Jabber Client CallerId displays wrong name

Hi,
I have a problem with the wrong name displaying in Jabber calls. This only occurs when John calls from his Jabber Client. There is always the CallerId of Sam showing up.
Checked AD, Outlook contacts, CUCM & Webex configuration and found no errors.
Then I generated a problem record in my Jabber for Windows client and found this in PROBLEM_FEEDBACK_Cisco_Jabber_17.49_01-08-2013\Contacts\PersonManager\PersonManagerForensics.txt:
[1] <PersonResolver: 0D32AD90>
Original record: <0D36E2B8>
<Person: 0D36E370>
<PersonRecord: 0D36E2B8> (Roster:[email protected])
<PersonRecord: 09349160> Sam Sample (WebEx:[email protected])
<PersonRecord: 0F10FE60> Doe, John (CallerID:+491234567890:Doe, John)
In the other records there is only one name associated to one person. How did John number slip in here. And most interesting, how can I get rid of that entry? Where is it originated?
Same Problem occurs at a customer site with a on premise deployment (CUPS). So it doesn't seem to be Webex related. Tried several Jabber versions from 9.1.3 to 9.2.3. Same behaviour.
Any suggestions hints?
Regards
Andre

I think I see what is going on, just not entirely sure why and how to prevent it yet.
Look at the two records below, taken from the "PersonManagerForensics.txt" file generated once you report a problem through the Jabber application.
That first contact is a personal contact in the users Outlook address book.
The second contact is an employee.
When the user calls the second contact in Jabber, the caller ID always shows up as first contact. Same thing happens if the second contact calls the user.
The caller ID for the first contact is the same last 4 digits as the internal employees DID number. We use 4 digit dialing. Not really sure why the caller ID record for the first contact resolved to those last 4 digits of that one telephone number.
Jabber issue....or Outlook issue???
I'll open a TAC case.
[2]
Belinda Iberl (OutlookRecordSource:EF000000BC83CE4367E42B42B2EF336756A5DEA964E52100) [439-9380 OR 458-0170, 508-2938, 459-2220]
(CallerID:2220:) [2220]
3]
Ryan Kooi (UDS:rkooi) [5204392220]
(CallerID:5204392220:) [5204392220]

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