Japanese iPhone Questions

My wife is moving from Tokyo to the US soon, and her current mobile phone won't work in the US. I've got a few cell phone questions and looking for some advice. She speaks English pretty well, but I figure it'd be easier for her if the new phone she gets were in Japanese.
I suggested getting an iPhone, since I assume she can switch between English and Japanese for the display, menus, etc (since it just has "virtual" keys"). Is this correct? Would it make any difference if she got the iPhone in Japan and brought it here (and change the SIM card to get a US phone number), or if she just bought it in the US? I'm guessing it'd be easier to buy it here, assuming that she can change the language it displays. Is there any unlocking to do for the phone to work in the US and Japan (most of the time, it'll be in the US, except for visits back to Japan once in a while).
Would another phone (from the myriad of phones they have in Japan) work here if she changes the SIM card when she gets here? This is if she prefers a different phone instead of the iPhone.
I've got Verizon now (have used them for many years), but I'm thinking switching to AT&T would be better for this situation, if we get a Japanese phone (so we can switch SIM cards).
Thanks in advance

I contacted Softbank yesterday about the possibility of using my AT&T iPhone in Japan on their network and simply renting a sim card. Here is the text from their reply. I hope it is helpful.
Dear #####,
Thank you for your inquiry.
Differing from regular SIM cards, we have iPHONE SIM cards specialized for iPhone users.
For your reference, please check:
iPhone SIM card:
Available Airport: Narita Airport, Central Japan Int’l Airport, and Kansai Int’l Airport.
Reservation: Not available (Due to the small inventory for iPhone SIM cards, we rent iPhone Sim cards by first comes, first serves bases.
Please check the stock at the airport counter on the day of your arrival.)
Rental Fee: 105JPY/ Day
Call Charge: 105JPY/ Minutes
Incoming Charge: Free (Including Int’l calls)
SMS: (Sending) 15JPY/ Msg (Receiving) Free
Web/MMS: Please refer to the following information.
Please make sure your iPhones are unlocked to your carrier in the US (AT&T).
For further queries, please feel free to contact us.
Sincerely,
Customer Care
[email protected]
GSM Rentafone Pty Ltd. Japan Branch
M21 Bldg. Level 5, Roppongi
2-2-5 Minato, Tokyo 106-0032
Ph: +81 3 3560 7730 Fax: +81 3 3560 7733

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    hausy wrote:
    have you skype ? we can learn from each other
    Im sorry, I cant give out personal information like that on an open forum. Especially when you arent willing to state your reasons. That would just be stupid.
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    I have an iPhone 4 that I bought from and use on Softbank, the carrier in Japan, where I live.  While visiting the United States recently, I bought an Apple Wireless Keyboard from an Apple retailer.   I wanted to carry it with me for use with my iPhone, so I would reliably have a convenient way to access the Internet without being confined to the touchscreen keyboard.  (I live in a rural area where WiFi spots are uncommon, but my iPhone's access to Softbank's data network is fairly good and consistent.)
    However, to my frustration, I can't use the keyboard due to a mapping problem.  The Bluetooth connection is fine -- the iPhone can discover the keyboard.  However, the mapping is off: typing "Q" gets me "A," typing "Z" gets me "W", numbers and punctuation are off, etc.  The key point: This is NOT a problem with the International Keyboard settings (under the Settings -> General -> Keyboard -> International Keyboards menu).  I have the Keyboard setting set to QWERTY, which is the layout of the Apple keyboard; I have tried all the other possibilities, just in case.  None of them work.  Setting the Keyboard setting to QWERTY does not make the external QWERTY keyboard map correctly.
    The rather ironic addendum is this: While on a recent trip to Tokyo, I visited the Apple store in Shibuya and, after concluding the main business of my visit (discussing my MacBook's battery problems with an English-speaking staffer), I took out my iPhone and keyboard and asked him about my mapping problem.  He started with the Keyboard menu, tried the same things I had tried, realized they weren't working, and puzzled over the problem for a while.  Then he did this: He hit a key combination (I believe) that brought up a menu on the iPhone's screen.  "Ah, there's your problem," he said, and selected a new setting.  The problem was instantly fixed.
    To my chagrin, however, I neglected to write down what "Ken" had done to fix the problem.  Argh... I was looking at the iPhone upside-down; I'd already taken up more than half an hour; people were waiting, and I guess, being used to living in the countryside now, that I'm not used to Shibuya crowds any more.  Anyway, I didn't take careful notes or ask him to walk me through it, and now I cannot recall or repeat what he did.  And I still can't use my keyboard!
    Any ideas or advice, anyone?  How did "Ken" fix my problem, and how can I repeat it?  Much, much appreciated, in advance.

