Jabber for IPhone/IPad and Anyconnect VPN

I have just setup Jabber for iPhone and iPad in a CUCM 8.6/Presence 8.6 enviornment. Works great when on my wireless network at work.
The problem I have is that it doesn't work with Anyconnect VPN. Running 8.4 code and can access the CUPS website from the iPhone/iPad when on vpn. It just will not connect the Jabber clients. I have attached the logs for review.
There is only one difference in our wireless connectivity and VPN connectivity that I can think of at this point. Could it be my DHCP configuration not offering option 150 for tftp on the VPN? I am using a local pool on the ASA but it doesn't offer option 150 for tftp.

It's been a while so I don't recall exactly what I did. That said: I want to say that I connected it via the wireless network to let it pull down it's configuration and after it pulled down the initial configuration I was good to go on VPN.

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Jabber for iPhone & iPad too long to connect to "Phone Services"

Hello,
Has anybody ever experienced delay issues with Jabber for iPhone and/or iPad to connect to "Phone Services"?
In my case, the service does connect but it can take about 1 minute. Some times it can be faster but some others it can take a while to make the service available.
Regards,

You've hit the nail on the head with your last sentence, though to me a month (and then another) to wait for a new line is nothing - I am on my fifth order with BT. They lost the first three, then tried charging me an arm and a leg in excess charges for the fourth. I am trying again, this time with a total package to see if they are a bit more useful when they actually know I'm not going to switch to another provider - fingers crossed.
If they do come back with massive excess charges again though this time I've done my homework. I now know the measurements between my property and the pole as well as the BT price list they use to calculate the charges. I've also worked out a cheaper route than the one they were suggesting - Ofcom say they should offer the cheapest route and the opportunity for the customer to do some of their own work but with me they didn't do either. They also didn't consider that we don't have reliable mobile signal here. They also didn't provide me with any details of how they'd come to that figure and just demanded it. I've had lots of advice from DEFRA, the Department for Business, Innopvation and Skills, Ofcom and ex-Openreach planners and should be able to get a line under the USO. I have a horrible feeling that I've done all this homework now though and they'll just come out and do it without demanding the excess, but if they do I am at least ready this time.

I have same Apple ID for iPhone iPad and my daughters iPod and iPad mini. Can I obtain another iCloud account for her without changing her Apple ID. She had a iCloud account on old iPod bit can't retrieve it.

Me and my daughter have same Apple ID for my iPhone iPad and her iPod and iPad mini. Is there any way to get an iCloud account for her devices without changing her Apple ID. She has an old iCloud account from older iPod but can't activate it or remember her old iCloud account.
Thanks

You have to use a different Apple ID to create a new iCloud account (each ID can only be used with a single account). You don't have to use the ID for anything else though, she can continue to use her current ID for other services such as iTunes, iMessage, FaceTime, etc.
The only limitation is that each device can only create three iCloud accounts.

Hebrew ebooks (.epub) for iPhones, iPads and Android

Hello,
I want to convert a book I wrote to .epub format in order to display it in iPhones, iPads and Android using reading apps.
I already tried converting the file using Scrivener (Which worked on iPhones but not on iPads and androids) and with Calibre which has a bug with Hebrew letters.
A friend told me InDesign might be a good choice so I wanted to ask you:
[1] Is it possible to convert to .epub and display Hebrew letters in RTL direction and right text-alignment?
[2] If so, Which of the two programs should I purchase (199$ / 299$)?
[3] Does the convertion process is simple enough?
[4] Is it possible to convert to .mobi as well?
Thanks,
Oren

There are some difficult issues in what you're trying to do. One is that in order to get RTL support with InDesign, you need to be using InDesign ME. See a recent thread where I suggested the poster contact the company that produces the ME version for Adobe:
http://forums.adobe.com/message/4172125
Second, you'll need to make sure the Hebrew font is licensed for embedding, and you'll need to learn about creating EPUBs in InDesign. I'd suggest starting with eBooks by Liz Castro.
Here's a link to her website:
http://www.elizabethcastro.com/epub/

What are the settings for iPhone, iPad and iMac to sync ical and contacts?

