. The call is being redirected just fine to the C40 and it rings, however when someoene or the auto answer picks it up, the call dropped right away.
However, if I enabled the MTP in my CSF device, the call gets longer before dropping. I was even able to see my jabber " start video" turns green, before was grayed out all the time and the call dropped faster. I hear a fast busy tone.
I'm able to provide SDI traces, logs, diagnostic sip/h323 calls from VCS in order to know for sure if this is an incompatible issue or something I can workaround.
Let me know if someone of you are interested in read these logs or could point me on the right direction.
Thanks!

Ok,
I have looked at both logs. I have to mentinon though that you didnt
provide the log that shows the h323 setup between cucm and the VCS. This
is most likely because the call originated from a different cucm than
the ones you provided the logs from.
The call would have orginated from the first cucm in the cucm group of
this trunk: Name=RL_TRUNK_VIDEO
The cucm ip will be : 10.252.53.10.
This is the VCS log that confirms where the h323 request originated
from:
pr 10 22:50:29 TWELDVCS01 tvcs: UTCTime="2014-04-11 01:50:29,187"
Module="network.h323" Level="DEBUG": Src-ip="10.252.53.10" Src-
port="54000"
Received RAS PDU:
Having said that here is my analysis of the logs that you sent..
Jabber sent an INVITE to CUCM and advertised all the codecs (audio and
video it can support)..
Observer that Jabber says it doesnt support G729 anexB
21:55:16.576 |//SIP/SIPTcp/wait_SdlReadRsp: Incoming SIP TCP message
from 10.223.20.73 on port 54677 index 90661 with 2220 bytes:
[862370,NET]
INVITE sip:[email protected];user=phone SIP/2.0
Via: SIP/2.0/TCP 10.223.20.73:54677;branch=z9hG4bK000029d3
From: "4122107" <sip:[email protected]>;tag=00059a3c78000011000070b0
-00000e65
To: <sip:[email protected]>
Call-ID: [email protected]
Max-Forwards: 70
Date: Fri, 11 Apr 2014 01:55:16 GMT
CSeq: 101 INVITE
User-Agent: Cisco-CSF/9.4.1
m=audio 19252 RTP/AVP 0 8 18 105 104 101
c=IN IP4 10.223.20.73
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:105 G7221/16000
a=fmtp:105 bitrate=24000
a=rtpmap:104 G7221/16000
a=fmtp:104 bitrate=32000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
a=sendrecv
m=video 28878 RTP/AVP 97
c=IN IP4 10.223.20.73
++++Now lets observer the capabilites exchange during h245 negotiation
between cucm and VCS++++
Here CUCM advertises its caps to VCS (afterreceiving caps from VCS)
Note that G729A, G729AB, G729 is all advertised..
Apr 10 22:50:31 TWELDVCS01 tvcs: UTCTime="2014-04-11 01:50:31,017"
Module="network.h323" Level="DEBUG": Src-ip="10.252.53.10" Src-
port="45660"
Received H.245 PDU:
value MultimediaSystemControlMessage
::= request : terminalCapabilitySet
capabilityTableEntryNumber 2,
       capability receiveAudioCapability :
g729wAnnexB : 6
       capabilityTableEntryNumber 3,
   capability receiveAudioCapability : g729AnnexAwAnnexB : 6
       capabilityTableEntryNumber 4,
       capability
receiveAudioCapability : g729 : 6
capabilityTableEntryNumber 5,
       capability receiveAudioCapability :
g729AnnexA : 6
++++++
After doing MSD (master slave determination, we move to the OLC phas e..
Here we see that the far end..c40 wants to use G729AB for media++++
Apr 10 22:50:31 TWELDVCS01 tvcs: UTCTime="2014-04-11 01:50:31,783"
Module="network.h323" Level="DEBUG": Src-ip="10.224.114.11" Src-
port="11163"
Received H.245 PDU:
value MultimediaSystemControlMessage
::= request : openLogicalChannel :
   forwardLogicalChannelNumber 1,
forwardLogicalChannelParameters
     dataType audioData :
g729AnnexAwAnnexB : 20,
     multiplexParameters
h2250LogicalChannelParameters :
+++Next VCS sends G729AB as the codec to use to CUCM+++
Apr 10 22:50:31 TWELDVCS01 tvcs: UTCTime="2014-04-11 01:50:31,784"
Module="network.h323" Level="DEBUG": Dst-ip="10.252.53.10" Dst-
port="45660"
Sending H.245 PDU:
value MultimediaSystemControlMessage
::= request : openLogicalChannel :
   forwardLogicalChannelNumber 1,
forwardLogicalChannelParameters
     dataType audioData :
g729AnnexAwAnnexB : 20,
     multiplexParameters
h2250LogicalChannelParameters :
++++The next thing we get is an OLC reject from CUCM and this is where
th call drops++
Apr 10 22:50:31 TWELDVCS01 tvcs: UTCTime="2014-04-11 01:50:31,790"
Module="network.h323" Level="DEBUG": Src-ip="10.252.53.10" Src-
port="45660"
Received H.245 PDU:
value MultimediaSystemControlMessage
::= response : openLogicalChannelReject :
forwardLogicalChannelNumber 1,
   cause dataTypeNotSupported : NULL
Apr 10 22:50:31 TWELDVCS01 tvcs: UTCTime="2014-04-11 01:50:31,790"
Module="network.h323" Level="INFO": Dst-ip="10.224.114.11" Dst-
port="11163"
Detail="Sending H.245 OpenLogicalChannelRejResponse
+++We then receive a call release from cucm with cause code of 47:
resource unavailable++++
Apr 10 22:50:32 TWELDVCS01 tvcs: UTCTime="2014-04-11 01:50:32,365"
Module="network.h323" Level="DEBUG": Src-ip="10.252.53.10" Src-
port="50913"
Received H.225 PDU:
Q931
   Message Type: Release
Complete
   Call reference flag: Message sent from originating side
Call reference value: 0x7b
   Info Element : Cause
     Location: Usr
   Cause Value: Resource unavailable
   Info Element : User User
   Length = 22
Suggestions:
Change the region setting between the ICT trunk to VCS and Jabber to use
G711 and test again.

