Java 6 update 19 will not uninstall

I am trying to revert to update 17 because of the various errors I receive with update 19, as indicated in other topics. In the control panel, update does not uninstall for some reason. Any suggestions so that I can reinstall update 17.
I am on Win 7 pro, and the problems arise in Firefox when I access my learning management system, Blackboard/WebCT. IT advice is to revert to previous update.
Ty, Daniel

I see that a lot of you have read this notice but no one has responded. I'm stuck with that annoying certification message that everyone has talked about in other threads. Doesn't anyone have an idea about this?
I sure would appreciate it.
Daniel

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After installing recent java + security update, computer will not sleep

After installing the recent java, daylight savings, and the security update. my computer will not sleep. Does anyone else have this problem? I do have an adaptec usb2 card installed but nothing is plugged into it. Also i don't have any Ipods or external things plugged in. I have had the same setup for the past year with no problems, now it will not sleep. I have also tried repairing the permissions. Please help

When you select Sleep from the Apple Menu nothing happens, is that correct? Try this: Go menu > Home > Library > Preferences. Drag the whole of the Preferences folder to the desktop. Restart your mac, don’t worry if things look different, you have not lost anything. Can the mac sleep now? If yes, then its a damaged or corrupted .plist or preference. If you are using Apple Mail, drag the com.apple.mail.plist back to the new preferences folder created on reboot, you dont really need anything else but keep hold of the old preferences (the one you dragged to your desktop) just in case for a month or two. If everything else is OK you can safely delete it. If it has not cured the problem then remove the new preferences folder created on reboot by taking it to the trash, drag back the preferences folder you moved to the desktop and reboot. Now reinstall a clean OS. See how you go from there

Java 6 Update 29 - Can't Uninstall

Is there any particular reason why the new Java 6 Update 29 will NOT uninstall?
Running Windows XP Pro 32bit

I am having the same problem with update 29 and cannot get through the 800 number. This version has disabled my access to the US patent office system. They have posted a warning. I removed all older versions and tried to install the last version for their system which is update 26. I tried installing 26 but I get the error message that a later version is installed and will not continue. How can I remove the flag so that I can downgrade. You should always offer the ability to downgrade if it doesn't work.

HT1923 iTunes on my Windows Vista has failed to update over several weeks. Attempting uninstal/reinstall according to iTunes support page. Will not uninstall 'Apple Mobile Device Support' - goes to 99% then progress bar unwinds completely. Tried rebooting

iTunes on my Windows Vista has failed to update over several weeks. Audio will not play out. Attempting uninstal/reinstall according to iTunes support page. Will not uninstall 'Apple Mobile Device Support' - goes to 99% then progress bar unwinds completely. Tried rebooting. Any clues??

Hey petanque1,
Thanks for the question. I understand that you are experiencing issues installing iTunes for Windows. The following article outlines the error message you are receiving and a potential resolution:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Some Windows customers may experience installation issues while trying to install or open iTunes 11.1.4.
Symptoms may include:
"The program can't start because MSVCR80.dll is missing from your computer"
"iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows Error 126)”
"Runtime Error: R6034 - An application has made an attempt to load the C runtime library incorrectly"
"Entry point not found: videoTracks@QTMovie@@QBE?AV?$Vector@V?$RefPtr@VQTTrack@@@***@@$0A@VCrashOnOverf low@@***@@XZ could not be located in the dynamic link library C:\Program Files(x86)\Common Files\Apple\Apple Application Support\WebKit.dll”
Resolution
Follow these steps to resolve the issue:
Check for .dll files
1. Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
2. If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
3. Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
1. Uninstall iTunes and all of its related components.
2. Reboot your computer. If you can't uninstall a piece of Apple software, try using theMicrosoft Program Install and Uninstall Utility.
3. Re-download and reinstall iTunes 11.1.4.
Thanks,
Matt M.

Java Runtime will not uninstall!

I just tried to install sun's java vm (v.1.4.1_02), but nearing the end of the installation, the install would not go any further so I had to cancel. Now my system says that the runtime environment is installed, but if I try to uninstall it in the control panel (I'm running xp), the uninstall fails. Everything seems to go ok, but when finished, the java entry is still there in my control panel. Please help. Thank you.

