Jabber for Windows file transfer location
Is there a way to change the default location of files when transfered through Jabber? I know that via the XML config file I can disable and restrict file types, but what I really want to do is move the file transfer locatoin off the local machine to a on site server for security purposes.
Thanks
Michael
This would be good feature to have! I don't believe we have this yet (change the destination file location).
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How to set the default file transfer location for ...
With the latest update from skype for Windows Desktop Skype version 6.22.81.104. I am unable to find the settings for Default file transfer location, Let me know how can i manage those settings.
Solved!
Go to Solution.http://community.skype.com/t5/Windows-desktop-client/Got-a-problem-when-download-some-files-from-Sky...
-
Hi,
my customer wanted set InitialPhoneSelection to deskphone mode, when users firs run Jabber for Windows (ver. 9.2.1).
I created custom config (configurationfile=jabber-config-deskphone.xml) but it doesn't work.
Policies>
<InitialPhoneSelection>deskphone</InitialPhoneSelection>
</Policies>
I tested it couple times and at the end I tried put configuration to default jabber-config.xml and ... this functionality start working...
Could you check guys if you have same problem with custom config file? I think that it is bug. Maybe other option don't work in custom config file.
Thanks a lot
PavelHi Pavel,
This setting is only when the client is installed and started by the user for the first time. After that the client will save the user preference (what was the phone selection when the user exited the client) and use it in subsequent logins.
Having said that, can you please specify in details how exactly you did your tests or maybe test again taking the above into consideration ?
Thanks,
Christos -
We are deploying Jabber for windows for a customer. Without any jabber-config.xml uploaded the users are able to login without issue and they can search the corporate directory, get images....etc.
The issue is the at the ipphone field is where the users ext is located and we want to change the Work phone to reflect this. It is my understanding that this is where the jabber-config.xml file comes into play. I have created a generic file with the changes to Business phone and uploaded it to both TFTP server and restarted the service. I am able to browse to the url and see the file. When a user opens Jabber and signs in the log files show that they are downloading the file but I don't see it on the workstation, and there doesn't appear to be any errors that the file isn't available.
CUCM/IM 10.5,
Thanks,
JoeThe customer sent me the file cachedTFTPConfigStore.xml
<?xml version="1.0" encoding="UTF-8" ?>
- <Jabber>
- <CachedConfig>
<alertonavailableenabled>true</alertonavailableenabled>
<allowusercustomtabs>false</allowusercustomtabs>
<basefilter>(&(objectCategory=person))</basefilter>
<bdibasefilter>(&(objectCategory=person))</bdibasefilter>
<bdibdiuseranr>true</bdibdiuseranr>
<bdibusinessphone>ipphone</bdibusinessphone>
<bdicity>l</bdicity>
<bdicommonname>cn</bdicommonname>
<bdicompanyname>company</bdicompanyname>
<bdidisablesecondarynumberlookups>0</bdidisablesecondarynumberlookups>
<bdidisplayname>displayName</bdidisplayname>
<bdidomainname>userPrincipalName</bdidomainname>
<bdiemailaddress>mail</bdiemailaddress>
<bdienabletls>0</bdienabletls>
<bdifirstname>givenName</bdifirstname>
<bdihomephone>homePhone</bdihomephone>
<bdilastname>sn</bdilastname>
<bdilocation>co</bdilocation>
<bdiminimumcharacterquery>3</bdiminimumcharacterquery>
<bdimobilephone>mobile</bdimobilephone>
<bdinickname>Nickname</bdinickname>
<bdiotherphone>otherTelephone</bdiotherphone>
<bdiphotosource>thumbnailPhoto</bdiphotosource>
<bdiphotourisubstitutionenabled>false</bdiphotourisubstitutionenabled>
<bdipostalcode>postalCode</bdipostalcode>
<bdipredictivesearchfilter>anr=</bdipredictivesearchfilter>
<bdisearchtimeout>5</bdisearchtimeout>
<bdisipuri>msRTCSIP-PrimaryUserAddress</bdisipuri>
<bdistate>st</bdistate>
<bdistreetaddress>streetAddress</bdistreetaddress>
<bdititle>title</bdititle>
<bdiuseraccountname>sAMAccountName</bdiuseraccountname>
