Jabber for Windows Voicemail Playback Issue

Hi,
I have Jabber for Windows installed and voicemail is working ok but when I playback a voicemail from the Jabber client the MWI light does not go out on the phone. If you do the opposite ie listen to a new voicemail through the phone the new message indicator goes out on jabber.
Also if you listen to the voicemail through Jabber client the voicemail plays through the PC speakers. Is there anyway in getting Jabber to direct the call to the phone so the user can pick the handset to listen like you can when listening to voicemail through the Unity Connection Web Inbox.
Thanks for you time
Regards
Neil

Hi Neil,
Playing the voicemails in Jabber should turn off the MWI light. You need to open a TAC case and sent on a problem report to debug this further.
For the second question, the only way I think you can do this is by setting Jabber to deskphone mode and then using the "Call Voicemail" button.
- Colin

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when i run show web-security i get this
admin: show web-security
Version: V3
Serial Number: 441991719279266168307794
SignatureAlgorithm: SHA1withRSA (1.2.840.113549.1.1.5)
Issuer Name: CN=mydomain-CA, DC=mydomain, DC=com
Validity From: Mon Oct 28 15:32:30 GMT 2013
           To:   Wed Oct 28 15:32:30 GMT 2015
Subject Name: CN=uk-cucm-pub.mydomain.com, OU=IT, O=mydomain, L=London, ST=London, C=GB
Key: RSA (1.2.840.113549.1.1.1)
    Key value: 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
Extensions: 7 present
     Extension: ExtKeyUsageSyntax (OID.2.5.29.37)
     Critical: false
     Usage oids: 1.3.6.1.5.5.7.3.1,
     Extension: KeyUsage (OID.2.5.29.15)
     Critical: false
     Usages: digitalSignature, keyEncipherment,
     Extension: SubjectKeyIdentifier (OID.2.5.29.14)
     Critical: false
     keyID: 8e9c68b7e4acc73c6734b1df3d9ca0a7ccb7183d
     Extension: AuthorityKeyIdentifier (OID.2.5.29.35)
     Critical: false
     keyID: 88c4622540d7efbbdac1af207249c77c287f9c6c
     Extension: CRLDistributionPoints (OID.2.5.29.31)
     Critical: false
     distributionPoint
        fullName: 1 names
          1) ldap:///CN=mydomain-CA,CN=UK-CA,CN=CDP,CN=Public%20Key%20Services,CN=Services,CN=Configuration,DC=mydomain,DC=com?certificateRevocationList?base?objectClass=cRLDistributionPoint (uri)
     Extension: AuthorityInfoAccessSyntax (OID.1.3.6.1.5.5.7.1.1)
     Critical: false
     accessMethod: 1.3.6.1.5.5.7.48.2
     accessLocation: ldap:///CN=mydomain-CA,CN=AIA,CN=Public%20Key%20Services,CN=Services,CN=Configuration,DC=mydomain,DC=com?cACertificate?base?objectClass=certificationAuthority (uri)
     Extension: (OID.1.3.6.1.4.1.311.20.2)
     Critical: false
     Value: 04141e12005700650062005300650072007600650072 ]
Signature:
lots of text
]-----BEGIN CERTIFICATE-----
certificate characters
-----END CERTIFICATE-----
no sign of subject alternate names in those details so am not sure how i would change this
on your cucm system are your host details listed as ip address or host name, mine are listed as ip address and perhaps the certificate mismatch is caused by these settings?
Host Name/IP Address Description
10.33.2.20 PUBLISHER
10.33.2.21 SUBSCRIBER 1
if the cucm servers were listed as uk-cucm-pub or uk-cucm-pub.mydomain.com and uk-cucm-sub.mydomain.com perhaps it would accept the certificates
web-security
Version: V3
Serial Number: 441991719279266168307794
SignatureAlgorithm: SHA1withRSA (1.2.840.113549.1.1.5)
