Jabber for Windows Group Configurations IM/Presence only

Hi All,
Jabber for Windows can be customized for groups using the Cisco Support Field at CSF device.
http://www.cisco.com/en/US/docs/voice_ip_comm/jabber/Windows/9_0_1/b_jabber_win_icg_chapter_0110.html#JABW_TK_C6D444A8_00
How can I configured this for users without a CSF device (IM/Presence only users)?
Regards
Helmut

Well, you may have 1 global jabber-config.xml for all your deskphone mode only Jabber and customized ones for CSFs, all pushed via CUCM. That's we do usually.
The restriction is to not be able to customize deskphone only config after installation for a specific group.
Regards
Christophe
Sent from Cisco Technical Support iPhone App

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Cisco Jabber for Windows Client SDK

Is there an SDK for Cisco Jabber for Windows client? I could only find the Web SDK. Are there no other SDKs that would let me control features of the Jabber Windows Client?

And in order to avoid TAPI limitation, they say they have started using Jabber which controls all phone functionalities through an Application User connected to the Call Manager.
Assuming they are referring to the normal Jabber for Windows/Mac/iOS/Android applications then this is wrong. Jabber - the client, not the IM&P servers which are part of the CUCM cluster (if you're familiar with Lync consider CUCM+IM&P servers a Front End Pool) - do not use an Application User at all. When a user starts Jabber, assuming SAML SSO is off, they supply an email address. This is used to find the servers via DNS SRV records, or the Mobile and Remote Access Expressway (roughly analogous to a Lync Edge pool) to tunnel through the firewall. After the email address they are prompted for their End User username and password. This is then used to access several APIs on the server, namely the User Data Service to discover what the user has. This would include what the user has configured/available to them. After this is done the Jabber client does one of three things with respect to phone functionality:
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If the user has a software phone phone provisioned, it registers as that using SIP. In this way Jabber is the actual phone. This is called a CSF device for Jabber Windows/OS X.
If the user has a desk phone assigned to their End User account AND administrative policy is to default to desk phone control, it registers to CTI Manager on the CUCM server to control the user's physical phone.
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Now, if you wanted to have a server control the user's phone - either a physical one or Jabber - you would use the TSP as an interface to CTI Manager on the CUCM server and receive real-time events (e.g. the user went off-hook, the phone is ringing with this caller ID, etc.) and issue commands to that phone (e.g. make a call to X). This is done using an Application User account because the server would need to do this for multiple users simultaneously. If you also use the Super Provider concept, the CUCM administrator doesn't have to take the extra step of associating every phone to your Application User manually. Instead, you can simply issue CTI subscriptions to see any/all device activity you want.
This is all assuming you wanted to do the integration server-side to avoid having to update the Cisco TSP application on every user PC (which also limits your WPF application to machines capable of running the TSP) every time the CUCM administrator patches the servers. If you don't care about that, then you can do this all client-side on the user's PC, and have them supply their End User credentials.
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Jabber for Windows On Premise Webex Integration

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That's correct, sorry.
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Configuration of IM Address Field in Jabber for Windows 10.5

Hey Guys,
Quick Overview of my setup:
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CUCM 10.5
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Microsoft Active Directory on Windows Server 2012R2
LDAP Integration via EDI with Directory URI Attribute set to "mail"
Voice Services Domain is different from the Active Directory Domain
I'm having problems getting the Jabber for Windows client to display the correct IM Address when looking up a user. The Cisco documentation for configuring this is a little mystifying, but I finally tracked down the the jabber-config.xml line "<UserAccountName>mail</UserAccountName>" under <Directory> but setting this causes some strange behaviour where the IM address becomes [email protected]@voiceservicesdomain.com.
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The only way I have managed to get the correct IM Address to display is to set another Active Directory Attribute field to "firstname.lastname", for example you set the "ipPhone" attribute in Active Directory.
According to the Documentation this should work, but does anyone know why the client insists on using either [email protected] or when set to email it insists on suffixing "@voiceservicesdomain" to the IM Address?
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Cheers,
James

Hi James,
we have exact the same problem. Did you find a solution for the problem?
Regards
Frank

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Policies>
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</Policies>
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Hi Pavel,
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How to create contact groups in Jabber for Windows

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Hey Darren,
With CUPS 8.6(1), you can import users contact lists and as well create groups via the bulk administration page of CUPS.
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http://www.cisco.com/en/US/docs/voice_ip_comm/cups/8_6/english/install_upgrade/deployment/guide/dgcupc.html#wp1292041
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Regards,
Jas

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Hello gang,
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I've also experienced this. If you are logged in as a local user on the computer you can switch to any other Jabber user, but if you are logged into your computer with a domain/AD account you cannot login as a different user, only the domain user that is signed into the computer can login to Jabber. Does anybody know of a workaround or fix? Is this a setting that can be changed?

