Jagged Edges in Encore CS6
Hello All,
I've been working on an edit for several weeks now, and feel like I've exhausted a good amount of the resources I've been able to track down on my own. The edit is a set of training sessions I filmed for a school system in Texas, broken down over 5 days. I've edited each of those sessions independently, then dropped each day onto a timeline in FCPX, which I then exported via the DVD option in the share menu. The original edit was 1080 24p.
I then imported the m2v and AC3 files from that DVD export into Encore CS6, instructing it to do no transcoding. I setup my menus (editing one of the included themes to my liking), and did my export. Upon playback, I found that my menus are incredibly jagged, due mainly to aliasing I'm sure. I managed to get the text to a semi-acceptable state, but the hover icons for the menu options are still stair-stepping badly. My personal thought is that the footage itself is also of poor quality, even for a DVD (it looks fine in the raw m2v files and in the 1080 render), but it'll be suitable for this client's requirements.
Is there any way to get a clean menu system devoid of all these jagged edges? I've adjusted the aspect ratio on the menu files for widescreen, I've tried various fonts, etc.
Thanks,
Devon
>timeline in FCPX, which I then exported via the DVD option in the share menu. The original edit was 1080 24p
This is just a GUESS (since I don't use FCP) but do you have a better way to do your downscaling from HidDef to SD to go on a DVD?
I work with AVCHD and downscale to SD, with PPro CS5, and the resulting DVD is better quality than when I used to use a beginning to end SD workflow from an SD tape camera
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Blue screen of death on Toshiba P755-S5375 with ADOBE ENCORE CS6
I recently purchased a new laptop and installed Adobe Master Collection CS6. I purchased the laptop for video capture and editing, as well as for blu-ray authoring.
Unfortunately, although the computer and software works fine for video capture and editing, I am unable to author a blu-ray. For authoring, I am using Adobe’s Encore CS6. After checking and previewing my creation, I attempt to build to disc using Encore. About 2 seconds after clicking the build disc in Encore, I get the “blue screen of death” (BSOD). This happens every time I try to build to blu-ray (only blu-ray has this issue; I am able to build to a DVD). I am using an external blu-ray drive on USB 3.0.
I am using Encore version 6.0.0.492
Here are the blu-ray drive specs:
Logitec USB 2.0/3.0 Bus powered portable bluray drive unit, LBD-PME6U3VBK
PIONEER BD-RW BDR-TD05 USB Device
Driver: 6.1.7601.17514
C:\windows\system32\DRIVERS\cdrom.sys
\windows\system32\Drivers\PXHlpa64.sys
\windows\system32\DRIVERS\tdcmdpst.sys
\windows\SysWOW64\drivers\Afc.sys
Renesas USB 3.0 driver also installed
The computer specs are as follows:
Manufacturer: Toshiba
Manufacturer Part Number: PSAY1U-05U027
Product Line: Satellite
Product Series: P755
Product Model: P755-S5375
Product Name: Satellite P755-S5375 Notebook
Product Type: Notebook
Processor Manufacturer: Intel
Processor Type: Core i7
Processor Model: i7-2670QM
Processor Speed: 2.20 GHz
Processor Core: Quad-core (4 Core)
Cache: 6 MB
Chipset Manufacturer: Intel
Chipset Model: HM65 Express
Standard Memory: 4 GB
Memory Technology: DDR3 SDRAM
Memory Standard: DDR3-1333/PC3-10600
Number of Total Memory Slots: 2
Hard Drive Capacity: 500 GB
Screen Size: 15.6"
Display Screen Type: Active Matrix TFT Color LCD
Aspect Ratio: 16:9
Screen Mode: WXGA
Backlight Technology: LED
Screen Resolution: 1366 x 768
Graphics Controller Manufacturer: Intel
Graphics Controller Model: HD 3000
Graphics Memory Capacity: 1.65 GB
Graphics Memory Accessibility: Shared
Ethernet Technology: Fast Ethernet
Wi-Fi: Yes
Wi-Fi Standard: IEEE 802.11b/g/n
Webcam: Yes
Operating System: Genuine Windows 7 Home Premium with SP1
Operating System Architecture: 64-bit
Pointing Device Type: TouchPad
Number of Cells: 6-cell
Battery Chemistry: Lithium Ion (Li-Ion)
Width: 15.0"
Depth: 9.8"
Weight (Approximate): 5.40 lb
Package Contents:
Satellite P755-S5375 Notebook
Lithium Ion Battery
AC Adapter
Green Compliant: Yes
Green Compliance Certificate/Authority: RoHS
Installed programs:
Name Version
Microsoft Application Error Reporting 12.0.6015.5000
Microsoft Office Click-to-Run 2010 14.0.4763.1000
