Jabber for Windows contact card mapping to Work field

Hi All
In Jabber for Windows 9.7, the fields that sync from AD display in the contact card as Work: multiple times, I am trying to undewrstand how it determines to call the field Work as we get multiple entries as follows
Chat (IM Address):  username@domain (this is because user id + domain is different to the email)
Email:                      email address
Work:                       email address (which I believe is Directory URI)
Work:                       telephoneNumber
Work:                       IpPhone
This isnt very user friendly is there any way this can be changed, I know the Jabber-config.xml file does not have this work field as a mapping.
Kind Regards
Nick

I believe that mapping is businessphone

Similar Messages

  • Jabber for Windows 10.5.1 not working without elevated permissions

    Customer starts Jabber for Windows 10.5.1 and gets a pop-up about CiscoJabber.exe, wbxcOIEx.exe, and wbxcOIEx64 and to contact WebEx support.  It appears these components are talking to Outlook.  Show connection status under Outlook we see a mapi connection error with a code 0x80080005 that goes back to permissions error.
    Users are not local administrators running Windows 7.  Jabber was packaged using LanDesk and deployed to PC and installed with admin rights.
    Workaround was to grant elevated permissions to Jabber folder that had CiscoJabber.exe, wbxcOIEx.exe, and wbxcOIEx64.
    see attached screenshot.
    TAC Case 632162203 sent issue to BU for escalation, meanwhile customer elevated that folder permissions

    @ richard Beck   good answer your answer is right 

  • Jabber for Windows Voicemail Playback Issue

    Hi,
    I have Jabber for Windows installed and voicemail is working ok but when I playback a voicemail from the Jabber client the MWI light does not go out on the phone. If you do the opposite ie listen to a new voicemail through the phone the new message indicator goes out on jabber.
    Also if you listen to the voicemail through Jabber client the voicemail plays through the PC speakers. Is there anyway in getting Jabber to direct the call to the phone so the user can pick the handset to listen like you can when listening to voicemail through the Unity Connection Web Inbox.
    Thanks for you time
    Regards
    Neil

    Hi Neil,
    Playing the voicemails in Jabber should turn off the MWI light. You need to open a TAC case and sent on a problem report to debug this further.
    For the second question, the only way I think you can do this is by setting Jabber to deskphone mode and then using the "Call Voicemail" button.
    - Colin

  • Jabber for Windows 9.2.2 Client - No Meetings on Options

    We have an on prem deployment of CUPS 8.6.4 with Jabber for Windows clients. Everything is working as desired with the exception that we don't have the "Meetings" available under File > Options.
    Here's what my jabber-config.xml file reads. Everything I see in the documentation, this should enable the Meetings Option, but it's not available.
    <BEGIN CONFIG FILE>
    <?xml version="1.0" encoding="utf-8"?>
    <config version="1.0">
    <Presence>
       <PresenceServerAddress>x.x.x.x</PresenceServerAddress>
       <PresenceServerDomain>xxxx.org</PresenceServerDomain>
    </Presence>
    <Directory>
       <PrimaryServerName>xxxx.xxxx.xxx</PrimaryServerName>
    </Directory>
    <Policies>
       <Meetings_Enabled>true</Meetings_Enabled>
    </Policies>
    <Options>
       <Start_Client_On_Start_OS>true</Start_Client_On_Start_OS>
       <ShowContactPictures>false</ShowContactPictures>
    </Options>
    </config>
    <END CONFIG FILE>
    Anyone have suggestions?

    Hi Mark,
    There was a known issue with missing meeting tab in pre-released version of 9.2.2:
    CSCuh19703
    Can you check exact version of your Jabber? (9.2.2.2526 should have this fixed )
    Also please tell me from which config file is this snapshoot?

  • Jabber for Windows and Ldap Contacts without CUPC license

    Dear Sr:
    It is possible to add a user on ldap as a jabber contact WITHOUT assigning a CUPC license to the user?
    The idea is that some users on the ldap don't have jabber but we should be able to add them as a contact AND we dont want to use jabber licenses for those users or have Presence server to load balance those users.
    We can add Microsoft contact as jabber contact with no issues...
    Thanks 

    LDAP Authentication of End Users in CUCM is strongly recommended for CUPC/Jabber. When you login to CUPC/Jabber it authenticates against CUCM. If LDAP doesn't have the same password (i.e. CUCM isn't synced from LDAP) the client won't be able to do LDAP queries if using BDI. This is because it re-uses the same credentials when it attempts to bind to LDAP. If Jabber is configured for EDI, which is only even possible on Jabber for Windows running on domain-joined workstations, then this is not as critical since it would use the Windows ADSI API in the context of the logged-in user. Using EDI exclusively would rule out Jabber for Mac, iOS, Android, and Windows on a non-domain joined workstation though.
    As for usernames: You can continue to use employeeNumber if you wish. You'll need to ensure that the jabber-config.xml file maps the username to this value for everything to work. Note that this will be their XMPP URI: [email protected] so be sure that you're comfortable with employee numbers being public.
    Please remember to rate helpful responses and identify helpful or correct answers.

