Jabber cannot do voice calls to PSTN or to other jabber user

Hi,
I'm trying to troubleshoot why jabber for windows 9.7.2 is not able to establish calls to PSTN dialed by DN and to other jabber user called by URI, not DN.
We have CUCM 10 with IM and Presence 10. IM and Presence is newly installed. I have created 2 x Cisco Unified Client Services Framework devices for 2 users. Users are able to connect through jabber for windows, IM, do direct DN-to-DN calls (including video), but not able to call outside to PSTN and by URI to other users.
Cases:
- jabber for windows - call DN to DN between internal users - working with video
- jabber for windows - call DN to PSTN through SIP-to-SIP connection (SIP trunk to GW, SIP trunk from GW to ISP) - not working CUCM returning me Q.850 cause 65 to jabber immediately when other side pick up phone, even jabber hear ringing with music from ISP side. - Cause: 65(0x41)[Bearer capability not implemented]
- jabber for windows - in search field I search for second user, I can see presence, when I click call button, call is immediately dropped - don't know reason still not troubleshooted.
communication between GW 2801 and ISP is OK, they are acknowledge codec and everything is fine.
EDIT: I tried to connect jabber for windows directly to CUCM TFTP servers without IM and Presense server. I have same behavior, when outgoing call is picked up it is immediately dropped by CUCM and send Q.850 cause 65 to jabber.
EDIT2: any other SIP device configured same way as jabber CSF is working. just jabber not.
EDIT3: when I selected "Media Termination Point required" on jabber device in CUCM, then voice is working normally. But if possible I do not want this and make voice without MTP. How?
THanks

I found it, i have enabled "Allow Presentation Sharing using BFCP" on SIP profile assigned to trunk pointing to voice gateway. This causes that SDP from gateway didn't come.

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May 30 20:19:34.284: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
INVITE sip:[email protected]:5060 SIP/2.0
Via: SIP/2.0/UDP 192.168.200.53:5060;branch=z9hG4bK3bd451bf17e0
From: "Aysar Mohamed" <sip:[email protected]>;tag=37693~244641b0-36ac-434c-91c1-823f25a68b28-18299026
To: <sip:[email protected]>
Date: Fri, 30 May 2014 20:19:34 GMT
Call-ID: [email protected]
Supported: timer,resource-priority,replaces
Min-SE: 1800
User-Agent: Cisco-CUCM8.6
Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY
CSeq: 101 INVITE
Expires: 180
Allow-Events: presence, kpml
Supported: X-cisco-srtp-fallback
Supported: Geolocation
Call-Info: <sip:192.168.200.53:5060>;method="NOTIFY;Event=telephone-event;Duration=500"
Cisco-Guid: 3047462016-0000065536-0000004549-0902342848
Session-Expires: 1800
P-Asserted-Identity: "Aysar Mohamed" <sip:[email protected]>
Remote-Party-ID: "Aysar Mohamed" <sip:[email protected]>;party=calling;screen=yes;privacy=off
Contact: <sip:[email protected]:5060>
Max-Forwards: 70
Content-Length: 0
May 30 20:19:34.284: //-1/B5A494800000/CCAPI/cc_api_display_ie_subfields:
   cc_api_call_setup_ind_common:
   cisco-username=2217156
   ----- ccCallInfo IE subfields -----
   cisco-ani=2217156
   cisco-anitype=0
   cisco-aniplan=0
   cisco-anipi=0
   cisco-anisi=1
   dest=90555769123
   cisco-desttype=0
   cisco-destplan=0
   cisco-rdie=FFFFFFFF
   cisco-rdn=
   cisco-rdntype=0
   cisco-rdnplan=0
   cisco-rdnpi=-1
   cisco-rdnsi=-1
