Java applets wont load in Safari and constantly crash in Firefox

I have to use Java Applets to work from home. I normally use Firefox as my browser but since the last Java update Forefox keeps crashing. I have tried Safari too and it wont load the applets at all. I am desperate to get some work done but I can't get into my work files that are stored on my office's servers.
I have seen lots of discussion about enabling java etc. in my browser and all of that has been done.

Make sure your Java system is updated on both sides (home and work computers).
As an alternative, you might look into a non-Java VPN solution. I use RealVNC (free for up to 5 computers) to work from home on my Macs and connetc to WinXP and Win7 systems at work. It works beautifully and I can connect to all 4 work systems simultaniously! The only thing the free version won't do is print remotely... so I print to PDF in my Dropbox and print that at home.
For VPN, I use a Cisco RV042 4 port router (about $90 at BestBuy) and connect via the built in OS X VPN in the Network Preferences panel. It literally took less than 5 minutes to set up. Sweet, simple, minimal cost and setup, and I can work from the house 24/7 if needed.

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1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*genieo\* \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB ' com.adobe.AAM.Updater-1.0 com.adobe.AAM.Updater-1.0 com.adobe.AdobeCreativeCloud com.adobe.CS4ServiceManager com.adobe.CS5ServiceManager com.adobe.fpsaud com.adobe.SwitchBoard com.adobe.SwitchBoard com.apple.aelwriter com.apple.AirPortBaseStationAgent com.apple.FolderActions.enabled com.apple.installer.osmessagetracing com.apple.mrt.uiagent com.apple.ReportCrash.Self com.apple.rpmuxd com.apple.SafariNotificationAgent com.apple.usbmuxd com.citrixonline.GoToMeeting.G2MUpdate com.google.keystone.agent com.google.keystone.daemon com.microsoft.office.licensing.helper com.oracle.java.Helper-Tool com.oracle.java.JavaUpdateHelper com.oracle.java.JavaUpdateHelper org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.startx ' ' 879294308 4071182229 461455494 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 3694147963 1233118628 2456546649 2806998573 2778718105 2636415542 842973933 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 523110921 2883943871 3873345487 ' 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^$[0-9]+$ /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<10) print "com.apple.";} ' ' { sub(/ :/,"");print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ 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' /^ *$/d;s/^ */ /;' ' s/^.+ |\(.+$$//g;p ' '/\.(appex|pluginkit)\/Contents\/Info\.plist$/p' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' pluginkit scutil dtrace profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. $ -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$(RefProc): \$Message' -k Sender Req 'fsev|kern|launchd' -k RefProc Rne 'Aq|WebK' -k Message Rne 'Goog|ksadm|probe|Roame|SMC:|smcD|sserti|suhel| VALI|ver-r|xpma' -k Message Req 'abn|bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|NVDA$|pagin|proc: t|Roamed|rror|SL|TCON|Throttli|tim(ed? ?|ing )o|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true $ -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,Ex}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,In{p,ter},iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????|wc -l' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' " -F '\$Time \$Message' -k Sender kernel -k Message CSeq 'n Cause: -' " );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents XPC\ cache Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors App\ extensions Lockfiles Memory\ pressure SMC Shutdowns );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};A'$((7+i))'() { v=` eval sudo "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};';done;A9(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};for i in 1 2 7 8;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;B1&&D73 19 53 67 55;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 54 12 56;D23 5 14 12 14;D22 6 36 13 15;D22 20 52 66 54;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D82 35 49 61 51;D82 11 17 17 20;for i in 0 1;do D82 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A8 18 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;B3 4 0 65;A3 14 6 32 0;B4 0 16 11;A1 26 50 64;B7 16;C3 52;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D73 21 0 32 19;D73 10 42 32 40;D82 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 21 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D83 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 10 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 21 48 49 49;B3 4 22 57;A1 21 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D12 4 51 32 53;D23 22 9 37 7;A9;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

I downloaded songs to my phone at xmas and when i plugged in to my laptop it wiped the phone of new purchases when i try and download them to my computer in itunes via previous purchesses it wont load the list and i keep getting error 10053 can any1 help

i downloaded songs to my phone at xmas and when i plugged in to my laptop it wiped the phone of new purchases when i try and download them to my computer in itunes via previous purchesses it wont load the list and i keep getting error 10053 can any1 help

Syncing shouldn't trouch you photos unless you have photos in a Photo Library album. These would be photos that were synced to your phone from your computer. If you do have any, you'll need to use an app like PhotoSync to transfer them to your computer prior to syncing.
If you prefer to backup your camera roll photos prior to syncing, open iTunes and go to Preferences>Devices and check "Prevent...from syncing automatically". Then connect your phone to your computer and import them as explained here: http://support.apple.com/kb/HT4083.
Then, to minimize data loss, follow the steps in this user tip: https://discussions.apple.com/docs/DOC-3141. To follow the steps, first open iTunes and go to View>Show Sidebar. Also, Transfer Purchases is now located in File>Devices.

