Japanese or Chinese characters showing up in contextual menu (right click)

Whenever I right click inside a Firefox (v 3.6.17) window, there are three (3) menu picks at the very bottom of the contextual menu that are displayed in either Japanese or Chinese characters. How do I fix this?
Thanks in advance for any help!

Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
* https://support.mozilla.com/kb/Safe+Mode
* [[Troubleshooting extensions and themes]]

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