Java won't open in ie
embedded microchip. using digi web browser appliance. using ie to contact ip address, gets to loading java script and
get following:
Java Plug-in 1.6.0_10-rc
Using JRE version 1.6.0_10-rc Java HotSpot(TM) Client VM
User home directory = C:\Documents and Settings\at220
c: clear console window
f: finalize objects on finalization queue
g: garbage collect
h: display this help message
l: dump classloader list
m: print memory usage
o: trigger logging
q: hide console
r: reload policy configuration
s: dump system and deployment properties
t: dump thread list
v: dump thread stack
x: clear classloader cache
0-5: set trace level to <n>
load: class com.tituslabs.monroe.applet.MonroeApplet.class not found.
java.lang.ClassNotFoundException:
com.tituslabs.monroe.applet.MonroeApplet.class
at sun.plugin2.applet.Applet2ClassLoader.findClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
at sun.plugin2.applet.Plugin2ClassLoader.loadCode(Unknown Source)
at sun.plugin2.applet.Plugin2Manager.createApplet(Unknown Source)
at sun.plugin2.applet.Plugin2Manager$AppletExecutionRunnable.run(Unknown
Source)
at java.lang.Thread.run(Unknown Source)
Caused by: java.io.IOException: open HTTP connection
failed:http://208.105.203.180/FS/WEB/com/tituslabs/monroe/applet/MonroeApplet/class.class
at sun.plugin2.applet.Applet2ClassLoader.getBytes(Unknown Source)
at sun.plugin2.applet.Applet2ClassLoader.access$000(Unknown Source)
at sun.plugin2.applet.Applet2ClassLoader$1.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
... 7 more
Exception: java.lang.ClassNotFoundException:
com.tituslabs.monroe.applet.MonroeApplet.class
FOLLOWING ERROR FROM IE
Java Plug-in 1.6.0_10-rc
Using JRE version 1.6.0_10-rc Java HotSpot(TM) Client VM
User home directory = C:\Documents and Settings\at220
c: clear console window
f: finalize objects on finalization queue
g: garbage collect
h: display this help message
l: dump classloader list
m: print memory usage
o: trigger logging
q: hide console
r: reload policy configuration
s: dump system and deployment properties
t: dump thread list
v: dump thread stack
x: clear classloader cache
0-5: set trace level to <n>
load: class com.tituslabs.monroe.applet.MonroeApplet.class not found.
java.lang.ClassNotFoundException:
com.tituslabs.monroe.applet.MonroeApplet.class
at sun.plugin2.applet.Applet2ClassLoader.findClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
at sun.plugin2.applet.Plugin2ClassLoader.loadCode(Unknown Source)
at sun.plugin2.applet.Plugin2Manager.createApplet(Unknown Source)
at sun.plugin2.applet.Plugin2Manager$AppletExecutionRunnable.run(Unknown
Source)
at java.lang.Thread.run(Unknown Source)
Caused by: java.io.IOException: open HTTP connection
failed:http://208.105.203.180/FS/WEB/com/tituslabs/monroe/applet/MonroeApplet/class.class
at sun.plugin2.applet.Applet2ClassLoader.getBytes(Unknown Source)
at sun.plugin2.applet.Applet2ClassLoader.access$000(Unknown Source)
at sun.plugin2.applet.Applet2ClassLoader$1.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
... 7 more
Exception: java.lang.ClassNotFoundException:
com.tituslabs.monroe.applet.MonroeApplet.class
Does this on two different computers. On other computers it works OK.
Any idea how to approach problem besides learning Java programming.
(Our programmer is not able to resolve problem.)
The problem isn't on your end. It's the attempt to access the class "http://208.105.203.180/FS/WEB/com/tituslabs/monroe/applet/MonroeApplet/class.class". It looks to me like that URL is screwed up - it should be looking for the "MonroeApplet.class" file, not the "class.class" file. I recommend contacting Titus Labs support.
