Jabber for iPad ringing options

Hi all,
When working form home I have my iPad connected to the corporate VPN so I can run the Jabber client and therefore take and make calls through my office. This problem I am having is that I use headphones on the iPad and when a call comes in the rining is through the headset and not over the iPads speaker meaning I dont here the call until SNR kicks in and it rings my mobile (cell). I cant find an option for ringing (as there was on IPC) so anyone any ideas?
PS, no I dont wear the headphones when Im not on a call haha.

In the screenshot below after bluetooth, I was expecting the calling options menu as an option to select.

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Jabber for ipad no video with CUCM

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I'm been beating my head against this issue for the last couple of days and I think a new idea would be extremely helpful!
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Hi Gareth,
I noticed this too. It depends on where you are searching from within the client.
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Jabber for iPad video issue

How can I troubleshoot video issues?
I setup the iPad device (G711) and then placed a call to a Jabber for Windows (G729) phone. Audio worked fine but no video. I changed the Jabber for Windows to G711 and video started working?
Is Jabber for iPad going to support G729 and if so when?
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Hello i have the same issue!
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Webex Meeting Center and Jabber for Ipad support in Webex Telepresence

Hello, I have a two questions which are unclear based on my browsing of posts in this thread.
1) Are traditional Webex Meeting Center meetings able to be joined to a Webex Telepresence session? Ie. I have two callway/webex telepresence nodes (SX20 and a C40) can they have a webex meeting center participant brought in?
2) Is Jabber for Ipad supported using the Webex Telepresence service? Using the example endpoints above I have a SX20 and C40 and they want to add a Webex for Ipad endpoint in.
Thanks.

You cannot have Telepresence endpoints using Callway service(WebEx TP service) join a webex session directly. You can do this however using WebEx enabled Telepresence which is meant for on-premise users to work with WebEx
http://www.cisco.com/en/US/docs/telepresence/infrastructure/tms/config_guide/webex_enabled_telepresence/cts_webex_config.html
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Jabber for iPad - BFCP support?

Hi All,
Can't find a reference to it anywhere but does or will the iPad support BFCP?
Thanks

Hello,
Regarding BFCP and content sharing from Cisco Jabber Video for TelePresence 4.8.6 on Windows to Jabber Video 9.3.9 for iPad clients.Jabber Video for TelePresence(Movi) cannot stop sharing presentation on the call.
I wish to know if what versions this is actually fixed in? I have read the release notes and I am still unable to find an answer.
I read in Cisco Bug Toolkit this is a known bug CSCup04761 and the only workaround is to disconnect the call.
CSCup04761 - Movi can't stop sharing main video presentation Symptom:Jabber Video for TelePresence(Movi) cannot stop sharing presentation on the call.
Conditions:When using Movi to share a presentation to an endpoint that doesn't support BFCP (such as Jabber for iPad).
Workaround: Disconnect the call.
Details Last Modified: Oct 9,2014
Status:Fixed
Regards
Nicholas

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I don't get presence either, and would like to know if there is an answer for it.
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Jabber for iPad, photo issue

Hi,
I am currently testing jabber on my iPad, everything (Call,Search,Chat) seems to work fine, except contact photo does not show. I had it working great on my iPhone and window, but for some reason the iPad does not.
I will appreciate any help! THANKS

Alright, so here's what we did to get you started. We used advice from point #2 in this link https://supportforums.cisco.com/docs/DOC-28771:
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Again, once you add this variable, it may take an hour or so .... maybe longer or shorter depending on your environment .... because the presence server will need to sync the changes. I'm not sure if the iPad client is directly pulling the photo from AD based on a pointer on the presence server or if it's pulling the photo directly from a database on the presence server itself, however, I do know that a sync specifically needed to happen before we started seeing the photos. All we did was wait .... albeit, semi patiently.
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Tigh