    THAT'S IT.  Sir, you have solved my problem.  Thank you!!
    And I feel a little silly; this will doubtless seem to an expert as if it should have been obvious all along.  But isn't that always the way in hindsight?
    Here's what happened: The key combination I was trying to remember was "Apple/command + space on the hardware keyboard," as you just said above.  The "menu" it brings up is, apparently, a list of keyboards.  I take it that this list is the same as the list of the "virtual" keyboards on the iPhone?  I have never had more than one external keyboard -- the Apple Wireless -- but I do have several keyboards active virtually, as the iPhone in Japan seems to come with both the "Nihongo Ten-key" and the "Nihongo Romaji" keyboards active, and I added several other languages as well.
    When I hit "Apple/command + space," this list comes up on the iPhone's touchscreen.  Highlighted and checked at the top is "English," just as if it had been selected all along.  But nonetheless, when I first turn on and pair my keyboard with the iPhone, I need to perform this key-combination action, as if to "reselect" English, and then the keyboard promptly starts working properly as QWERTY.  I can only assume that one of the others had been default-selected before -- presumably one of the Nihongo ones? -- and that this was causing the interference.
    Thank you again!  You have made me and my wireless keyboard very happy.

  • Hard drive failure! New hard drive/Time machine backup/iPhone questions

    Hello,
    I have a 2011 MacBook Pro who's hard drive failed (rather acutely too, I do use disk utility to check it's health regularly) and I bought a replacement to install (SSD!). I have a bunch of questions but have only found partial answers in searches. Maybe it's best to list them:
    1. I'd like to do a fresh install of the OS X using OS X Recovery because I'm concerned my Time Machine backup is partly corrupted. I hadn't updated to Mavericks, will I be able to install Mountain Lion? If not: will this be a problem with my backup files?
    2. Say the OS X Recovery works, how do I use Time Machine to restore things like my iTunes library/iMessages/email/iPhoto library etc? In other words: just the data I can't get any other way (I hope it's not too corrupted). And/or should I use my iCloud backup on a few of these (iMessages/contacts)?
    3. Do I need to set up the new OS X install with the same account names/home disk name etc. for the restored backup files to function?
    4. Is this going to f'up iCloud or vice versa?
    5. Finally, how do I sync my iPhone to the "new" computer without erasing the iPhone (which had an iOS update since my last backup to Time Machine). Or do I have to restore the iPhone too. 
    6. How come Apple doesn't have a mobile theme for their website yet?
    Any help would be much appreciated,
    Matt

    Do you still have the original System Reinstall DVD set that came with your Mac?
    If you created that Lion external drive you have from YOUR Mac, when Lion was installed on it, and it also contains a Recovery HD partition you can use that to boot to the Recovery HD and reinstall Lion on the new drive. And or Clone that external to the new internal drive you installed.
    Right since your Mac came with Snow Leopard you can't use the Online Internet Recovery system to reinstall Lion, as your system didn't originally come with Lion, but you should still be able to boot to it to do diagnosic things like using Disk Utility, going to the Net to get help and even Restoring the system from a Time Machine backup. But you will get an error if you select Reinstall Mac OS X. The firmware update is usually applied with system updates.
    If you created a New Time Machine Backup when any of the Download Only version of OS X were installed on your internal drive Time Machine, the system, Copies over the files needed to boot the system from that backup drive. If it was a care over backup from when Snow Leopard was installed is might or might not be bootable. Only way to tell is to connect it and at startup hold down the Option key to get the Boot selection screen, IE The Boot Manager screen, and see if it shows up as a Boot Source. If it does thenn it contains the files needed to get to the Mac OS X Utilities, IE the Recovery HD files.
    What you should do is Boot the system from either the Time Machine backup, if it is bootable, or your External that has Lion on it, The Recovery HD if that drive contains a Recovery HD, or your Original Snow Leopard reinstall DVD that came with your Mac and then try to Restore from your Time Machine backup drive.
    If that fails to restore your system properly then nyou should reinstall Snow Leopard and the iLife Apps from the Original Discs then upgrade to Mt Lion which will be in the Mac App Store under your Purchases area. Then maybe you can restore your files from that Time Machine backup.
    scardanelli wrote:
    I've had a bunch of issues with my computer (you can look at some of my other questions on these forums) which, to my mind anyway, seemed to be finally given a diagnosis when my HD crashed. It may be paranoia but there have been enough problems that I'd rather do a clean install to be on the safe side.
    I have an early 2011, shipped with Snow Leopard.
    I was under the impression that Time Machine can't be used as a boot drive and the OS X Recovery is a firmware update (on my computer) or hard wired in (on later computers).  I might be wrong. I was planning on using the internet recovery, the HD failed right after I got some password protected files unencrypted and onto an external drive (was that necessary?) but wasn't sure if it's a problem if it installs Mavericks.
    So Setup Assistant will configure my accounts the same and I don't need to worry about that? That's a relief.
    Thanks for the lengthy response.