~
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# Problematic frame:
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--------------- T H R E A D ---------------
Current thread (0x03516800): JavaThread "Swing-Shell" daemon [_thread_in_Java, id=5764]
siginfo: ExceptionCode=0xc0000092, ExceptionInformation=0x00000000 0x0437f984
Registers:
EAX=0x26f22448, EBX=0x26f223f8, ECX=0x1e99d2f0, EDX=0x1f6847b8
ESP=0x0437f918, EBP=0x0437fa28, ESI=0x1f6847b8, EDI=0x1f684e50
EIP=0x0095cea9, EFLAGS=0x00010216
Top of Stack: (sp=0x0437f918)
0x0437f918: ffff1272 ffff0000 ffffffff 009403a9
0x0437f928: 0100001b 0437faf8 ffff0023 00ff00ff
0x0437f938: 000000ff c0edffff 0000009b ffff0000
0x0437f948: 00fa00fa 00fa00fa 00feffff 00fe00fe
0x0437f958: ffff00fe fffbfbfb ffffffff 0000ffff
0x0437f968: 00000000 ffff0000 00000000 80000000
0x0437f978: 00004007 80000000 401491da 00000000
0x0437f988: 0437f994 7c9ead8d 001943b4 0437f9a0
Instructions: (pc=0x0095cea9)
0x0095ce99: 00 00 83 ec 6c dd 34 24 9b dd 24 24 dd 5c 24 6c
0x0095cea9: dd 5c 24 74 dd 5c 24 7c dd 9c 24 84 00 00 00 dd
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v ~RuntimeStub::resolve_opt_virtual_call
J sun.awt.shell.Win32ShellFolder2$7.call()Ljava/lang/Object;
J sun.awt.shell.Win32ShellFolder2$ComTask.execute()Ljava/lang/Object;
j sun.awt.shell.Win32ShellFolder2.getFileSystemPath(JJ)Ljava/lang/String;+9
j sun.awt.shell.Win32ShellFolder2.access$400(JJ)Ljava/lang/String;+2
j sun.awt.shell.Win32ShellFolder2$2.call()Ljava/lang/String;+11
j sun.awt.shell.Win32ShellFolder2$2.call()Ljava/lang/Object;+1
J java.util.concurrent.FutureTask$Sync.innerRun()V
J java.util.concurrent.FutureTask.run()V
J java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Ljava/lang/Runnable;)V
j java.util.concurrent.ThreadPoolExecutor$Worker.run()V+28
j sun.awt.shell.Win32ShellFolder2$ComTaskExecutor$2.run()V+7
j java.lang.Thread.run()V+11
v ~StubRoutines::call_stub
--------------- P R O C E S S ---------------
Java Threads: ( => current thread )
0x03556400 JavaThread "Image Fetcher 1" daemon [_thread_blocked, id=5144]
0x03555000 JavaThread "IconLoader" daemon [_thread_blocked, id=6084]
0x03544800 JavaThread "IdleThread" daemon [_thread_blocked, id=4712]
=>0x03516800 JavaThread "Swing-Shell" daemon [_thread_in_Java, id=5764]
0x03513000 JavaThread "Image Fetcher 0" daemon [_thread_blocked, id=4412]
0x030be400 JavaThread "IpLoader" daemon [_thread_blocked, id=6048]
0x034c5400 JavaThread "IdleThread" daemon [_thread_blocked, id=4952]
0x030f5800 JavaThread "Timer-0" daemon [_thread_blocked, id=3628]
0x03096c00 JavaThread "TimerQueue" daemon [_thread_blocked, id=5940]
0x03075c00 JavaThread "NIODispatcher" [_thread_in_native, id=2684]
0x02f32c00 JavaThread "AWT-EventQueue-0" [_thread_blocked, id=5352]
0x02baac00 JavaThread "Image Fetcher 3" daemon [_thread_blocked, id=5184]
0x02ba9400 JavaThread "AWT-Windows" daemon [_thread_in_native, id=1944]