Issuer Name: CN=Accel-CA, DC=accel, DC=com
Validity From: Mon Oct 28 15:32:30 GMT 2013
           To:   Wed Oct 28 15:32:30 GMT 2015
Subject Name: CN=uk-cucm-pub.accel.com, OU=IT, O=Accel, L=London, ST=London, C=GB
Key: RSA (1.2.840.113549.1.1.1)
    Key value: 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
Extensions: 7 present
     Extension: ExtKeyUsageSyntax (OID.2.5.29.37)
     Critical: false
     Usage oids: 1.3.6.1.5.5.7.3.1,
     Extension: KeyUsage (OID.2.5.29.15)
     Critical: false
     Usages: digitalSignature, keyEncipherment,
     Extension: SubjectKeyIdentifier (OID.2.5.29.14)
     Critical: false
     keyID: 8e9c68b7e4acc73c6734b1df3d9ca0a7ccb7183d
     Extension: AuthorityKeyIdentifier (OID.2.5.29.35)
     Critical: false
     keyID: 88c4622540d7efbbdac1af207249c77c287f9c6c
     Extension: CRLDistributionPoints (OID.2.5.29.31)
     Critical: false
     distributionPoint
        fullName: 1 names
          1) ldap:///CN=Accel-CA,CN=UK-CA,CN=CDP,CN=Public%20Key%20Services,CN=Services,CN=Configuration,DC=accel,DC=com?certificateRevocationList?base?objectClass=cRLDistributionPoint (uri)     [
     Extension: AuthorityInfoAccessSyntax (OID.1.3.6.1.5.5.7.1.1)
     Critical: false
     accessMethod: 1.3.6.1.5.5.7.48.2
     accessLocation: ldap:///CN=Accel-CA,CN=AIA,CN=Public%20Key%20Services,CN=Services,CN=Configuration,DC=accel,DC=com?cACertificate?base?objectClass=certificationAuthority (uri)
     Extension: (OID.1.3.6.1.4.1.311.20.2)
     Critical: false
     Value: 04141e12005700650062005300650072007600650072 ] Signature:
0000: 90 e8 32 00 2e f3 58 ec 18 20 6d 54 0a 49 9c ce [..2...X.. mT.I..]
0010: 94 90 02 6e 2f 15 1e f2 c3 6c 45 96 14 8e ff 25 [...n/....lE....%]
0020: 39 db 50 08 03 3b 48 a3 c7 69 7a 03 76 d1 e3 3d [9.P..;H..iz.v..=]
0030: 73 94 08 7c d3 13 f2 7c 58 ff ba 26 47 ed 6a 50 [s..|...|X..&G.jP]
0040: 9d 80 f8 64 cc dd 34 9f 95 32 3f 7f 32 04 f4 8b [...d..4..2?.2...]
0050: 86 e3 9d 23 03 06 06 ad f2 1b e0 0a a6 ed c0 3d [...#...........=]
0060: d4 dd 57 0f 61 d3 2b 14 d1 d0 3e c4 3a e3 df ac [..W.a.+...>.:...]
0070: c7 b8 dd 37 ba e2 e6 aa 35 a1 9b 7d 27 b8 d0 5a [...7....5..}'..Z]
0080: d9 cc d9 89 90 e0 72 de b1 32 4d d2 fc c8 2e c0 [......r..2M.....]
0090: a1 f9 57 8e b7 9d 1d 00 d8 a8 4d 26 ed c6 92 f6 [..W.......M&....]
00a0: 99 7a 1c ee 58 8d 76 20 7b af a1 54 0b 57 c3 d3 [.z..X.v {..T.W..]
00b0: 92 1f 64 d0 04 22 ae 17 c2 2a 1d d1 83 e0 c3 85 [..d.."...*......]
00c0: 67 4e 94 67 65 e8 e2 39 87 ef 78 f7 41 7e bd 34 [gN.ge..9..x.A~.4]
00d0: 79 8d be ae 45 5c 56 73 1d 6c 02 bf 3a 93 b4 a9 [y...E\Vs.l..:...]
00e0: f8 80 76 f1 ad 42 6e 42 cd 54 00 1e ca c5 b8 98 [..v..BnB.T......]
00f0: 05 a4 dd 3c 89 47 7b 4a 61 af 4b 32 2c 0c 96 a6 [...<.G{Ja.K2,...]]-----BEGIN CERTIFICATE-----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gaUGCCsGAQUFBzAChoGYbGRhcDovLy9DTj1BY2NlbC1DQSxDTj1BSUEsQ049UHVi
bGljJTIwS2V5JTIwU2VydmljZXMsQ049U2VydmljZXMsQ049Q29uZmlndXJhdGlv
bixEQz1hY2NlbCxEQz1jb20/Y0FDZXJ0aWZpY2F0ZT9iYXNlP29iamVjdENsYXNz
PWNlcnRpZmljYXRpb25BdXRob3JpdHkwIQYJKwYBBAGCNxQCBBQeEgBXAGUAYgBT
AGUAcgB2AGUAcjANBgkqhkiG9w0BAQUFAAOCAQEAkOgyAC7zWOwYIG1UCkmczpSQ
Am4vFR7yw2xFlhSO/yU521AIAztIo8dpegN20eM9c5QIfNMT8nxY/7omR+1qUJ2A
+GTM3TSflTI/fzIE9IuG450jAwYGrfIb4Aqm7cA91N1XD2HTKxTR0D7EOuPfrMe4
3Te64uaqNaGbfSe40FrZzNmJkOBy3rEyTdL8yC7AoflXjredHQDYqE0m7caS9pl6
HO5YjXYge6+hVAtXw9OSH2TQBCKuF8IqHdGD4MOFZ06UZ2Xo4jmH73j3QX69NHmN
vq5FXFZzHWwCvzqTtKn4gHbxrUJuQs1UAB7KxbiYBaTdPIlHe0phr0syLAyWpg==
-----END CERTIFICATE-----