<bdiuseranr>true</bdiuseranr>
<bdiusesecureconnection>1</bdiusesecureconnection>
<bdiusesipuritoresolvecontacts>false</bdiusesipuritoresolvecontacts>
<bdiusewildcards>0</bdiusewildcards>
<businessphone>ipphone</businessphone>
<callhistory_expire_days>180</callhistory_expire_days>
<city>l</city>
<commonname>cn</commonname>
<companyname>company</companyname>
<connectiontype>0</connectiontype>
<ctiwindowbehavior>OnCall</ctiwindowbehavior>
<customize_phone_server>false</customize_phone_server>
<customize_voicemail_server>false</customize_voicemail_server>
<directoryservertype>EDI</directoryservertype>
<disable_im_history>false</disable_im_history>
<disablesecondarynumberlookups>0</disablesecondarynumberlookups>
<disallow_file_transfer_on_mobile>false</disallow_file_transfer_on_mobile>
<displayname>displayName</displayname>
<dockedwindowposition>TopCenter</dockedwindowposition>
<dockedwindowvisible>true</dockedwindowvisible>
<domainname>userPrincipalName</domainname>
<emailaddress>mail</emailaddress>
<enableaccessoriesmanager>false</enableaccessoriesmanager>
<enablebfcpvideodesktopshare>true</enablebfcpvideodesktopshare>
<enablecallpickup>false</enablecallpickup>
<enabledscppacketmarking>false</enabledscppacketmarking>
<enableforensicscontactdata>true</enableforensicscontactdata>
<enablegroupcallpickup>false</enablegroupcallpickup>
<enablehuntgroup>false</enablehuntgroup>
<enablelocaladdressbooksearch>true</enablelocaladdressbooksearch>
<enableothercallpickup>false</enableothercallpickup>
<enablep2pdesktopshare>true</enablep2pdesktopshare>
<enablesavechattofile>true</enablesavechattofile>
<enablesipuridialling>false</enablesipuridialling>
<enabletelprotocolhandler>true</enabletelprotocolhandler>
<enabletelprotocolpopupwindow>true</enabletelprotocolpopupwindow>
<enablevideo>true</enablevideo>
<file_transfer_enabled>true</file_transfer_enabled>
<firstname>givenName</firstname>
<forcec2xdirectoryresolution>true</forcec2xdirectoryresolution>
<forcefontsmoothing>true</forcefontsmoothing>
<homephone>homePhone</homephone>
<initialphoneselection>softphone</initialphoneselection>
<lastname>sn</lastname>
<location>co</location>
<loginresource>multiResource</loginresource>
<meetings_enabled>true</meetings_enabled>
<mention_groupchat>true</mention_groupchat>
<mention_p2pchat>true</mention_p2pchat>
<mention_persistentchat>true</mention_persistentchat>
<minimumcharacterquery>3</minimumcharacterquery>
<mobilephone>mobile</mobilephone>
<nickname>Nickname</nickname>
<otherphone>otherTelephone</otherphone>
<persistent_chat_enabled>false</persistent_chat_enabled>
<photosource>thumbnailPhoto</photosource>
<photourisubstitutionenabled>false</photourisubstitutionenabled>
<postalcode>postalCode</postalcode>
<predictivesearchfilter>anr=</predictivesearchfilter>
<preventdeclineonhuntcall>false</preventdeclineonhuntcall>
<remoteaccess>ON</remoteaccess>
<screen_capture_enabled>true</screen_capture_enabled>
<searchtimeout>5</searchtimeout>
<servicesdomainssoemailprompt>ON</servicesdomainssoemailprompt>
<set_status_away_on_inactive>true</set_status_away_on_inactive>
<set_status_away_on_lock_os>true</set_status_away_on_lock_os>
<set_status_inactive_timeout>15</set_status_inactive_timeout>
<showcontactpictures>true</showcontactpictures>
<showofflinecontacts>true</showofflinecontacts>
<sipuri>msRTCSIP-PrimaryUserAddress</sipuri>
<spell_check_enabled>false</spell_check_enabled>
<start_client_on_start_os>false</start_client_on_start_os>
<startcallwithvideo>true</startcallwithvideo>
<state>st</state>
<streetaddress>streetAddress</streetaddress>
<telemetryenabled>true</telemetryenabled>
<telemetryenabledovercellulardata>true</telemetryenabledovercellulardata>
<telephony_enabled>true</telephony_enabled>
<title>title</title>
<usecucmgroupforcti>false</usecucmgroupforcti>
<useraccountname>sAMAccountName</useraccountname>
<userdefinedremotedestinations>false</userdefinedremotedestinations>
<usesecureconnection>1</usesecureconnection>
<usesipuritoresolvecontacts>false</usesipuritoresolvecontacts>
<usessl>0</usessl>
<usewildcards>0</usewildcards>
<usewindowscredentials>1</usewindowscredentials>
<voicemail_enabled>true</voicemail_enabled>
</CachedConfig>
</Jabber>
It looks like the file has businness phone set to ipphone.