   cisco-redirectreason=-1   fwd_final_type =0
   final_redirectNumber =
   hunt_group_timeout =0
May 30 20:19:34.288: //-1/B5A494800000/CCAPI/cc_api_call_setup_ind_common:
   Interface=0x30CF41D4, Call Info(
   Calling Number=2217156,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed),
   Called Number=90555769123(TON=Unknown, NPI=Unknown),
   Calling Translated=FALSE, Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE,
   Incoming Dial-peer=0, Progress Indication=NULL(0), Calling IE Present=TRUE,
   Source Trkgrp Route Label=, Target Trkgrp Route Label=, CLID Transparent=FALSE), Call Id=465
May 30 20:19:34.288: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
May 30 20:19:34.288: :cc_get_feature_vsa malloc success
May 30 20:19:34.288: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
May 30 20:19:34.288: cc_get_feature_vsa count is 1
May 30 20:19:34.288: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
May 30 20:19:34.288: :FEATURE_VSA attributes are: feature_name:0,feature_time:832953048,feature_id:85
May 30 20:19:34.288: //465/B5A494800000/CCAPI/cc_api_call_setup_ind_common:
   Set Up Event Sent;
   Call Info(Calling Number=2217156(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed),
   Called Number=90555769123(TON=Unknown, NPI=Unknown))
May 30 20:19:34.288: //465/B5A494800000/CCAPI/cc_process_call_setup_ind:
   Event=0x2B82D890
May 30 20:19:34.288: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_search:
   Try with the demoted called number 90555769123
May 30 20:19:34.288: //465/B5A494800000/CCAPI/ccCallSetContext:
   Context=0x2ABC2E44
May 30 20:19:34.288: //465/B5A494800000/CCAPI/cc_process_call_setup_ind:
   >>>>CCAPI handed cid 465 with tag 0 to app "_ManagedAppProcess_Default"
May 30 20:19:34.288: //465/B5A494800000/CCAPI/ccCallProceeding:
   Progress Indication=NULL(0)
May 30 20:19:34.288: //465/B5A494800000/CCAPI/ccCallSetupRequest:
   Destination=, Calling IE Present=TRUE, Mode=0,
   Outgoing Dial-peer=802, Params=0x2ABC19D4, Progress Indication=NULL(0)
May 30 20:19:34.288: //465/B5A494800000/CCAPI/ccCheckClipClir:
   In: Calling Number=2217156(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed)
May 30 20:19:34.288: //465/B5A494800000/CCAPI/ccCheckClipClir:
   Out: Calling Number=2217156(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed)
May 30 20:19:34.288: //465/B5A494800000/CCAPI/ccCallSetupRequest:
   Destination Pattern=9T, Called Number=0555769123, Digit Strip=FALSE
May 30 20:19:34.288: //465/B5A494800000/CCAPI/ccCallSetupRequest:
   Calling Number=2217156(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed),
   Called Number=0555769123(TON=Unknown, NPI=Unknown),
   Redirect Number=, Display Info=Aysar Mohamed
   Account Number=2217156, Final Destination Flag=TRUE,
   Guid=B5A49480-0001-0000-0000-11C535C8A8C0, Outgoing Dial-peer=802
May 30 20:19:34.288: //465/B5A494800000/CCAPI/cc_api_display_ie_subfields:
   ccCallSetupRequest:
   cisco-username=2217156
   ----- ccCallInfo IE subfields -----
   cisco-ani=2217156
   cisco-anitype=0
   cisco-aniplan=0
   cisco-anipi=0
   cisco-anisi=1
   dest=0555769123
   cisco-desttype=0
   cisco-destplan=0
   cisco-rdie=FFFFFFFF
   cisco-rdn=
   cisco-rdntype=0
   cisco-rdnplan=0
   cisco-rdnpi=-1
   cisco-rdnsi=-1
   cisco-redirectreason=-1   fwd_final_type =0
   final_redirectNumber =
   hunt_group_timeout =0
May 30 20:19:34.288: //465/B5A494800000/CCAPI/ccIFCallSetupRequestPrivate:
   Interface=0x30CF41D4, Interface Type=3, Destination=, Mode=0x0,
   Call Params(Calling Number=2217156,(Calling Name=Aysar Mohamed)(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed),
   Called Number=0555769123(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,
   Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE, Outgoing Dial-peer=802, Call Count On=FALSE,
   Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Application Call Id=)
May 30 20:19:34.288: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
May 30 20:19:34.288: :cc_get_feature_vsa malloc success
May 30 20:19:34.288: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
May 30 20:19:34.288: cc_get_feature_vsa count is 2
May 30 20:19:34.288: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
May 30 20:19:34.288: :FEATURE_VSA attributes are: feature_name:0,feature_time:832952824,feature_id:86
May 30 20:19:34.292: //466/B5A494800000/CCAPI/ccIFCallSetupRequestPrivate:
   SPI Call Setup Request Is Success; Interface Type=3, FlowMode=1
May 30 20:19:34.292: //466/B5A494800000/CCAPI/ccCallSetContext:
   Context=0x2ABC1984
May 30 20:19:34.292: //465/B5A494800000/CCAPI/ccSaveDialpeerTag:
   Outgoing Dial-peer=802
May 30 20:19:34.292: //466/B5A494800000/CCAPI/cc_api_call_proceeding:
   Interface=0x30CF41D4, Progress Indication=NULL(0)
May 30 20:19:34.292: //465/B5A494800000/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 192.168.200.53:5060;branch=z9hG4bK3bd451bf17e0
From: "Aysar Mohamed" <sip:[email protected]>;tag=37693~244641b0-36ac-434c-91c1-823f25a68b28-18299026
To: <sip:[email protected]>
Date: Fri, 30 May 2014 20:19:34 GMT
Call-ID: [email protected]
CSeq: 101 INVITE
Allow-Events: telephone-event
Server: Cisco-SIPGateway/IOS-12.x
Content-Length: 0
May 30 20:19:34.292: //466/B5A494800000/SIP/Msg/ccsipDisplayMsg:
Sent:
INVITE sip:[email protected]:5060 SIP/2.0
Via: SIP/2.0/UDP 172.29.7.94:5060;branch=z9hG4bK461C
Remote-Party-ID: "Aysar Mohamed" <sip:[email protected]>;party=calling;screen=yes;privacy=off
From: "Aysar Mohamed" <sip:[email protected]>;tag=7394E4-1898
To: <sip:[email protected]>
Date: Fri, 30 May 2014 20:19:34 GMT
Call-ID: [email protected]
Supported: timer,resource-priority,replaces,sdp-anat
Min-SE: 1800
Cisco-Guid: 3047462016-0000065536-0000004549-0902342848
User-Agent: Cisco-SIPGateway/IOS-12.x
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
CSeq: 101 INVITE
Timestamp: 1401481174
Contact: <sip:[email protected]:5060>
Call-Info: <sip:172.29.7.94:5060>;method="NOTIFY;Event=telephone-event;Duration=2000"
Expires: 180
Allow-Events: kpml, telephone-event
Max-Forwards: 69
Session-Expires: 1800
Content-Length: 0
May 30 20:19:34.300: //466/B5A494800000/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 172.29.7.94:5060;branch=z9hG4bK461C
Call-ID: [email protected]
From: "Aysar Mohamed"<sip:[email protected]>;tag=7394E4-1898
To: <sip:[email protected]>
CSeq: 101 INVITE
Content-Length: 0
May 30 20:19:34.612: //466/B5A494800000/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 183 Session Progress
Via: SIP/2.0/UDP 172.29.7.94:5060;branch=z9hG4bK461C
Record-Route: <sip:10.208.9.69:5060;transport=udp;lr>
Call-ID: [email protected]
From: "Aysar Mohamed"<sip:[email protected]>;tag=7394E4-1898
To: <sip:[email protected]>;tag=sbc0806eppk5yip-CC-57
CSeq: 101 INVITE
Contact: <sip:[email protected]:5060;user=phone>
Allow: INVITE,ACK,OPTIONS,BYE,CANCEL,REGISTER,INFO,PRACK,SUBSCRIBE,NOTIFY,UPDATE,MESSAGE,REFER