I have the same problem. I had two versions and the latest uninstalled but the 1.4.0_01 will not uninstall or at least it still exists in my control panel. I want to completely start over with java but I don't want mulitple versions at the same time. Please help or direct me to the answers to completely remove java.
thanks
Mackjazz

I upgraded from 3.6.13 to Beta 4.0 and now Firefox will not open at all I tried to uninstall to start again but it will not uninstall either it does nothing.

I uninstalled Beta 4 and re-installed 3.6.13 now Firefox will not open at all I tried to uninstall to start again but it will not uninstall either it does nothing, I have been using Firefox for a long time but cannot resolve this problem can anyone help and give me a solution please. As I use Firefox as my web browser it is very frustrating.
The fact it will not uninstall appears to be something completely new as nobody I know who uses Firefox has ever encountered this in the past.

Did you check your security software (firewall)?
A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process.
See [[Server not found]] and [[Firewalls]] and http://kb.mozillazine.org/Firewalls
If necessary then also see:
* http://kb.mozillazine.org/Browser_will_not_start_up
* http://kb.mozillazine.org/Error_loading_websites

"Apple Mobile Device Support" will NOT uninstall from my computer, so I am still unable to upload iTunes

"Apple Mobile Device Support" will NOT uninstall from my computer so I am still unable to upload iTunes. I have tried it multiple times in multiple ways and after the uninstall always fails. Solutions to this specific problem?

I don't know... A link to the official repair advice is given at the top of my user tip. There was a new build of the iTunes 11.1.4.62 setup file released yesterday which is supposed to install cleanly on any system still back on iTunes 11.1.3.8, however they are still giving the same advice for problem systems that have already been upgraded. I.e. the new installer won't repair a currently borked install.
You can download 7-Zip (free), or a free trial of WinRAR, and unpack the iTunesSetup.exe or iTunesSetup64.exe file into its components, then try installing them individually in alphabetical order (don't try to install SetupAdmin.exe or iCloud.msi). AMDS might not install right now, but you may get a more useful error message as to why not, and you might be able to run iTunes even if you can't update your devices at this stage.
tt2

Fire Fox v3.6.3 will not run in normal or safe mode, also will not uninstall

FF v 3.6.3 for windows vista will not open and run in normal or safe mode, FF will not uninstall from folder or add/remove programs, tried to reinstall from Mozilla site did not work. Internet Explorer also will not run and crashes. I am using Safari it runs fine no problems. FF has been crashing for about a week unexpectedly but will reopen and run, but will not run at all now..?
== Crash ID(s) ==
ID: e3f78c3f-b182-44a9-8ef6-ca84c2100617
== User Agent ==
Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US) AppleWebKit/531.21.8 (KHTML, like Gecko) Version/4.0.4 Safari/531.21.10

From the Crash ID information, it seems this is related to the AVG antivirus, version 8.5. If possible, please try updating you AVG installation (the program) to latest version; according to [https://bugzilla.mozilla.org/show_bug.cgi?id=547210 Bug 547210] AVG has released an update May 17. to AVG version 9 that should fix this problem.
Please let us know if this fixes the problem with Firefox crashing.

QuickTime 7.3.1 will not uninstall

I tried to update to version 7.4.14 but the older version will not uninstall. I get a splash screen that says "The feature you are trying to use is on a network resourse that is unavailable" it goes on to say "Click OK to try again, or enter an alternate path to a folder containing the installation package 'QuickTime.msi' in the box below. I've got the install exe for 7.3.1 but do not know how to extract the QuickTime.msi from it because when I run the old executable for 7.3.1 I get the same splash sceen above. Doee anyone know how to resolve this?

+the older version will not uninstall. I get a splash screen that says "The feature you are trying to use is on a network resourse that is unavailable" it goes on to say "Click OK to try again, or enter an alternate path to a folder containing the installation package 'QuickTime.msi' in the box below.+
With that complex of symptoms, let's try the following procedure.
Download and install the Windows Installer CleanUp utility:
Description of the Windows Installer CleanUp Utility
Now launch Windows Installer CleanUp ("Start > All Programs > Windows Install Clean Up"), find any QuickTime entries in the list of programs in CleanUp, select those QuickTime entries, and click “remove”.
Next, we’ll manually remove leftover program files and folders.
1. On the Start menu, click My Computer (or double-click My Computer on the Desktop).
2. In My Computer, open Local Disk.
3. Open Program Files.
4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
5. Navigate to C:\Windows\system32\.
6. Remove the files QuickTime.qts and QuicktimeVR.qtx. (If “Hide filename extensions for known file types” is enabled on the PC, then those two files will appear as “QuickTime” and QuickTimeVR”.)
7. Restart your computer.
Now try another QuickTime install. Does it go through properly this time?