Any suggestions? -
Jabber for windows - crashes on start up
CUCM 7.1.3
Windows 7 32 bit
Cisco Presence 8.0.2.10000-30
- these are in the application event log
Log Name: Application
Source: MsiInstaller
Date: 6/27/2012 10:43:19 PM
Event ID: 11729
Task Category: None
Level: Information
Keywords: Classic
User: WGL\bfairchild
Computer: CORPLAPR8YK305.corp.wgtnet.com
Description:
Product: Cisco Jabber -- Configuration failed.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="MsiInstaller" />
<EventID Qualifiers="0">11729</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-06-28T02:43:19.000000000Z" />
<EventRecordID>35189</EventRecordID>
<Channel>Application</Channel>
<Computer>CORPLAPR8YK305.corp.wgtnet.com</Computer>
<Security UserID="S-1-5-21-867046329-488861948-689510791-2168" />
</System>
<EventData>
<Data>Product: Cisco Jabber -- Configuration failed.</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>
</Data>
<Binary>7B45353431313243312D463832412D343834372D383633312D4341313833384541353442347D</Binary>
</EventData>
</Event>
Log Name: Application
Source: MsiInstaller
Date: 6/27/2012 10:43:18 PM
Event ID: 11706
Task Category: None
Level: Error
Keywords: Classic
User: WGL\bfairchild
Computer: CORPLAPR8YK305.corp.wgtnet.com
Description:
Product: Cisco Jabber -- Error 1706. No valid source could be found for product Cisco Jabber. The Windows Installer cannot continue.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="MsiInstaller" />
<EventID Qualifiers="0">11706</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-06-28T02:43:18.000000000Z" />
<EventRecordID>35188</EventRecordID>
<Channel>Application</Channel>
<Computer>CORPLAPR8YK305.corp.wgtnet.com</Computer>
<Security UserID="S-1-5-21-867046329-488861948-689510791-2168" />
</System>
<EventData>
<Data>Product: Cisco Jabber -- Error 1706. No valid source could be found for product Cisco Jabber. The Windows Installer cannot continue.</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>
</Data>
<Binary>7B45353431313243312D463832412D343834372D383633312D4341313833384541353442347D</Binary>
</EventData>
</Event>
Log Name: Application
Source: Microsoft-Windows-RestartManager
Date: 6/27/2012 10:43:15 PM
Event ID: 10000
Task Category: None
Level: Information
Keywords:
User: WGL\bfairchild
Computer: CORPLAPR8YK305.corp.wgtnet.com
Description:
Starting session 0 - 2012-06-28T02:43:15.619915900Z.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-RestartManager" Guid="{0888E5EF-9B98-4695-979D-E92CE4247224}" />
<EventID>10000</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2012-06-28T02:43:15.620916000Z" />
<EventRecordID>35187</EventRecordID>
<Correlation />
<Execution ProcessID="8160" ThreadID="8616" />
<Channel>Application</Channel>
<Computer>CORPLAPR8YK305.corp.wgtnet.com</Computer>
<Security UserID="S-1-5-21-867046329-488861948-689510791-2168" />
</System>
<UserData>
<RmSessionEvent xmlns:auto-ns2="http://schemas.microsoft.com/win/2004/08/events" xmlns="http://www.microsoft.com/2005/08/Windows/Reliability/RestartManager/">
<RmSessionId>0</RmSessionId>
<UTCStartTime>2012-06-28T02:43:15.619915900Z</UTCStartTime>
</RmSessionEvent>
</UserData>
</Event>
Log Name: Application
Source: MsiInstaller
Date: 6/27/2012 10:43:15 PM
Event ID: 1040
Task Category: None
Level: Information
Keywords: Classic
User: WGL\bfairchild
Computer: CORPLAPR8YK305.corp.wgtnet.com
Description:
Beginning a Windows Installer transaction: {E54112C1-F82A-4847-8631-CA1838EA54B4}. Client Process Id: 8400.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="MsiInstaller" />
<EventID Qualifiers="0">1040</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-06-28T02:43:15.000000000Z" />