How can I get all three items to sync? What are the settings on the iMac with Lion on board? I put all my stuff on iphone but iMac & iPad do not have the items synced even though I have everything on icloud?

They're asking a question about carrier settings for their iPhone. I think that has everything to do with Apple.
Maybe they did already ask Straight Talk. I've called Straight Talk before... they're not too helpful.
You know, this forum would be much friendlier if people in this forum would quit squabbling, & posting comedic replies, not too mention name calling (like I did), when people are just needing some help.
It's also frustrating that people stick up for the guy who doesn't help, but rather takes the time to post some smart alec reply. Granted, I shouldn't have name-called... some people just frustrate me when they act like that.
Admittedly, there ARE some grey areas when it comes to carrier questions... but let the moderators do their job when someone is asking innappropriate stuff. And if the mods aren't chiming in, then that's a good indication that what the thread is about IS in fact Apple related.

Have you heard about the new iSmart Protection Plan for iPhones, iPads, and iPod Touch mobile devices.

Just wondered if you saw this announcement yesterday. May be worth looking into. More than 300 news services picked up the press release. There are
reportedly millions of consumers without any kind of extended warranty coverage. Well - this one was designed especially for you and is the best of breed on the market for ALL iPhone users! Check out what they are saying!
http://www.coolest-gadgets.com/20120216/apple-free-idevice-protection/#more-65639
Comment on coolest gadgets
http://www.prnewswire.com/news-releases/new-ismart-protection-revolutionizes-extended-warranty-programs-for-apple-mobile-devices-139429483.html
PRNetwire press release
http://finance.yahoo.com/news/ismart-protection-revolutionizes-extended-warranty-120000854.html
on Yahoo Finance
Their motto is "Think Repair, Not Rplacement. Think iSmart!"
Cheers - Vinny

Well. This is not caused by any app nor is it a software fault in general. But someone told me, that the owner could have let change the screen after the damage that caused the dent. Anyway, this problem exists. The question is how many units are affected and why this is. However. Cheers.

Jabber for iPhone force auto-connect

Hello,
Does anybody know if it is possible to force Jabber for iPhone/iPad to connect to a wireless SSID network as soon as it is available?
We recently implemented Jabber and we are noticing that some times, users arrive to the office, where corporate SSID is available, but even if jabber is running on the background, it won't automatically reconnect to the network.
User will have to manually open the application and wait for Jabber to reconnect.
Is it possible to make this process automatic for the user?
Regards,

CUCM version is 8.6.2.
Presence version is 8.6.4
Jabber for iPhone & iPad is 9.6.2
The issue is that if Jabber is running on iPhone's background, even if wireless connection is activated, it seems to disconnect. In order to reconnect, user has to manually open Jabber and wait for the connection to establish, especially to make calls.
The same applies when a user is running Jabber, he arrives from outside to the company and wireless reconnects to corporate SSID. Jabber won't automatically reconnect until user opens the app.
Regards,

Where is the documentation for Jabber for iPhone and iPad 9.6.1 ???

Jabber for iPhone and iPad 9.6.1 was released on Tuesday Jan 14th 2014.
I see the 4 .cop files on cisco.com in a zip file copfiles_iOS96.zip. What is the difference between the 4 files? Application in the AppStore on my iPad, but there are no release notes, or documentation on cisco.com. All I can assume is that these .sgn files need to go on my Publisher/TFTP server?
Nothing here about a 9.6.1
http://www.cisco.com/en/US/products/ps11596/prod_release_notes_list.html
iTunes
https://itunes.apple.com/us/app/cisco-jabber/id467192391?mt=8
cop sgn files
http://software.cisco.com/download/release.html?mdfid=284288351&flowid=45930&softwareid=284006014&release=9.6%281%29&relind=AVAILABLE&rellifecycle=&reltype=latest

I only see two COP files, one for iPhone (TCT) and one for iPad (TAB). These are required on older (can't believe I'm calling 8.6 older already!) builds of CUCM.
Which other files do you see?
Please remember to rate helpful responses and identify helpful or correct answers.