  • A few "technical" iPhone questions

    Believe it or not, I'm not going to complain about the price drop!
    Instead, I've owned my iPhone for a couple of days now, and have a few burning questions:
    1) Does the iPhone have the ability to keep nagging me that I missed a call?
    2) Many times, when I make or receive a call, either I cannot hear the other end, or the other end cannot hear me. It's like mute is on, but it isn't. Has anyone else had this problem? (It not just between iPhones, either, it's happened with me calling a Verizon number).
    3) Is there any way to have the contacts screen display the records my the way Outlook says to display (file as) a contact? If I have Jim Jones at Acme Computer, I'd like the contact on the iPhone to be under Acme Computer, not Jim Jones. If I have 10 people at Acme Computer in my contacts, doesn't it make sense to have them grouped together instead of spread all over the alphabet?
    4) Is there any way to put some of the "nested" funtions on the main iPhone page? In other words, under PHONE, there is RECENT and VOICEMAIL. Is there a way to put those as icon on the main icon menu screen instead of having to touch, touch, touch to get to them? It sure would be nice, while driving, to just have to touch one button to get to where I want instead of having to take my eyes off the road to navigate a bunch of screens...
    Thanks for your input.

    Darryl Mylrea wrote:
    1) Does the iPhone have the ability to keep nagging me that I missed a call?
    No. Not at this time. I haven't had a phone that does though.
    2) Many times, when I make or receive a call, either I cannot hear the other end, or the other end cannot hear me. It's like mute is on, but it isn't. Has anyone else had this problem? (It not just between iPhones, either, it's happened with me calling a Verizon number).
    During the two months plus I've had it, this has happened a few times. I just call them back and it's fine. This did happen occasionally with my old phone as well.
    3) Is there any way to have the contacts screen display the records my the way Outlook says to display (file as) a contact? If I have Jim Jones at Acme Computer, I'd like the contact on the iPhone to be under Acme Computer, not Jim Jones. If I have 10 people at Acme Computer in my contacts, doesn't it make sense to have them grouped together instead of spread all over the alphabet?
    I use Apple Address Book which has a check box to designate the contact as a business instead of an individual. The listing is then alphabetized by the business name instead. Is there anything in Outlook to do this same thing? I'm not sure what would happen with more than one listing from the same business. One way I've gotten around it in Address Book is to add multiple phone numbers under the business (or household for friends/families with more than one phone number) and then create a custom phone type for each person (ie. Jim Jones cell, Jim Jones home, etc.). One other thing to keep in mind is to use Groups. If you find that your contact list is getting too crowded, create some groups in Outlook and then sync the groups to your iPhone. You could create a group that had all your contacts from "Acme Computer".
    4) Is there any way to put some of the "nested" funtions on the main iPhone page? In other words, under PHONE, there is RECENT and VOICEMAIL. Is there a way to put those as icon on the main icon menu screen instead of having to touch, touch, touch to get to them? It sure would be nice, while driving, to just have to touch one button to get to where I want instead of having to take my eyes off the road to navigate a bunch of screens...
    So far the only keys that you can change are in the iPod portion. Give it a few more days. Navigating the screens will become second nature. I have no trouble in the car.
    Good luck and enjoy your new iPhone!

  • Getting iphone, Questions about Family Plan. NEED HELP!

