Java encoding on OSX Mountain Lion
Hi all!
I noticed since Mountain Lion, every app I run has the incorrect encoding:
Instead of MacRoman, every app running Java uses the encoding "USA-ASCII", which is a pain for european users.
This happens both when I run my desktop apps, made in java and when I use apps like Libreoffice.
If I run the apps with the parameters: -Dfile.encoding=MacRoman, everything seems to go back to normal, but this is not the correct solution, I think, because I cannot do this with every java app....
How can I change the overall system's preference for this?
Thanks!
Apple are revamping support, you'll see something like this - select Apps and Software etc:
...next screen should have Purchases, Billing and Redemption links.
AC
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I have a virus JAVA in my OSX mountain lion
Hi again I stall the OSX mountain lion and sometimes I get a notice telling me I have to install a java application. what i do for errase that?
Its not a virus at all. It's a separate runtime for a different programming code called Java. This is similar to Flash for Web browsers to view some online content. If you need it to run various programs, then install it. If not, then dont.
Again, it is not a virus or malware in any form, and does no good to describe it as such. -
UPDATING OSX MOUNTAIN LION ADOBE VIEWER. recently received e-bill statement. could not view. site recommended updating adobe viewer. as this feature comes OEM from Apple, how is this accomplished? Note, this was an online view for the PDF document.
Thanks for your help. Final question. So I am assuming that PDF funcitonality is accomplished via Preview. I assume then that the PDF creation in Mail is also similarly accomplished, that is not via an Adobe product, but equivalent funcitonality. I see now that I can download Adobe. But, does the Apple PDF equivlant provide updates to keep up witht the new encoding structures released by Adobe, so that I can only update the Apple equivalent, or is this not practical because Apple would be chasing Adobe for software updates?
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Mac OSX Mountain Lion crashes randomly.
I've made a clean install of Mac OSX Mountain Lion in my 15" Macbook Pro late 2009 laptop. I kept reciving these intermittent lock ups and then the Macbook pro reboots (while thankfully saving whatever it needed to save before it reboots) by itself with a message saying that the macbook pro had a problem and had to restart automatically. Did any of you have the same problem? and if so do you have a solution to fix it?
I am having the same issue with my late 2010 model macbook pro 15 inch. When the computer restarts, the Problem Report for OS X screen comes up with the following in the Details section (third time this has happened in the last 3 hours or so, any help would be great:
Interval Since Last Panic Report: 41834 sec
Panics Since Last Report: 3
Anonymous UUID: 383CDF66-BAA3-435A-9D01-B4EDB6118596
Thu Jul 26 22:11:52 2012
panic(cpu 2 caller 0xffffff7f85161c85): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff8118b4d000 0x0a5480a2, D0, P3/4
Backtrace (CPU 2), Frame : Return Address
0xffffff80f59a2f70 : 0xffffff8004a1d5f6
0xffffff80f59a2fe0 : 0xffffff7f85161c85
0xffffff80f59a3070 : 0xffffff7f8525b5b7
0xffffff80f59a30d0 : 0xffffff7f8525b62b
0xffffff80f59a3140 : 0xffffff7f85570883
0xffffff80f59a3280 : 0xffffff7f8528175d
0xffffff80f59a32b0 : 0xffffff7f8516b9e6
0xffffff80f59a3360 : 0xffffff7f851670b8
0xffffff80f59a3550 : 0xffffff7f851682e4
0xffffff80f59a3620 : 0xffffff7f86251494
0xffffff80f59a36e0 : 0xffffff7f86281f8b
0xffffff80f59a3770 : 0xffffff7f86267638
0xffffff80f59a37d0 : 0xffffff7f86267efc
0xffffff80f59a3820 : 0xffffff7f862682e6
0xffffff80f59a38c0 : 0xffffff7f86268d06
0xffffff80f59a3900 : 0xffffff7f86223f31
0xffffff80f59a3a80 : 0xffffff7f862652ee
0xffffff80f59a3b40 : 0xffffff7f86222a3a
0xffffff80f59a3ba0 : 0xffffff8004e64929
0xffffff80f59a3bc0 : 0xffffff8004e65ed0
0xffffff80f59a3c20 : 0xffffff8004e638ef
0xffffff80f59a3d70 : 0xffffff8004a981a1
0xffffff80f59a3e80 : 0xffffff8004a20abd
0xffffff80f59a3eb0 : 0xffffff8004a10448
0xffffff80f59a3f00 : 0xffffff8004a195fb
0xffffff80f59a3f70 : 0xffffff8004aa5ad6
0xffffff80f59a3fb0 : 0xffffff8004aced13
Kernel Extensions in backtrace:
com.apple.NVDAResman(8.0)[6A699209-FB98-316B-A3C0-DCA82AA8C86B]@0xffffff7f850fa 000->0xffffff7f853fcfff
dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f8506f000
dependency: com.apple.iokit.IONDRVSupport(2.3.4)[E37F420A-B5CD-38ED-9441-5247583B6ACE]@0xff ffff7f850e6000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[5D671681-D21B-3CCA-9810-B15E648C1B27]@0 xffffff7f850a3000