How do I transfer all my music, apps contacts etc for my iPad and iPhone to my new laptop from a desktop?

I can't update the software on my desktop because it's too old and no stores seem to have the "bridge" disc I need to upgrade my current system. So, I need to transfer my synch abilities for my iPad and iPhone from my desktop to my newer, more up-to-date laptop. What is the best way to do this? I have the apple base station also.

You will find these ueful:
How to use Migration Assistant:
http://support.apple.com/kb/HT4413?viewlocale=en_US
http://support.apple.com/kb/TS1963
Troubleshooting Firewire target disk mode:
http://support.apple.com/kb/HT1661

VCS Expressway event log errors when Jabber for iPhone and Windows log in

hi folks,
I've deployed Collaboration Edge with VCS Control and Expressway:
my Jabber for iPhone succesfully can log in from Internet and it can IM but not calls and I see next messages in VCS Expressway when Jabber is logging in:
2015-03-27T18:00:28+02:00
tvcs: Event="Authentication Failed" Service="SIP" Src-ip="Client-in-the-Internet-IPaddress" Src-port="49543" Detail="No valid authentication" Protocol="TLS" Method="REGISTER" Level="1" UTCTime="2015-03-27 16:00:28,204"
2015-03-27T17:58:55+02:00
tvcs: Event="Authentication Failed" Service="SIP" Src-ip="Client-in-the-Internet-IPaddress" Src-port="49535" Detail="No valid authentication" Protocol="TLS" Method="REGISTER" Level="1" UTCTime="2015-03-27 15:58:55,786"
2015-03-27T17:58:32+02:00
tvcs: Event="Authentication Failed" Service="SIP" Src-ip="Client-in-the-Internet-IPaddress" Src-port="49527" Detail="No valid authentication" Protocol="TLS" Method="REGISTER" Level="1" UTCTime="2015-03-27 15:58:32,202"
2015-03-27T17:58:08+02:00
tvcs: Event="Inbound TLS Negotiation Error" Service="SIP" Src-ip="Client-in-the-Internet-IPaddress" Src-port="49512" Dst-ip="Expressway-IPaddress" Dst-port="5061" Detail="No SSL error available, probably remote disconnect" Protocol="TLS" Level="1" UTCTime="2015-03-27 15:58:08,582"
"Digest User" in the "Protocol Specific Information" section of Phone Configuration selected right user. in this Jabber I see following error "Failed to get device configuration". however Jabber for Windows and for Android hasn't such issues - they succesfully can log in from Internet and it can do calls and IM but I see next messages in VCS Expressway when Jabber is logging in. The same log line appears when Jabber for Android log in:
tvcs: Event="Inbound TLS Negotiation Error" Service="SIP" Src-ip="Client-in-the-Internet-IPaddress" Src-port="56751" Dst-ip="Expressway-IPaddress" Dst-port="5061" Detail="No SSL error available, probably remote disconnect" Protocol="TLS" Level="1" UTCTime="2015-03-27 14:19:11,769"
and I can't find any information which describe such types of error.
thanks!

Thanks Srini, but the instructions have two options:
1. Use the Control Panel, select "Oracle 11g..." and uninstall from there.
This is of course the first thing I tried, but as I said, there is no entry for Oracle 11g in my "Programs and Features" applet.
2. Download the install package and run OracleXE.exe with the remove iss file.
Firstly, there is no OracleXE.exe in the package I downloaded, just setup.exe;
Secondly, setup.exe ignores the iss parameter and tells me that OracleXE is already installed (setup.log contains ResultCode=-3) so it can't be installed.
Is there somewhere else to get an OracleXE.exe that will work for 11g? Or are these the instructions for 10g and haven't been updated yet?
Am I unusual in not having a Control Panel entry?
(and I understand this is a beta - that's partly why I'd like to uninstall it - I'll go back to 10g and not be so impatient :))
Regards,
Andrew

Compatibility between Jabber for iphone 9.0.2 and CUCME 9.1 (IOS 15.2(4))