Content-Length: 328
Content-Type: application/sdp
v=0
o=- 17192647 17192647 IN IP4 10.208.9.69
s=SBC call
c=IN IP4 10.208.9.69
t=0 0
m=audio 39910 RTP/AVP 8 0 102 102 18 116
a=rtpmap:8 PCMA/8000
a=rtpmap:0 PCMU/8000
a=rtpmap:102 AMR/8000
a=rtpmap:102 AMR/8000
a=rtpmap:18 G729/8000
a=rtpmap:116 telephone-event/8000
a=ptime:5
a=fmtp:116 0-15
a=fmtp:18 annexb=yes
May 30 20:19:34.612: %SIP-3-UNSUPPORTED: Unsupported ptime value
May 30 20:19:34.612: //466/B5A494800000/CCAPI/cc_api_caps_ind:
   Destination Interface=0x0, Destination Call Id=-1, Source Call Id=466,
   Caps(Codec=0x2, Fax Rate=0x2, Vad=0x1,
   Modem=0x0, Codec Bytes=160, Signal Type=2)
May 30 20:19:34.612: //466/B5A494800000/CCAPI/cc_api_caps_ind:
   Caps(Playout Mode=1, Playout Initial=60(ms), Playout Min=40(ms),
   Playout Max=1000(ms), Fax Nom=300(ms))
May 30 20:19:34.612: //465/B5A494800000/CCAPI/cc_api_caps_ack:
   Destination Interface=0x0, Destination Call Id=-1, Source Call Id=465,
   Caps(Codec=g729r8(0x4), Fax Rate=FAX_RATE_VOICE(0x2), Vad=ON(0x2),
   Modem=OFF(0x0), Codec Bytes=20, Signal Type=2, Seq Num Start=3882)
May 30 20:19:34.612: //465/B5A494800000/CCAPI/cc_api_caps_ack:
   Destination Interface=0x0, Destination Call Id=-1, Source Call Id=465,
   Caps(Codec=g729r8(0x4), Fax Rate=FAX_RATE_VOICE(0x2), Vad=ON(0x2),
   Modem=OFF(0x0), Codec Bytes=20, Signal Type=2, Seq Num Start=3882)
May 30 20:19:34.612: //466/B5A494800000/CCAPI/cc_api_event_indication:
   Event=170, Call Id=466
May 30 20:19:34.612: //466/B5A494800000/CCAPI/cc_api_event_indication:
   Event Is Sent To Conferenced SPI(s) Directly
May 30 20:19:34.612: //466/B5A494800000/CCAPI/cc_api_event_indication:
   Event=98, Call Id=466
May 30 20:19:34.612: //466/B5A494800000/CCAPI/cc_api_event_indication:
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May 30 20:19:34.612: //466/B5A494800000/CCAPI/cc_api_call_cut_progress:
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May 30 20:19:34.612: //466/B5A494800000/CCAPI/cc_api_call_cut_progress:
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May 30 20:19:34.612: //465/B5A494800000/CCAPI/ccCallCutProgress:
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   Call Entry(Responsed=TRUE)
May 30 20:19:34.612: //465/B5A494800000/CCAPI/ccConferenceCreate:
   (confID=0x30C11410, callID1=0x1D1, gcid=8C9E3127-E76E11E3-8274BE8C-EC3B12A0, tag=0x0)
May 30 20:19:34.616: //466/B5A494800000/CCAPI/ccConferenceCreate:
   (confID=0x30C11410, callID2=0x1D2, gcid=8C9E3127-E76E11E3-8274BE8C-EC3B12A0, tag=0x0)
May 30 20:19:34.616: //465/B5A494800000/CCAPI/ccConferenceCreate:
   Conference Id=0x30C11410, Call Id1=465, Call Id2=466, Tag=0x0
May 30 20:19:34.616: //465/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:
May 30 20:19:34.616: cc_api_get_xcode_stream : 4702
May 30 20:19:34.616: //466/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:
May 30 20:19:34.616: cc_api_get_xcode_stream : 4702
May 30 20:19:34.616: //465/B5A494800000/CCAPI/ccConferenceCreate:
May 30 20:19:34.616: ccConferenceCreate: ret1=0, codecMask1=2, bytes1=160, negot1=0, dtmf1=0
                    ret2=0, codecMask2=2, bytes2=160, negot2=1, dtmf2=6,
                    tx_dynamic_pt1=0, rx_dynamic_pt1=0, codec_mode1=0, params_bitmap1 =0
                    tx_dynamic_pt2=8, rx_dynamic_pt2=8, codec_mode2=0, params_bitmap2 =0
May 30 20:19:34.616: //465/B5A494800000/CCAPI/ccConferenceCreate:
   delay media to slow start case, codec negotation is not done
May 30 20:19:34.616: //465/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:
May 30 20:19:34.616: cc_api_get_xcode_stream : 4702
May 30 20:19:34.616: //465/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:
May 30 20:19:34.616: cc_api_get_xcode_stream : 4702
May 30 20:19:34.616: //465/B5A494800000/CCAPI/cc_api_bridge_done:
   Conference Id=0x16, Source Interface=0x30CF41D4, Source Call Id=465,
   Destination Call Id=466, Disposition=0x0, Tag=0x0
May 30 20:19:34.616: //466/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:
May 30 20:19:34.616: cc_api_get_xcode_stream : 4702
May 30 20:19:34.616: //466/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:
May 30 20:19:34.616: cc_api_get_xcode_stream : 4702
May 30 20:19:34.616: //466/B5A494800000/CCAPI/cc_api_bridge_done:
   Conference Id=0x16, Source Interface=0x30CF41D4, Source Call Id=466,
   Destination Call Id=465, Disposition=0x0, Tag=0x0
May 30 20:19:34.616: //465/B5A494800000/CCAPI/cc_generic_bridge_done:
   Conference Id=0x16, Source Interface=0x30CF41D4, Source Call Id=466,
   Destination Call Id=465, Disposition=0x0, Tag=0x0
May 30 20:19:34.616: //465/B5A494800000/CCAPI/ccConferenceCreate:
   Call Entry(Conference Id=0x16, Destination Call Id=466)
May 30 20:19:34.616: //466/B5A494800000/CCAPI/ccConferenceCreate:
   Call Entry(Conference Id=0x16, Destination Call Id=465)
May 30 20:19:34.616: //465/B5A494800000/CCAPI/cc_process_notify_bridge_done:
   Conference Id=0x16, Call Id1=465, Call Id2=466
May 30 20:19:34.616: //465/B5A494800000/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 183 Session Progress
Via: SIP/2.0/UDP 192.168.200.53:5060;branch=z9hG4bK3bd451bf17e0
From: "Aysar Mohamed" <sip:[email protected]>;tag=37693~244641b0-36ac-434c-91c1-823f25a68b28-18299026
To: <sip:[email protected]>;tag=739628-1BDB
Date: Fri, 30 May 2014 20:19:34 GMT
Call-ID: [email protected]
CSeq: 101 INVITE
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
Allow-Events: telephone-event
Remote-Party-ID: <sip:[email protected]>;party=called;screen=yes;privacy=off
Contact: <sip:[email protected]:5060>
Supported: sdp-anat
Server: Cisco-SIPGateway/IOS-12.x
Content-Type: application/sdp
Content-Disposition: session;handling=required
Content-Length: 233
v=0
o=CiscoSystemsSIP-GW-UserAgent 2639 5276 IN IP4 192.168.200.86
s=SIP Call
c=IN IP4 192.168.200.86
t=0 0
m=audio 18288 RTP/AVP 8 0 19
c=IN IP4 192.168.200.86
a=rtpmap:8 PCMA/8000
a=rtpmap:0 PCMU/8000
a=rtpmap:19 CN/8000
May 30 20:19:34.680: //466/B5A494800000/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 500 Server Internal Error
Via: SIP/2.0/UDP 172.29.7.94:5060;branch=z9hG4bK461C
Record-Route: <sip:10.208.9.69:5060;transport=udp;lr>
Call-ID: [email protected]
From: "Aysar Mohamed"<sip:[email protected]>;tag=7394E4-1898
To: <sip:[email protected]>;tag=sbc0806eppk5yip-CC-57
CSeq: 101 INVITE
Reason: Q.850;cause=127;text="interworking unspecified"
Warning: 399 - "SoftX3000 R601-CCU Rel POS:[3103] Release from CR"
Content-Length: 0
May 30 20:19:34.680: //466/B5A494800000/CCAPI/cc_api_call_disconnected:
   Cause Value=41, Interface=0x30CF41D4, Call Id=466
May 30 20:19:34.680: //466/B5A494800000/CCAPI/cc_api_call_disconnected:
   Call Entry(Responsed=TRUE, Cause Value=41, Retry Count=0)
May 30 20:19:34.680: //465/B5A494800000/CCAPI/ccCallReleaseResources:
   release reserved xcoding resource.