I recently update Safari and it crashes every time I opened. Can anybody help me?

I recently update Safari and it crashes every time I opened. Can anybody help me?

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if iTunes crashed, you would enter "iTunes" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, select
          DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.

Safari and iTunes crash on start up

Hi There,
I have a macbook pro and both safari and itunes crash on start up.
It happened after I tried to install Microsoft Silverlight - which did not work.
I have now deleted all files I can see to do with silverlight and reinstalled itunes - but still crashes on start up.
Does anyone have any ideas how to fix?
Peter

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if Safari crashed, you would enter "Safari" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, select
          DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.

Safari (and Mail) crashes when launched after PIXMA MP520 installation

I installed a Canon PIXMA MP520 (printer, scanner, copier). After that Safari (and Mail) crashes when I try to start it.
Can anyone help?
Below is the "crash report" for Safari:
Process: Safari [432]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 3.1.2 (5525.20.1)
Build Info: WebBrowser-55252001~1
Code Type: PPC (Native)
Parent Process: launchd [72]
Date/Time: 2008-07-23 17:09:31.603 +0300
OS Version: Mac OS X 10.5.4 (9E17)
Report Version: 6
Exception Type: EXCBADINSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000002, 0x0000000096109ee4
Crashed Thread: 0
Thread 0 Crashed:
0 com.apple.WebCore 0x96109ee4 WebCore::KURL::KURL() + 4
1 com.apple.WebCore 0x96112a3c WebCore::Page::Page(WebCore::ChromeClient*, WebCore::ContextMenuClient*, WebCore::EditorClient*, WebCore::DragClient*, WebCore::InspectorClient*) + 108
2 com.apple.WebKit 0x925a1cd4 -[WebView _commonInitializationWithFrameName:groupName:] + 532
3 com.apple.WebKit 0x925a194c -[WebView initWithFrame:frameName:groupName:] + 204
4 com.apple.Safari 0x00009740 0x1000 + 34624
5 com.apple.Safari 0x0000934c 0x1000 + 33612
6 com.apple.Safari 0x000091a8 0x1000 + 33192
7 com.apple.Safari 0x00009108 0x1000 + 33032
8 com.apple.AppKit 0x941e0b28 -[NSDocument initWithType:error:] + 36
9 com.apple.AppKit 0x941e0270 -[NSDocumentController makeUntitledDocumentOfType:error:] + 268
10 com.apple.AppKit 0x941dfd18 -[NSDocumentController openUntitledDocumentAndDisplay:error:] + 256
11 com.apple.AppKit 0x94397c50 -[NSDocumentController newDocument:] + 40
12 com.apple.Safari 0x00008d24 0x1000 + 32036
13 com.apple.Safari 0x00008be0 0x1000 + 31712
14 com.apple.Safari 0x00008b28 0x1000 + 31528
15 com.apple.Safari 0x00008ac4 0x1000 + 31428
16 com.apple.Safari 0x00008a80 0x1000 + 31360
17 com.apple.AppKit 0x941df738 -[NSApplication _doOpenUntitled] + 416
18 com.apple.AppKit 0x941deedc -[NSApplication(NSAppleEventHandling) _handleAEOpen:] + 220
19 com.apple.AppKit 0x941de73c -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 88
20 com.apple.Foundation 0x91ce5010 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 480
21 com.apple.Foundation 0x91ce4de4 _NSAppleEventManagerGenericHandler + 236
22 com.apple.AE 0x91c09ce0 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 164
23 com.apple.AE 0x91c09be8 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 40
24 com.apple.AE 0x91c099ec aeProcessAppleEvent + 212
25 com.apple.HIToolbox 0x91901028 AEProcessAppleEvent + 52
26 com.apple.AppKit 0x941dc288 _DPSNextEvent + 1156
27 com.apple.AppKit 0x941dba10 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 112
28 com.apple.Safari 0x0000878c 0x1000 + 30604
29 com.apple.AppKit 0x941d56cc -[NSApplication run] + 736
30 com.apple.AppKit 0x941a60d0 NSApplicationMain + 440
31 com.apple.Safari 0x000bdd30 0x1000 + 773424
Thread 1:
0 libSystem.B.dylib 0x949ab264 pread$UNIX2003 + 12
1 libSystem.B.dylib 0x949564ac malloc + 64