Hi,
I would like to know if Jabber for IPhone version 9.0.2 is compatible with a CUCME 9.1. The problem is that we are using Jabber for a couple of months running on a CUCME 8.6 and we did not have any problem and since we upgraded to 9.1, we lost some settings directly into Jabber settings.
We cannot configure anymore the voicemail and Directory settings and if we want to delete an account into Jabber, we need to delete the application from the phone and re-download it from the appstore after.
If anyone has some information on that, it will be very appreciated.
Thanks

Hi Steve,
Just checked the release notes of Jabber for iphone 9.0.2 and I see that we only support CME 8.6 and 8.8
HTH,
Christos

I have different apple ids for my ipad and iphone - how do i sync so that the apps appear on both devices, e.g errands

I have different apple ids for my ipad and iphone - how do i sync so that the apps appear on both devices, e.g errands

If both accounts are authorised on the computer's iTunes that you sync them to, and the relevant apps are on that computer, then you should be able to sync them to both devices. The apps will be tied to the account that originally bought/downloaded them, so only that account will be able to download updates to them.
If you log into the other account on a device and re-download its apps onto them then you risk tying the device to that account for 90 days (and similarly redownloading on a computer's iTunes) : http://support.apple.com/kb/HT4627

Hi i have the same apple id for my iPad and my mac. my iPhone has a different one. My i cloud on my mac seems to be the iCloud on my iPad, if that makes sense so its not sending my photos from my mac to the cloud. how do i change it to upload mac?

hi i have the same apple id for my iPad and my mac. my iPhone has a different one. My i cloud on my mac seems to be the iCloud on my iPad, if that makes sense so its not sending my photos from my mac to the cloud. how do i change it to upload mac pictures instead? thanks

Did you go into Settings > Store and then tap your old ID, sign out and then enter your new ID?

Syncing Outlook for Mac with a hotmail pop accountto 'mail' on iphone, ipad and ipod

I'm using Outlook for Mac 2011, with a hotmail account set up as a pop account to my outlook inbox. I also have that same hotmail account set up on my iphone, ipad and ipod. Is there a way to sync my e-mail between Outlook for Mac and the 'mail' on my other devices, so that when I delete an email on my computer, it deletes on all devices?
I'm not so tech savvy and am happy to provide any additional information but am not sure where to start! I would appreciate any help you can give me.
Thank you

First check that all your settings are correct, that contact syncing is checked on all devices (system preferences > iCloud on a mac and settings > iCloud on a iPhone, iPad or iPod).
Make sure the contacts you are adding are added to your 'iCloud' group and not an 'On My Mac', 'On My Phone' or other non iCloud group (you can do this by checking in groups), non iCloud contacts will not sync.
If you are sure that everything is set up correctly and your contacts are in the iCloud group, you might try unchecking contact syncing in the iCloud settings, restarting your device and then re-enabling contact syncing.
This user tip might help you understand how accounts work with Contacts (Address Book).

Transfer VOIP Calls Between Cisco Desk Phone and Cisco Jabber For IPhone 9.5

Does anyone know how to transfer an active voip call from a Cisco IP Desk Phone to Cisco Jabber for IPhone? I can transfer a call from Cisco Jabber for IPhone to my Cisco IP Desk Phone no problem. I put the call on hold and then click "Resume" on my Cisco IP Desk Phone. However I cannot do the same but the other way around. If I put the call on hold on my Cisco IP Desk Phone, I see "no active call" on my Jabber client. The only information I could find slighlty relevant was using the Mobility Key/Remote Destination Profile feature however this defeats the object as this will forward to an external number, e.g. mobile and I just want to transfer the call within the VOIP environment between the two devices that are using the same directory number.
I am using Cisco Call Manager 9.1(2), Cisco Presence 9.1 and Cisco Jabber for IPhone 9.5.
Any help would be greatly appreciated.
Kind Regards,
Paul Parker.

Did you ever find an answer to this ?
I am seeing the same behavior and trying so see if I can put calls on hold and pick them up both ways also.
The only answer I seem to have found is to use park instead
That would/should work but I would just prefer to hold/unhold
Just not sure why we would not be able to hold/unhold on what is essentially a "shared" line
Does anyone have this working for them ?

Jabber for IPhone/IPad and Anyconnect VPN

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