0x02b29000 JavaThread "AWT-Shutdown" [_thread_blocked, id=5712]
0x02b28400 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=4392]
0x02adcc00 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=3568]
0x02ad8000 JavaThread "CompilerThread0" daemon [_thread_blocked, id=3088]
0x02ad6c00 JavaThread "Attach Listener" daemon [_thread_blocked, id=492]
0x02ad6000 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=3328]
0x02ad1800 JavaThread "Finalizer" daemon [_thread_blocked, id=1836]
0x02acd400 JavaThread "Reference Handler" daemon [_thread_blocked, id=4988]
0x003f6400 JavaThread "main" [_thread_in_native, id=4944]
Other Threads:
0x02acc000 VMThread [id=5016]
0x02ade400 WatcherThread [id=5028]
VM state:not at safepoint (normal execution)
VM Mutex/Monitor currently owned by a thread: None
Heap
def new generation total 2304K, used 442K [0x1e960000, 0x1ebd0000, 0x1f330000)
eden
[error occurred during error reporting, step 190, id 0xc0000092]
Dynamic libraries:
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0x6d310000 - 0x6d318000 C:\Program Files\Java\jre1.6.0_03\bin\hpi.dll
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0x6d000000 - 0x6d1c3000 C:\Program Files\Java\jre1.6.0_03\bin\awt.dll
0x73000000 - 0x73026000 C:\WINDOWS\system32\WINSPOOL.DRV
0x77c10000 - 0x77c68000 C:\WINDOWS\system32\msvcrt.dll
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0x10000000 - 0x10006000 C:\Program Files\SiteAdvisor\6253\saHook.dll
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0x755c0000 - 0x755ee000 C:\WINDOWS\system32\msctfime.ime
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0x1c000000 - 0x1c006000 C:\Program Files\AIM\idlemon.dll
0x03290000 - 0x032a5000 C:\Program Files\FrostWire\SystemUtilities.dll
0x7c9c0000 - 0x7d1d7000 C:\WINDOWS\system32\SHELL32.dll
0x77f60000 - 0x77fd6000 C:\WINDOWS\system32\SHLWAPI.dll
0x773d0000 - 0x774d3000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03\comctl32.dll
0x5d090000 - 0x5d12a000 C:\WINDOWS\system32\comctl32.dll
0x6d570000 - 0x6d583000 C:\Program Files\Java\jre1.6.0_03\bin\net.dll
0x71ab0000 - 0x71ac7000 C:\WINDOWS\system32\WS2_32.dll
0x71aa0000 - 0x71aa8000 C:\WINDOWS\system32\WS2HELP.dll
0x6d590000 - 0x6d599000 C:\Program Files\Java\jre1.6.0_03\bin\nio.dll
0x0ffd0000 - 0x0fff8000 C:\WINDOWS\system32\rsaenh.dll
0x769c0000 - 0x76a73000 C:\WINDOWS\system32\USERENV.dll
0x5b860000 - 0x5b8b4000 C:\WINDOWS\system32\netapi32.dll
0x71a50000 - 0x71a8f000 C:\WINDOWS\system32\mswsock.dll
0x662b0000 - 0x66308000 C:\WINDOWS\system32\hnetcfg.dll
0x71a90000 - 0x71a98000 C:\WINDOWS\System32\wshtcpip.dll
0x03cf0000 - 0x03cff000 C:\Program Files\FrostWire\tray.dll
0x03d10000 - 0x03d31000 C:\Program Files\FrostWire\jdic.dll
0x42cf0000 - 0x42e17000 C:\WINDOWS\system32\urlmon.dll
0x42990000 - 0x429d5000 C:\WINDOWS\system32\iertutil.dll
0x76d60000 - 0x76d79000 C:\WINDOWS\system32\iphlpapi.dll
0x76d40000 - 0x76d58000 C:\WINDOWS\system32\MPRAPI.dll