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I had configured Jabber for windows in windows 7, the problem is after logging into jabber client iam not able to get the "phone accounts" under options.
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HI,
As Aron states - you can configure your client to use same login and password ID as other UC services. This will then mask the fields you see in your jabber client. This is great when you don't want your users to have to populate the fields. The less they have to do the better.
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steps taken to configure(and results acheived)
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It's not looking for your PIN - that is only used over DTMF-based interactions - it's looking for your CUC password. If the mailbox is synced from LDAP and you have LDAP Auth enabled on CUC, then this would be your AD password. If it's synced over AXL, not synced at all, or LDAP synced but without Auth, then there will be an alphanumeric password field on the mailbox under Edit > Change Passwords.
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Cisco Jabber for Windows Voicemail issue

At this I'm in processing of implementation Cisco Jabber UC solution for big Company.
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Ok I have half of the problem resolved. I got Deskphone controll working with CTI.
Still working on the LDAP issue with openLDAP
My config file looks like so
<?xml version="1.0" encoding="utf-8"?>
   EDI
   1
   ldap.acme.ca
   389
   backup.acme.ca
   389
   0
   uid=voipldap,ou=Users,dc=acme,dc=ca
   password
   givenname
   (&(objectClass=inetOrgPerson)
   telephonenumber
   uid
   ou=users,dc=acme,dc=ca
I got this from page 117 of this guide
http://www.cisco.com/en/US/docs/voice_ip_comm/jabber/Windows/9_1/JABW_BK_CA48EE46_00_cisco-jabber-for-windows-administration.pdf
The error I'm getting "invalid credential" but i know they are good because i'm using the same account and path for the CUCM LDAP sync.
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Jabber for Windows and Ldap Contacts without CUPC license

Dear Sr:
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LDAP Authentication of End Users in CUCM is strongly recommended for CUPC/Jabber. When you login to CUPC/Jabber it authenticates against CUCM. If LDAP doesn't have the same password (i.e. CUCM isn't synced from LDAP) the client won't be able to do LDAP queries if using BDI. This is because it re-uses the same credentials when it attempts to bind to LDAP. If Jabber is configured for EDI, which is only even possible on Jabber for Windows running on domain-joined workstations, then this is not as critical since it would use the Windows ADSI API in the context of the logged-in user. Using EDI exclusively would rule out Jabber for Mac, iOS, Android, and Windows on a non-domain joined workstation though.
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Please remember to rate helpful responses and identify helpful or correct answers.

Jabber for Windows LDAP Profiles

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Yes but you won't like it.
Group Configuration File NamesYou specify the name of the group configuration files in the Cisco Support Field on the CSF device configuration in Cisco Unified Communications Manager.If you remove the name of the group configuration file in the CSF device configuration on Cisco Unified Communications Manager, Cisco Jabber for Windows detects the change, prompts the users to sign out, and loads the global configuration file. You can remove the name of the group configuration file in the CSF device configuration by deleting the entire configurationFile=group_configuration_file_name.xml string or by deleting the group configuration filename from the string.If users have desk phone devices only, use the following command line argument to specify unique names configuration files for different groups: TFTP_FILE_NAMESee the Install Cisco Jabber for Windows chapter for more information about the command line arguments.
Please remember to rate helpful responses and identify helpful or correct answers.

Jabber for Windows Can't Login

Hi,
I have Jabber for Windows 9.6.1 and IM and Presence Server 9.1.1. The problem is it says it cannot communicate with the server upon logging in. But if I typed a wrong username / password it says "Your username and password is not correct." Has anyone experienced this? I cannot open a TAC case because this is a demo only. Hope someone can help.
Thank you.

I have a similar problem. I have two production clusters that I support.
The first in running CUCM 8.6(2), without IM & Presence, and the second is running CUCM 9.1(2) with Presence 9.1(1).
The two clusters are georgrapphically dispersed, but are in the same domain. I've built a lab environment simulalating the first cluster, which is soon to be upgraded. As part of the upgrade, IM & Presence server will be added. EVentally, the two clusters will be able to Jabber each other. At present, we use WebEx Connect.
The lab environment has a CM, Unity, and a IM &P server. The License manager has been set up and a copy of my production licenses have been converted to CUWL, and are installed in the test environment. The lab envrionment is installed w/o DNS, and all servers are a) referenced by IP address, and b) on the same subnet.
My CM links to LDAP are complete, and I can see all of my AD users in CM, Unity, and IM&P.
Additionally, I have configured a local user in CM. I have both a local user and an AD user configured to a phone in an unused range. These two users are active and enabled.
I've created CSRs for the IM&P server and CM, and have imported my private CA certs as well as certs for tomcat,cups-xmpp, and ipsec. As far as I can tell, the required services are up.
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Jabber for Windows On-Premises Deployment.

I´m deploying a solution of CUCM BE 8.6 with CUC 8.6 and CUPS 8.6. At this momento all is working on the CUCM and CUC. But i´m not sure if all is fine on the CUPS.
I have integrated all application whit an LDAP (Microsoft AD). Now I´m configuring Jabber for Windows and the users have IM and status monitoring (presence) working fine. But They need to have voice functionalities to make and recive calls.
I try to make call with jabber and using the pc to make call, but just can make calls; when some one try to call me, they receive a fast busy tone.
Then i tried to use jabber with an IP Communicator associated to the same user; and just in this scenario other users can call me.
The question is. On-premises deployments, jabber for windows requiere to have associated a desk phone or softphone to make and receive calls?, or i need to do some thing to give to jabber in self the ability de make and receive calls with out any other device associated?
Thanks.

Hi Chris, do you mean that in sofphone mode Jabber do no need the ip communicator to make an receive calls?
Becouse right now i have jabber and a CSF configured and associated to the user. But they can not receive calls, just can make calls.
Only when associate the ip communicator the user can receive calls.
Any idea of what could be happenning?
Thanks
Hello again,
I did some tests and a review of the configuration, but i can´t solve the issue.
the Users with jabber for windows can receive calls but they can not make if they do.
Only if they use an IP communicator associated to jabber client, they can make and receive calls
Must be jabber working by in self to make and receive calls, no matter if have or not associated a desk phone or softphone?
What do you think i need to verified?
I´m sending a file with screen shots to explain the issue.
thanks in advance

Jabber for Windows Group Configurations IM/Presence only

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