Jabber for Windows and Iphone

We are running Jabber on cucm 9.1 WE use microsoft RDS and all works fine locally. users can sign in with their AD account and see their presence, use their deskphone and receive email. that works on both the windows and Iphone clients.
When they are logging in via a anyconnect VPN however. the im and presence shows no status for anyone, even though they are logged in but the phone and vociemail is fine, calls can be made and received. The ASA is not blocking anything so not sure where to start with this one

I just did a full deployment for jabber 4 windows iphone, ipad and android and to get my presence status working as well as photos shown and directory searches I had to make use of the BDI config in my jabber-config.xml file on the cucm as well as the UC services on the cucm and mine is working 100%.
That is all why I am asking.

VCS Expressway event log errors when Jabber for iPhone and Windows log in

hi folks,
I've deployed Collaboration Edge with VCS Control and Expressway:
my Jabber for iPhone succesfully can log in from Internet and it can IM but not calls and I see next messages in VCS Expressway when Jabber is logging in:
2015-03-27T18:00:28+02:00
tvcs: Event="Authentication Failed" Service="SIP" Src-ip="Client-in-the-Internet-IPaddress" Src-port="49543" Detail="No valid authentication" Protocol="TLS" Method="REGISTER" Level="1" UTCTime="2015-03-27 16:00:28,204"
2015-03-27T17:58:55+02:00
tvcs: Event="Authentication Failed" Service="SIP" Src-ip="Client-in-the-Internet-IPaddress" Src-port="49535" Detail="No valid authentication" Protocol="TLS" Method="REGISTER" Level="1" UTCTime="2015-03-27 15:58:55,786"
2015-03-27T17:58:32+02:00
tvcs: Event="Authentication Failed" Service="SIP" Src-ip="Client-in-the-Internet-IPaddress" Src-port="49527" Detail="No valid authentication" Protocol="TLS" Method="REGISTER" Level="1" UTCTime="2015-03-27 15:58:32,202"
2015-03-27T17:58:08+02:00
tvcs: Event="Inbound TLS Negotiation Error" Service="SIP" Src-ip="Client-in-the-Internet-IPaddress" Src-port="49512" Dst-ip="Expressway-IPaddress" Dst-port="5061" Detail="No SSL error available, probably remote disconnect" Protocol="TLS" Level="1" UTCTime="2015-03-27 15:58:08,582"
"Digest User" in the "Protocol Specific Information" section of Phone Configuration selected right user. in this Jabber I see following error "Failed to get device configuration". however Jabber for Windows and for Android hasn't such issues - they succesfully can log in from Internet and it can do calls and IM but I see next messages in VCS Expressway when Jabber is logging in. The same log line appears when Jabber for Android log in:
tvcs: Event="Inbound TLS Negotiation Error" Service="SIP" Src-ip="Client-in-the-Internet-IPaddress" Src-port="56751" Dst-ip="Expressway-IPaddress" Dst-port="5061" Detail="No SSL error available, probably remote disconnect" Protocol="TLS" Level="1" UTCTime="2015-03-27 14:19:11,769"
and I can't find any information which describe such types of error.
thanks!