2 com.apple.WebCore 0x95bca864 sqlite3PagerAcquire + 4036
3 com.apple.WebCore 0x95f182b4 checkList + 308
4 com.apple.WebCore 0x95f17dd4 sqlite3BtreeIntegrityCheck + 1332
5 com.apple.WebCore 0x95bbcdb0 sqlite3VdbeExec + 34304
6 com.apple.WebCore 0x95bb45d4 sqlite3Step + 1604
7 com.apple.WebCore 0x95bc1604 sqlite3_step + 148
8 com.apple.WebCore 0x95f17500 WebCore::IconDatabase::checkIntegrity() + 160
9 com.apple.WebCore 0x95bc17e8 WebCore::IconDatabase::performOpenInitialization() + 72
10 com.apple.WebCore 0x95b9e8fc WebCore::IconDatabase::iconDatabaseSyncThread() + 220
11 libSystem.B.dylib 0x94997658 pthreadstart + 316
Thread 0 crashed with PPC Thread State 32:
srr0: 0x96109ee4 srr1: 0x0208f030 dar: 0xa03f11ec dsisr: 0x0a000000
r0: 0x00000000 r1: 0xbfffdc20 r2: 0x00315f54 r3: 0x00315f5c
r4: 0x00314660 r5: 0x00000000 r6: 0x00320150 r7: 0x003010b8
r8: 0x00320140 r9: 0x00000000 r10: 0x0000e7a8 r11: 0x00000016
r12: 0x949567d0 r13: 0xa081658c r14: 0xffffffff r15: 0xbffff094
r16: 0xbffff4c8 r17: 0xbffff5b0 r18: 0x00299800 r19: 0x00144570
r20: 0x00000000 r21: 0xa0401ad0 r22: 0xa0401ad0 r23: 0x00299660
r24: 0x00320150 r25: 0x00320140 r26: 0x003010c0 r27: 0x003010b8
r28: 0x003010c8 r29: 0x00315f30 r30: 0x00314660 r31: 0x961129e0
cr: 0x24002228 xer: 0x20000004 lr: 0x96112a50 ctr: 0x949567d0
vrsave: 0x00000000
Binary Images:
0x1000 - 0x13dfff com.apple.Safari 3.1.2 (5525.20.1) <17f263c76ef2d5167ef6d7067261d2f5> /Applications/Safari.app/Contents/MacOS/Safari
0x182000 - 0x191ffc SyndicationUI ??? (???) <fc04edfeb23291b9da72e772514e418f> /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
0x582000 - 0x67bff3 com.apple.RawCamera.bundle 2.0.7 (2.0.7) /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x8fe00000 - 0x8fe30b23 dyld 96.2 (???) <de66a32c822723aa5d6fb93f79e40ae9> /usr/lib/dyld
0x90003000 - 0x90022fff com.apple.Accelerate.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x90023000 - 0x90027ffe libGIF.dylib ??? (???) <d6e2a570359313a39c6783c2ecfee608> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x90028000 - 0x90043ffb libPng.dylib ??? (???) <a0a5ce98fa9fe98fe190c99a3dbbdfa0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x90123000 - 0x9012afff com.apple.CommonPanels 1.2.4 (85) <0d1256175c5512c911ede094d767acfe> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x9012b000 - 0x9018bfff com.apple.CoreText 2.0.2 (???) <e5940fddbca517f29b8865c9b02ddff0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x9018c000 - 0x901c1ffb com.apple.LDAPFramework 1.4.3 (106) <d9a3a16b2d468683b68f714d11196d7b> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x901c9000 - 0x904f2fe7 libLAPACK.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x90504000 - 0x90862ff2 com.apple.QuartzCore 1.5.3 (1.5.3) <c410b1f89e67d41c3d06eac1790b500c> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x90863000 - 0x9086efff com.apple.speech.recognition.framework 3.7.24 (3.7.24) <ae3dc890a43a9269388301f6b59d3091> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x9086f000 - 0x90877ffb libCGATS.A.dylib ??? (???) <f08869e380cd4b55e14714fe723cbc66> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x90878000 - 0x908beff9 com.apple.securityinterface 1.0 (32532) <82a438eff282dd1dc1f803dfd91b5f38> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x908bf000 - 0x908c8fff com.apple.DiskArbitration 2.2.1 (2.2.1) <a389b4c2badce39540f24402f7df35e7> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x90ab7000 - 0x90ac2ffb libgcc_s.1.dylib ??? (???) <ea47fd375407f162c76d14d64ba246cd> /usr/lib/libgcc_s.1.dylib
0x90ac3000 - 0x90ac3ff8 com.apple.Cocoa 6.5 (???) <e9a4f1c636d00893db0494c4040176ba> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x90af3000 - 0x90affff3 com.apple.audio.SoundManager 3.9.2 (3.9.2) <79588842bcaf6c747a95b2120304397a> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x90b00000 - 0x90b87ffb com.apple.audio.CoreAudio 3.1.0 (3.1) <3baa0645ba65ef3c69c975ac989b2caf> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x90b88000 - 0x90baefff libcups.2.dylib ??? (???) <faed280b72f625b591ae0506cb142367> /usr/lib/libcups.2.dylib