Microsoft Office 2010 14.0.4763.1000
Windows Live Essentials 15.4.3502.0922
Apple Application Support 2.1.7
Windows Live Writer 15.4.3502.0922
Microsoft_VC90_MFCLOC_x86 1.00.0000
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 9.0.30729.4148
TOSHIBA Web Camera Application 2.0.3.3
Windows Live Messenger 15.4.3538.0513
Microsoft_VC90_CRT_x86 1.00.0000
Google Toolbar for Internet Explorer 1.0.0
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 10.0.40219
Microsoft Visual C++ 2005 Redistributable (x64) 8.0.61000
Microsoft SQL Server 2005 Compact Edition [ENU] 3.1.0000
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 10.0.40219
Toshiba Online Backup 2.0.0.31
TOSHIBA ReelTime 1.7.21.64
Windows Live Remote Client Resources 15.4.5722.2
Windows Live SOXE Definitions 15.4.3502.0922
Adobe AIR 3.1.0.4880
Windows Live Mesh ActiveX Control for Remote Connections 15.4.5722.2
Windows Live Communications Platform 15.4.3502.0922
Windows Live Movie Maker 15.4.3502.0922
Apple Software Update 2.1.3.127
Windows Live UX Platform Language Pack 15.4.3508.1109
Windows Live Photo Gallery 15.4.3502.0922
bl 1.0.0
Windows Live Mail 15.4.3502.0922
Java(TM) 6 Update 25 6.0.250
MSVCRT_amd64 15.4.2862.0708
TOSHIBA Face Recognition 3.1.17.64
ph 1.0.0
Adobe Widget Browser 2.0.348
Windows Live Writer 15.4.3502.0922
Mesh Runtime 15.4.5722.2
TOSHIBA Supervisor Password 1.63.51.2C
Adobe Acrobat X Pro - English, Fran軋is, Deutsch 10.1.1
Adobe Reader X MUI 10.0.0
TOSHIBA Media Controller Plug-in 1.0.7.5
Windows Live Photo Gallery 15.4.3502.0922
Windows Live Photo Common 15.4.3502.0922
Label@Once 1.0 1.0
PDF Settings CS6 11.0
Toshiba Book Place 2.2.7530
Windows Live PIMT Platform 15.4.3508.1109
TOSHIBA Wireless LAN Indicator 1.0.5
D3DX10 15.4.2368.0902
Utility Common Driver 1.0.52.3C
Junk Mail filter update 15.4.3502.0922
Windows Live Movie Maker 15.4.3502.0922
TOSHIBA HDD/SSD Alert 3.1.64.9
Windows Live Remote Service 15.4.5722.2
Toshiba App Place 1.0.6.3
Windows Live Mesh 15.4.3502.0922
Windows Live Language Selector 15.4.3538.0513
QuickTime 7.72.80.56
Renesas Electronics USB 3.0 Host Controller Driver 2.0.34.0
TOSHIBA Value Added Package 1.6.1.64
Microsoft_VC80_CRT_x86 8.0.50727.4053
Google Update Helper 1.3.21.111
TOSHIBA HDD Protection 2.2.2.15
7-Zip 9.20 (x64 edition) 9.20.00.0
TOSHIBA PC Health Monitor 1.7.9.64
Windows Live Mail 15.4.3502.0922
Adobe Help Manager 4.0.244
MSVCRT 15.4.2862.0708
Windows Live Remote Client 15.4.5722.2
Blackmagic ATEM Switchers 3.0.1.0
Microsoft_VC90_MFC_x86 1.00.0000
Windows Live Photo Common 15.4.3502.0922
Windows Live ID Sign-in Assistant 7.250.4232.0
Microsoft Visual C++ 2005 Redistributable 8.0.61001
Windows Live Messenger 15.4.3538.0513
Windows Live Mesh 15.4.3502.0922
Windows Live Writer 15.4.3502.0922
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 9.0.30729
TOSHIBA Hardware Setup 1.63.1.37C
Microsoft Silverlight 4.0.50401.0
PlayReady PC Runtime x86 1.3.0
Intel(R) WiDi 2.1.41.0
Windows Live MIME IFilter 15.4.3502.0922
TOSHIBA Flash Cards Support Utility 1.63.0.12C
TOSHIBA eco Utility 1.3.5.64
Windows Live UX Platform 15.4.3502.0922
TOSHIBA Wireless Display Monitor 1.0.1
Debugging Tools for Windows (x64) 6.12.2.633
Windows Live Remote Service Resources 15.4.5722.2
Windows Live Writer Resources 15.4.3502.0922
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 9.0.30729
Intel(R) PROSet/Wireless WiFi Software 14.01.1000
Windows Live Installer 15.4.3502.0922
TOSHIBA Disc Creator 2.1.0.11 for x64
PlayReady PC Runtime amd64 1.3.0
Windows Live SOXE 15.4.3502.0922
Java Auto Updater 2.0.4.1
TOSHIBA Bulletin Board 1.6.08.64
Crash details:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1041
Additional information about the problem:
BCCode: d1
BCP1: 0000000000000001
BCP2: 0000000000000002
BCP3: 0000000000000008
BCP4: 0000000000000001
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\090312-28516-01.dmp
C:\Users\xxx\AppData\Local\Temp\WER-62696-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\windows\system32\en-US\erofflps.txt
DMP file details
Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Machine Name:
Kernel base = 0xfffff800`02e04000 PsLoadedModuleList = 0xfffff800`03048670
Debug session time: Mon Sep 3 02:27:16.190 2012 (UTC + 9:00)
System Uptime: 0 days 0:06:50.096
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
* Bugcheck Analysis *
Use !analyze -v to get detailed debugging information.
