Jabber for iPhone and iPad cannot receive calls

We currently have Call Manager 9.1.1 and Presence 9.1.1.
I am starting to use the Jabber Client for iPhone and iPad, but am having trouble receiving calls dialed to a particular extension.
If I can go settings for the iPhone Jabber client as an example, I am succesffuly connected to all accounts: IM, Phone Services, Voicemail, and WebEx.
When I go to the keypad, I can succesffuly dial internal extensions and make outbound calls to any numbers and they come accross as using my extension.
When calling the extension, my desk phone rings, but not the Jabber client.
Not sure what could be causing this issue to occur for Jabber not receiving the calls.
Thanks for any suggestions.
Paul Gaydos

Should still work. But would be good to check indial into jabber with the phone unplugged, just for testing purposes.
also, you have checked the partition and configuration on the TAB device is the same as on the deskphone?
Can you attach call manager traces when making a test call and attach to the case. Let us know the extension and device names you have used in the test, and a timestamp of the test.
thanks
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