0x90baf000 - 0x91126fff com.apple.CoreGraphics 1.351.31 (???) <1d6f8c59da420b7b6105cf0f0dcc8f8e> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x91135000 - 0x911bafff libsqlite3.0.dylib ??? (???) <f2a33fe2663eab9c7f4806d2cf05b4ee> /usr/lib/libsqlite3.0.dylib
0x91220000 - 0x91345ffb com.apple.CoreFoundation 6.5.3 (476.14) <56add4656a227fa699f8aa1427b369d9> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x91346000 - 0x91361ffb com.apple.openscripting 1.2.6 (???) <12270fbb14905644f78975f227328a98> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x91362000 - 0x9138cff7 libssl.0.9.7.dylib ??? (???) <5dac2e94552ad76696c35bd6886f5a92> /usr/lib/libssl.0.9.7.dylib
0x9160b000 - 0x91611ffb com.apple.backup.framework 1.0 (1.0) /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x91685000 - 0x916b6fff com.apple.coreui 1.1 (61) /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x916b7000 - 0x917ffffb libicucore.A.dylib ??? (???) <dd2fd169aa328f6e97a1d700e5846866> /usr/lib/libicucore.A.dylib
0x91800000 - 0x91881fff com.apple.print.framework.PrintCore 5.5.3 (245.3) <032f772f8169945c1d1b524d96edcef6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x91882000 - 0x918abffb com.apple.shortcut 1 (1.0) <032016a45147a2f3f191ce70187587c9> /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
0x918ac000 - 0x918ccff7 libJPEG.dylib ??? (???) <92341083256fbcd28888a179ebf941ef> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x918cd000 - 0x91c06feb com.apple.HIToolbox 1.5.3 (???) <1f08f0263f6037c253e6cfbe69cfc5a0> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x91c07000 - 0x91c3cfff com.apple.AE 402.2 (402.2) <0b15a08da8ec38b74fb9dd6e579ed25f> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x91c3d000 - 0x91cb8fff com.apple.SearchKit 1.2.0 (1.2.0) <1b448fbae02460eae76ee1c6883f45d6> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x91cb9000 - 0x91cbaff8 com.apple.ApplicationServices 34 (34) <6aa5ee485bb2e656531b3505932b845f> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x91cbb000 - 0x91f00ffb com.apple.Foundation 6.5.5 (677.19) <1667218c075b6e69728c5c2dd9ff6065> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x91f01000 - 0x92336ffa libGLProgrammability.dylib ??? (???) <f032e07d587794af4d4ba1b7dc7b4fd2> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x92337000 - 0x92346fff com.apple.DSObjCWrappers.Framework 1.3 (1.3) <897487778bd1c0429fcd88c99c293583> /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x92347000 - 0x92348fff libffi.dylib ??? (???) <11b77dbce4aa0f0b66d40014230abd1d> /usr/lib/libffi.dylib
0x92349000 - 0x92386fff libRIP.A.dylib ??? (???) <7e5e8a6305111535e1297a342761ba27> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x92387000 - 0x92387fff com.apple.Carbon 136 (136) <f8fdb172887f2d6a374aed2d2a13b319> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x923ca000 - 0x923e1ffb com.apple.ImageCapture 4.0 (5.0.0) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x923e2000 - 0x9243effb com.apple.HIServices 1.7.0 (???) <48d200891cc9dd795ee547d526c6a45b> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x9243f000 - 0x92504ffb com.apple.CoreData 100.1 (186) <9cf54cb19b18e53ee22edb7ababa6e6c> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x92505000 - 0x9254cfff com.apple.NavigationServices 3.5.2 (163) <cb063c95a55ba12994a64c7e47f5706a> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x9254d000 - 0x9254dffb com.apple.installserver.framework 1.0 (8) /System/Library/PrivateFrameworks/InstallServer.framework/Versions/A/InstallSer ver
0x9254e000 - 0x9259dff7 libGLImage.dylib ??? (???) <dba44404ea3684df4f23df5e8e5430c3> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x9259e000 - 0x92660fff com.apple.WebKit 5525.18 (5525.18) <ef0071ec0d5faa5b198348bc4f909c7c> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x92661000 - 0x92666ff6 libmathCommon.A.dylib ??? (???) /usr/lib/system/libmathCommon.A.dylib