com.apple.nvidia.nv50hal(8.0)[9CD95A4A-FD94-349E-A4B6-FC3B74E197F5]@0xffffff7f8 540a000->0xffffff7f8572cfff
dependency: com.apple.NVDAResman(8.0.0)[6A699209-FB98-316B-A3C0-DCA82AA8C86B]@0xffffff7f850 fa000
dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f8506f000
com.apple.GeForce(8.0)[91C40470-82BA-329A-A9D7-4C70F28275FD]@0xffffff7f86216000 ->0xffffff7f862d8fff
dependency: com.apple.NVDAResman(8.0.0)[6A699209-FB98-316B-A3C0-DCA82AA8C86B]@0xffffff7f850 fa000
dependency: com.apple.iokit.IONDRVSupport(2.3.4)[E37F420A-B5CD-38ED-9441-5247583B6ACE]@0xff ffff7f850e6000
dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f8506f000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[5D671681-D21B-3CCA-9810-B15E648C1B27]@0 xffffff7f850a3000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
12A269
Kernel version:
Darwin Kernel Version 12.0.0: Sun Jun 24 23:00:16 PDT 2012; root:xnu-2050.7.9~1/RELEASE_X86_64
Kernel UUID: 8D5F8EF3-9D12-384B-8070-EF2A49C45D24
Kernel slide: 0x0000000004800000
Kernel text base: 0xffffff8004a00000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 4410256819990
last loaded kext at 61111055965: com.apple.filesystems.smbfs 1.8 (addr 0xffffff7f86d9a000, size 229376)
last unloaded kext at 168006988398: com.apple.driver.AppleUSBUHCI 5.1.5 (addr 0xffffff7f85a7e000, size 65536)
loaded kexts:
com.logmein.driver.LogMeInSoundDriver 1.0.0
com.apple.filesystems.smbfs 1.8
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.ntfs 3.10
com.apple.driver.AGPM 100.12.69
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.0f2
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleMikeyDriver 2.3.0f2
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f8
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.GeForce 8.0.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.0.9f8
com.apple.driver.AppleIntelHDGraphics 8.0.0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleSMCLMU 2.0.2d0
com.apple.driver.AppleMuxControl 3.2.6
com.apple.driver.AppleIntelHDGraphicsFB 8.0.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.ApplePolicyControl 3.2.6
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleUSBTCButtons 235.4
com.apple.driver.AppleUSBCardReader 3.1.0
com.apple.driver.AppleIRController 320.15
com.apple.driver.AppleUSBTCKeyboard 235.4
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.0
com.apple.driver.AppleUSBHub 5.1.6
com.apple.driver.AirPort.Brcm4331 600.15.20
com.apple.driver.AppleFWOHCI 4.9.5
com.apple.driver.AppleAHCIPort 2.4.0
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.driver.AppleUSBEHCI 5.1.5
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.3.0f2
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f8
com.apple.iokit.IOAudioFamily 1.8.9fc9
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOSurface 86.0.2
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.iokit.IOBluetoothFamily 4.0.9f8
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleHDAController 2.3.0f2
com.apple.iokit.IOHDAFamily 2.3.0f2
com.apple.nvidia.nv50hal 8.0.0
com.apple.NVDAResman 8.0.0
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleGraphicsControl 3.2.6
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.driver.AppleSMC 3.1.3d11
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.driver.AppleUSBMultitouch 235.7
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.driver.AppleUSBMergeNub 5.1.5
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.2.0
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBFamily 5.1.6
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f16
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x859B, 0x435435313236344243313036372E4D313646
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x859B, 0x435435313236344243313036372E4D313646
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.81.20)
Bluetooth: Version 4.0.9f8 10405, 2 service, 18 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: MATSHITADVD-R UJ-898, 8.47 GB
Serial ATA Device: ST9500420ASG, 500.11 GB
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 8
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 4
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 4
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App store wont let me buy OSX Mountain Lion
My MBP is from 2011 and fully capable of runnung osx mountain lion however when i sign into the app atore to buy it i get a pop up saying that the file damaged or invalid. Ive callled apple tech and currently im reinstalling osx lion in hopes it will fix this problem, if not, has anyone else run into this problem or suggestions on what else i could do to fix it?