Cisco Jabber for Mac - Directory Lookup and Contact Fields

Hello,
After having issues myself with Cisco Jabber for Mac 9.2 specifically with Active Directory lookups not working, or contact information not populating (and therefore not being able to call users from the contact list as no telephone information exists) I am including a sample jabber-config.xml file that works for me.
Please note: there are many different ways to configure this. What I will be showing is the method that works for me and my deployment, which is pretty standard.
As always and as a disclaimer, once again, this is what has worked for my deployment scenario. Always keep backups of your configuration files, and always be mindful of anything you have configured already, especially in the jabber-config.xml file.
Background
My deployment is based on CUCM 9, with 1 publisher and 2 subscribers. I also have a CUCM IM & Presence 9.0 server. This assumes that you have already configured your deployment and Jabber is functioning already, albeit with the aforementioned issues.
As for Active Directory, my deployment will be based on Windows 2008 R2 Domain Controllers running in native 2008 mode. For this example, we will be searching directly against one of the DCs with a Global Catalogue role. Please be aware that in large deployments you will have to plan accordingly with regards to lookup traffic from Jabber clients to the DCs.
Also, as of Cisco Jabber for Mac 9, the client no longer can search via the CUCM internal directory (which may be made of local end users, Active Directory synced users, or a mix of both) and this must be done via a LDAP mechanism.
Scenario
In this deployment scenario, Cisco Jabber for Windows is working properly - you can search and add people from Active Directory, and contacts in your contact list have all the appropriate fields populated from Active Directory. However, when trying the same with Jabber for Mac, Jabber for iPhone or Jabber for iPad you notice that you cannot perform a directory lookup, and if you add people directly (for example, [email protected]) the user only has the IM field populated. No telephone, email or additional information is displayed.
Solution
Whereas Cisco Jabber for Windows uses the EDI mechanism (native Windows), whereby when running from a computer that is on the domain (or in the event that you are search for contacts in another Active Directory domain where a domain trust exists) , Jabber for Mac / iPhone / iPad uses the BDI mechanism.
In this case, you will need to provision a jabber-config.xml file that you will upload to your TFTP server (or Publisher) that will be "downloaded" by your Jabber for Mac client and also used by the iPhone and iPad client. You can configure many options in the jabber-config.xml file, but for this example we will place just the information that we need to order for these clients to request and display Active Directory information.
Please note that the configuration may vary depending on your deployment, but at the very least we will be:
- Configuring a DC where we will perform the lookup.
- Configure credentials that will be used to perform the lookup. This will be an Active Directory account that has read rights on the Active Directory domain. Please note that these credentials are saved in plain text in the file, so ensure that the account that you will be using is not privileged.
- Configure the server port that we will be using to perform the lookup.
- Configure the Search Base. This is basically where we want the directory lookup to happen. You can either choose for this lookup to start at the "base" of the domain (and therefore the search will iterate through all the user accounts and and OUs below the root base) or define a specific OU where you want to search.
Caution!
- There is a current limitation with Cisco Jabber for Mac whereby you can only have 1 search base configured. Please keep this in mind if, like me, you have multiple OUs (like an OU for each company in your organization) and under these OUs you have sub OUs as a user account container.
- If using the top level search base, unless you specify a filter, you will potentially be able to search for all user accounts in the domain. You will need to configure the <BDIBaseFilter> parameter if you want to fine tune your search ability.
Steps
These are the steps I have followed. Other steps or considerations may vary.
- Log in to your TFTP server and download the jabber-config.xml file and keep it as a backup. If you are already using the jabber-config.xml file for other purposes, do not worry - you can add your BDI information parameters inside.
- Remove the jabber-config.xml file
- Edit the jabber-config.xml file and configure thus:
<?xml version="1.0" encoding="UTF-8"?>
<config version="1.0">
    <Directory>
        <DirectoryServerType>BDI</DirectoryServerType>
        <BDILDAPServerType>AD</BDILDAPServerType>
        <BDIPrimaryServerName>DOMAIN CONTROLLER IP ADDRESS</BDIPrimaryServerName>
        <BDIPresenceDomain>YOUR PRESENCE DOMAIN</BDIPresenceDomain>
        <BDIServerPort1>3268</BDIServerPort1>
        <BDISearchBase1>YOUR SEARCH BASE</BDISearchBase1>
       <BDIConnectionUsername>[email protected]</BDIConnectionUsername>
        <BDIConnectionPassword>PASSWORD</BDIConnectionPassword>
        <BDIEnableTLS>0</BDIEnableTLS>
   </Directory>
</config>
For example, let´s assume the following:
- Domain controller IP address is 10.1.1.2 .
- Your presence domain is test.local .
- Your search base will be test.local using the top level of the domain.
- Your username with which you will be doing your searches is called walt . Usually you can either identify walt as test.local\walt or [email protected] . It is always best, in these sort of scenarios, to use the UPN convention so we will be configuring a [email protected] .
- The password is the Active Directory password for the account walt .
- I have disabled TLS in my case. There are issues with the Jabber for Mac client when using other security methods.
<?xml version="1.0" encoding="UTF-8"?>
<config version="1.0">
    <Directory>
        <DirectoryServerType>BDI</DirectoryServerType>
        <BDILDAPServerType>AD</BDILDAPServerType>
        <BDIPrimaryServerName>10.1.1.2</BDIPrimaryServerName>
        <BDIPresenceDomain>test.local</BDIPresenceDomain>
        <BDIServerPort1>3268</BDIServerPort1>
        <BDISearchBase1>DC=test,DC=local</BDISearchBase1>
       <BDIConnectionUsername>[email protected]</BDIConnectionUsername>
        <BDIConnectionPassword>walt01!</BDIConnectionPassword>
        <BDIEnableTLS>0</BDIEnableTLS>
   </Directory>
</config>
One you have configured the jabber-config.xml file, you will now need to upload it to you TFTP server. Once uploaded, you will need to restart the Cisco TFTP service. Again, my TFTP server is on my CUCM publisher, so:
- I go to Cisco Unified OS Administration on my Publisher server, TFTP File Management and I upload jabber-config.xml to / directory
- I then go to Cisco Unified Serviceability on my Publisher server, I locate the Cisco TFTP service and I restart the service
Once this is done, you can figure up your Jabber for Mac client. As a test, on your Mac (using Terminal) go to:
/Users/username/Library/Application Support/Cisco/Unified Communications/Jabber/Config
In here you will see several files, but what we want to see is jabber-config.xml . As soon as you start the Jabber for Mac client and log in, the jabber-config.xml file will download from your TFTP server and get saved here. When you see it appear, just type in your terminal window more jabber-config.xml and make sure that the output is the same as the xml file you created.
From there, try doing directory search. If you have previously added contacts and they still lack attribute information, you will need to remove them (sometimes it will not refresh properly) and add them again from the directory.
I will be updating this guide and ammending anything that is incorrect, but this is meant to be a quick checklist and steps to get this, at least in the most very basic version, up and running for Jabber for Mac.

