Java 7 not working on OSX 10.8.3

I need some help with Java 7.
I am trying to open my photo lab software, however, it keeps giving me a message saying I need to download the Java Runtime Environment. I clicked on the link and it brought me to the Java site. I sucessfully download the software but it still doesn't work even though Java test show's it's working.
I'm running OS X 10.8.3.
I downloaded the softwared using Firfox don't know if that makes a difference.
I've checked my Java setting and they all seem to be enabled. At this point I have not idea whats going on. I didn't have this problem before and can't figure out what to do.

I had a similar problem running Java with OSX 10.8.3.  Even after performing the latest software update (including Safari 6.0.4) in addition to download and installation of the latest version of Java (version 7 update 21), Java did not work. And the “Java icon” was absent from the “system preferences” menu (should be at the bottom under the tab “other”). Very strange! But I found a solution: 1.) Go to “Library > Internet Plug-Ins”; 2.) Move all JavaAppletPlugins to trash (I moved “JavaAppletPlugin (1.7.10.18).plugin” and “JavaAppletPlugin.plugin”); 3.) Download and run the latest Java update; 4.) re-launch Safari.
That solved my problem and I can run Java applications in Safari. Again......

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