Thanks Srini, but the instructions have two options:
1. Use the Control Panel, select "Oracle 11g..." and uninstall from there.
This is of course the first thing I tried, but as I said, there is no entry for Oracle 11g in my "Programs and Features" applet.
2. Download the install package and run OracleXE.exe with the remove iss file.
Firstly, there is no OracleXE.exe in the package I downloaded, just setup.exe;
Secondly, setup.exe ignores the iss parameter and tells me that OracleXE is already installed (setup.log contains ResultCode=-3) so it can't be installed.
Is there somewhere else to get an OracleXE.exe that will work for 11g? Or are these the instructions for 10g and haven't been updated yet?
Am I unusual in not having a Control Panel entry?
(and I understand this is a beta - that's partly why I'd like to uninstall it - I'll go back to 10g and not be so impatient :))
Regards,
Andrew

Jabber for Windows - periodically tries to re-install and fails

Jabber 9.1
CUCM 7.1.3
Windows 7 32 bit
Cisco Presence 8.0.2.10000-30
Jabber for windows - periodically tries to re-install and fails. After install Jabber works for awhile but then when trying to open another program(Outlook, IE Explorer) it tries to re-install. If I go to the directory where the install files are and do repair it works. This seems like a conflict with another application.
I see this in the Windows application event log:
Detection of product '{4EB9D7DD-65B5-44ED-B877-CE3EF9B4530F}', feature 'Cisco_Jabber_Files', component '{7CB949BE-2270-4992-9C4C-8FDDB90F6FE2}' failed. The resource 'C:\Program Files\Cisco Systems\Cisco Jabber\JabberMeeting\DesktopShare\atgpcdec.dll' does not exist.
Jabber 9.1
CUCM 7.1.3
Windows 7 32 bit
Cisco Presence 8.0.2.10000-30

Hi,
Do you have WebEx Productivity plugin installed on the machine? I can reproduce this problem after exiting Jabber, creating a One-click meeting from Outlook and restarting Jabber. Please provide further information to help me open a defect.
- What was the version of Jabber on this machine prior to 9.1.0?
- What is the version of the WebEx productivity tool plugin (if it is installed)?
- Is there a particular sequence that you can follow to reproduce it everytime?
Thanks,
Maqsood

Jabber for Windows / iPhone - issue with photo and search

Dear community,
I have an issue regarding Cisco Jabber for Windows as well as iPhone & iPad.
I recently upgraded our Call Manager infrastructure from 8.6.5 to 10.0. Along with that, I wanted to rollout the new Jabber for Windows (9.7.2) because now we use a very old version (9.2.1).
After I upgraded my test client, I noticed that the user photos (which are retrieved from active directory) were gone.
So for the first time, I decided to modify the the jabber-config.xml (I attatched the two different versions).
I used the jabber config generator to create the new version: https://supportforums.cisco.com/document/106926/jabber-config-file-generator
My attempt is to achive these goals:
1) I want one config file which is working with Jabber for Windows, iPhone & iPad, Android as well as Jabber for Mac
2) I want a secure connection from the client to our directory server
3) I want to retrieve the user photos from the active directory user (attribute thumbnailPhoto)
4) Jabber should find only users which are a member of the active directory group "example" (example is a nested group which contains several users and at least _one_ other group). Until now, the whole active directory was searched for users/contacts.
So far, 1) and 2) seems to work fine. 3) and 4) are the troublemakers and I really don't no why.
Can somebody help me?
Best regards,
René

Look at this thread. You can find the answer there.
https://supportforums.cisco.com/discussion/12241391/ldap-contacts-and-photos-jabber-ipad-iphone-and-android-not-working
First I had to uncheck "Use UDS for Contact Resolution" and then I had to create a new jabber-config.xml and upload it to the TFTP server.
But there are a few limitations you have to deal with. But I have mentioned that in the other thread.