0x92667000 - 0x926a4ffe com.apple.securityfoundation 1.0 (32989) <1ceb30028f4b8ad6d4f37ddd5ba0d935> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x926a5000 - 0x9273bfff com.apple.LaunchServices 289.2 (289.2) <67191ba4de2d3d14be9b4bbddd4fe0a6> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x9273c000 - 0x9273fffb com.apple.securityhi 3.0 (30817) <ad843393cafb2193fd716df88d8136bf> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x92740000 - 0x9277eff7 libtidy.A.dylib ??? (???) <aec2c15110f29e8461160b4fa0a1fbbe> /usr/lib/libtidy.A.dylib
0x9277f000 - 0x9278dfff libz.1.dylib ??? (???) <1a70dd3594a8c5ad39d785af5da23237> /usr/lib/libz.1.dylib
0x9278e000 - 0x92790fff com.apple.CrashReporterSupport 10.5.0 (156) <80ad9e5e406c33f861fba5a238bbf8fe> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x92906000 - 0x92925fff libresolv.9.dylib ??? (???) <ea4013600c24f794dff0013de3db4bf4> /usr/lib/libresolv.9.dylib
0x9292c000 - 0x92991ffb com.apple.ISSupport 1.7 (38) /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
0x92992000 - 0x929e8fff libGLU.dylib ??? (???) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x929ea000 - 0x92a6effd com.apple.CFNetwork 330.4 (330.4) <6e1a01b50c14cf720e067ea018c4e4ad> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x92a6f000 - 0x92b58fff libxml2.2.dylib ??? (???) <6bf1a24e68615e0edf843988f5a0a1f4> /usr/lib/libxml2.2.dylib
0x92b59000 - 0x92b78fff com.apple.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x92b79000 - 0x92bc4ffb com.apple.Metadata 10.5.2 (398.18) <787e741e6b0c0b59f9b9c42a016672cb> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x939d3000 - 0x939daffb com.apple.print.framework.Print 218.0.2 (220.1) <c7e0e618d5867ae227403ae385aacd82> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x939db000 - 0x93a65fff libvMisc.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x93a66000 - 0x93a66ffa com.apple.CoreServices 32 (32) <42b6dda539f7411606187335d9eae0c5> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x93a72000 - 0x93b06ff7 com.apple.framework.IOKit 1.5.1 (???) <c1d6fa5eb7372b90ca4fea8910170152> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x93b07000 - 0x93b1fffb com.apple.DictionaryServices 1.0.0 (1.0.0) <fe37191e732eeb66189185cd000a210b> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x93b20000 - 0x93bf3fff com.apple.CoreServices.OSServices 226.5 (226.5) <50a4f7fe2d6078971f9ef6fc88cc5d2b> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x93bf4000 - 0x93c04fff libsasl2.2.dylib ??? (???) <18935d5e775962f4728b91189b092d45> /usr/lib/libsasl2.2.dylib
0x93c05000 - 0x93d23ff7 com.apple.audio.toolbox.AudioToolbox 1.5.1 (1.5.1) /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x93d24000 - 0x93e38ffa com.apple.vImage 3.0 (3.0) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x93e7c000 - 0x93ea7ff7 libauto.dylib ??? (???) <b3a3a4b0f09653bd6d58f1847922b533> /usr/lib/libauto.dylib
0x93ea8000 - 0x93ec3ff3 com.apple.DirectoryService.Framework 3.5.4 (3.5.4) <d69161954145cf745b51ae31e0961077> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x93fbb000 - 0x93fbbfff com.apple.Accelerate 1.4.2 (Accelerate 1.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x93fbc000 - 0x93fd5ffb com.apple.CoreVideo 1.5.1 (1.5.1) <9b726d9ba75efbaccaed1d34e2f71ea0> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x94017000 - 0x940d1fff libcrypto.0.9.7.dylib ??? (???) <4ea3d7e9a1c28ac7b17ed80873fe6598> /usr/lib/libcrypto.0.9.7.dylib
0x940ef000 - 0x9419ffff com.apple.QD 3.11.52 (???) <f33191c288897dd4d2e2c4b87bcc09b4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x941a0000 - 0x94915fff com.apple.AppKit 6.5.3 (949.33) <1144a07dd55895f89e44adf80cc151d9> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x9492c000 - 0x94953fff libxslt.1.dylib ??? (???) <3700d04090629deddb436aa2d516c56d> /usr/lib/libxslt.1.dylib
0x94954000 - 0x94aedfe3 libSystem.B.dylib ??? (???) <787ea59c19201d04a507b13d2bb3f9ac> /usr/lib/libSystem.B.dylib