<EventRecordID>35186</EventRecordID>
<Channel>Application</Channel>
<Computer>CORPLAPR8YK305.corp.wgtnet.com</Computer>
<Security UserID="S-1-5-21-867046329-488861948-689510791-2168" />
</System>
<EventData>
<Data>{E54112C1-F82A-4847-8631-CA1838EA54B4}</Data>
<Data>8400</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>
</Data>
</EventData>
</Event>
Log Name: Application
Source: MsiInstaller
Date: 6/27/2012 10:43:14 PM
Event ID: 1001
Task Category: None
Level: Warning
Keywords: Classic
User: WGL\bfairchild
Computer: CORPLAPR8YK305.corp.wgtnet.com
Description:
Detection of product '{E54112C1-F82A-4847-8631-CA1838EA54B4}', feature 'Cisco_Jabber_Files' failed during request for component '{14F2AABC-F10C-4DE6-BC0E-28ED6D7F8508}'
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="MsiInstaller" />
<EventID Qualifiers="0">1001</EventID>
<Level>3</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-06-28T02:43:14.000000000Z" />
<EventRecordID>35185</EventRecordID>
<Channel>Application</Channel>
<Computer>CORPLAPR8YK305.corp.wgtnet.com</Computer>
<Security UserID="S-1-5-21-867046329-488861948-689510791-2168" />
</System>
<EventData>
<Data>{E54112C1-F82A-4847-8631-CA1838EA54B4}</Data>
<Data>Cisco_Jabber_Files</Data>
<Data>{14F2AABC-F10C-4DE6-BC0E-28ED6D7F8508}</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>
</Data>
</EventData>
</Event>
Log Name: Application
Source: MsiInstaller
Date: 6/27/2012 10:43:14 PM
Event ID: 1004
Task Category: None
Level: Warning
Keywords: Classic
User: WGL\bfairchild
Computer: CORPLAPR8YK305.corp.wgtnet.com
Description:
Detection of product '{E54112C1-F82A-4847-8631-CA1838EA54B4}', feature 'Cisco_Jabber_Files', component '{826A7892-74F0-481D-B5F2-3F733F91DB81}' failed. The resource 'C:\Program Files\Cisco Systems\Cisco Jabber\JabberMeeting\DesktopShare\atgpcdec.dll' does not exist.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="MsiInstaller" />
<EventID Qualifiers="0">1004</EventID>
<Level>3</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-06-28T02:43:14.000000000Z" />
<EventRecordID>35184</EventRecordID>
<Channel>Application</Channel>
<Computer>CORPLAPR8YK305.corp.wgtnet.com</Computer>
<Security UserID="S-1-5-21-867046329-488861948-689510791-2168" />
</System>
<EventData>
<Data>{E54112C1-F82A-4847-8631-CA1838EA54B4}</Data>
<Data>Cisco_Jabber_Files</Data>
<Data>{826A7892-74F0-481D-B5F2-3F733F91DB81}</Data>
<Data>C:\Program Files\Cisco Systems\Cisco Jabber\JabberMeeting\DesktopShare\atgpcdec.dll</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>
</Data>
</EventData>
</Event>Hi,
Jabber is attempting to repair itself from a conflict with the WebEx productivity tools. However, it is looking for the original install file (.msi), cannot find it and therefore the repair fails. To work around this problem you need to:
1 - Download the same version of CiscoJabberSetup.msi that is installed. You can check the version by finding CiscoJabber.exe in your Program Files directory, right click, Properties and on the Details tab there is a product version.
2 - Copy this file to the location fro which you previously installed Jabber. For example, if you downloaded the .msi to your desktop previously, do the same here again. If you got this update as part of an auto update, then copy the file to "%temp%".
3 - Launch Jabber - it should successfully repair itself and launch.
Thanks,
Rob. -
Cisco Jabber for Windows - Anti-Virus Software
Hello,
Cisco Jabber for Windows could not resolve outlook contacts, when a client has installed McAffee Anti-Virus Software.
Is there any documentation available, how to setup a Anti-Virus Software, to get Cisco Jabber for Windows running?
