Jabber iPad can't dial internal/external, can't pick up calls

I've installed the COP file into my CUCM, setup my tablet and successfully authenticated however I'm running into two very odd problems.
1) If I dial my extension, Jabber for the iPad recognizes the call and asks me to pick up, however when I select answer, Jabber does not answer -- the buttons dissapear, and jabber rings for a moment or two more, and the calling phone then hears my voicemail.
2) I can get nothing but busy signal when dialing internally or externally.
My iPhone version of jabber, and my webex connect integration are working flawlessly.
Any ideas?
Thanks,
~ Jeremy

Hi rmille05,
Thanks for your update.
According to the description, I notice that Company A can't send email to Company B via Outlook.
How is the impact, one user or all users?
Please try to use OWA to send email to Company B from Company A.
If OWA can send email perfectly, it seems an issue on the Outlook client side.
1. Please run Outlook under safe mode to avoid AVs and add-ins for testing.
2. Please re-create profile to refresh the caches.
3. Please try to delete OAB files on local computer, the path of OAB folder in Win7, Win8 as below:
\Users\<UserName>\AppData\Local\Microsoft\Outlook\Offline Address Books
Then try to download OAB manually.
4. If all methods above don't work, please try to check whether OAB files generated, distributed correctly.
5. Any related Error/Warning/Information message will be helpful for the further troubleshooting.
Thanks
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Jabber iPad can't dial internal/external, can't pick up calls

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