Japanese text is gibberish in iTunes Music library

Hello,
Problem is: Songs w/Japanese text (Kanji, Kana) as artists and/or title names look like gibberish in my iTunes Music library (viewing songs on the hard drive).
On a new WinXP PC I loaded iPod+iTunes from CD on computer. Songs play fine in iTunes. Japanese text looks fine in Windows\My Music folder. Japanese text looks fine in iPod device. With iPod connected to PC, I can view my iPod songs inside the iTunes window and the Japanese songs text Kanji looks great. (Yet if I look at same songs located on the PC using the iTunes program, they look bad).
I removed iTunes from PC, then downloaded it from the Japan Apple.com site; no change in problem. Help!
Window's settings are:
--WinXP is US English, Control Panel region is US English, Window's Far East language support is enabled. but language for non-Unicode programs is Japanese (other Japanese software looks fine), Japanese IME is enabled
-- Internet Explorer's Language Preferences is set for Japanese 1st, English 2nd.
Thanks in advance!
Erin W

I tried the "convert ID3 tags >> Reverse Unicode" option on a few songs. It only caused the gibberish song names and titles to change to different gibberish.
The odd thing is that I have some songs that had english in some ID3 tags (such as "name") and Japanese in other ID3 tags (such as "artist") and for those, the Japanese text looks great. And yet some song text doesn't.
I tried deleting a few songs from the iTunes Music library, then click-and-drag the songs from Windows' My Music folder into the iTunes program. It adds it back with the Japanese text still unreadable, same as before.
I don't know what else to do. I've searched the discussions database here and found instances of the same problem but no fixes.
Thanks for the help though, and I'd be glad to see any other ideas.
Erin

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