Jabber for Windows 9.2.2 - Unable to make calls from PC

I have implement CUCM 9.1(1a) and CUP 9.1(1a)
I can make calls if i used desk phone for calls but iam unable to make calls whet i turn the option use pc to make calls
p.s: i have set up CCMCIP (CUCM ip address) for all users.

i cant place calls via CSF (jabber) !!!! the softphone mode is ok
the problem i think is here when i turn to "csf" mode :
but in the the softphone mode :
172.30.1.242 - is my CUCM ip address.
Thanks in advance
Best Regards
Christos

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消息编辑者为：Qiyu Bao

need help
Qiyu Bao 编写:need help！！！！need help！！！！

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admin: show web-security
Version: V3
Serial Number: 441991719279266168307794
SignatureAlgorithm: SHA1withRSA (1.2.840.113549.1.1.5)
Issuer Name: CN=mydomain-CA, DC=mydomain, DC=com
Validity From: Mon Oct 28 15:32:30 GMT 2013
           To:   Wed Oct 28 15:32:30 GMT 2015
Subject Name: CN=uk-cucm-pub.mydomain.com, OU=IT, O=mydomain, L=London, ST=London, C=GB
Key: RSA (1.2.840.113549.1.1.1)
    Key value: 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
Extensions: 7 present
     Extension: ExtKeyUsageSyntax (OID.2.5.29.37)
     Critical: false
     Usage oids: 1.3.6.1.5.5.7.3.1,
     Extension: KeyUsage (OID.2.5.29.15)
     Critical: false
     Usages: digitalSignature, keyEncipherment,
     Extension: SubjectKeyIdentifier (OID.2.5.29.14)
     Critical: false
     keyID: 8e9c68b7e4acc73c6734b1df3d9ca0a7ccb7183d
     Extension: AuthorityKeyIdentifier (OID.2.5.29.35)
     Critical: false
     keyID: 88c4622540d7efbbdac1af207249c77c287f9c6c
     Extension: CRLDistributionPoints (OID.2.5.29.31)
     Critical: false
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        fullName: 1 names
          1) ldap:///CN=mydomain-CA,CN=UK-CA,CN=CDP,CN=Public%20Key%20Services,CN=Services,CN=Configuration,DC=mydomain,DC=com?certificateRevocationList?base?objectClass=cRLDistributionPoint (uri)
     Extension: AuthorityInfoAccessSyntax (OID.1.3.6.1.5.5.7.1.1)
     Critical: false
     accessMethod: 1.3.6.1.5.5.7.48.2
     accessLocation: ldap:///CN=mydomain-CA,CN=AIA,CN=Public%20Key%20Services,CN=Services,CN=Configuration,DC=mydomain,DC=com?cACertificate?base?objectClass=certificationAuthority (uri)
     Extension: (OID.1.3.6.1.4.1.311.20.2)
     Critical: false
     Value: 04141e12005700650062005300650072007600650072 ]
Signature:
lots of text
]-----BEGIN CERTIFICATE-----
certificate characters
-----END CERTIFICATE-----
no sign of subject alternate names in those details so am not sure how i would change this
on your cucm system are your host details listed as ip address or host name, mine are listed as ip address and perhaps the certificate mismatch is caused by these settings?
Host Name/IP Address Description
10.33.2.20 PUBLISHER
10.33.2.21 SUBSCRIBER 1
if the cucm servers were listed as uk-cucm-pub or uk-cucm-pub.mydomain.com and uk-cucm-sub.mydomain.com perhaps it would accept the certificates
web-security
Version: V3
Serial Number: 441991719279266168307794
SignatureAlgorithm: SHA1withRSA (1.2.840.113549.1.1.5)
Issuer Name: CN=Accel-CA, DC=accel, DC=com
Validity From: Mon Oct 28 15:32:30 GMT 2013
           To:   Wed Oct 28 15:32:30 GMT 2015
Subject Name: CN=uk-cucm-pub.accel.com, OU=IT, O=Accel, L=London, ST=London, C=GB
Key: RSA (1.2.840.113549.1.1.1)
    Key value: 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
