Jagged edges after adding 3d effect

I created a logo in Illustrator and sent it to the printer to print some business cards. They sent it back saying the edges of the 3D word look jagged and won't print well. What can I do to fix this? He says it's low res. But it's a vector, so it can't be low res. Thanks.
julie

It's not necessarily a vector path.
Is there a yellow triangle in the options of the 3D effect? Then something has been converted to pixels.
You'll need to set the raster effects resolution appropriately in that case. Use Effect > Document raster effects setting

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    thedrumdoctor wrote:
    >
    quote:
    Originally posted by:
    Newsgroup User
    > thedrumdoctor wrote:
    > > I tried the an export as a 24 Bit PNG and the edges
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    > >
    > > I tried the same experiment in Photoshop with the
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    >
    > --
    > Jim Babbage - .:Community MX:. & .:Adobe Community
    Expert:.
    >
    http://www.communityMX.com/
    > CommunityMX - Free Resources:
    >
    http://www.communitymx.com/free.cfm
    > ---
    > .:Adobe Community Expert for Fireworks:.
    > Adobe Community Expert
    >
    http://tinyurl.com/2a7dyp
    > ---
    > See my work on Flickr
    >
    http://www.flickr.com/photos/jim_babbage/
    >
    >
    >
    > Well, I've repeated the exercise with a new png file and
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    >
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    >
    > As you can see, the edges are still jagged on the blue
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    >
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    >
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