Jabber for Windows openLDAP and Deskphone Control

Hello all
I have a new install of 9.1 CUCM, with CUCM IM and Presence. I'm trying to get Jabber 4 windows functioning with an openLDAP directory, and also get Deskphone control working. I suspect i missed something with the configuration as this 9.1 interface is a little different than i'm used to.
First of all, does the concept of a Jabber-Config.xml still apply to a 9.1 install or does the "Service Profile Configuration" in the CUCM interface write the Jabber-config.xml file for you? If my customer uses openLDAP for their LDAP how should I configure the "Service Profile" or do I still use a jabber-config.xml file?
I have successfully tied openLDAP into CUCM with Authetication and brought the users into CUCM. I tested Authentication by logging into the End user page for both CUCM and the CUP server so I know authenticaiton is working. I can login to Jabber but when i click on Help "connection Status" it shows me only connected to "PRESENCE" and "OUTLOOK ADDRESS BOOK" my "Directory", and DESKPHONE" will not connect.
Can I actually get a copy of "my jabber-config.xml" file from the CUCM server to see what it looks like?
Thanks all

Ok I have half of the problem resolved. I got Deskphone controll working with CTI.
Still working on the LDAP issue with openLDAP
My config file looks like so
<?xml version="1.0" encoding="utf-8"?>
   EDI
   1
   ldap.acme.ca
   389
   backup.acme.ca
   389
   0
   uid=voipldap,ou=Users,dc=acme,dc=ca
   password
   givenname
   (&(objectClass=inetOrgPerson)
   telephonenumber
   uid
   ou=users,dc=acme,dc=ca
I got this from page 117 of this guide
http://www.cisco.com/en/US/docs/voice_ip_comm/jabber/Windows/9_1/JABW_BK_CA48EE46_00_cisco-jabber-for-windows-administration.pdf
The error I'm getting "invalid credential" but i know they are good because i'm using the same account and path for the CUCM LDAP sync.
Any help would be appreciated.

Jabber for Windows - wildcard search against LDAP directory

Hi all,
I have set up an on premise environment with CUCM, CUPS and a 3rd party LDAP Directory. For CUPC everything is working fine. For Jabber for Windows it took me some time to find the correct jabber-config.xml settings to make it working.
At the moment I am able to search the LDAP Directory, but I have to write the complete Name, i.e. "Miller, John", in the search field. If I try it with "Miller" only, I get no results for my search.
I played arround with the <UseWildcards>0</UseWildcards> tag without any changes in the behaviour.
Is there anybody who can help?
Best regards
Manfred

Hi Manfred,
Jabber for Windows has been tested with following directory services:
Supported Directories
Microsoft Active Directory 2003
Microsoft Active Directory 2008
Cisco Unified Communications Manager User Data Service UDS is supported on Cisco Unified Communications Manager version 8.6.2 or later.
OpenLDAP
The behavior you are seeing could be related to interop issues. I suggest to open a TAC case for further assistance.
Thanks,
Maqsood

Jabber for Windows 9.2 Deskphone Control

Hi,
I have a deployment with:
CUCM 9.1(1a) (9.1.1.20000-5)
IM and Presence 9.1(1a) 9.1.1.20000-5
Jabber for Windows 9.2.3(4417)
I have got most features working but Deskphone Control is not working. I can see the devices associated with my user from within Jabber when I select "Use my phone for calls" but cannot control them.
The connection status page shows the correct IP address for the CTI server.
I have spent hours reading through various documents and forums which seem to contain contradictory advice.
To clarify theserver versions that I have deployed support the new UC Services which are referenced from a Service Profile which is assigned to the user.
I am not making any progress resolving this issue. Does anyone have any advice on how to move forward with this?
Thanks
James