Extensions: 7 present
     Extension: ExtKeyUsageSyntax (OID.2.5.29.37)
     Critical: false
     Usage oids: 1.3.6.1.5.5.7.3.1,
     Extension: KeyUsage (OID.2.5.29.15)
     Critical: false
     Usages: digitalSignature, keyEncipherment,
     Extension: SubjectKeyIdentifier (OID.2.5.29.14)
     Critical: false
     keyID: 8e9c68b7e4acc73c6734b1df3d9ca0a7ccb7183d
     Extension: AuthorityKeyIdentifier (OID.2.5.29.35)
     Critical: false
     keyID: 88c4622540d7efbbdac1af207249c77c287f9c6c
     Extension: CRLDistributionPoints (OID.2.5.29.31)
     Critical: false
     distributionPoint
        fullName: 1 names
          1) ldap:///CN=Accel-CA,CN=UK-CA,CN=CDP,CN=Public%20Key%20Services,CN=Services,CN=Configuration,DC=accel,DC=com?certificateRevocationList?base?objectClass=cRLDistributionPoint (uri)     [
     Extension: AuthorityInfoAccessSyntax (OID.1.3.6.1.5.5.7.1.1)
     Critical: false
     accessMethod: 1.3.6.1.5.5.7.48.2
     accessLocation: ldap:///CN=Accel-CA,CN=AIA,CN=Public%20Key%20Services,CN=Services,CN=Configuration,DC=accel,DC=com?cACertificate?base?objectClass=certificationAuthority (uri)
     Extension: (OID.1.3.6.1.4.1.311.20.2)
     Critical: false
     Value: 04141e12005700650062005300650072007600650072 ] Signature:
0000: 90 e8 32 00 2e f3 58 ec 18 20 6d 54 0a 49 9c ce [..2...X.. mT.I..]
0010: 94 90 02 6e 2f 15 1e f2 c3 6c 45 96 14 8e ff 25 [...n/....lE....%]
0020: 39 db 50 08 03 3b 48 a3 c7 69 7a 03 76 d1 e3 3d [9.P..;H..iz.v..=]
0030: 73 94 08 7c d3 13 f2 7c 58 ff ba 26 47 ed 6a 50 [s..|...|X..&G.jP]
0040: 9d 80 f8 64 cc dd 34 9f 95 32 3f 7f 32 04 f4 8b [...d..4..2?.2...]
0050: 86 e3 9d 23 03 06 06 ad f2 1b e0 0a a6 ed c0 3d [...#...........=]
0060: d4 dd 57 0f 61 d3 2b 14 d1 d0 3e c4 3a e3 df ac [..W.a.+...>.:...]
0070: c7 b8 dd 37 ba e2 e6 aa 35 a1 9b 7d 27 b8 d0 5a [...7....5..}'..Z]
0080: d9 cc d9 89 90 e0 72 de b1 32 4d d2 fc c8 2e c0 [......r..2M.....]
0090: a1 f9 57 8e b7 9d 1d 00 d8 a8 4d 26 ed c6 92 f6 [..W.......M&....]
00a0: 99 7a 1c ee 58 8d 76 20 7b af a1 54 0b 57 c3 d3 [.z..X.v {..T.W..]
00b0: 92 1f 64 d0 04 22 ae 17 c2 2a 1d d1 83 e0 c3 85 [..d.."...*......]
00c0: 67 4e 94 67 65 e8 e2 39 87 ef 78 f7 41 7e bd 34 [gN.ge..9..x.A~.4]
00d0: 79 8d be ae 45 5c 56 73 1d 6c 02 bf 3a 93 b4 a9 [y...E\Vs.l..:...]
00e0: f8 80 76 f1 ad 42 6e 42 cd 54 00 1e ca c5 b8 98 [..v..BnB.T......]
00f0: 05 a4 dd 3c 89 47 7b 4a 61 af 4b 32 2c 0c 96 a6 [...<.G{Ja.K2,...]]-----BEGIN CERTIFICATE-----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DwQEAwIFoDAdBgNVHQ4EFgQUjpxot+SsxzxnNLHfPZygp8y3GD0wHwYDVR0jBBgw
FoAUiMRiJUDX77vawa8gcknHfCh/nGwwgcIGA1UdHwSBujCBtzCBtKCBsaCBroaB
q2xkYXA6Ly8vQ049QWNjZWwtQ0EsQ049VUstQ0EsQ049Q0RQLENOPVB1YmxpYyUy
MEtleSUyMFNlcnZpY2VzLENOPVNlcnZpY2VzLENOPUNvbmZpZ3VyYXRpb24sREM9
YWNjZWwsREM9Y29tP2NlcnRpZmljYXRlUmV2b2NhdGlvbkxpc3Q/YmFzZT9vYmpl
Y3RDbGFzcz1jUkxEaXN0cmlidXRpb25Qb2ludDCBuAYIKwYBBQUHAQEEgaswgagw
gaUGCCsGAQUFBzAChoGYbGRhcDovLy9DTj1BY2NlbC1DQSxDTj1BSUEsQ049UHVi
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AGUAcgB2AGUAcjANBgkqhkiG9w0BAQUFAAOCAQEAkOgyAC7zWOwYIG1UCkmczpSQ
Am4vFR7yw2xFlhSO/yU521AIAztIo8dpegN20eM9c5QIfNMT8nxY/7omR+1qUJ2A
+GTM3TSflTI/fzIE9IuG450jAwYGrfIb4Aqm7cA91N1XD2HTKxTR0D7EOuPfrMe4
3Te64uaqNaGbfSe40FrZzNmJkOBy3rEyTdL8yC7AoflXjredHQDYqE0m7caS9pl6
HO5YjXYge6+hVAtXw9OSH2TQBCKuF8IqHdGD4MOFZ06UZ2Xo4jmH73j3QX69NHmN
vq5FXFZzHWwCvzqTtKn4gHbxrUJuQs1UAB7KxbiYBaTdPIlHe0phr0syLAyWpg==
-----END CERTIFICATE-----