    So right  now I am on a family plan with my Dad and mother and we all have old phones that are basic basic. Our family plan has no Data plan at all, and in fact the plan is so old that it does not exist anymore. However I am moving away soon and I want to upgrade to an iphone. My question is this, If I upgrade, will I have to get my own plan? Or will I be able to just upgrade my phone and add the data charges just to my phone without making my parents upgrade their phones as well?
    Any help will be awesome. I don't want to go into the store and talk to a sales person because they are motivated by commission so it would be in their best interest to upgrade all or them. So if I can go in there educated about the specifics of upgrading it would help.
    Thanks!!

    Steveo15317 wrote:
    So right  now I am on a family plan with my Dad and mother and we all have old phones that are basic basic. Our family plan has no Data plan at all, and in fact the plan is so old that it does not exist anymore. However I am moving away soon and I want to upgrade to an iphone. My question is this, If I upgrade, will I have to get my own plan? Or will I be able to just upgrade my phone and add the data charges just to my phone without making my parents upgrade their phones as well?
    Any help will be awesome. I don't want to go into the store and talk to a sales person because they are motivated by commission so it would be in their best interest to upgrade all or them. So if I can go in there educated about the specifics of upgrading it would help.
    Thanks!!
    Thanks to our forum member for the great information!
    In addition, please note that you will most likely be able to keep your current calling plan when you upgrade your line to an iPhone 4; however, if the iPhone 4 is not compatible with your current calling plan you will be notified when you process your order online if you login to your My Verizon account and you will be presented with your new calling plan options.
    If your calling plan is compatible with the iPhone 4, you will be able to simple upgrade to the iPhone 4 device and add the data plan to your line. This does not affect your parents calling plan in any way. You can also separate your line from the family calling plan and have an individual calling plan for your line and have your parents lines stay with their family share plan.
    If you do not feel comfortable ordering your upgrade phone online or at a store, you can also order your upgrade from the comfort of your home if you dial 1-800-922-0204 to contact our customer service department.

  • Backup iPhone question

    When I bought my iPhones and also bought a backup iPhone. It's still in the box unopened. I always buy a backup because I only have a cell phone. So I buy a backup of the phone I am using at the time. If my cell dies at 11pm, I can just put my SIM into my backup. Been doing this for years.
    So. The unopened iPhone. I wanted to connect it up and update it to the latest software. Then put it back in storage for backup.
    The question is:
    Is it possible to take an iPhone, update it and then go back to my main iPhone? My iPhone is an 8 gig version. The backup is a 4 gig.
    Do I have to activate the backup iPhone if I connect it to iTunes to update? Will this screw up my ATT account?
    Can an iPhone user go back and forth between iPhones?
    All other cell phones I've owned over the years I could just swap out the SIMS. The network didn't care and activation was a non-issue.
    Anyone see any problems with my iPhone scenario?

    This should not be a problem but you must activate this iPhone with AT&T and iTunes to be able to use it and/or update it with any available Apple updates but this will or should be an abbreviated iPhone activation process of the original since you are using an existing AT&T SIM card that is already activated. This will have no affect on your AT&T account. If an iPhone is lost or stolen, the same applies.
    Once this new iPhone is activated with AT&T and iTunes, you can switch the SIM card between iPhones and you can use your iPhone's SIM card with another AT&T provided phone or an unlocked GSM phone.

  • Registering a Japanese iPhone as an American

    I'm an American military spouse currently stationed in Japan. I purchased an iPhone a little over a month ago, with a Japanese carrier, and obviously have a Japanese (11 digit) phone number. I already have an Apple ID, which is associated with my (pre-existing) Mobile Me account. When I try to go through the "register my iPhone" process in iTunes, I hit a roadblock when I have to enter my iPhone's phone number, because it is expecting an American 10-digit number. I'm guessing that if I registered it under a different (new) Apple ID I'd be able to indicate that I live in Japan and enter my Japanese number with no problem; however, I'm worried that this would cause problems for me - namely, not being able to buy American content from the iTunes store, and not being able to sync my iPhone with my Mobile Me account (since my phone would be registered under a different Apple ID).
    Any ideas? Advice? I don't like the idea of going 3 years with an unregistered phone, but I also don't want to be unable to download American TV shows because honestly, iTunes is a pretty important lifeline to American culture for us.
    TIA!
    Kerry

     

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