Hi Daniel,
we have a Problem with AD-User and DeskPhone ...
The "Active Local User" can control a DeskPhone
The "Active LDAP Synchronized User" can't control a DeskPhone from same PC, but he can controll a Softphone.
Cisco UCM - 9.1.2.10000-28 with LDAP Sync/Auth via 3269 (success)
Cisco UCMIMP - 9.1.1.31900-1
Cisco Jabber - 9.6.0 Build 17088
564 INFO [0x0000226c] [src\common\thread\WorkerThread.cpp(94)] [csf.ecc] [run] - Started thread: CtiConnection
564 DEBUG [0x0000226c] [utilities\socket\TcpSocketHelper.cpp(82)] [csf.ecc] [connect] - About to connect to 172.20.1.11
564 DEBUG [0x0000226c] [rc\deskphoneprovider\DPProvider.cpp(957)] [csf.ecc] [SendRequest] - CDPProvider::SendRequest, msg.sequenceNumber=1, pObject=0477A214, pdunames[msg.msgID]=PROVIDER_OPEN_REQUEST
564 DEBUG [0x0000226c] [rc\deskphoneprovider\DPProvider.cpp(967)] [csf.ecc] [SendRequest] - SendRequest setting msg.sequenceNumber to , msg.sequenceNumber=2
564 DEBUG [0x0000226c] [oneprovider\QBE\ProtocolElement.cpp(330)] [csf.ecc] [encode] - Message::encode: , msg.protoVersion=0x000e0000, msg.msgID=3, sizeof(Header)=32, fixedSize=108, varSize=90
564 DEBUG [0x0000226c] [rc\deskphoneprovider\DPProvider.cpp(973)] [csf.ecc] [SendRequest] - SendRequest Succeed., pdunames[msg.msgID]=PROVIDER_OPEN_REQUEST, msg.sequenceNumber=2
564 DEBUG [0x0000226c] [rc\deskphoneprovider\DPProvider.cpp(986)] [csf.ecc] [SendEvent] - CDPProvider::SendEvent, pObject=0477A210, nType=1001
564 DEBUG [0x0000226c] [rc\deskphoneprovider\DPProvider.cpp(919)] [csf.ecc] [OnEvent] - CDPProvider::OnEvent, pObject=0477A210, nType=1001, pvThis=0477A210
564 DEBUG [0x0000226c] [pper\DeskPhoneConnectionContext.cpp(317)] [csf.ecc] [ecc::DeskPhoneConnectionContext::OnProviderEventUpdated] - OnProviderEventUpdated(1001), state=STATE_INITIAL_LOGIN, loginstate=LOGINSTATE_OPENING
564 DEBUG [0x0000226c] [c\deskphoneprovider\DPProvider.cpp(1148)] [csf.ecc] [DispatchTheMessage] - CDPProvider::DispatchTheMessage, nPduNum=4, pduName=PROVIDER_OPEN_RESPONSE
564 DEBUG [0x0000226c] [c\deskphoneprovider\DPProvider.cpp(1232)] [csf.ecc] [DispatchTheMessage] - Received , pdunames[nPduNum]=PROVIDER_OPEN_RESPONSE, seqNum=2
564 DEBUG [0x0000226c] [rc\deskphoneprovider\DPProvider.cpp(267)] [csf.ecc] [HandleMessage] - CDPProvider::HandleMessage, nPduNum=4
564 DEBUG [0x0000226c] [rc\deskphoneprovider\DPProvider.cpp(407)] [csf.ecc] [HandleResponse_ProviderOpen] - CDPProvider::HandleResponse_ProviderOpen
564 DEBUG [0x0000226c] [oneprovider\QBE\ProtocolElement.cpp(360)] [csf.ecc] [decode] - Message::decode: , totalSize=107, type=0, magic=4294958557, msg.protoVersion=0x000e0000, pduNum=4, hdrSize=32, fixedSize=52, varSize=31
564 DEBUG [0x0000226c] [rc\deskphoneprovider\DPProvider.cpp(415)] [csf.ecc] [HandleResponse_ProviderOpen] - CUCM protocol version: , resp.getProtoVersion()=0x000e0000
564 WARN [0x0000226c] [c\deskphoneprovider\DPProvider.cpp(1026)] [csf.ecc] [ResetHeartbeatTimer] - m_heartbeatIntervalS not set, timeout not set.