Cisco Jabber for Windows Version 9.2.4 Build 4528
Outlook 2013
Thanks
Alexthis is all what we mention about antivirus; http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/Windows/9_2/JABW_BK_J6915A59_00_jabber-windows-server-setup/JABW_BK_J6915A59_00_jabber-windows-server-setup_chapter_00.html
Some antivirus or firewall applications, such as Symantec EndPoint Protection, block inbound CDP packets, which disables desk phone video capabilities. You should configure your antivirus or firewall application to allow inbound CDP packets. See the following Symantec technical document for additional details about this issue: Cisco IP Phone version 7970 and Cisco Unified Video Advantage is Blocked by Network Threat Protection.
with that being said; we probably would like to get the jabber process excluded from the antivirus list so that it allows for inbound MAPI communication as that is what is used for quering for the outlook contact.
The only process that ever runs from Jabber for windows is "CiscoJabber.exe" which is located in the following path:
C:\Program Files (x86)\Cisco Systems\Cisco Jabber
i hope this helps. -
Jabber for Windows openLDAP and Deskphone Control
Hello all
I have a new install of 9.1 CUCM, with CUCM IM and Presence. I'm trying to get Jabber 4 windows functioning with an openLDAP directory, and also get Deskphone control working. I suspect i missed something with the configuration as this 9.1 interface is a little different than i'm used to.
First of all, does the concept of a Jabber-Config.xml still apply to a 9.1 install or does the "Service Profile Configuration" in the CUCM interface write the Jabber-config.xml file for you? If my customer uses openLDAP for their LDAP how should I configure the "Service Profile" or do I still use a jabber-config.xml file?
I have successfully tied openLDAP into CUCM with Authetication and brought the users into CUCM. I tested Authentication by logging into the End user page for both CUCM and the CUP server so I know authenticaiton is working. I can login to Jabber but when i click on Help "connection Status" it shows me only connected to "PRESENCE" and "OUTLOOK ADDRESS BOOK" my "Directory", and DESKPHONE" will not connect.
Can I actually get a copy of "my jabber-config.xml" file from the CUCM server to see what it looks like?
Thanks allOk I have half of the problem resolved. I got Deskphone controll working with CTI.
Still working on the LDAP issue with openLDAP
My config file looks like so
<?xml version="1.0" encoding="utf-8"?>
EDI
1
ldap.acme.ca
389
backup.acme.ca
389
0
uid=voipldap,ou=Users,dc=acme,dc=ca
password
givenname
(&(objectClass=inetOrgPerson)
telephonenumber
uid
ou=users,dc=acme,dc=ca
I got this from page 117 of this guide
http://www.cisco.com/en/US/docs/voice_ip_comm/jabber/Windows/9_1/JABW_BK_CA48EE46_00_cisco-jabber-for-windows-administration.pdf
The error I'm getting "invalid credential" but i know they are good because i'm using the same account and path for the CUCM LDAP sync.
Any help would be appreciated. -
Jabber for Windows and Ldap Contacts without CUPC license
Dear Sr:
It is possible to add a user on ldap as a jabber contact WITHOUT assigning a CUPC license to the user?
The idea is that some users on the ldap don't have jabber but we should be able to add them as a contact AND we dont want to use jabber licenses for those users or have Presence server to load balance those users.
We can add Microsoft contact as jabber contact with no issues...
ThanksLDAP Authentication of End Users in CUCM is strongly recommended for CUPC/Jabber. When you login to CUPC/Jabber it authenticates against CUCM. If LDAP doesn't have the same password (i.e. CUCM isn't synced from LDAP) the client won't be able to do LDAP queries if using BDI. This is because it re-uses the same credentials when it attempts to bind to LDAP. If Jabber is configured for EDI, which is only even possible on Jabber for Windows running on domain-joined workstations, then this is not as critical since it would use the Windows ADSI API in the context of the logged-in user. Using EDI exclusively would rule out Jabber for Mac, iOS, Android, and Windows on a non-domain joined workstation though.
As for usernames: You can continue to use employeeNumber if you wish. You'll need to ensure that the jabber-config.xml file maps the username to this value for everything to work. Note that this will be their XMPP URI: [email protected] so be sure that you're comfortable with employee numbers being public.
Please remember to rate helpful responses and identify helpful or correct answers. -
Jabber for Windows LDAP Profiles
I have been unable to find a lot of information on LDAP profiles, but I came across a blog that said that LDAP profiles are only used for Android, iphone and ipad. It stated that the only way to control the search base on Jabber for Windows is by using the jabber-config.xml file. So far this appears to be true based on my limited testing.