BugCheck D1, {1, 2, 8, 1}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : ntkrnlmp.exe ( nt!KiPageFault+260 )
Followup: MachineOwner
0: kd> !analyze -v
* Bugcheck Analysis *
DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000000000001, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000008, value 0 = read operation, 1 = write operation
Arg4: 0000000000000001, address which referenced memory
Debugging Details:
READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800030b2100
0000000000000001
CURRENT_IRQL: 2
FAULTING_IP:
+6130613031313361
00000000`00000001 ?? ???
PROCESS_NAME: System
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0xD1
TRAP_FRAME: fffff80000b9c740 -- (.trap 0xfffff80000b9c740)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffff80000b9c801 rbx=0000000000000000 rcx=fffffa8004586618
rdx=fffff80000b9c8d8 rsi=0000000000000000 rdi=0000000000000000
rip=0000000000000001 rsp=fffff80000b9c8d0 rbp=0000892fc0ba4327
r8=fffff80000b9c8d0 r9=0000000000000000 r10=0000000004216094
r11=000000005e040600 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei ng nz na pe nc
00000000`00000001 ?? ???
Resetting default scope
LAST_CONTROL_TRANSFER: from fffff80002e82769 to fffff80002e831c0
FAILED_INSTRUCTION_ADDRESS:
+6130613031313361
00000000`00000001 ?? ???
STACK_TEXT:
fffff800`00b9c5f8 fffff800`02e82769 : 00000000`0000000a 00000000`00000001 00000000`00000002 00000000`00000008 : nt!KeBugCheckEx
fffff800`00b9c600 fffff800`02e813e0 : 00000000`00000002 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff800`00b9c740 00000000`00000001 : 00000000`00000000 00000000`5e040600 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x260
fffff800`00b9c8d0 00000000`00000000 : 00000000`5e040600 00000000`00000000 00000000`00000000 00000000`080e8118 : 0x1
STACK_COMMAND: kb
FOLLOWUP_IP:
nt!KiPageFault+260
fffff800`02e813e0 440f20c0 mov rax,cr8
SYMBOL_STACK_INDEX: 2
SYMBOL_NAME: nt!KiPageFault+260
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 4fa390f3
FAILURE_BUCKET_ID: X64_0xD1_CODE_AV_BAD_IP_nt!KiPageFault+260
BUCKET_ID: X64_0xD1_CODE_AV_BAD_IP_nt!KiPageFault+260
Followup: MachineOwnerSatellite A215-S7422
We need to know the Stop code on the blue screen. If there is a file name mentioned, we want that too.
You can prevent the rapid disappearance of the blue screen during a normal boot by choosing this at the F8 Startup menu.
Disable automatic restart on system failure
-Jerry -
Can you have two copies of Encore CS6 running on the same computer?
I'd love to be able to have two copies of Encore on the same computer. While one copy is encoding and burning, I'd love to get another project started and encoding on the same computer and maybe, if possible, even start burning to a separate external burner. But first, I'd love to just be able to have two copies of Encore open on the same computer. I tried copying the Encore CS6 folder to a different drive and then running it but it says there's another Encore in session and this may cause issues with the hardware.
Windows 8.1 Pro
X99 5930k 6-core
32 GB Ram
GTX 970 4GB GPU
Thanks!I can't imagine Encore being able to run 2 instances.