  • Jabber for Windows 9.1 external contact adding

    I have a Jabber for Windows 9.1 deployment, and I can't add external contacts. The external contacts in this case are on a federated OCS deployment with the same LDAP. If I add them in the user options page and restart they work fine. My LDAP searches only return the local jabber domain directory.
    Anyway, a quick look around shows me that adding external contacts in Jabber 9.0 was not supported, but it was supposed to be added in 9.1. Is this not the case?

    Yeah the problem is that that will add the local jabber IM address rather than the LDAP one since the user exists in both directories.
    e.g. jabber domain = tst.local
    OCS = test.com
    if you add the [email protected] as a contact then it will replace it with [email protected]
    If you add [email protected] in the user options page and restart jabber it works
    edit: anyone know how to unmark a reply as the correct answer, accidentally clicked on that instead of reply

  • Jabber for Windows 10.5 shows contacts from Address Book multiple times?

    What would cause Jabber for Windows 10.5.1 to show a contact multiple times from the address book when searching?  See attached screenshot. 

    I tried removing firefox and rebooting/reinstalling Jabber with no luck.  I reimaged my machine and loaded 10.5.2 fresh install with no previous versions and still getting the random crash.  Also, I have users who say it has crashed on them during a WebEx and have had installation problems when upgrading from 9.x to 10.5.x.  Version 9 is very solid, sticking with 9.7.5.  I have about 10% of my test users having varying problems with version 10.5.x, waiting till the next release.  Hopefully Cisco will spend a few more weeks testing the next one before publishing it on their site.
    --edit--
    Also, when you finally get frustrated and want to downgrade, Jabber 10.5.x doesn't uninstall completely and you end up with an error like the image attached when you try to install v9.7.5 for example and can't install Jabber even after rebooting.  I had to run Microsoft Fix It install/Uninstall option and tell it to uninstall Jabber before Windows allowed me to install an older version of Jabber.  Not too happy with this release.  Strange enough though, some of my users have the exact same laptop I do, same windows build, same patches, etc, and it works fine for them.  Anyway, not deploying this one.  Good luck.

  • Cisco Jabber for Windows 10.5 search Contact with two lastnames

    Hey Guys,
    I have a little problem with the contact search feature of the cisco jabber for windows (Version 10.5.37889)
    In my environment I have some Users (secretary phones and users too) which have two lastnames.
    Exampleuser1: Firstname: Thomas Lastname: Meier Cisco ....
    If a user is searching for Exampleuser1 by lastname (Cisco) the correct contact won't be listed
    If a user is searching for Exampleuser1 by firstname (Thomas) the correct contact will be listed
    If a user is searching for Exampleuser1 by lastname (Meier) the correct contact will be listed
    is there a workaround or something else for resolving my problem?
    thanks for reading my question :)

    Workaround: "Cisco Meier, Thomas"
    Have you looked at enabling wild card searches in jabber-config.xml?

  • Jabber for Windows 9.1.0 no contact lists are added

    Hi,
    We are using Jabber for Windows 9.1.0, we are surprised to see that contact list is empty. Do we need to manually add all the users? We have Presence server integrated with LDAP.
    How can we add all the users to be appeared on contact list of all the users?
    Regards
    MAC

    Did you configure the contact list in IM&P so that you had them when you logged in????
    If not, yes, your contact list will be empty and you need to add the users manually.
    HTH
    java
    if this helps, please rate
    www.cisco.com/go/pdihelpdesk