845 DEBUG [0x0000226c] [c\deskphoneprovider\DPProvider.cpp(1148)] [csf.ecc] [DispatchTheMessage] - CDPProvider::DispatchTheMessage, nPduNum=126, pduName=PROVIDER_OPEN_COMPLETED_EVENT
845 DEBUG [0x0000226c] [c\deskphoneprovider\DPProvider.cpp(1290)] [csf.ecc] [DispatchTheMessage] - PDUTYPE_ProviderEvent or PDUTYPE_Heartbeat, nPduNum=126, pdunames[nPduNum]=PROVIDER_OPEN_COMPLETED_EVENT
845 DEBUG [0x0000226c] [rc\deskphoneprovider\DPProvider.cpp(267)] [csf.ecc] [HandleMessage] - CDPProvider::HandleMessage, nPduNum=126
845 DEBUG [0x0000226c] [rc\deskphoneprovider\DPProvider.cpp(488)] [csf.ecc] [HandleEvent_ProviderOpenCompleted] - CDPProvider::HandleEvent_ProviderOpenCompleted
845 DEBUG [0x0000226c] [oneprovider\QBE\ProtocolElement.cpp(360)] [csf.ecc] [decode] - Message::decode: , totalSize=161, type=0, magic=4294958557, msg.protoVersion=0x000e0000, pduNum=126, hdrSize=32, fixedSize=72, varSize=65
845 WARN [0x0000226c] [rc\deskphoneprovider\DPProvider.cpp(502)] [csf.ecc] [HandleEvent_ProviderOpenCompleted] - ProviderOpen failed: reason: 0x8ccc0060, Directory login failed - authentication failed.
845 DEBUG [0x0000226c] [rc\deskphoneprovider\DPProvider.cpp(986)] [csf.ecc] [SendEvent] - CDPProvider::SendEvent, pObject=0477A210, nType=1008
845 DEBUG [0x0000226c] [rc\deskphoneprovider\DPProvider.cpp(919)] [csf.ecc] [OnEvent] - CDPProvider::OnEvent, pObject=0477A210, nType=1008, pvThis=0477A210
845 DEBUG [0x0000226c] [pper\DeskPhoneConnectionContext.cpp(317)] [csf.ecc] [ecc::DeskPhoneConnectionContext::OnProviderEventUpdated] - OnProviderEventUpdated(1008), state=STATE_INITIAL_LOGIN, loginstate=LOGINSTATE_LOGGING_IN
845 DEBUG [0x0000226c] [pper\DeskPhoneConnectionContext.cpp(891)] [csf.ecc] [ecc::DeskPhoneConnectionContext::DPLogoutWorkItem::DPLogoutWorkItem] - create DPLogoutWorkItem
845 DEBUG [0x0000226c] [pper\DeskPhoneConnectionContext.cpp(892)] [csf.ecc] [ecc::DeskPhoneConnectionContext::DPLogoutWorkItem::DPLogoutWorkItem] - Setting _loginState = LOGINSTATE_DISCONNECTING
845 DEBUG [0x0000226c] [c\deskphonewrapper\CC_DPService.cpp(926)] [csf.ecc] [ecc::CC_DPService::raiseLoginFailure] - raiseLoginFailure(5)
845 DEBUG [0x000013a0] [pper\DeskPhoneConnectionContext.cpp(898)] [csf.ecc] [ecc::DeskPhoneConnectionContext::DPLogoutWorkItem::run] - DPLogoutWorkItem::run()
845 INFO [0x0000226c] [\deskphonewrapper\CC_DPService.cpp(1078)] [csf.ecc] [ecc::CC_DPService::notifyConnectionStatusObservers] - dispatching ConnectionStatus Change eIdle
845 DEBUG [0x00002788] [c\deskphonewrapper\CC_DPService.cpp(298)] [csf.ecc] [ecc::CC_DPService::start] - Finished waiting for deskphone to go in to service...
845 INFO [0x000013a0] [rc\deskphoneprovider\DPProvider.cpp(218)] [csf.ecc] [Close] - CDPProvider::Close
845 INFO [0x0000226c] [control\CallControlManagerImpl.cpp(3092)] [csf.ecc.evt] [ecc::CallControlManagerImpl::notifyConnectionStatusChange] - CONNECTION_STATUS_CHANGE: eIdle