Build from Encore to an image (iso), and get ImgBurn. You can run multiple instances of ImgBurn and burn as many DVD/BDs as you have burners (including externals via USB or whatever). Send him a donation; his product is fantastic.
http://www.imgburn.com/
John Smith re avoiding unwanted addons in the download/install:
http://forums.adobe.com/thread/1322583 -
Encore CS6 is asking for a Serial Number when I have Creative Cloud
I have the same problem identified here:
http://forums.adobe.com/thread/1024884
I am running Windows 7 on a new Dell Vostro, have a subscription to Creative Cloud, have never installed a trial version of the software, and recently installed Premier Pro. The first time I try to run Encore, I get the two screens shown in that thread and repeated here:
"Adobe Encore CS6 cannot run in trial mode. Please relaunch the application and provide a valid serial number."
"Adobe Premier Pro. Provide a serial number."
I had previously got the problem identified here:
http://helpx.adobe.com/premiere-pro/kb/missing-sequence-presets.html
Following the recommendations fixed the problem, but still Encore has the same issue.
When I access this URL:
https://lm.licenses.adobe.com/
I get the message:
"Congratulations! You have successfully connected to Adobe License Management Server."
It appears this is a common problem, but there does not seem to be a common solution. For example, here:
http://forums.adobe.com/message/4677807
and
http://forums.adobe.com/message/4589055
I checked and have no "Hosts" file.
Further, here:
http://forums.adobe.com/message/4677888
I have found that waiting or rebooting the PC does not fix the problem.
Lastly, I tried that proposed here:
http://www.seangw.com/wordpress/2012/08/help-photoshop-cs6-asks-for-serial-number-after-si gning-up-for-creative-cloud/
And that did not work either.
Illustrator, Photoshop, and Premiere Pro all work fine.
So, what is the solution?
Update, 2012-11-06. I spent 30 minutes on a chat session with Adobe support. The support person told me emphatically that Encore is not part of Creative Cloud and can be obtained only by buying Premiere Pro and not from the Creative Cloud subscription. To prove the point, the support person pointed me to this page:
https://creative.adobe.com/apps
Now on that page, Adobe has done something clever and stupid. If you view the page with XP (for example), it does not show Premier Pro because Premiere Pro works only on a 64 bit OS. If you view the same page under Windows 7 it does show Premiere Pro. I think it would be better if Adobe showed the application (possibly greyed out) with a note that it cannot be installed on the PC that is viewing the page. Well, I was having the chat on my laptop (running XP) and I guess the support person was also on XP so the case was proved!
But I sent him a link to this page:
http://www.adobe.com/products/creativecloud/tools.html
However, the support person told me I needed to contact sales. I called them and asked the support guy to wait on the chat session until I had an answer. The lady in sales said that Encore is definitely included in Creative Cloud. But as I was about to relay that information to the support person, he ended the chat session!
The pleasant lady in sales said she would transfer me to phone technical support. I was on hold for 60 minutes and had to quit to go and do a task.
Perhaps this will be resolved and I shall update this thread ...I got help with this problem.
You only need to sign out from the creative cloud. Go to preference, sign out. Open Premiere Pro CC, help sign out.
Then re-open premiere pro cc and sign back in, and you should now be able to open encore as well!
Worked for me! -
Blue screen of death when building blu-ray in Encore CS6
I recently purchased a new laptop and installed Adobe Master Collection CS6. I purchased the laptop for video capture and editing, as well as for blu-ray authoring.
Unfortunately, although the computer and software works fine for video capture and editing, I am unable to author a blu-ray. For authoring, I am using Adobe’s Encore CS6. After checking and previewing my creation, I attempt to build to disc using Encore. About 2 seconds after clicking the build disc in Encore, I get the “blue screen of death” (BSOD). This happens every time I try to build to blu-ray (only blu-ray has this issue; I am able to build to a DVD). I am using an external blu-ray drive on USB 3.0.