0x94aee000 - 0x94bd5fff com.apple.JavaScriptCore 5525.18 (5525.18) <d94ee2a4a7aa244335a4a2a49a5aaeec> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x94c84000 - 0x94f85ffb com.apple.CoreServices.CarbonCore 786.4 (786.4) <07a9bff6abb5dabf362dd2f14d016d36> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x94f86000 - 0x95036fff edu.mit.Kerberos 6.0.12 (6.0.12) <5cf1a9c1d7e526bb9b084013a1722d08> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x95037000 - 0x95044ffb com.apple.opengl 1.5.6 (1.5.6) <9f2c6a226837dae46ced8b28e195210c> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x95045000 - 0x95047ffd libRadiance.dylib ??? (???) <3d70fcb7557347829c96c9753074b3f1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x95048000 - 0x95117fff com.apple.ColorSync 4.5.0 (4.5.0) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x952b9000 - 0x95353ffb com.apple.ApplicationServices.ATS 3.3 (???) <5c97f539ba68e1143929cd89db390d20> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x95354000 - 0x95395ffb libTIFF.dylib ??? (???) <0d0a3107d26786c3708e6a511d5acec9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x953bb000 - 0x95505ffb com.apple.ImageIO.framework 2.0.2 (2.0.2) <20c50c4b4d09a4cf69fb8732e3d79081> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x955d4000 - 0x957baffb com.apple.security 5.0.4 (34102) <9a5739b5b522f963b320fd71581b9cf5> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x957bb000 - 0x9581dffb com.apple.htmlrendering 68 (1.1.3) <e852db1c007de975fae2f0c2769c88ef> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x9581e000 - 0x9582bfff libCSync.A.dylib ??? (???) <c42bb98d8afc1f2f8ff764d6553dd670> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x9582c000 - 0x95837ff9 com.apple.helpdata 1.0 (14) /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
0x95884000 - 0x958bdfff com.apple.SystemConfiguration 1.9.2 (1.9.2) <1a39075165bf7447fe8be1e93db49346> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x9590c000 - 0x9591fffb com.apple.speech.synthesis.framework 3.7.1 (3.7.1) <dc8dac074f4d19175c5613b35aa529b3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x95920000 - 0x95928fff libbsm.dylib ??? (???) <c1fca3cbe3b1c21e9b31bc89b920f34c> /usr/lib/libbsm.dylib
0x95929000 - 0x959c2fc3 libvDSP.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x959c3000 - 0x95b2fff9 com.apple.AddressBook.framework 4.1.1 (695) <c2da7479f17eecd7a1efd7250afb0aef> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x95b30000 - 0x95b30fff com.apple.audio.units.AudioUnit 1.5 (1.5) /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x95b9c000 - 0x9627dff3 com.apple.WebCore 5525.18.1 (5525.18.1) <c339884f32c81b029105d8a0243db0ff> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x9627e000 - 0x9630dffb com.apple.DesktopServices 1.4.6 (1.4.6) <58211b14d8d8dd52cb249711dc42c52d> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x9630e000 - 0x96332ffb libGL.dylib ??? (???) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x96333000 - 0x963bbfff com.apple.ink.framework 101.3 (86) <66a99ad6bc695390a66dd24789e23dcc> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x963bc000 - 0x96423ffb libstdc++.6.dylib ??? (???) <a4e9b10268b3ffac26d0296499b24e8e> /usr/lib/libstdc++.6.dylib
0x96457000 - 0x9646afff com.apple.LangAnalysis 1.6.4 (1.6.4) <f12db38b92cbf96b024206698434d14d> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x9646b000 - 0x96a25fff libBLAS.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x96a26000 - 0x96b34fff com.apple.PubSub 1.0.3 (65.1.1) /System/Library/Frameworks/PubSub.framework/Versions/A/PubSub
0x96b35000 - 0x96b38fff com.apple.help 1.1 (36) <7106d6e074a3b9835ebf1e6cc6c822ce> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x96bc9000 - 0x96cacfeb libobjc.A.dylib ??? (???) <23a407d7dac6090562827e97bac3cb86> /usr/lib/libobjc.A.dylib
0xfffec000 - 0xfffeffff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff8000 - 0xffff9703 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib

I turned to AppleCare because it was less than 90 days since I ugraded Mac OS X 10.3 -> 10.5. Final solution was to re-install Mac OS X 10.5 erasing the hard drive totally! That helped, but there is a lot of work trying to re-build my computer (programs and files) as it was before this issue.

My flashplayer constantly crashes using Firefox!! What's the deal?

My flashplayer constantly crashes using Firefox!! What's the deal?

Follow the instructions here: http://forums.adobe.com/thread/1343084
That will do a COMPLETE "clean install".
After that, if it still stops, it's in your connection.

Java Applet not loading in Firefox preview

I am playing around with the classic Java applet "intel
rotating 3d photo cube" and for some reason the applet won't load
when I preview with Firefox. It works fine previewing in Safari and
Opera and even works fine when I open the html file directly
through the finder with Firefox. What could it be? Thanks.
Josh

I have exactly the same problem.
(my config is
windows Xp Profesional
jre 1.4.1 03
ie6)
I'm also using zonealarm as a firewall.
any Ideas?

Java Applet not loading

I am running an FTP server "Rumpus" and generally it works very well.
It does FTP and FTP via HTTP. We use it as an internal FTP server within our company.
However, there is a drag and drop feature that has stopped working on most clients that are connecting using Firefox and Safari.
The problem seems to be that the drag and drop function is a Java applet that requires the client to accept a digital signature, and on almost all machines the window prompting users to accept the certificate/signature never pops up.
The drag and drop feature works on a Windows 2003 server box, and one Mac. The other 35 macs we run all fail to load the applet. The clients connecting are a mix of 10.5.8 and 10.6.3 machines. There is no proxy server, all system updates have been done. Occasionally if I run "cocktail" and clean caches it might work once before crashing Safari or Firefox. I tried Firebug in Firefox but it does not catch anything, no messages in Console either. Under the Java preferences pane, what versions of Java need to be turned on? Any history of other things that might conflict with Java? Any suggestions...

Make sure the Java version selected is current:
http://support.apple.com/kb/TS3489
Mac OS X has its own built-in FTP server, which is documented here:
http://www.dummies.com/how-to/computers-software/macs-os-x/Mac-OS-X-Snow-Leopard .html?sort=POPULAR&page=3
And Leopard has one as well:
http://www.ehow.com/how4674062set-server-mac-os-leopard.html
Finally, if your problem is connecting to another FTP server, SFTP is well done by Fugu for the Mac:
http://rsug.itd.umich.edu/software/fugu/
And regular passive ftp is easy with the light mode of
http://www.rbrowser.com/ 's RBrowser.
Both work well with Leopard & Snow Leopard.
Java is great when it works, but it can get really bogged down if it is a Java client on a PC that requires ActiveX PC plugins. While any Intel Mac can run Windows to act on ActiveX, and possibly WINE, ActiveX based Java is very insecure. I recommend steering away from non-Mac based Java apps wherever possible.

Certain pages wont load or need to constantly be refreshed!

Some websites wont load the flash content for me or they need to be refreshed constantly. Specifically, the website I use for online homework assignments. It will load 2 or 3 questions in a row and then I'll click next and it wont load and I have to hit refresh. I've tried it on other computers and it works perfectly. I tried all of the flash troubleshooting. I mean ALL of them. I changed the local flash storage settings for the website to unlimited and nothing changed. I contacted the website as well and they said it is a flash problem. I have tried everything I can think of. I went through all of my internet explorer settings as well and it fixed nothing. PLEASE HELP!

In order to really figure out what's happening, I have to reproduce the problem while running Flash with a C++ debugger attached.
To that end, the following information would be useful:
- A link to the website
- The operating system and version you're using
- The Flash Player version (you can right-click on Flash content and look at the context menu)
- The browser and version
If you haven't already, try on a couple browsers. The version of Flash Player in Chrome is different from the one in Firefox/Safari, and the one in Internet Explorer.
Also, do you have any privacy tools or browser settings outside of Flash that might be blocking cookies or something?
Finally, if the vendor of your homework software is aware of a problem with Flash Player, it might be easier for us to have a conversation directly. They're more than welcome to reach out to send me a private message via the forums with their contact information, and I'll happily work with them to understand what the issue is and get it resolved. This would be ideal, because a test account would be very helpful. We're always happy to add to our pool of real-world applications that we can use for testing.
Thanks!