845 ERROR [0x00002788] [control\CallControlManagerImpl.cpp(1989)] [csf.ecc] [ecc::CallControlManagerImpl::doConnect] - doConnect() returnCode : AuthentincationFailure
845 DEBUG [0x000017a0] [s\telephonyservice\ECCObservers.cpp(153)] [csf-unified.telephony.ECCObserverLogger] [ECCObservers::onConnectionStatusChange] - onConnectionStatusChange(status = eIdle).
845 DEBUG [0x0000226c] [\deskphonewrapper\CC_DPService.cpp(1014)] [csf.ecc] [ecc::CC_DPService::raiseProviderStateChange] - Got cxn change, disconnecting deskphone video Idle
845 DEBUG [0x000013a0] [rc\deskphoneprovider\DPProvider.cpp(957)] [csf.ecc] [SendRequest] - CDPProvider::SendRequest, msg.sequenceNumber=2, pObject=0477A214, pdunames[msg.msgID]=PROVIDER_CLOSE_REQUEST
845 ERROR [0x00002788] [control\CallControlManagerImpl.cpp(2025)] [csf.ecc] [ecc::CallControlManagerImpl::doConnect] - doConnect() returnCode : eDeviceRegAuthenticationFailure
845 DEBUG [0x000017a0] [elephonyservice\BackgroundWorker.cpp(35)] [csf-unified.telephony.BackgroundWorkerLogger] [BackgroundWorker::doTask] - Adding new task to BackgroundWorker. Task name is: TelephonyAdapter::onConnectionStatusChange
845 INFO [0x0000226c] [rc\deskphonevideo\DeskPhoneVideo.cpp(76)] [csf.ecc] [ecc::DeskPhoneVideo::disconnect] - disconnecting
845 DEBUG [0x000013a0] [rc\deskphoneprovider\DPProvider.cpp(967)] [csf.ecc] [SendRequest] - SendRequest setting msg.sequenceNumber to , msg.sequenceNumber=3
845 INFO [0x00002788] [control\CallControlManagerImpl.cpp(2411)] [csf.ecc] [ecc::CallControlManagerImpl::doDisconnect] - --->
845 DEBUG [0x000017a0] [common\processing\TaskDispatcher.cpp(29)] [TaskDispatcher] [Processing::TaskDispatcher::enqueue] - Enqueue TelephonyAdapter::onConnectionStatusChange - Queue Size: 9
845 DEBUG [0x0000226c] [c\deskphonevideo\DeskPhoneVideo.cpp(315)] [csf.ecc] [ecc::DeskPhoneVideo::stopCdp] - Stopping CDP
845 DEBUG [0x000013a0] [oneprovider\QBE\ProtocolElement.cpp(330)] [csf.ecc] [encode] - Message::encode: , msg.protoVersion=0x000e0000, msg.msgID=9, sizeof(Header)=32, fixedSize=4, varSize=0
845 INFO [0x00002788] [pper\DeskPhoneConnectionContext.cpp(267)] [csf.ecc] [ecc::DeskPhoneConnectionContext::stop] - DeskPhoneConnectionContext::stop
845 DEBUG [0x000013a0] [rc\deskphoneprovider\DPProvider.cpp(973)] [csf.ecc] [SendRequest] - SendRequest Succeed., pdunames[msg.msgID]=PROVIDER_CLOSE_REQUEST, msg.sequenceNumber=3
845 DEBUG [0x0000226c] [c\deskphonevideo\DeskPhoneVideo.cpp(318)] [csf.ecc] [ecc::DeskPhoneVideo::stopCdp] - CDP stopped
845 INFO [0x000017a0] [src\AccessoriesManager.cpp(234)] [csf.accessory.event] [accessory::AccessoriesManager::onConnectionStatusChange] - Received onConnectionStatusChange - eIdle
845 DEBUG [0x00002788] [pper\DeskPhoneConnectionContext.cpp(891)] [csf.ecc] [ecc::DeskPhoneConnectionContext::DPLogoutWorkItem::DPLogoutWorkItem] - create DPLogoutWorkItem
845 INFO [0x000013a0] [\deskphoneprovider\CtiConnection.cpp(49)] [csf.ecc] [stop] - CtiConnection::stop
Thanks,
Guennadi

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