I have been able to integrate with OpenLDAP using the jabber-config.xml file to set the server and search base. The only problem i can see with this particular design is I would have to give all users the same LDAP profile and search settings. In our environment this will not satisify our requirements.
Does anyone know of a way where i can integrate with OpenLDAP, use the Jabber for windows client and control the LDAP search setttings on a per user basis?
ThanksYes but you won't like it.
Group Configuration File NamesYou specify the name of the group configuration files in the Cisco Support Field on the CSF device configuration in Cisco Unified Communications Manager.If you remove the name of the group configuration file in the CSF device configuration on Cisco Unified Communications Manager, Cisco Jabber for Windows detects the change, prompts the users to sign out, and loads the global configuration file. You can remove the name of the group configuration file in the CSF device configuration by deleting the entire configurationFile=group_configuration_file_name.xml string or by deleting the group configuration filename from the string.If users have desk phone devices only, use the following command line argument to specify unique names configuration files for different groups: TFTP_FILE_NAMESee the Install Cisco Jabber for Windows chapter for more information about the command line arguments.
Please remember to rate helpful responses and identify helpful or correct answers. -
Call/video not working between Cisco jabber for Windows and VCS control C40s
Hello,
I've been struggling with no luck how to make a call using Cisco Jabber for Windows 9.6.0 registered to CM 8.6.2 with intercluster ICT to another CM 8.6.2 where we have a VCS Control 7.0.2 via GK H225, and all C40s are registered as H.323.
The VCS has interworking between H323 and SIP, however not sure if there is any problem with that. Assuming it is ok, not sure either if I'm facing any interoperability issue because in my remote site I have C40 (H323 registered at VCS and SIP listening mode) and cisco jabber for windows which is SIP based.
If is not possible, would I be able to change my C40 from H323 to SIP at VCS, or have both H323/SIP registered at VCS? If so, will I need to change as well instead of GK I'll have to establish a SIP Trunk between the CM and VCS?
Another thing I do not believe either I would be able to have one VCS connected with two clusters, right?
I'm just trying to find a solution in case my current topology is not compatible, but feel free if you have any better idea to make it work.
Anyway here is what is happening:
When I make a call from my cisco jabber windows to C40 using alias number. The call is being redirected just fine to the C40 and it rings, however when someoene or the auto answer picks it up, the call dropped right away.
However, if I enabled the MTP in my CSF device, the call gets longer before dropping. I was even able to see my jabber " start video" turns green, before was grayed out all the time and the call dropped faster. I hear a fast busy tone.
I'm able to provide SDI traces, logs, diagnostic sip/h323 calls from VCS in order to know for sure if this is an incompatible issue or something I can workaround.
Let me know if someone of you are interested in read these logs or could point me on the right direction.
Thanks!Ok,
I have looked at both logs. I have to mentinon though that you didnt
provide the log that shows the h323 setup between cucm and the VCS. This
is most likely because the call originated from a different cucm than
the ones you provided the logs from.
The call would have orginated from the first cucm in the cucm group of
this trunk: Name=RL_TRUNK_VIDEO
The cucm ip will be : 10.252.53.10.
This is the VCS log that confirms where the h323 request originated
from:
pr 10 22:50:29 TWELDVCS01 tvcs: UTCTime="2014-04-11 01:50:29,187"
Module="network.h323" Level="DEBUG": Src-ip="10.252.53.10" Src-
port="54000"
Received RAS PDU:
Having said that here is my analysis of the logs that you sent..
Jabber sent an INVITE to CUCM and advertised all the codecs (audio and
video it can support)..
Observer that Jabber says it doesnt support G729 anexB
21:55:16.576 |//SIP/SIPTcp/wait_SdlReadRsp: Incoming SIP TCP message
from 10.223.20.73 on port 54677 index 90661 with 2220 bytes:
[862370,NET]
INVITE sip:[email protected];user=phone SIP/2.0
Via: SIP/2.0/TCP 10.223.20.73:54677;branch=z9hG4bK000029d3
From: "4122107" <sip:[email protected]>;tag=00059a3c78000011000070b0
-00000e65
To: <sip:[email protected]>
Call-ID: [email protected]
Max-Forwards: 70
Date: Fri, 11 Apr 2014 01:55:16 GMT
CSeq: 101 INVITE
User-Agent: Cisco-CSF/9.4.1
m=audio 19252 RTP/AVP 0 8 18 105 104 101
c=IN IP4 10.223.20.73
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:105 G7221/16000
a=fmtp:105 bitrate=24000
a=rtpmap:104 G7221/16000
a=fmtp:104 bitrate=32000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
a=sendrecv
m=video 28878 RTP/AVP 97
c=IN IP4 10.223.20.73
++++Now lets observer the capabilites exchange during h245 negotiation
between cucm and VCS++++
Here CUCM advertises its caps to VCS (afterreceiving caps from VCS)
Note that G729A, G729AB, G729 is all advertised..