Java Applet - slow response over WAN and fast on LAN

Hi All,
Using Tomcat we have a Java applet that runs very slow over the Internet but just the opposite on the LAN (fast). On our website we have a link that we click which initializes the application. it is very slow but if the same link is clicked on the LAN it is very fast in responding. We have a 10MB internet connection and even when testing with very little traffic after peak business hours we have same results.When closing the browser and reopening it is much faster the second time. This tells me it is being Cached. If I go to a system that has never accessed the applet we are very slow again. We are hosting this application for a 3rd party so we did not write the code. This company is finger pointing at Router and I am finger pointing at Java application itself maybe not being optimal.
I am attaching "debug" info from Java Console. Can anyone identify any issues from this debug output or familiarity with this type issue. Your insight is greatly appreciated.
Java Plug-in 1.5.0_01
Using JRE version 1.5.0_01 Java HotSpot(TM) Client VM
User home directory = C:\Documents and Settings\Administrator
network: Loading user-defined proxy configuration ...
network: Done.
network: Loading proxy configuration from Netscape Navigator ...
network: Reading user preference file from C:\DOCUMENTS AND SETTINGS\ADMINISTRATOR\APPLICATION DATA\Mozilla\Profiles\default\4i0ghip7.slt\prefs.js
network: Done.
network: Loading browser proxy configuration ...
network: Done.
network: Proxy Configuration: Browser Proxy Configuration
basic: Cache is enabled
basic: Location: C:\Documents and Settings\Administrator\Application Data\Sun\Java\Deployment\cache\javapi\v1.0
basic: Maximum size: unlimited
basic: Compression level: 0
basic: Registered modality listener
basic: Referencing classloader: sun.plugin.ClassLoaderInfo@b1b4c3, refcount=1
network: Connecting http://www.mgaucb.com/gottlieb/images/codonix.png with proxy=DIRECT
basic: Loading applet ...
basic: Initializing applet ...
basic: Starting applet ...
Internal Version: 3.0.35 Build id: TB-200402041305-35
Mar 7, 2009 1:12:03 AM com.codonix.trackerboard.gui.TrackerBoardApplet start(null:-1)
INFO: Internal Version: 3.0.35 Build id: TB-200402041305-35
Codebase: http://www.mgaucb.com/gottlieb/
Mar 7, 2009 1:12:03 AM com.codonix.trackerboard.gui.TrackerBoardApplet start(null:-1)
INFO: Codebase: http://www.mgaucb.com/gottlieb/
Documentbase: http://www.mgaucb.com/gottlieb/TBUC.html
Mar 7, 2009 1:12:03 AM com.codonix.trackerboard.gui.TrackerBoardApplet start(null:-1)
INFO: Documentbase: http://www.mgaucb.com/gottlieb/TBUC.html
WebAppPath: /gottlieb
Mar 7, 2009 1:12:03 AM com.codonix.trackerboard.gui.TrackerBoardApplet start(null:-1)
INFO: WebAppPath: /gottlieb
basic: Modality pushed
basic: Modality popped
network: Connecting socket://www.mgaucb.com:80 with proxy=DIRECT
Initial Trackerboard/Table: TBUrgentCare/null
Mar 7, 2009 1:12:35 AM com.codonix.trackerboard.gui.TrackerBoardApplet doLogin(null:-1)
INFO: Initial Trackerboard/Table: TBUrgentCare/null
SiteID: CodoniX
Mar 7, 2009 1:12:35 AM com.codonix.trackerboard.gui.TrackerBoardApplet doLogin(null:-1)
INFO: SiteID: CodoniX
liveconnect: the url of the applet is http://www.mgaucb.com and the permission is = false
liveconnect: JavaScript: calling Java system code
liveconnect: JavaScript: default security policy = http://www.mgaucb.com
liveconnect: JavaScript: calling Java system code
liveconnect: JavaScript: default security policy = http://www.mgaucb.com
Starting UI Generator....
liveconnect: JavaScript: calling Java system code
liveconnect: JavaScript: default security policy = http://www.mgaucb.com
Warning: No permission to control logging.
Mar 7, 2009 1:12:58 AM com.codonix.uigenerator.StartApplet init(null:-1)
WARNING: No permission to control logging.
Warning: No permission to control logging.
Mar 7, 2009 1:12:58 AM com.codonix.uigenerator.StartApplet init(null:-1)
WARNING: No permission to control logging.
liveconnect: JavaScript: calling Java system code
liveconnect: JavaScript: default security policy = http://www.mgaucb.com
liveconnect: JavaScript: calling Java system code
liveconnect: JavaScript: default security policy = http://www.mgaucb.com
liveconnect: JavaScript: calling Java system code
network: Connecting socket://www.mgaucb.com:80 with proxy=DIRECT

Hi Geoff,
Thanks for posting here.
Have you checked your internet edge router ? and make sure there is no any speed limitation set on it , like QOS.
You may also try the methods below:
1. Disable RSS, Chimney, AutoTuning on 2008R2
How to know if TCP offload is working
http://blogs.technet.com/b/brad_rutkowski/archive/2007/08/10/how-to-know-if-tcp-offload-is-working.aspx
2. Install Hotfix 982860
A computer that is running Windows 7 or Windows Server 2008 R2 takes four minutes to open a Microsoft Office 2003 document from a network share
http://support.microsoft.com/kb/982860
Thanks.
Tiger Li
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