Many have, the demand right now is so high, there are many incompleted downloads. Wait till the dust settles. And make sure you are prepared:
https://discussions.apple.com/docs/DOC-3761 -
tried to reinstall OSX Mountain Lion 10.8.4 and every time i start with the installation i get a requested time out message, had to shut down my MacBook Pro retina. Now when i start up it automatically start internet recovery for two ouers. After the internet recovery the same problem with reinstalling OSX message
Gave up on the GUI. This script derived from http://blog.netnerds.net/2012/07/os-x-how-to-setup-nat-on-lion-and-mountain-lion / seems to work for me:
gwdev=en0 # This is my WiFi connection (has Internet connection)
targetdev=en1 # This is the USB to Ethernet adapter (to give Internet connection)
/sbin/ifconfig $targetdev down
/sbin/ifconfig bridge0 create
/sbin/ifconfig bridge0 up
/sbin/ifconfig bridge0 addm $gwdev
/sbin/ifconfig bridge0 $HOST_ADDR
/sbin/route add default -interface bridge0 -ifscope bridge0 -cloning
/usr/sbin/sysctl -w net.inet.ip.forwarding=1
/sbin/ipfw add 100 divert natd ip from any to any via $gwdev
/usr/sbin/natd -interface $gwdev -use_sockets -same_ports -unregistered_only -dynamic -clamp_mss -enable_natportmap -natportmap_interface $targetdev -
Have Apple Mac put something in their computers to stop me connecting my AOC N19WB monitor to my Mac Book? (Thats silly of course not!) because their own monitors are on average around £ 800.00 each and people like me have to save a long time just to buy the MacBook and cant afford a Mac monotor as well (not for a long time anyway). Please Apple i only bought this brand new Mac Book 13 (OSX Mountain Lion) because i want to run Logic 9 without problems. If i cant even get it to work with my monitor it doesnt instill me with confidence.
Anyway guys, I have bought the right lead followed all the instructions but when i get to 'dispay' via preferences i dont see the same window that i am looking at on a range of forums and/or utube demonstrations. My window shows 2 options - 'Colour and 'Display'. All others that i have seen in addition show 'Arrangements'. Which i guess is the one that gives you the options as to which extenal monitor you wish to use. Other people have said that you just plug it in and the MacBook finds it for you (not on this machine)! Monitor just displays 'NO SIGNAL' and MaBook 'NO DEVICE DETECTED'.
Please is there any advise out there for me?
Yours Desperately
GrahamHi, your post has been more helpful to me than Telstra's tech. support.
I have installed the generic manager and my 885 modem is now recognised and it appears to connect however there are no ip addresses listed under network preferences. You mention a driver. Is this something else I need to install? Do you have a link? Do I need to manually enter network settings? I should add that I am using Lion 10.7.3 Many thanks for your time -
I want to use icloud to sync w/my new apple tv. bought osx snow leopard and installed it plus upgraded to 2 gigs memory for my
old (2007) macbook. still won't work. I need to get to at least osx 10.7.4 or to osx mountain lion. Tried everything and can't get there.
I'm not a computer whiz...quite a novice. so, if you can help; please speak in layman language....ha ThanksiCloud requires 10.7.2 or later.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
Lion System Requirements
1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
or Xeon processor
2. 2GB of memory
3. OS X v10.6.6 or later (v10.6.8 recommended)
4. 7GB of available space
5. Some features require an Apple ID; terms apply. -
for some reason osx mountain lion has disappeared from my purchases and now when i want to install mountain lion on another mac with the same apple id it wants to charge me for the program even though i have already purchased it. what do i do?
Open the Mac App Store on the other Mac and in the Quick Links sign into your account. See if the Mountain Lion purchase is among hidden apps in the iCloud area of your account info.
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Im not able to use facetime at all. Do some countries have restrictions. Can anyone help me out ? I use a Mac Book pro retina display with OSx Mountain lion.
FaceTime for Mac: Troubleshooting FaceTime
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I have late 2012 edition Macbook Pro, I have a internet connection with does not run smoothly It gets disconnected and reconnects Thus I failed everytime when I update my OSX Mountain Lion to Mavericks in App Store. My friend just bought 2013 end Macbook Air whicch have OSX Mavericks pre installed.
I was hoping if I can create a OS X version in pendrive from his laptop and use that to install and thuss also update OS on my Mountain Lion.
Kindly explain me in detail how to perform this.
I have already taken back up of all files and I am ready to total clean my laptop.
