Jabber for Windows - Flip between WebEx and CUPS logins

I am running Jabber for Windows 9.0.5
I want to flip between my CUPS install in my lab and a WebEx Connect instance we are testing. I can get it logged into my CUPS instance but when I go to File -- Connection Settings and choose WebEx, it will not login. I tried specifying the server but I don't know what the URL would be. The one in the default is
https://loginp.webexconnect.com/cas/auth.do
But that seems to not work.
How do I get Jabber for windows to login to my Connect account? Maybe it's not supposed to but I thought this was the on-demand version of Jabber that is documented here
http://www.cisco.com/en/US/prod/collateral/voicesw/ps6789/ps6836/ps12511/data_sheet_c78-704195.html&ei=6J-AUK8yjJOzBtLFgbAK&usg=AFQjCNFQ_n2Ih1yyFi_LQry4M_5E0ba-uA&sig2=v0-ta4tEtjZMzU6hC3Vf0A

Hello, Josh!
You can switch the config of J4W by altering the Connection Settings under the File menu before you log in. On my Jabber client, I selected the Cisco WebEx server type and left the login server address by checking the default server option. Make sure you log into WebEx Messenger (formerly WebEx Connect) using your complete email name (in my case, [email protected]) and your WebEx Messenger IM password (not necessarily same as WebEx Meeting Center credentials). I don't know the startup process for J4W, so I don't know how this works with the default server option. I'll follow up, though, as I know I saw a post that addresses this.

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Hi guys,
I've set up Cisco Jabber for Windows to use Extend and Connect to control a remote PBX endpoint. I've configured the required CTI-RD device, remote destinations, associated the users to the line and added the devices to end-user controlled device. The extend and connect part is working flawlessly without any issues. I'm able to receive inbound calls on the remote PBX endpoint and control the call (hold, resume, transfer etc.) using the Jabber call window that pops up.
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Hi guys,
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java
if this helps, please rate
www.cisco.com/go/pdihelpdesk

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see attached screenshot.
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Regards,
Erik
Sent from Cisco Technical Support iPad App

Call/video not working between Cisco jabber for Windows and VCS control C40s

Hello,
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Let me know if someone of you are interested in read these logs or could point me on the right direction.
Thanks!