0x77cc0000 - 0x77cf2000 C:\WINDOWS\system32\ACTIVEDS.dll
0x76e10000 - 0x76e35000 C:\WINDOWS\system32\adsldpc.dll
0x76f60000 - 0x76f8c000 C:\WINDOWS\system32\WLDAP32.dll
0x76b20000 - 0x76b31000 C:\WINDOWS\system32\ATL.DLL
0x76e80000 - 0x76e8e000 C:\WINDOWS\system32\rtutils.dll
0x71bf0000 - 0x71c03000 C:\WINDOWS\system32\SAMLIB.dll
0x77920000 - 0x77a13000 C:\WINDOWS\system32\SETUPAPI.dll
0x76f20000 - 0x76f47000 C:\WINDOWS\system32\DNSAPI.dll
0x76fb0000 - 0x76fb8000 C:\WINDOWS\System32\winrnr.dll
0x76fc0000 - 0x76fc6000 C:\WINDOWS\system32\rasadhlp.dll
0x76980000 - 0x76988000 C:\WINDOWS\system32\LINKINFO.dll
0x76990000 - 0x769b5000 C:\WINDOWS\system32\ntshrui.dll
0x71b20000 - 0x71b32000 C:\WINDOWS\system32\MPR.dll
0x75f60000 - 0x75f67000 C:\WINDOWS\System32\drprov.dll
0x71c10000 - 0x71c1e000 C:\WINDOWS\System32\ntlanman.dll
0x71cd0000 - 0x71ce7000 C:\WINDOWS\System32\NETUI0.dll
0x71c90000 - 0x71cd0000 C:\WINDOWS\System32\NETUI1.dll
0x71c80000 - 0x71c87000 C:\WINDOWS\System32\NETRAP.dll
0x75f70000 - 0x75f79000 C:\WINDOWS\System32\davclnt.dll
0x5a500000 - 0x5a54e000 C:\Program Files\MSN Messenger\fsshext.8.1.0178.00.dll
0x78130000 - 0x781cb000 C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_6b128700\MSVCR80.dll
0x4ec50000 - 0x4edf3000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.GdiPlus_6595b64144ccf1df_1.0.2600.2180_x-ww_522f9f82\gdiplus.dll
0x044b0000 - 0x046cd000 C:\PROGRA~1\MI1933~1\Office12\GRA8E1~1.DLL
0x68ef0000 - 0x68fe1000 C:\PROGRA~1\MI1933~1\Office12\GrooveUtil.DLL
0x42c10000 - 0x42cdf000 C:\WINDOWS\system32\WININET.dll
0x046d0000 - 0x046d9000 C:\WINDOWS\system32\Normaliz.dll
0x77a80000 - 0x77b14000 C:\WINDOWS\system32\CRYPT32.dll
0x77b20000 - 0x77b32000 C:\WINDOWS\system32\MSASN1.dll
0x68ff0000 - 0x68ff7000 C:\PROGRA~1\MI1933~1\Office12\GrooveNew.DLL
0x7c630000 - 0x7c64b000 C:\WINDOWS\WinSxS\x86_Microsoft.VC80.ATL_1fc8b3b9a1e18e3b_8.0.50727.91_x-ww_6e85597b\ATL80.DLL
0x76380000 - 0x76385000 C:\WINDOWS\system32\MSImg32.dll
0x77a20000 - 0x77a74000 C:\WINDOWS\System32\cscui.dll
0x76600000 - 0x7661d000 C:\WINDOWS\System32\CSCDLL.dll
0x16210000 - 0x1648e000 C:\WINDOWS\system32\wpdshext.dll
0x10930000 - 0x10979000 C:\WINDOWS\system32\PortableDeviceApi.dll
0x76c30000 - 0x76c5e000 C:\WINDOWS\system32\WINTRUST.dll
0x76c90000 - 0x76cb8000 C:\WINDOWS\system32\IMAGEHLP.dll
0x73d70000 - 0x73d83000 C:\WINDOWS\system32\shgina.dll
0x75970000 - 0x75a67000 C:\WINDOWS\system32\MSGINA.dll
0x76360000 - 0x76370000 C:\WINDOWS\system32\WINSTA.dll
0x74320000 - 0x7435d000 C:\WINDOWS\system32\ODBC32.dll
0x763b0000 - 0x763f9000 C:\WINDOWS\system32\comdlg32.dll
0x049d0000 - 0x049e7000 C:\WINDOWS\system32\odbcint.dll
0x07160000 - 0x071a6000 C:\WINDOWS\system32\Audiodev.dll
0x15110000 - 0x1536a000 C:\WINDOWS\system32\WMVCore.DLL
0x11c70000 - 0x11caa000 C:\WINDOWS\system32\WMASF.DLL
0x593f0000 - 0x59482000 C:\WINDOWS\system32\wiashext.dll