  • Call/video not working between Cisco jabber for Windows and VCS control C40s

    Hello,
    I've been struggling with no luck how to make a call using Cisco Jabber for Windows 9.6.0 registered to CM 8.6.2 with intercluster ICT to another CM 8.6.2 where we have a VCS Control 7.0.2 via GK H225, and all C40s are registered as H.323.
    The VCS has interworking between H323 and SIP, however not sure if there is any problem with that. Assuming it is ok, not sure either if I'm facing any interoperability issue because in my remote site I have C40 (H323 registered at VCS and SIP listening mode) and cisco jabber for windows which is SIP based.
    If is not possible, would I be able to change my C40 from H323 to SIP at VCS, or have both H323/SIP registered at VCS? If so, will I need to change as well instead of GK I'll have to establish a SIP Trunk between the CM and VCS?
    Another thing I do not believe either I would be able to have one VCS connected with two clusters, right?
    I'm just trying to find a solution in case my current topology is not compatible, but feel free if you have any better idea to make it work.
    Anyway here is what is happening:
    When I make a call from my cisco jabber windows to C40 using alias number. The call is being redirected just fine to the C40 and it rings, however when someoene or the auto answer picks it up, the call dropped right away.
    However, if I enabled the MTP in my CSF device, the call gets longer before dropping. I was even able to see my jabber " start video" turns green, before was grayed out all the time and the call dropped faster. I hear a fast busy tone. 
    I'm able to provide SDI traces, logs, diagnostic sip/h323 calls from VCS in order to know for sure if this is an incompatible issue or something I can workaround.
    Let me know if someone of you are interested in read these logs or could point me on the right direction.
    Thanks!

    Ok,
    I have looked at both logs. I have to mentinon though that you didnt
    provide the log that shows the h323 setup between cucm and the VCS. This
    is  most likely because the call originated from a different cucm than
    the ones you provided the logs from.
    The call would have orginated from the first cucm in the cucm group of
    this trunk: Name=RL_TRUNK_VIDEO
    The cucm ip will be : 10.252.53.10.
    This is the VCS log that confirms where the h323 request originated
    from:
    pr 10 22:50:29 TWELDVCS01 tvcs: UTCTime="2014-04-11 01:50:29,187"
    Module="network.h323" Level="DEBUG":  Src-ip="10.252.53.10"  Src-
    port="54000"
     Received RAS PDU:
    Having said that here is my analysis of the logs that you sent..
    Jabber sent an INVITE to CUCM and advertised all the codecs (audio and
    video it can support)..
    Observer that Jabber says it doesnt support G729 anexB
    21:55:16.576 |//SIP/SIPTcp/wait_SdlReadRsp: Incoming SIP TCP message
    from 10.223.20.73 on port 54677 index 90661 with 2220 bytes:
    [862370,NET]
    INVITE sip:[email protected];user=phone SIP/2.0
    Via: SIP/2.0/TCP 10.223.20.73:54677;branch=z9hG4bK000029d3
    From: "4122107" <sip:[email protected]>;tag=00059a3c78000011000070b0
    -00000e65
    To: <sip:[email protected]>
    Call-ID: [email protected]
    Max-Forwards: 70
    Date: Fri, 11 Apr 2014 01:55:16 GMT
    CSeq: 101 INVITE
    User-Agent: Cisco-CSF/9.4.1
    m=audio 19252 RTP/AVP 0 8 18 105 104 101
    c=IN IP4 10.223.20.73
    a=rtpmap:0 PCMU/8000
    a=rtpmap:8 PCMA/8000
    a=rtpmap:18 G729/8000
    a=fmtp:18 annexb=no
    a=rtpmap:105 G7221/16000
    a=fmtp:105 bitrate=24000
    a=rtpmap:104 G7221/16000
    a=fmtp:104 bitrate=32000
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-15
    a=sendrecv
    m=video 28878 RTP/AVP 97
    c=IN IP4 10.223.20.73
    ++++Now lets observer the capabilites exchange during h245 negotiation
    between cucm and VCS++++
    Here CUCM advertises its caps to VCS (afterreceiving caps from VCS)
    Note that G729A, G729AB, G729 is all advertised..
    Apr 10 22:50:31 TWELDVCS01 tvcs: UTCTime="2014-04-11 01:50:31,017"
    Module="network.h323" Level="DEBUG":  Src-ip="10.252.53.10"  Src-
    port="45660"
     Received H.245 PDU:
     value MultimediaSystemControlMessage
    ::= request : terminalCapabilitySet
     capabilityTableEntryNumber 2,
           capability receiveAudioCapability :
    g729wAnnexB : 6
           capabilityTableEntryNumber 3,
       capability receiveAudioCapability : g729AnnexAwAnnexB : 6
           capabilityTableEntryNumber 4,
           capability
    receiveAudioCapability : g729 : 6
    capabilityTableEntryNumber 5,
           capability receiveAudioCapability :
    g729AnnexA : 6
    ++++++
    After doing MSD (master slave determination, we move to the OLC phas e..
    Here we see that the far end..c40 wants to use G729AB for media++++
    Apr 10 22:50:31 TWELDVCS01 tvcs: UTCTime="2014-04-11 01:50:31,783"
    Module="network.h323" Level="DEBUG":  Src-ip="10.224.114.11"  Src-
    port="11163"
     Received H.245 PDU:
     value MultimediaSystemControlMessage
    ::= request : openLogicalChannel :
       forwardLogicalChannelNumber 1,
    forwardLogicalChannelParameters
         dataType audioData :
    g729AnnexAwAnnexB : 20,
         multiplexParameters
    h2250LogicalChannelParameters :
    +++Next VCS sends G729AB as the codec to use to CUCM+++
    Apr 10 22:50:31 TWELDVCS01 tvcs: UTCTime="2014-04-11 01:50:31,784"
    Module="network.h323" Level="DEBUG":  Dst-ip="10.252.53.10"  Dst-
    port="45660"
     Sending H.245 PDU:
     value MultimediaSystemControlMessage
    ::= request : openLogicalChannel :
       forwardLogicalChannelNumber 1,
    forwardLogicalChannelParameters
         dataType audioData :
    g729AnnexAwAnnexB : 20,
         multiplexParameters
    h2250LogicalChannelParameters :
    ++++The next thing we get is an OLC reject from CUCM and this is where
    th call drops++
    Apr 10 22:50:31 TWELDVCS01 tvcs: UTCTime="2014-04-11 01:50:31,790"
    Module="network.h323" Level="DEBUG":  Src-ip="10.252.53.10"  Src-
    port="45660"
     Received H.245 PDU:
     value MultimediaSystemControlMessage
    ::= response : openLogicalChannelReject :
    forwardLogicalChannelNumber 1,
       cause dataTypeNotSupported : NULL
    Apr 10 22:50:31 TWELDVCS01 tvcs: UTCTime="2014-04-11 01:50:31,790"
    Module="network.h323" Level="INFO":  Dst-ip="10.224.114.11"  Dst-
    port="11163"
      Detail="Sending H.245 OpenLogicalChannelRejResponse
    +++We then receive a call release from cucm with cause code of 47:
    resource unavailable++++
    Apr 10 22:50:32 TWELDVCS01 tvcs: UTCTime="2014-04-11 01:50:32,365"
    Module="network.h323" Level="DEBUG":  Src-ip="10.252.53.10"  Src-
    port="50913"
     Received H.225 PDU:
     Q931
       Message Type: Release
    Complete
       Call reference flag: Message sent from originating side
    Call reference value: 0x7b
       Info Element : Cause
         Location: Usr
       Cause Value: Resource unavailable
       Info Element : User User
       Length = 22
    Suggestions:
    Change the region setting between the ICT trunk to VCS and Jabber to use
    G711 and test again.