I am using Encore version 6.0.0.492
Here are the blu-ray drive specs:
Logitec USB 2.0/3.0 Bus powered portable bluray drive unit, LBD-PME6U3VBK
PIONEER BD-RW BDR-TD05 USB Device
Driver: 6.1.7601.17514
C:\windows\system32\DRIVERS\cdrom.sys
\windows\system32\Drivers\PXHlpa64.sys
\windows\system32\DRIVERS\tdcmdpst.sys
\windows\SysWOW64\drivers\Afc.sys
Renesas USB 3.0 driver also installed
The computer specs are as follows:
§ Manufacturer: Toshiba
§ Manufacturer Part Number: PSAY1U-05U027
§ Product Line: Satellite
§ Product Series: P755
§ Product Model: P755-S5375
§ Product Name: Satellite P755-S5375 Notebook
§ Product Type: Notebook
§ Processor Manufacturer: Intel
§ Processor Type: Core i7
§ Processor Model: i7-2670QM
§ Processor Speed: 2.20 GHz
§ Processor Core: Quad-core (4 Core)
§ Cache: 6 MB
§ Chipset Manufacturer: Intel
§ Chipset Model: HM65 Express
§ Standard Memory: 4 GB
§ Memory Technology: DDR3 SDRAM
§ Memory Standard: DDR3-1333/PC3-10600
§ Number of Total Memory Slots: 2
§ Hard Drive Capacity: 500 GB
§ Screen Size: 15.6"
§ Display Screen Type: Active Matrix TFT Color LCD
§ Aspect Ratio: 16:9
§ Screen Mode: WXGA
§ Backlight Technology: LED
§ Screen Resolution: 1366 x 768
§ Graphics Controller Manufacturer: Intel
§ Graphics Controller Model: HD 3000
§ Graphics Memory Capacity: 1.65 GB
§ Graphics Memory Accessibility: Shared
§ Ethernet Technology: Fast Ethernet
§ Wi-Fi: Yes
§ Wi-Fi Standard: IEEE 802.11b/g/n
§ Webcam: Yes
§ Operating System: Genuine Windows 7 Home Premium with SP1
§ Operating System Architecture: 64-bit
§ Pointing Device Type: TouchPad
§ Number of Cells: 6-cell
§ Battery Chemistry: Lithium Ion (Li-Ion)
§ Width: 15.0"
§ Depth: 9.8"
§ Weight (Approximate): 5.40 lb
§ Package Contents:
§ Satellite P755-S5375 Notebook
§ Lithium Ion Battery
§ AC Adapter
§ Green Compliant: Yes
§ Green Compliance Certificate/Authority: RoHS
Installed programs:
Name Version
Microsoft Application Error Reporting 12.0.6015.5000
Microsoft Office Click-to-Run 2010 14.0.4763.1000
Microsoft Office 2010 14.0.4763.1000
Windows Live Essentials 15.4.3502.0922
Apple Application Support 2.1.7
Windows Live Writer 15.4.3502.0922
Microsoft_VC90_MFCLOC_x86 1.00.0000
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 9.0.30729.4148
TOSHIBA Web Camera Application 2.0.3.3
Windows Live Messenger 15.4.3538.0513
Microsoft_VC90_CRT_x86 1.00.0000
Google Toolbar for Internet Explorer 1.0.0
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 10.0.40219
Microsoft Visual C++ 2005 Redistributable (x64) 8.0.61000
Microsoft SQL Server 2005 Compact Edition [ENU] 3.1.0000
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 10.0.40219
Toshiba Online Backup 2.0.0.31
TOSHIBA ReelTime 1.7.21.64
Windows Live Remote Client Resources 15.4.5722.2
Windows Live SOXE Definitions 15.4.3502.0922
Adobe AIR 3.1.0.4880
Windows Live Mesh ActiveX Control for Remote Connections 15.4.5722.2
Windows Live Communications Platform 15.4.3502.0922
Windows Live Movie Maker 15.4.3502.0922
Apple Software Update 2.1.3.127
Windows Live UX Platform Language Pack 15.4.3508.1109
Windows Live Photo Gallery 15.4.3502.0922
bl 1.0.0
Windows Live Mail 15.4.3502.0922
Java(TM) 6 Update 25 6.0.250
MSVCRT_amd64 15.4.2862.0708
TOSHIBA Face Recognition 3.1.17.64
ph 1.0.0
Adobe Widget Browser 2.0.348
Windows Live Writer 15.4.3502.0922
Mesh Runtime 15.4.5722.2
TOSHIBA Supervisor Password 1.63.51.2C
Adobe Acrobat X Pro - English, Fran軋is, Deutsch 10.1.1
Adobe Reader X MUI 10.0.0
TOSHIBA Media Controller Plug-in 1.0.7.5
Windows Live Photo Gallery 15.4.3502.0922
Windows Live Photo Common 15.4.3502.0922
Label@Once 1.0 1.0
PDF Settings CS6 11.0
Toshiba Book Place 2.2.7530
Windows Live PIMT Platform 15.4.3508.1109
TOSHIBA Wireless LAN Indicator 1.0.5
D3DX10 15.4.2368.0902
Utility Common Driver 1.0.52.3C
Junk Mail filter update 15.4.3502.0922
Windows Live Movie Maker 15.4.3502.0922