Jabber for Windows openLDAP and Deskphone Control

Hello all
I have a new install of 9.1 CUCM, with CUCM IM and Presence. I'm trying to get Jabber 4 windows functioning with an openLDAP directory, and also get Deskphone control working. I suspect i missed something with the configuration as this 9.1 interface is a little different than i'm used to.
First of all, does the concept of a Jabber-Config.xml still apply to a 9.1 install or does the "Service Profile Configuration" in the CUCM interface write the Jabber-config.xml file for you? If my customer uses openLDAP for their LDAP how should I configure the "Service Profile" or do I still use a jabber-config.xml file?
I have successfully tied openLDAP into CUCM with Authetication and brought the users into CUCM. I tested Authentication by logging into the End user page for both CUCM and the CUP server so I know authenticaiton is working. I can login to Jabber but when i click on Help "connection Status" it shows me only connected to "PRESENCE" and "OUTLOOK ADDRESS BOOK" my "Directory", and DESKPHONE" will not connect.
Can I actually get a copy of "my jabber-config.xml" file from the CUCM server to see what it looks like?
Thanks all

Ok I have half of the problem resolved. I got Deskphone controll working with CTI.
Still working on the LDAP issue with openLDAP
My config file looks like so
<?xml version="1.0" encoding="utf-8"?>
   EDI
   1
   ldap.acme.ca
   389
   backup.acme.ca
   389
   0
   uid=voipldap,ou=Users,dc=acme,dc=ca
   password
   givenname
   (&(objectClass=inetOrgPerson)
   telephonenumber
   uid
   ou=users,dc=acme,dc=ca
I got this from page 117 of this guide
http://www.cisco.com/en/US/docs/voice_ip_comm/jabber/Windows/9_1/JABW_BK_CA48EE46_00_cisco-jabber-for-windows-administration.pdf
The error I'm getting "invalid credential" but i know they are good because i'm using the same account and path for the CUCM LDAP sync.
Any help would be appreciated.

Jabber for Windows - wildcard search against LDAP directory

Hi all,
I have set up an on premise environment with CUCM, CUPS and a 3rd party LDAP Directory. For CUPC everything is working fine. For Jabber for Windows it took me some time to find the correct jabber-config.xml settings to make it working.
At the moment I am able to search the LDAP Directory, but I have to write the complete Name, i.e. "Miller, John", in the search field. If I try it with "Miller" only, I get no results for my search.
I played arround with the <UseWildcards>0</UseWildcards> tag without any changes in the behaviour.
Is there anybody who can help?
Best regards
Manfred

Hi Manfred,
Jabber for Windows has been tested with following directory services:
Supported Directories
Microsoft Active Directory 2003
Microsoft Active Directory 2008
Cisco Unified Communications Manager User Data Service UDS is supported on Cisco Unified Communications Manager version 8.6.2 or later.
OpenLDAP
The behavior you are seeing could be related to interop issues. I suggest to open a TAC case for further assistance.
Thanks,
Maqsood

Jabber for Windows 9.2.2 - Unable to make calls from PC

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