Jabber for Windows 9.2.2 and SSO

Hi,
We have a cloud based Jabber for Windows deployment with SSO via ADFS.
Since we have upgraded from 9.2.1 to 9.2.2 we're having trouble with the CTI and voicemail credentials:
The voicemail credentials are just gone when I restart jabber, the CTI credentials are invalid.
I have raised a TAC case and the answer was "yes something has changed, you need to save the credentials in the cloud",
but you need to ask the WebEx support team...:-(((
Did I miss something in any presentation at the beta training?
Thanks for any help.
Steffen
Sent from Cisco Technical Support iPad App

You say that 10.5 added this (by 'this', I'm assuming you mean single sign-on) however the documentation I pointed this refers to CUC 9.1. We have 9.2 and we have started with a version 9 of Jabber and updated with each version. If this was only added with 10.5 why was it documented in earlier versions and with the same requirements of adding an OpenAM server?
Other XMPP solutions we have tried (wildfire/Openfire & MS Lync for example) can interact directly with AD and authenticate users without having a go-between server, it's simply Jabber/chat server to AD.
If I install 10.5 over our existing deployment of 9.7.2 (jabber client I'm referring to), what extra benefit do I get directly relating to SSO? With each new version it seems SSO is either improved or added but yet the requirements and setup have not changed, and when you do find the instructions and much digging around it basically points to having to research, install and configure an entirely separate server and then simply point the Cisco server to that. Given the complexity of the Cisco VOIP setup, getting our server infrastructure updated will not be an easy task and taken lightly if the only reason is that SSO would be enabled but will still require a separate server.

Jabber for Windows 9.1 and WebEx Voicemail Tab

Guys
we are using both Jabber for Windows (9.1) and WebEx connect clients. both connect to WebEx cloud services. when we use WebEx connect we have all features including voicemail but when we use Jabber for Windows there isnt any voicemail option at all present.
both are doing phone integration and everything else is working fine.
Now when we do the same for our andriod tablets we have the option for voicemail.
i understand that there are several feature differences but based on the searches ive been doing, voicemail should be present and i havent actually seen anyone having this problem. Note, this is using WebEx not CUPS.
i know im probably missing something completely here.
thanks again

Do these users all have a conferencing profile assigned to them in CUCM (9.0) or CUPS (8.x)?
Regards,
Erik
Sent from Cisco Technical Support iPad App

Jabber for Windows - Flip between WebEx and CUPS logins

I am running Jabber for Windows 9.0.5
I want to flip between my CUPS install in my lab and a WebEx Connect instance we are testing. I can get it logged into my CUPS instance but when I go to File -- Connection Settings and choose WebEx, it will not login. I tried specifying the server but I don't know what the URL would be. The one in the default is
https://loginp.webexconnect.com/cas/auth.do
But that seems to not work.
How do I get Jabber for windows to login to my Connect account? Maybe it's not supposed to but I thought this was the on-demand version of Jabber that is documented here
http://www.cisco.com/en/US/prod/collateral/voicesw/ps6789/ps6836/ps12511/data_sheet_c78-704195.html&ei=6J-AUK8yjJOzBtLFgbAK&usg=AFQjCNFQ_n2Ih1yyFi_LQry4M_5E0ba-uA&sig2=v0-ta4tEtjZMzU6hC3Vf0A

Hello, Josh!
You can switch the config of J4W by altering the Connection Settings under the File menu before you log in. On my Jabber client, I selected the Cisco WebEx server type and left the login server address by checking the default server option. Make sure you log into WebEx Messenger (formerly WebEx Connect) using your complete email name (in my case, [email protected]) and your WebEx Messenger IM password (not necessarily same as WebEx Meeting Center credentials). I don't know the startup process for J4W, so I don't know how this works with the default server option. I'll follow up, though, as I know I saw a post that addresses this.

Jabber and windows 8

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