TOSHIBA HDD/SSD Alert 3.1.64.9
Windows Live Remote Service 15.4.5722.2
Toshiba App Place 1.0.6.3
Windows Live Mesh 15.4.3502.0922
Windows Live Language Selector 15.4.3538.0513
QuickTime 7.72.80.56
Renesas Electronics USB 3.0 Host Controller Driver 2.0.34.0
TOSHIBA Value Added Package 1.6.1.64
Microsoft_VC80_CRT_x86 8.0.50727.4053
Google Update Helper 1.3.21.111
TOSHIBA HDD Protection 2.2.2.15
7-Zip 9.20 (x64 edition) 9.20.00.0
TOSHIBA PC Health Monitor 1.7.9.64
Windows Live Mail 15.4.3502.0922
Adobe Help Manager 4.0.244
MSVCRT 15.4.2862.0708
Windows Live Remote Client 15.4.5722.2
Blackmagic ATEM Switchers 3.0.1.0
Microsoft_VC90_MFC_x86 1.00.0000
Windows Live Photo Common 15.4.3502.0922
Windows Live ID Sign-in Assistant 7.250.4232.0
Microsoft Visual C++ 2005 Redistributable 8.0.61001
Windows Live Messenger 15.4.3538.0513
Windows Live Mesh 15.4.3502.0922
Windows Live Writer 15.4.3502.0922
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 9.0.30729
TOSHIBA Hardware Setup 1.63.1.37C
Microsoft Silverlight 4.0.50401.0
PlayReady PC Runtime x86 1.3.0
Intel(R) WiDi 2.1.41.0
Windows Live MIME IFilter 15.4.3502.0922
TOSHIBA Flash Cards Support Utility 1.63.0.12C
TOSHIBA eco Utility 1.3.5.64
Windows Live UX Platform 15.4.3502.0922
TOSHIBA Wireless Display Monitor 1.0.1
Debugging Tools for Windows (x64) 6.12.2.633
Windows Live Remote Service Resources 15.4.5722.2
Windows Live Writer Resources 15.4.3502.0922
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 9.0.30729
Intel(R) PROSet/Wireless WiFi Software 14.01.1000
Windows Live Installer 15.4.3502.0922
TOSHIBA Disc Creator 2.1.0.11 for x64
PlayReady PC Runtime amd64 1.3.0
Windows Live SOXE 15.4.3502.0922
Java Auto Updater 2.0.4.1
TOSHIBA Bulletin Board 1.6.08.64
Crash details:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1041
Additional information about the problem:
BCCode: d1
BCP1: 0000000000000001
BCP2: 0000000000000002
BCP3: 0000000000000008
BCP4: 0000000000000001
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\090312-28516-01.dmp
C:\Users\xxx\AppData\Local\Temp\WER-62696-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\windows\system32\en-US\erofflps.txt
DMP file details
Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Machine Name:
Kernel base = 0xfffff800`02e04000 PsLoadedModuleList = 0xfffff800`03048670
Debug session time: Mon Sep 3 02:27:16.190 2012 (UTC + 9:00)
System Uptime: 0 days 0:06:50.096
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
* Bugcheck Analysis *
Use !analyze -v to get detailed debugging information.
BugCheck D1, {1, 2, 8, 1}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : ntkrnlmp.exe ( nt!KiPageFault+260 )
Followup: MachineOwner
0: kd> !analyze -v
* Bugcheck Analysis *
DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000000000001, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000008, value 0 = read operation, 1 = write operation
Arg4: 0000000000000001, address which referenced memory
Debugging Details:
READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800030b2100
0000000000000001
CURRENT_IRQL: 2
FAULTING_IP:
+6130613031313361
00000000`00000001 ?? ???
PROCESS_NAME: System
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0xD1
TRAP_FRAME: fffff80000b9c740 -- (.trap 0xfffff80000b9c740)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffff80000b9c801 rbx=0000000000000000 rcx=fffffa8004586618
rdx=fffff80000b9c8d8 rsi=0000000000000000 rdi=0000000000000000
rip=0000000000000001 rsp=fffff80000b9c8d0 rbp=0000892fc0ba4327
r8=fffff80000b9c8d0 r9=0000000000000000 r10=0000000004216094
r11=000000005e040600 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei ng nz na pe nc
00000000`00000001 ?? ???
Resetting default scope
LAST_CONTROL_TRANSFER: from fffff80002e82769 to fffff80002e831c0
FAILED_INSTRUCTION_ADDRESS:
+6130613031313361
00000000`00000001 ?? ???