Apr 10 22:50:31 TWELDVCS01 tvcs: UTCTime="2014-04-11 01:50:31,017"
Module="network.h323" Level="DEBUG": Src-ip="10.252.53.10" Src-
port="45660"
Received H.245 PDU:
value MultimediaSystemControlMessage
::= request : terminalCapabilitySet
capabilityTableEntryNumber 2,
capability receiveAudioCapability :
g729wAnnexB : 6
capabilityTableEntryNumber 3,
capability receiveAudioCapability : g729AnnexAwAnnexB : 6
capabilityTableEntryNumber 4,
capability
receiveAudioCapability : g729 : 6
capabilityTableEntryNumber 5,
capability receiveAudioCapability :
g729AnnexA : 6
++++++
After doing MSD (master slave determination, we move to the OLC phas e..
Here we see that the far end..c40 wants to use G729AB for media++++
Apr 10 22:50:31 TWELDVCS01 tvcs: UTCTime="2014-04-11 01:50:31,783"
Module="network.h323" Level="DEBUG": Src-ip="10.224.114.11" Src-
port="11163"
Received H.245 PDU:
value MultimediaSystemControlMessage
::= request : openLogicalChannel :
forwardLogicalChannelNumber 1,
forwardLogicalChannelParameters
dataType audioData :
g729AnnexAwAnnexB : 20,
multiplexParameters
h2250LogicalChannelParameters :
+++Next VCS sends G729AB as the codec to use to CUCM+++
Apr 10 22:50:31 TWELDVCS01 tvcs: UTCTime="2014-04-11 01:50:31,784"
Module="network.h323" Level="DEBUG": Dst-ip="10.252.53.10" Dst-
port="45660"
Sending H.245 PDU:
value MultimediaSystemControlMessage
::= request : openLogicalChannel :
forwardLogicalChannelNumber 1,
forwardLogicalChannelParameters
dataType audioData :
g729AnnexAwAnnexB : 20,
multiplexParameters
h2250LogicalChannelParameters :
++++The next thing we get is an OLC reject from CUCM and this is where
th call drops++
Apr 10 22:50:31 TWELDVCS01 tvcs: UTCTime="2014-04-11 01:50:31,790"
Module="network.h323" Level="DEBUG": Src-ip="10.252.53.10" Src-
port="45660"
Received H.245 PDU:
value MultimediaSystemControlMessage
::= response : openLogicalChannelReject :
forwardLogicalChannelNumber 1,
cause dataTypeNotSupported : NULL
Apr 10 22:50:31 TWELDVCS01 tvcs: UTCTime="2014-04-11 01:50:31,790"
Module="network.h323" Level="INFO": Dst-ip="10.224.114.11" Dst-
port="11163"
Detail="Sending H.245 OpenLogicalChannelRejResponse
+++We then receive a call release from cucm with cause code of 47:
resource unavailable++++
Apr 10 22:50:32 TWELDVCS01 tvcs: UTCTime="2014-04-11 01:50:32,365"
Module="network.h323" Level="DEBUG": Src-ip="10.252.53.10" Src-
port="50913"
Received H.225 PDU:
Q931
Message Type: Release
Complete
Call reference flag: Message sent from originating side
Call reference value: 0x7b
Info Element : Cause
Location: Usr
Cause Value: Resource unavailable
Info Element : User User
Length = 22
Suggestions:
Change the region setting between the ICT trunk to VCS and Jabber to use
G711 and test again. -
Jabber for Windows contact card mapping to Work field
Hi All
In Jabber for Windows 9.7, the fields that sync from AD display in the contact card as Work: multiple times, I am trying to undewrstand how it determines to call the field Work as we get multiple entries as follows
Chat (IM Address): username@domain (this is because user id + domain is different to the email)
Email: email address
Work: email address (which I believe is Directory URI)
Work: telephoneNumber
Work: IpPhone
This isnt very user friendly is there any way this can be changed, I know the Jabber-config.xml file does not have this work field as a mapping.