Hello,
Thanks for this post! It works, I can do lookup and also I can add found contact to contact list and get information about contact from LDAP.
One more question: - I can't get all information about contact. I don't get e.c mobile phone number and more others attributes. I have tried to expand your file as follows:
<?xml version="1.0" encoding="UTF-8"?>
<config version="1.0">
<Directory>
<DirectoryServerType>BDI</DirectoryServerType>
<BDILDAPServerType>AD</BDILDAPServerType>
<BDIPrimaryServerName>IP of AD</BDIPrimaryServerName>
<BDIPresenceDomain>Presence Domain</BDIPresenceDomain>
<BDIServerPort1>3268</BDIServerPort1>
<BDISearchBase1> Search Base</BDISearchBase1>
<BDIConnectionUsername>User</BDIConnectionUsername>
<BDIConnectionPassword>Password</BDIConnectionPassword>
<BDIEnableTLS>0</BDIEnableTLS>
       <BDISipUri>msRTCSIP-PrimaryUserAddress</BDISipUri>
       <BDIPhotoSource>thumbnailPhoto</BDIPhotoSource>
       <BDIBusinessPhone>telephoneNumber</BDIBusinessPhone>
       <BDIMobilePhone>mobile</BDIMobilePhone>
       <BDIHomePhone>homePhone</BDIHomePhone>
       <BDIOtherPhone>otherTelephone</BDIOtherPhone>
       <BDITitle>title</BDITitle>
       <BDICompanyName>company</BDICompanyName>
<BDILocation>co</BDILocation>
<BDIPostalCode>postalCode</BDIPostalCode>
       <BDICity>l</BDICity>
       <BDIState>st</BDIState>
       <BDIStreetAddress>streetAddress</BDIStreetAddress>
</Directory>
</config>
But it didn't help.
When I capture lookup via Wireshark, I can see that Jabbers sends search request with bunch of attributes, but from LDAP answer contains only 8 attributes. (see attached screenshots)

Jabber for iPhone on VCS

I know I can use Jabber for iPad and register with VCS to do video calls. Does anyone know if this works with iPhone or Android (phones and tablets)?

Sorry but no. So far that feature is only on the iPad version.
Please remember to rate helpful responses and identify helpful or correct answers.

Can not remove second line in Jabber for Tablet device on CUCM

Hi all,
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Update failed. TypeDbErrors.gen25083
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Regards,
Fikri
Enironment :
CUCM 8.6.2
Jabber for iPad 9.3.2 / Jabber for iOS 9.6

I would delete the device and recreate it or delete the DN and then put it back on the device(s) it does belong on. The only real way to fix this would a TAC case so they can open a defect for you.
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Please remember to rate helpful responses and identify helpful or correct answers.

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Hello,
Regarding BFCP and content sharing from Cisco Jabber Video for TelePresence 4.8.6 on Windows to Jabber Video 9.3.9 for iPad clients.Jabber Video for TelePresence(Movi) cannot stop sharing presentation on the call.
I wish to know if what versions this is actually fixed in? I have read the release notes and I am still unable to find an answer.
I read in Cisco Bug Toolkit this is a known bug CSCup04761 and the only workaround is to disconnect the call.
CSCup04761 - Movi can't stop sharing main video presentation Symptom:Jabber Video for TelePresence(Movi) cannot stop sharing presentation on the call.
Conditions:When using Movi to share a presentation to an endpoint that doesn't support BFCP (such as Jabber for iPad).
Workaround: Disconnect the call.
Details Last Modified: Oct 9,2014
Status:Fixed
Regards
Nicholas

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Hello,
Has anybody ever experienced delay issues with Jabber for iPhone and/or iPad to connect to "Phone Services"?
In my case, the service does connect but it can take about 1 minute. Some times it can be faster but some others it can take a while to make the service available.
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Jabber for iPad ringing options

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