STACK_TEXT:
fffff800`00b9c5f8 fffff800`02e82769 : 00000000`0000000a 00000000`00000001 00000000`00000002 00000000`00000008 : nt!KeBugCheckEx
fffff800`00b9c600 fffff800`02e813e0 : 00000000`00000002 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff800`00b9c740 00000000`00000001 : 00000000`00000000 00000000`5e040600 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x260
fffff800`00b9c8d0 00000000`00000000 : 00000000`5e040600 00000000`00000000 00000000`00000000 00000000`080e8118 : 0x1
STACK_COMMAND: kb
FOLLOWUP_IP:
nt!KiPageFault+260
fffff800`02e813e0 440f20c0 mov rax,cr8
SYMBOL_STACK_INDEX: 2
SYMBOL_NAME: nt!KiPageFault+260
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 4fa390f3
FAILURE_BUCKET_ID: X64_0xD1_CODE_AV_BAD_IP_nt!KiPageFault+260
BUCKET_ID: X64_0xD1_CODE_AV_BAD_IP_nt!KiPageFault+260
Followup: MachineOwnerCreate an ISO (Encore) or folder on your hard drive (Encore or Premiere Elements) and then use the FREE http://www.imgburn.com/index.php?act=download to write files or folders or ISO to disc for DVD or BluRay (send the author a PayPal donation if you like his program)
Imgburn will read the ACTUAL disc brand from the disc, which is not always the same as the box label (Memorex is notorious for buying "anything" and putting it inside a Memorex box)
When you write to disc with Imgburn, use the SLOWEST possible speed setting, so your burner has the best chance to create "good, well formed" laser burn holes... since no player is required to read a burned disc, having a "good" one from a high quality blank will help -
Problem installing ONLY Encore CS6 alongside CC
With the new 2014 CC apps alongside the original CC apps, I decided I finally wanted to purge my CS6 collection. However, I still want and use Encore from time to time.
I used first the "uninstall" option to remove ALL of my CS6 apps - including Encore. I even used the Cleaner tool to further "clean up" CS6. All seemed well.
I then followed these instruction precisely to install Encore, which involves installing the "previous version" of Premiere Pro CS6 through the CC desktop app, and then using "uninstall" to remove only Premiere Pro CS6. http://helpx.adobe.com/encore/kb/encore-cs6-installed-cc.html
Everything seemed perfect. I had only Encore CS6 appearing in my Application folder (Mac). However, in the CC desktop app drop down window (after logging out and then back in), there was a listing for Premiere Pro CS6 and a big blue button saying "update". "What's this" revealed bundled updates for not only Encore, but CS6 Bridge, Media Encoder and Extension Manager.
So - my choice, stare at an unresolved "Premiere Pro CS6" update for the rest of time, or hit the button. I hit the button, and got CS6 Media Encoder, Extension Manager and Bridge reinstalled back on my computer. Right back where I started.
The instructions at the link above are INCOMPLETE. What do I do to resolve this problem? I just want Encore - and not the gigabytes of CS6 programs I no longer need.
Thank you.I do not know the real answer, which is can you uninstall ALL CS6 except for Encore.
My guess is that you must live with the "update" flag staring at you. The update did NOT put Premiere back in, so I assume that those 3 programs are considered "essentials" for the CS6 family. Even though we don't know how, they may be essential for some part of Encore's functioning. My guess is that the PR CS6 install put them in, the uninstall does not remove them unless you remove everything, and that they had updates.
You may have needed the update to get Encore to 6.0.1 (the only Mac update for Encore CS6). Or you may be able to manually update with an update file. Adobe - Encore : For Macintosh : Encore CS6 update
In any event, these are small programs. Well, hm, 3/4 of a gig. You should really transcode assets to DVD/BD spec before bringing into Encore, so it doesn't matter, but for some projects I will use the dynamic link with AME to transcode ahead of the build. Slight advantage to keeping it.
But for your interests, my bottom line is to live with the "update button." -
Constant freezing in Encore CS6 adding chapters
I need assistance with why my Adobe Encore CS6 continues to freeze while scanning through a video to add chapters. I literally have to wait 2-5 minutes after each added chapter and sometimes it freezes during my scan and the wheel of death starts. It does disappear and I can begin to work again, but this is super frustrating. I have six 2.5 hour recital videos to add chapters to and at this rate I'm gonna shot myself (not really, but you know what I mean).
I am on a Mac
OS X Version 10.8.4
2.7 GHz Core I7
RAM 16GB
I have 529 GB of space on the drive I am working from
I have 212 GB of space remaining on my actual laptop
In Final Cut Pro I can create proxy/optimized files to work with without the lag. I am somewhat new to Encore and any help would be appreciated even if it's with another Authoring program. I have the Adobe suite
Thanks,I assume the "drive you are working from" is an external. I wonder if that is the issue. I don't recall users complaining about this much of a slowdown.