Since iTunes update it will not open & it fouls up internet

Since my iTunes automatically updated it will not open. When I try to open it my web browser no longer works. I have to reboot the computer in order to use my web browser. When I tell the computer to restart it gives me a "QT Helper is not responding" message.
I have tried uninstalling and reinstalling Quick Time and iTunes both, with no positive resolution. Is this a problem others are having and is there a fix for it. I REALLY miss my iTunes!

Hello and welcome...
Try disabling your anti virus software and turning off the Firewall.
Carolyn

Someone PLEASE help! Java SE 6 runtime -- I downloaded Java and Illustrator still will not launch!!!!

I purchased this CS6 product and have been unable to use it. What's the problem with the error? I know I'm not the only one who has experienced this. I just got off the phone with Apple and they helped me install Java but Illustrator still will not launch. I'm a designer and have work to do. Someone, please help! Thank you.

Hi,
If you are on MAC 10.7 or 10.8. Try the following steps:
Step 1. Download Apple Java 2013-002 for OS X 10.7 and 10.8 from location: http://www.macupdate.com/app/mac/39490/apple-java
Step 2. Install this JAVA version using the DMG file.
>>> Once the installation gets completed a “Software Update” dialog gets displayed which says that “To open ‘Adobe Illustrator CS6’ you need a JAVA SE 6 runtime…..”
Step 3. Click on the “Install” button on the “Software Update” dialog
Step 4. Launch AI
Let me know the end results.
With Best Regards,
Raghuveer

After doing a widows update itunes will not work at all

after doing a widows update itunes will not work at all

hiya!
I get the itunes has encounterd a problem and needs to close, sorry for the inconvenience error, no specific error number. I do not have QT installed,
not having QT installed is what will be causing your itunes error message at the moment. let's try a careful standalone QT 7.1 install.
download and save a copy of the QT 7.1 standalone installer to your hard drive. (we'll run the install from there rather than online.) switch off antivirus and antispyware applications prior to the install.
Quicktime 7.1 Standalone Installer
if that install goes through okay, does your itunes launch properly again?
(if you get an error message on the QT standalone reinstall, let us know what it says. include error message numbers if you're getting any.)
love, b

I am trying to update to iTunes 10 to us my new iPad, but I can not remove a corrupted "apple software update" program... I can get everything else off, but due to "previous version" of software update it will not continue.

I am trying to update to iTunes 10 to us my new iPad, but I can not remove a corrupted? "apple software update" program... I can get everything else off, but due to "previous version" of software update it will not continue.
I stopped in to see one of the genius at the local store who referred me to "Windows Installer 4.5 Redistributable" (I am trying to install it on a Windows XP System)
The last version on iTunes on my PC was iTunes 7.
Thanks for your help,
Julia from Woodridge

Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Apple Software Update entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

FIREFOX CRASHES WHEN I OPEN IT TRIED TO UNINSTALL AND RE INSTALL BUT IT WILL NOT UNINSTALL AND STILL WILL NOT WORK

EVERYTIME I TRY TO USE FIREFOX IT CLOSES IMMEDIATELY. I TRIED TO UNINSTALL IT BUT IT WILL NOT UNINSTALL. WHEN I TRIED TO RE DOWNLOAD IT AND RUN FIREFOX 4.0 IT WONT DO IT CAUSE IT SAYS ITS STILL TRYING TO DELETE THE OLD ONE AND KEEPS RESTARTING MY COMPUTER WITHOUT DELETING IT OR INSTALLING THE NEW ONE.

I would expect wording related to connection, but see
http://kb.mozillazine.org/Firewalls

I have installed a free download from an older version adobe reader and it will not uninstall?

Most programs unistall easily from the control panels add/remove programs icon application.
This older version i installed on my computer will not uninstall.
Any sggestions.
It tends to stall out or not uninstall at all.
There is not even an unistall choice available any more on the add/remove programs.

You can try using this tool to remove all traces of previous version(s) of Reader:
http://labs.adobe.com/downloads/acrobatcleaner.html
Then, you can download the offline Reader installer from
http://get.adobe.com/reader/enterprise/
After downloading, restart your computer and run the installer before doing anything else.

Java 6 update 19 will not uninstall

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