Kind Regards
NickI believe that mapping is businessphone
-
Jabber for Windows - Method of Operation
All,
With Jabber for Windows Phone When We use for calls, we have enabled phone icon (image Calls_Enable.png) but File-> Options without video option (file File_Options_3.png).
When we use Computer for calls, we have File-> Options Video option enabled (File_Options_2.png file) but calls for disabled icon (file Calls_Disable.png).
See all attached files That I Mentioned.
My question is about the method of operation. If by design Jabber will only allow video When in softphone mode, how do I perform a video call then? Could anyone help me understand how the Jabber for Windows operate? Is there a user guide that helps?
Thanks,
Luciane de MedeirosCisco Jabber for Windows 9.0.2 Release Notes
As of this release, Cisco Jabber for Windows supports video desktop sharing in software phone mode only. Video desktop sharing is not available in desk phone mode.
http://www.cisco.com/en/US/partner/docs/voice_ip_comm/jabber/Windows/9_0_1/b_jabber_win_rn_chapter_01.html
HTH
java
if this helps, please rate
www.cisco.com/go/pdihelpdesk -
Jabber For Windows - Calender Integration Option on deployment
We're about to roll out Jabber for Windows to several hundred clients, and have an issue with the Outlook Integration option setting. Our users are migrating from Lotus Notes to Microsoft Outlook and once migrated to Outlook, will get Jabber for Windows. The problem we have is when installing Jabber for Windows, in many cases it takes IBM Lotus Notes as the default calendar integration, instead of Microsoft Outlook. (Notes is left on users pc as they still need to use Notes to access some backend databases)
We will have to issue intructions to users to go in to File>Otions>Integration and make sure Microsoft Outlook is selected, but past experience tells us they won't actually read them!
Does anyone know any way of setting on option on deployment to ensure Microsoft Outlook is selected ?
Thanks
KelvinHi David,
there is an known issue where default MAPI file can't be opened on some PCs. To confirm this - we would need PRT from computer where issue can be reproduced.
If you still have same problem then create a problem report (Start menu > Cisco Jabber > Cisco Jabber Problem Report) and attach with this thread. If you are not comfortable to attach report here, then raise a TAC case for further assistance.
Regards,
Nebojsa -
Jabber for Windows - Disable "Sign me in when Cisco Jabber starts"?
I am looking for a way to disable the auto sign-in checkbox for Jabber for Windows. this is an issue in LDAP authenticated roll-outs when password policies are in effect (change passwords every 90 days). When auto sign in is enabled for jabber after an LDAP password change, Jabber will lock out the user account the first time it is launched.
Hi,
If I understood you correctly, you are looking for a way to remove ability for users so they can't set autologin?
I think there is no option that will give you that ability at this moment.
You can file enhancment request if you think that option is neccery.
Regards,
Srdjan -
Jabber For Windows - Available Status on Hibernation
We're running Jabber for Windows 9.1.1 ansd see an issue which I think is casued by hiberantion.
A laptop user will be at their pc and and Available, then on leaving their desk, they would typically just close their pc lid, hibernating the pc, and leave the building.
Their status stays as Available, when of course thay are not. I understand that CUP has not received a specific state change event to update their status, but does any one know if their is a timeout/keepalive that would eventually indicate the user is offline?
I've not had chance test this in detail yet, I've just noticed it a few times when users near me are no longer at their desk, but still show as available.
Has anyone out there come across this? Or do I need to be telling our users they should sign out of Jabber before hibernating their pc's?
Regards
KelvinHi All,
We have also been suffering from this issue ( I supect) - Running 9.1.2 client but it is also in 9.1.1. Same CUPS 8.6 version etc.
Closing my PC lid - PC Asleep
I can been seen as Away from another PC.
Opening my PC lid - I am still seen Away - both on my own jabber and a watcher client. I haven’t logged out and my status does not change even when I am back on the keyboard etc.
I can change it manually and then its appears correct both on my PC and the other PC.
Or
If I log out of jabber and back in – the correct status is shown both locally and remotely.
This appears confusing to the end user who thinks presence isn't working correctly. we have a number of jabebr users that move between locations for meetings and hence often just close thier PC lid and move locations. FYI - this also happens within the same site.
can you advise if there is a TAC case and if so if we can get an update ?
thanks
Russ
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