May 30 20:19:34.680: //466/B5A494800000/CCAPI/ccCallSetAAA_Accounting:
   Accounting=0, Call Id=466
May 30 20:19:34.680: //465/B5A494800000/CCAPI/ccConferenceDestroy:
   Conference Id=0x16, Tag=0x0
May 30 20:19:34.680: //465/B5A494800000/CCAPI/cc_api_bridge_drop_done:
   Conference Id=0x16, Source Interface=0x30CF41D4, Source Call Id=465,
   Destination Call Id=466, Disposition=0x0, Tag=0x0
May 30 20:19:34.680: //466/B5A494800000/CCAPI/cc_api_bridge_drop_done:
   Conference Id=0x16, Source Interface=0x30CF41D4, Source Call Id=466,
   Destination Call Id=465, Disposition=0x0, Tag=0x0
May 30 20:19:34.680: //465/B5A494800000/CCAPI/cc_generic_bridge_done:
   Conference Id=0x16, Source Interface=0x30CF41D4, Source Call Id=466,
   Destination Call Id=465, Disposition=0x0, Tag=0x0
May 30 20:19:34.680: //466/B5A494800000/SIP/Msg/ccsipDisplayMsg:
Sent:
ACK sip:[email protected]:5060 SIP/2.0
Via: SIP/2.0/UDP 172.29.7.94:5060;branch=z9hG4bK461C
From: "Aysar Mohamed" <sip:[email protected]>;tag=7394E4-1898
To: <sip:[email protected]>;tag=sbc0806eppk5yip-CC-57
Date: Fri, 30 May 2014 20:19:34 GMT
Call-ID: [email protected]
Max-Forwards: 70
CSeq: 101 ACK
Allow-Events: kpml, telephone-event
Content-Length: 0
May 30 20:19:34.684: //466/B5A494800000/CCAPI/ccCallDisconnect:
   Cause Value=41, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=41)
May 30 20:19:34.684: //466/B5A494800000/CCAPI/ccCallDisconnect:
   Cause Value=41, Call Entry(Responsed=TRUE, Cause Value=41)
May 30 20:19:34.684: //466/B5A494800000/CCAPI/cc_api_call_disconnect_done:
   Disposition=0, Interface=0x30CF41D4, Tag=0x0, Call Id=466,
   Call Entry(Disconnect Cause=41, Voice Class Cause Code=0, Retry Count=0)
May 30 20:19:34.684: //466/B5A494800000/CCAPI/cc_api_call_disconnect_done:
   Call Disconnect Event Sent
May 30 20:19:34.684: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
May 30 20:19:34.684: :cc_free_feature_vsa freeing 31A5D9F0
May 30 20:19:34.684: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
May 30 20:19:34.684: vsacount in free is 1
May 30 20:19:34.684: //465/B5A494800000/CCAPI/ccCallDisconnect:
   Cause Value=41, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)
May 30 20:19:34.684: //465/B5A494800000/CCAPI/ccCallDisconnect:
   Cause Value=41, Call Entry(Responsed=TRUE, Cause Value=41)
May 30 20:19:34.684: //465/B5A494800000/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 503 Service Unavailable
Via: SIP/2.0/UDP 192.168.200.53:5060;branch=z9hG4bK3bd451bf17e0
From: "Aysar Mohamed" <sip:[email protected]>;tag=37693~244641b0-36ac-434c-91c1-823f25a68b28-18299026
To: <sip:[email protected]>;tag=739628-1BDB
Date: Fri, 30 May 2014 20:19:34 GMT
Call-ID: [email protected]
CSeq: 101 INVITE
Allow-Events: telephone-event
Server: Cisco-SIPGateway/IOS-12.x
Reason: Q.850;cause=41
Content-Length: 0
May 30 20:19:34.684: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
ACK sip:[email protected]:5060 SIP/2.0
Via: SIP/2.0/UDP 192.168.200.53:5060;branch=z9hG4bK3bd451bf17e0
From: "Aysar Mohamed" <sip:[email protected]>;tag=37693~244641b0-36ac-434c-91c1-823f25a68b28-18299026
To: <sip:[email protected]>;tag=739628-1BDB
Date: Fri, 30 May 2014 20:19:34 GMT
Call-ID: [email protected]
Max-Forwards: 70
CSeq: 101 ACK
Allow-Events: presence, kpml
Content-Length: 0
May 30 20:19:34.688: //465/B5A494800000/CCAPI/cc_api_call_disconnect_done:
   Disposition=0, Interface=0x30CF41D4, Tag=0x0, Call Id=465,
   Call Entry(Disconnect Cause=41, Voice Class Cause Code=0, Retry Count=0)
May 30 20:19:34.688: //465/B5A494800000/CCAPI/cc_api_call_disconnect_done:
   Call Disconnect Event Sent
May 30 20:19:34.688: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
May 30 20:19:34.688: :cc_free_feature_vsa freeing 31A5DAD0
May 30 20:19:34.688: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
May 30 20:19:34.688: vsacount in free is 0
