Japanese IBM Workpad C3 (Palm Vx) Hard Reset Issue

Hello, I've run into a problem while trying to change the language of a PDA I've recently acquired.
Most instructions state to do a hard reset (hold down power, press reset with pin, wait for screen with warning that data will be erased).
However, when I follow those instructions, the screen goes to the Palm loading screen and then takes me to the "system menu".
It's a Japanese Wordpad C3, which should be identical to the Palm Vx in Hardware... but it's not. Does anyone know the instructions I have to follow for this type of PDA?
Here's a picture of the screen that I get when I attempt a hard reset. It has the options to change the time and date and so on. In the menu in the top left, I can select the top choice to go into calibration.
I hope someone can help me out with this, as I'm hoping the hard reset lets me change the system language to English.
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Post relates to: Palm Vx
Message Edited by x_w3c on 01-26-2009 06:40 PM

Ok try this sequence:
1. Press and hold the power button down.
2. While holding the power button down, press and release the reset button.
3. When you see the Palm Computing Platform logo on the screen, release the power button.
Erase all data should pop up here
4. Press the up button for yes.
That should do it. Yes you need to hard reset to change the language but since your device is in Chineese, good change that maybe the only language it has since using a different alphabet.
Post relates to: Treo 650 (Unlocked GSM)
Message Edited by thetreoguy on 01-27-2009 01:56 PM

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Glad it seems to have resolved.
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Post relates to: Palm TX

Connie, I know you've tried, but just for the heck of it, let's review how to Hard Reset:
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I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

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Lester, check for a "screen wedgie" - grit caught between the frame of the device and the screen. It could be causing phantom screen presses, and make the calibration routine fail.
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Post relates to: Centro (AT&T)
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

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Hello and welcome to the Forums.
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Post relates to: Centro (AT&T)
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

Hard reset for palm tx

hello im very new at this ,i just got a palm tx and it is used can i do a hard reset to put it back to factory specs and if i can how do i do this . if anyone can help me with this please reply thanks
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To do a hard reset take a look at http://kb.palm.com solution id 887
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I need to hard reset a Palm TX but the Power button does not function.

I need to hard reset my Palm TX but the Power button does not function. Is there any other way to perform the hard reset or otherwise delete all of my data?
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Hi,
PowerBtn from the Canuck Software HomePage.
NOTE: This is Not a Blazer friendly download and only for downloading using a Chunky Computer thingie.
http://www.canuck-software.ca/
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Are you sure you are doing it correcly?
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Post relates to: Palm TX
This question was solved.
View Solution.

Thanks for your help!
I don't know how to tell for certain if this is a US or a UK device, but it looks identical to the one I bought in a store in Seattle, and the first five and the last two num/letters of the serial number are identical.  I do know that when I sent it in originally for the power button failure, that the Palm repair center understood that it was a Palm purchased in the States.  Their description of the goods received is "Palm TX , US and ML" so it seems apparent that they knew it was a US device and rather than refusing to repair it, they had me send it to them. And when my repair was returned, the repair details list "unit exchange" and type of unit is again listed as Palm TX US & ML.
Well, regardless, I appreciate your pointing me in the right directions to someone who can help me.
Ironically, I am no longer having the same issues with the Palm.  The latest round of letting the power run out after a hard reset and sit for a few weeks seems to have "fixed" it.  At least, I have been trying to break it (by using it) without success.  Recharged it, synced it, checked and sent mail with it, used all the programs I used to, and I haven't had a white screen in the past few days. Hope my luck continues, but I don't trust it.  All hail frequent syncing.
Thanks again.

Japanese IBM Workpad C3 (Palm Vx) Hard Reset Issue

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