Ok,
I have looked at both logs. I have to mentinon though that you didnt
provide the log that shows the h323 setup between cucm and the VCS. This
is most likely because the call originated from a different cucm than
the ones you provided the logs from.
The call would have orginated from the first cucm in the cucm group of
this trunk: Name=RL_TRUNK_VIDEO
The cucm ip will be : 10.252.53.10.
This is the VCS log that confirms where the h323 request originated
from:
pr 10 22:50:29 TWELDVCS01 tvcs: UTCTime="2014-04-11 01:50:29,187"
Module="network.h323" Level="DEBUG": Src-ip="10.252.53.10" Src-
port="54000"
Received RAS PDU:
Having said that here is my analysis of the logs that you sent..
Jabber sent an INVITE to CUCM and advertised all the codecs (audio and
video it can support)..
Observer that Jabber says it doesnt support G729 anexB
21:55:16.576 |//SIP/SIPTcp/wait_SdlReadRsp: Incoming SIP TCP message
from 10.223.20.73 on port 54677 index 90661 with 2220 bytes:
[862370,NET]
INVITE sip:[email protected];user=phone SIP/2.0
Via: SIP/2.0/TCP 10.223.20.73:54677;branch=z9hG4bK000029d3
From: "4122107" <sip:[email protected]>;tag=00059a3c78000011000070b0
-00000e65
To: <sip:[email protected]>
Call-ID: [email protected]
Max-Forwards: 70
Date: Fri, 11 Apr 2014 01:55:16 GMT
CSeq: 101 INVITE
User-Agent: Cisco-CSF/9.4.1
m=audio 19252 RTP/AVP 0 8 18 105 104 101
c=IN IP4 10.223.20.73
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:105 G7221/16000
a=fmtp:105 bitrate=24000
a=rtpmap:104 G7221/16000
a=fmtp:104 bitrate=32000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
a=sendrecv
m=video 28878 RTP/AVP 97
c=IN IP4 10.223.20.73
++++Now lets observer the capabilites exchange during h245 negotiation
between cucm and VCS++++
Here CUCM advertises its caps to VCS (afterreceiving caps from VCS)
Note that G729A, G729AB, G729 is all advertised..
Apr 10 22:50:31 TWELDVCS01 tvcs: UTCTime="2014-04-11 01:50:31,017"
Module="network.h323" Level="DEBUG": Src-ip="10.252.53.10" Src-
port="45660"
Received H.245 PDU:
value MultimediaSystemControlMessage
::= request : terminalCapabilitySet
capabilityTableEntryNumber 2,
       capability receiveAudioCapability :
g729wAnnexB : 6
       capabilityTableEntryNumber 3,
   capability receiveAudioCapability : g729AnnexAwAnnexB : 6
       capabilityTableEntryNumber 4,
       capability
receiveAudioCapability : g729 : 6
capabilityTableEntryNumber 5,
       capability receiveAudioCapability :
g729AnnexA : 6
++++++
After doing MSD (master slave determination, we move to the OLC phas e..
Here we see that the far end..c40 wants to use G729AB for media++++
Apr 10 22:50:31 TWELDVCS01 tvcs: UTCTime="2014-04-11 01:50:31,783"
Module="network.h323" Level="DEBUG": Src-ip="10.224.114.11" Src-
port="11163"
Received H.245 PDU:
value MultimediaSystemControlMessage
::= request : openLogicalChannel :
   forwardLogicalChannelNumber 1,
forwardLogicalChannelParameters
     dataType audioData :
g729AnnexAwAnnexB : 20,
     multiplexParameters
h2250LogicalChannelParameters :
+++Next VCS sends G729AB as the codec to use to CUCM+++
Apr 10 22:50:31 TWELDVCS01 tvcs: UTCTime="2014-04-11 01:50:31,784"
Module="network.h323" Level="DEBUG": Dst-ip="10.252.53.10" Dst-
port="45660"
Sending H.245 PDU:
value MultimediaSystemControlMessage
::= request : openLogicalChannel :
   forwardLogicalChannelNumber 1,
forwardLogicalChannelParameters
     dataType audioData :
g729AnnexAwAnnexB : 20,
     multiplexParameters
h2250LogicalChannelParameters :
++++The next thing we get is an OLC reject from CUCM and this is where
th call drops++
Apr 10 22:50:31 TWELDVCS01 tvcs: UTCTime="2014-04-11 01:50:31,790"
Module="network.h323" Level="DEBUG": Src-ip="10.252.53.10" Src-
port="45660"
Received H.245 PDU:
value MultimediaSystemControlMessage
::= response : openLogicalChannelReject :
forwardLogicalChannelNumber 1,
   cause dataTypeNotSupported : NULL
Apr 10 22:50:31 TWELDVCS01 tvcs: UTCTime="2014-04-11 01:50:31,790"
Module="network.h323" Level="INFO": Dst-ip="10.224.114.11" Dst-
port="11163"
Detail="Sending H.245 OpenLogicalChannelRejResponse
+++We then receive a call release from cucm with cause code of 47:
resource unavailable++++
Apr 10 22:50:32 TWELDVCS01 tvcs: UTCTime="2014-04-11 01:50:32,365"
Module="network.h323" Level="DEBUG": Src-ip="10.252.53.10" Src-
port="50913"
Received H.225 PDU:
Q931
   Message Type: Release
Complete
   Call reference flag: Message sent from originating side
Call reference value: 0x7b
   Info Element : Cause
     Location: Usr
   Cause Value: Resource unavailable
   Info Element : User User
   Length = 22
Suggestions:
Change the region setting between the ICT trunk to VCS and Jabber to use
G711 and test again.

Failed to sign on the WEBEX server on jabber for windows 9.2.6

hi,
just wanna intergrate Jabber for windows with Webex meeting feature, but failed
i hvae intergrate CUCM 8.6.2 CUPS 8.6.4 & CUC 8.6.2 now ,
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but the client seems failed to got the certificate form the webex server.
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anyone can help me ?
really thanks!!!!
消息编辑者为：Qiyu Bao

need help
Qiyu Bao 编写:need help！！！！need help！！！！

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Ok I have half of the problem resolved. I got Deskphone controll working with CTI.
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<?xml version="1.0" encoding="utf-8"?>
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http://www.cisco.com/en/US/docs/voice_ip_comm/jabber/Windows/9_1/JABW_BK_CA48EE46_00_cisco-jabber-for-windows-administration.pdf
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Jabber for windows - periodically tries to re-install and fails. After install Jabber works for awhile but then when trying to open another program(Outlook, IE Explorer) it tries to re-install. If I go to the directory where the install files are and do repair it works. This seems like a conflict with another application.
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Windows 7 32 bit
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Hi,
Do you have WebEx Productivity plugin installed on the machine? I can reproduce this problem after exiting Jabber, creating a One-click meeting from Outlook and restarting Jabber. Please provide further information to help me open a defect.
- What was the version of Jabber on this machine prior to 9.1.0?
- What is the version of the WebEx productivity tool plugin (if it is installed)?
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Thanks,
Maqsood

Jabber for Windows - Flip between WebEx and CUPS logins

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