May 30 20:19:36.044: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
OPTIONS sip:172.29.7.94:5060 SIP/2.0
Via: SIP/2.0/UDP 10.208.9.69:5060;branch=z9hG4bKmisco3ykfiooegpygsphkocp1T20326
Call-ID: isbcfemyk1p1mkteets1tcmi53eeehfhikcp@SoftX3000
From: <sip:172.29.7.94:5060>;tag=sbc0803k1pyk51o
To: <sip:172.29.7.94>
CSeq: 1 OPTIONS
Max-Forwards: 70
Content-Length: 0
May 30 20:19:36.048: //467/8DAABF6C8278/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 200 OK
Via: SIP/2.0/UDP 10.208.9.69:5060;branch=z9hG4bKmisco3ykfiooegpygsphkocp1T20326
From: <sip:172.29.7.94:5060>;tag=sbc0803k1pyk51o
To: <sip:172.29.7.94>;tag=739BBC-1CE2
Date: Fri, 30 May 2014 20:19:36 GMT
Call-ID: isbcfemyk1p1mkteets1tcmi53eeehfhikcp@SoftX3000
Server: Cisco-SIPGateway/IOS-12.x
CSeq: 1 OPTIONS
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
Allow-Events: telephone-event
Accept: application/sdp
Supported: 100rel,timer,resource-priority,replaces,sdp-anat
Content-Type: application/sdp
Content-Length: 446
v=0
o=CiscoSystemsSIP-GW-UserAgent 3496 1601 IN IP4 172.29.7.94
s=SIP Call
c=IN IP4 172.29.7.94
t=0 0
m=audio 0 RTP/AVP 18 0 8 9 4 2 15
c=IN IP4 172.29.7.94
m=image 0 udptl t38
c=IN IP4 172.29.7.94
a=T38FaxVersion:0
a=T38MaxBitRate:9600
a=T38FaxFillBitRemoval:0
a=T38FaxTranscodingMMR:0
a=T38FaxTranscodingJBIG:0
a=T38FaxRateManagement:transferredTCF
a=T38FaxMaxBuffer:200
a=T38FaxMaxDatagram:320
a=T38FaxUdpEC:t38UDPRedundancy
My SIP GW internal ip address is 192.168.200.86
and the Public IP is : 172.29.7.94
My CUCM is 192.168.200.53
my GW Config is :
voice service voip
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none
sip
registrar server
voice class codec 1
codec preference 1 g711alaw
codec preference 2 g711ulaw
codec preference 3 g729r8
codec preference 4 g729br8
voice translation-rule 3
rule 1 /^9/ /\1/
voice translation-rule 4
rule 4 /^22217/ /7/
rule 5 /^2217/ /7/
rule 6 /^022217/ /7/
rule 7 /^0122217/ /7/
voice translation-rule 5
rule 1 /^5/ /905/
rule 2 /^1/ /901/
rule 3 /^2/ /902/
rule 4 /^3/ /903/
rule 5 /^4/ /904/
rule 6 /^6/ /906/
rule 7 /^7/ /907/
rule 8 /^8/ /908/
rule 10 /^00/ /900/
rule 11 /'+'/ /900/
voice translation-profile OUT
translate called 3
voice translation-profile REDIAL
translate calling 5
voice translation-profile SIP-NEW
translate called 4
application
service mva http://192.168.200.53:8080/ccmivr/pages/IVRMainpage.vxml
service ccm http://192.168.200.53:8080/ccmivr/pages/IVRMainpage.vxml
license udi pid CISCO2921/K9 sn FCZ164960G0
hw-module pvdm 0/0
hw-module pvdm 0/1
interface Embedded-Service-Engine0/0
no ip address
shutdown
interface GigabitEthernet0/0
description $ETH-LAN$$ETH-SW-LAUNCH$$INTF-INFO-GE 0/0$
ip address 192.168.200.86 255.255.255.0
duplex auto
speed auto
interface GigabitEthernet0/1
ip address 172.29.7.94 255.255.255.252
duplex auto
speed auto
ip http server
ip http access-class 23
ip http authentication local
no ip http secure-server
ip http timeout-policy idle 60 life 86400 requests 10000
ip route 0.0.0.0 0.0.0.0 192.168.200.1
ip route 10.208.9.0 255.255.255.0 172.29.7.93
access-list 23 permit 10.10.10.0 0.0.0.7
control-plane
mgcp profile default
sccp local GigabitEthernet0/0
sccp ccm 192.168.200.53 identifier 1 priority 1 version 7.0
sccp
sccp ccm group 1
associate ccm 1 priority 1
associate profile 2 register NAGHI-MTP
dspfarm profile 2 mtp
codec g711alaw
maximum sessions hardware 25
associate application SCCP
dial-peer voice 802 voip
description ** SIP TO STC **
translation-profile outgoing OUT
destination-pattern 9T
session protocol sipv2
session target ipv4:10.208.9.69:5060
session transport udp
voice-class codec 1
voice-class sip dtmf-relay force rtp-nte
dtmf-relay sip-notify rtp-nte sip-kpml
no vad
dial-peer voice 811 voip
description ** SIP INCOMING FROM STC **
translation-profile incoming SIP-NEW
translation-profile outgoing REDIAL
destination-pattern 7...
