Java 1.4.2_03 support on Windows 2003 RC2

I installed Windows 2003 RC2 64-bit onto a Sun X4100.
Put in all the drivers and tools and everything works fine.
There is a cool tool called "LSI Logic MyManager" that utilizes java to monitor the status of the hardware OS mirror on the LSI controller.
However, after my customer installed some of their applications, the LSI Logic MyManager couldn't start anymore. Further investigation found out that the java went quiet.
Below are a few findings:
1. After new installation, when java was still working, the command "java -version" will show the correct java and version installed. But now, the same command just skips a line and back to prompt.
2. When I start the LSI Logic MyManager, it shows an error saying "Couldn't find the correct java version (1.4.2_03)"
3. Tried installing newer java like 1.4, 1.5 and also 1.6 but the software specifically looks for 1.4.2_03 only.
4. Tried uninstalling the software but erred with "Couldn't find the correct java version (1.4.2_03)" too
5. Tried installing the software onto another server (the application is able to start, as well as java) and copy the whole directory back to the server with problem. Application behave the same, shows error, and java has no response (like dead).
6. There are no newer version of LSI Logic MyManager available that hopefully supports newer java version.
So, that'all above things that I tried to solve the mystery. Anyone, any advice or solution will be greatly appreciated. Thanks.

Sorry for the duplicated message. It's my first post and I messed up a little with the right section.
A new downloaded copy of the file or other versions of Java failed to install with the same error message.
I've learned there is a product ID in the registry that must be present for the installer to run. I'm searching for this "mysterious" product ID and how to set the right Windows XP Registry entry for the JSE 1.4.2_03 version.
I'm still not sure this will fix the problem.
Thanks for replying.

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