  • Jabber for Windows 9.2.1 Contact Away status doesn't show duration

    .Jabber for Windows 9.2.1 Contact "Away" status doesn't show duration. I am wondereing if it is possible with Cisco Jabber client. Microsoft OCS client used to show.

    Hi,
    This is currently not supported in Jabber.
    If you think that this feature should be in Jabber, you can open a TAC case and do Enchancment request with them?
    Regards,
    Srdjan

  • Jabber for windows 9.2.1 - InitialPhoneSelection doesn't work if configuration is in custom config file

    Hi,
    my customer wanted set InitialPhoneSelection to deskphone mode, when users firs run Jabber for Windows (ver. 9.2.1).
    I created custom config (configurationfile=jabber-config-deskphone.xml) but it doesn't work.
    Policies>
         <InitialPhoneSelection>deskphone</InitialPhoneSelection>
    </Policies>
    I tested it couple times and at the end I tried put configuration to default jabber-config.xml and ... this functionality start working...
    Could you check guys if you have same problem with custom config file? I think that it is bug. Maybe other option don't work in custom config file.
    Thanks a lot
    Pavel

    Hi Pavel,
    This setting is only when the client is installed and started by the user for the first time. After that the client will save the user preference (what was the phone selection when the user exited the client)  and use it in subsequent logins.
    Having said that, can you please specify in details how exactly you did your tests or maybe test again taking the above into consideration ?
    Thanks,
    Christos

  • Jabber for Windows 9.2.5 Local Contacts

    Hi Guys,
         By default, Jabber for Windows 9.2.5, when searching for contacts, it first lists the local Outlook contacts, and then it shows the list of Corportate Directory Contacts.
         Is there a way to show only LDAP contacts?? I don't want the list of local contacts to be available.
    Best Regards,