session protocol sipv2
session target ipv4:192.168.200.53
incoming called-number 022217...$
dtmf-relay sip-notify rtp-nte sip-kpml
codec g711alaw
dial-peer voice 812 voip
description ** SIP INCOMING FROM STC **
translation-profile incoming SIP-NEW
translation-profile outgoing REDIAL
destination-pattern 7...
session protocol sipv2
session target ipv4:192.168.200.53
incoming called-number 22217...$
dtmf-relay sip-notify rtp-nte sip-kpml
codec g711alaw
dial-peer voice 813 voip
description ** SIP INCOMING FROM STC **
translation-profile incoming SIP-NEW
translation-profile outgoing REDIAL
destination-pattern 7...
session protocol sipv2
session target ipv4:192.168.200.53
incoming called-number 2217...$
dtmf-relay sip-notify rtp-nte sip-kpml
codec g711alaw
dial-peer voice 814 voip
description ** SIP INCOMING FROM STC **
translation-profile incoming SIP-NEW
translation-profile outgoing REDIAL
preference 1
destination-pattern 7...
session protocol sipv2
session target ipv4:192.168.200.63
incoming called-number 022217...$
dtmf-relay sip-notify rtp-nte sip-kpml
codec g711alaw
dial-peer voice 815 voip
description ** SIP INCOMING FROM STC **
translation-profile incoming SIP-NEW
translation-profile outgoing REDIAL
preference 1
destination-pattern 7...
session protocol sipv2
session target ipv4:192.168.200.63
incoming called-number 22217...$
dtmf-relay sip-notify rtp-nte sip-kpml
codec g711alaw
dial-peer voice 816 voip
description ** SIP INCOMING FROM STC **
translation-profile incoming SIP-NEW
translation-profile outgoing REDIAL
preference 1
destination-pattern 7...
session protocol sipv2
session target ipv4:192.168.200.63
incoming called-number 2217...$
dtmf-relay sip-notify rtp-nte sip-kpml
codec g711alaw
dial-peer voice 817 voip
description ** SIP INCOMING FROM STC **
translation-profile incoming SIP-NEW
translation-profile outgoing REDIAL
destination-pattern 7...
session protocol sipv2
session target ipv4:192.168.200.53
incoming called-number 0122217...$
dtmf-relay sip-notify rtp-nte sip-kpml
codec g711alaw
dial-peer voice 818 voip
description ** SIP INCOMING FROM STC **
translation-profile incoming SIP-NEW
translation-profile outgoing REDIAL
preference 1
destination-pattern 7...
session protocol sipv2
session target ipv4:192.168.200.63
incoming called-number 0122217...$
dtmf-relay sip-notify rtp-nte sip-kpml
codec g711alaw
Please i need ur help ASAP

Cannot hear voice on incoming calls

Hi guys,
Hope someone can help me. All of a sudden I cannot hear voices on incoming calls. I hear voices on outgoing calls perfectly fine. My phone did not fall or anything like that.
Thanx

Hi marjorieh,
Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
You may also want to try performing the following.
Menu > Settings > Apps > All > Smart Connect > Clear Data
Once done try using the handset.
I hope this helps.
- Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

TS1286 cannot hear voices en phone call can only use headset

cannot hear voices en phone call can only use headset

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