Java 102 error and unable to reload the latest version of the software

Hi, I am trying to sort out my Blackberry curve which is showing the error message Java 102 reset. I have tried to follow the instructions in KB11320 & KB10068 but the phone has the most up-to-date version of the software on it and the ‘view other versions’ option is not available. Any ideas what I should do next?
Solved!
Go to Solution.

Disconnect the bb from the computer, close desktop manager,
manually download and install the device software on the PC from
http://us.blackberry.com/support/downloads/download_sites.jsp
Try updating again.
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-ViciousFerret
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Hi cm1111
Welcome to BlackBerry Support Forums
As we all know error 507 means there is no OS installed , If your device is not detected then you can try the Application loader to load the OS :
KB10144 How to force the detection of the BlackBerry smartphone using Application Loader.
or You can try this : How do I wipe the BlackBerry using Jl Cmder? and What to do next if Jl Cmder will not connect and wipe .
Prince
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

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Java 102 error and unable to reload the latest version of the software

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