    In jabber 9.2 you should be able to change this behavior from the client as well.
    http://tools.cisco.com/squish/c5cB2
    Local Contacts in Microsoft Outlook
    Cisco Jabber for Windows lets users search for and add local contacts in Microsoft Outlook.
    To search for local contacts in Microsoft Outlook with the client, users must have profiles set in Microsoft Outlook. In addition, users must do the following:
        Select File > Options.
        Select the Integration tab.
        Select either None or Microsoft Outlook.
    To add local Microsoft Outlook contacts to contact lists in the client, local contacts must have instant message addresses in Microsoft Outlook.
    To show contact photos in the client interface, local contacts in Microsoft Outlook must have instant message addresses.
    To communicate with local contacts in Microsoft Outlook using the client, local contacts must have the relevant details. To send instant messages to contacts, local contacts must have an instant message address. To call contacts in Microsoft Outlook, local contacts must have phone numbers.
    An additional step if needed. If you add this line to the XML and the Outlook contacts still show, you may want to delete the cache in order to remove locally cached contacts.
    This cache can be found under:
    %USER_PROFILE%\AppData\Roaming\Cisco\Unified Communications\Jabber\CSF\
    Hope this helps as well!

  • Contacts search for cisco Jabber for Windows & MAC

    Hello,
    Please assist on given below query !!
    System Deatails of CUCM & IM Presence Server
    CUCM:
    1>  System version: 9.1.1.20000-5
    2>  VMware Installation: 2 vCPU Intel(R) Xeon(R) CPU X5650 @  2.67GHz, disk 1: 80Gbytes, 4096Mbytes RAM
    3> Physical Server UCS210 M2
    4>  Already Integrated with IM & Presence
    IM & Presence:
    1>  System version: 9.1.1.20000-5
    2>  VMware Installation: 1 vCPU Intel(R) Xeon(R) CPU X5650 @  2.67GHz, disk 1: 80Gbytes, 2048Mbytes RAM
    3> Physical Server UCS210 M2
    4>  Already Integrated with CUCM
    Requirement:
    1>  User Search base for Cisco Jabber for Windows & MAC Client
    2>  Will we able to get contacts list(Jabber For windows & MAC) as like "Lotus Sametimes" for all users?
    Every reply would highly Appreciated!!

    Hi Karthik,
    Thanks for your reply!
    I have gone through the link but query is different actually, please assist on below query and provide any document links if possible.
    1>  The contacts does not appear when I perform a search
    2>  Do I required to integrate LDAP for same? If Yes Then Do I need to perform integration with CUCM Or IM & Presence? Or Only CUCM? Or only IM & Presence? (Please post a link to perform same)
    3>  Please also provide If any specific system requirement for LDAP server.
    4>  Is it possible without LDAP integration?
    It is really urgent and every post would highly appreciate..........

  • How to create contact groups in Jabber for Windows

    Attempting to deploy Jabber for Windows.  I can't find where in CUPS to build the contact groups that will deploy to the users.  We are wanting to build our groups by our locations and deploy them from there.  Any help would be greatly appreciated.                  

    Hey Darren,
    With CUPS 8.6(1), you can import users contact lists and as well create groups via the bulk administration page of CUPS.
    This is outlined in the deployment guide below:
    http://www.cisco.com/en/US/docs/voice_ip_comm/cups/8_6/english/install_upgrade/deployment/guide/dgcupc.html#wp1292041
    Keep in mind, this functionality is only available in CUPS 8.6(1) or higher and not in any older version.
    Regards,
    Jas

Maybe you are looking for

  • Active Directory integration problem, Bind AC and OD

    Hi. I'm trying to set an Open Directory as "connect to a Directory System" because I have a windows 2000 server with Active Directory. But i have a problem when i click on "open directory Access", Access Directory appear and I select Active Directory

  • Blue screen appears during start up and freezes

    During start up the apple logo appears and locks up. Re booting results in blue screen. After re booting 3 or 4 times finally boots fine.

  • 'Claim' a Human Task through Workflow API

    There is no function to "Claim" a task that is assigned to a group, through Workflow API. There is a function to "Acquire" the task but after acquiring, the task cannot be completed (it throws exception): java.lang.NoClassDefFoundError: com/collaxa/c

  • SOAP header in my WSDL ignored by Creator

    The soap:header element from the bind section of my WSDL file is being ignored by Creator. Creator is picking up the soap:operation element soapAction=.. and My <input> element for a operation has both soap:body and soap:header elements. The soap:bod

  • How to release the sunidm project from the server while debugging

    Hello, I am using NetBean to work on the SunIDM project. Each time I have to restart NetBean if I want to run/debug the project. I have tried to use GlassFish and Tomcat, but both server somehow still holding the project even I stopped debugging in N