And I want to update to Maverick so I can thus further update to upcoming OS X Yosemite.The Mavericks on the Air is probably machine specific since it came pre-installed, so it wouldn't work on your computer. See if your friend will let you access the App Store, where you can sign in using your Apple ID and download the installer. You can use this free program to copy the installer and update your computer.
Bootable USB Flash Drive – Diskmaker X -
I bought OSX Mountain Lion 10.8.2 in the App Store. I have accidentally deleted it from my list of purchases.
How can I restore it in case I need to use it again?To recover Mountain Lion to your purchases, open App Store > Featured > Account (under Quick Links) > Show hidden purchases, and show OS X Mountain Lion. Finally, it will appear on Purchases tab
-
Ever since i downloaded OSX Mountain Lion, Express VPN no longer works properly for me. Even though it says I am connected, webpages refuse to load. However, connection speed is fine when its turned off. I cannot go on many websites without the VPN. My current location is Shanghai, China. OSX Mountain was installed this morning and everything worked fine until then. Is Express VPN not supported? What do i need to do in order to get it working again on my Macbook Pro (early 2011). I want to be able to go on websites such as Youtube, Facebook, Twitter, ect...
Hi,
I am having the same issue listed above on my new Mac Mini i just bought, I also contacted Express VPN support and got the same instructions with exception of the command to run in the utilities terminal. I tried the steps listed, and both commands (posted here, and sent to me directly by Express VPN support), and still unable to connect on my Mac Mini running OS X 10.8.2, but I am able to connect on my iPad and my MacBook which is running Mac OS X 10.6.8. Usually Express VPN is spot on with their customer support, but this is taking longer to get resolved. Here is the steps sent to me
Try doing the following to see if the problem gets resolved:
Please follow the instructions here: https://www.expressvpn.org/support/setting_dns_servers_mac_os
(should still be the same for Lion) and then add the following DNS servers: 8.8.8.8 & 208.67.222.220. After adding the DNS servers, please do the following steps as well:
Note: If you're connecting to your ISP via a PPPoE connection, then set the DNS servers on the PPPoE connection itself and then restart your computer for the DNS settings to take effect.
1. Click on Applications
2. Click on Utilities
3. Click on Terminal
4. Type the following command (without the quotes): "sudo killall -HUP mDNSResponder"
5. Press enter and then try reconnecting to the VPN.
If you're still unable to connect, please send us in the latest log files.
Hope this helps. Let us know how it goes. -
I'm unable install mountain lion on my computer. Every time it says "OSX Mountain Lion couldn't be installed, because the disk \ is damaged and can't be repaired. Click restart to restart your computer and try installing again." So I press the only button listed as an option, it restarts, and the same screen comes up again. I can't make mountain lion go away...I've tried many times. What is wrong with my computer? It's stuck like this and I can't even get snow leopard back on there if I wanted to because I can't get away from the same screen. Please help : (
Insert your OS installer disk in the optical drive. Power the Mac down by holding down the power button. Then power back up and hold down the 'c' key so the MBP boots to the installer disk. From Disk Utility you should do a Repair Disk. If DU successfully repairs the disk quit the installer and reboot your Mac. You should update to 10.6.8 prior to upgrading to ML.
http://support.apple.com/kb/DL1399
Then do your ML upgrade install. -
Reinstalling OSX mountain lion
My computer is acting strangely and stops all the time to work - I can hear lots of little hard drive sounds and it is very slow until it is done (usually about 10 minutes), and my Adobe CS products are crashing and creating corrupt files that keep stopping.
I tried to reinstall the system today - I couldn't use the installer that came with the computer because I have installed Mountain Lion since.
I tried installing from the 'Install OSX Mountain Lion.app" file, and it went through the motions and said it was installing, but now it appears to be exactly the same - normally I would get the welcome screen and have to configure things. It did not give me an option to do a clean install.
How can I do a new installation to get rid of the existing problems on this computer? It is only a year old (iMac i7) and has 8 gb of RAM so it shouldn't be so slow. My laptop is the same and is much faster.
thanks for any help.I couldn't use the installer that came with the computer because I have installed Mountain Lion since.
FWIW (and future reference), you should be able to install the original system (if it was Lion):
If you use internet recovery (Command + Option + R), then the original OS version will be reinstalled after you wipe the drive.
If you use recovery (Command + R) the current OS version will be reinstalled.
If the originally installed OS version same with install disks (Snow Leopard or earlier), you can boot from that disk; however, in order to revert, you will need to wipe the drive first.
And, since you want to get rid of "existing problems", starting over with a clean install is best. You do not know if your problems are only caused by the OS or possibly some incompatibility of third party software which would not be fixed if you simply reinstall the OS over the top of what you have.
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