What format is the file? I guess you don't say: is this dynamic link?
I assumed problems with scrolling down the timeline, but you mean a delay in Encore processing the new chapter marker, right?
Does it do it if the next chater is only 5 seconds down the timeline?
Does it do it with a short test segment? Create a 10 minute clip and see. If no slowdown, I'd conclude performance. If the slowdown is still there it doesn't rule it out.
But if the problem is present with the short clip, copy it to the laptop internal drive, create a test project, import there, and see if you have the problem. That may be the best workaround.
You might try a workaround -
PS3 (Playstation 3) issue not loading BDR Bluray | Adobe Encore CS6
I recently created a Bluray using Adobe Encore CS6, and the Bluray is not loading on my PS3, but is working fine on my other player (LG, Toshiba and PC). Does anyone have the same issue and found a solution? I need help on this as most of my client use their PS3 as Bluray player.
Authoring program: Adobe Encore CS6 with the Creative Cloud latest update
PS3 with latest firmware update (PS+ member with auto-update: on)
Video files: 1920x1080 FPS 23.976 Program Stream MPEG-2 for Bluray *.m2v (transcode with FCP Compressor)
Audio files: Dolby Digital Audio *.ac3
Burner software: CyberLink Power2Go V6
Burner hardware: HP BD Writer bd340i
Media: Verbatim BD-R 25GB 6x Speed
Project size: 20/25GB
The project setting in CS6 is: Blu-ray NTSC with MPEG-2 Codec at 1920x1080 at 23.976FPS
The “Check Project” shows no error. I build (output) as an image, then burn the *.ISO file using CyberLink Power2Go.
The BD-R work fine everywhere (LG & Toshiba player) except on my PS3. The BD-R has the BDMV and CERTIFICATE folder, so I don’t know why my PS3 don’t recognize it. And I have three PS3 at home; 1xPS3 80GB version (3yrs old) and 2xPS3 super slim (1yr old). All three are unable to see the BD-R. My PS3 work fine with all other media (games & movie Bluray); and I highly doubt that all three have trouble with the Bluray player.
I did the same process last time (in 2013) and everything is working fine, all the same configuration, except I used Adobe Encore CS4. My PS3 was able to read and recognize the BD-R. But since CS6, my PS3 don’t see the BD-R. I also put back the copy that I did last year with CS4 (just to make sure that is not a PS3 firmware issue) and the Bluray work fine. The media (Verbatim) come from the same tower (leftover from last year).
So everything point toward CS6…is there something that change from CS4 to CS6 for Bluray creation? Jumping from Encore CS4 to CS6, I don’t see anything different, but look like there is, because the Bluray can no longer be played on my PS3. Please help!
Toronto Montreal Wedding Photographer | one-blink Montreal & Toronto Wedding Photographer | one-blink photographyCreate an ISO (Encore) or folder on your hard drive (Encore or Premiere Elements) and then use the FREE http://www.imgburn.com/index.php?act=download to write files or folders or ISO to disc for DVD or BluRay (send the author a PayPal donation if you like his program)
Imgburn will read the ACTUAL disc brand from the disc, which is not always the same as the box label (Memorex is notorious for buying "anything" and putting it inside a Memorex box)
When you write to disc with Imgburn, use the SLOWEST possible speed setting, so your burner has the best chance to create "good, well formed" laser burn holes... since no player is required to read a burned disc, having a "good" one from a high quality blank will help -
yeesh.
We are capturing footage that was shot at 24 fps, 16:9 anamorphic standard def on an SDX900 camera using on DVCpro tapes, off of an AJSD93 deck over firewire. We capture with the DVCPRO50-NTSC codec, and have tried both 23.98 and 24.
and we are PLAGUED with these frames with horrible jagged edges. This appears to be an interlace/field dominance problem, but uh it was shot progressive. Any of you masters got any ideas?
below is the example frame
Using a quicksilver g4 finalcut 5.04
Thank you so much!
Dillon
g4 desktop Mac OS X (10.3.9)Please pardon the intrusion…
Hi, Randy!
Congratulations on advancing to Level 4!
At the Water Cooler in the Level 4 Lounge, we are throwing virtual confetti in celebration of your attainment of Level 4-dom. Would you care to join us at the Water Cooler?
On the Discussions Home Page, down at the bottom, you will, hopefully, soon find the Lounge link available to you. It should show up for you within the next 24 hours if all goes as it should, but they have been "experiencing some technical difficulties" sometimes resulting in long and unforeseen delays. Have faith, keep looking for the link on the Discussions Home Page, and we'll keep the party going until you get there.
Hope to see you soon!
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