0x04b90000 - 0x04e55000 C:\WINDOWS\system32\xpsp2res.dll
0x73ba0000 - 0x73bb3000 C:\WINDOWS\system32\sti.dll
0x74ae0000 - 0x74ae7000 C:\WINDOWS\system32\CFGMGR32.dll
0x05180000 - 0x0519c000 C:\Program Files\Adobe\Acrobat 7.0\ActiveX\PDFShell.dll
0x6bd10000 - 0x6bd20000 C:\Program Files\Microsoft Expression\Office12\msohevi.dll
0x051c0000 - 0x05291000 C:\PROGRA~1\ALCOHO~1\ALCOHO~1\AxShlex.dll
0x5edd0000 - 0x5ede7000 C:\WINDOWS\system32\OLEPRO32.DLL
0x053c0000 - 0x05482000 C:\Program Files\Alcohol Soft\Alcohol 120\alcoholx.dll
0x77690000 - 0x776b1000 C:\WINDOWS\system32\NTMARTA.DLL
0x054a0000 - 0x054cd000 C:\Program Files\Alcohol Soft\Alcohol 120\PFCTOC.DLL
0x054e0000 - 0x054e5000 C:\Program Files\Alcohol Soft\Alcohol 120\Plugins\Images\ccdmount.dll
0x054f0000 - 0x054f5000 C:\Program Files\Alcohol Soft\Alcohol 120\Plugins\Images\cuemount.dll
0x05500000 - 0x05506000 C:\Program Files\Alcohol Soft\Alcohol 120\Plugins\Images\nrgmount.dll
0x05510000 - 0x05515000 C:\Program Files\Alcohol Soft\Alcohol 120\Plugins\Images\pdimount.dll
VM Arguments:
jvm_args: -Xss64k -Xms32m -Xminf0.10 -Xmaxf0.25 -Xmx128m -Dorg.apache.commons.logging.Log=org.apache.commons.logging.impl.NoOpLog -Djava.net.preferIPv6Addresses=false -Djava.net.preferIPv4Stack=true
java_command: FrostWire.jar
Launcher Type: generic
Environment Variables:
CLASSPATH=.;C:\Program Files\Java\jre1.6.0_02\lib\ext\QTJava.zip
PATH=C:\Program Files\Java\jre1.6.0_03\bin;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\ATI Technologies\ATI Control Panel;C:\Program Files\Common Files\Roxio Shared\DLLShared\;C:\Program Files\Microsoft SQL Server\80\Tools\Binn\;C:\Program Files\Common Files\Adobe\AGL;C:\Program Files\ATI Technologies\ATI.ACE\Core-Static;C:\Program Files\QuickTime\QTSystem\;C:\Program Files\Pinnacle\Shared Files;C:\Program Files\Pinnacle\Shared Files\Filter
USERNAME=Eric
OS=Windows_NT
PROCESSOR_IDENTIFIER=x86 Family 15 Model 6 Stepping 4, GenuineIntel
--------------- S Y S T E M ---------------
OS: Windows XP Build 2600 Service Pack 2
CPU:total 2 (2 cores per cpu, 1 threads per core) family 15 model 6 stepping 4, cmov, cx8, fxsr, mmx, sse, sse2, sse3
Memory: 4k page, physical 1046604k(399200k free), swap 2517580k(1793452k free)
vm_info: Java HotSpot(TM) Client VM (1.6.0_03-b05) for windows-x86, built on Sep 24 2007 22:24:33 by "java_re" with unknown MS VC++:1310
I'm no tech expert, but I understand some of what it says.
Someone please help me?Alright, I actually took the time to read the problem in depth and come to find out, I needed to unistall Alcohol Soft. I used to use it to mount CD and DVD images, but stopped using it and found a better source.
That was the cause to all my problems. -
Mac won't open non-Mac software
I turned on my desktop Mac this morning and none of my non-Mac applications (Photoshop, Microsoft Word, Excel, InDesign, Cyberduck, etc.) would open. The Mac applications - Mail, iChat, Preview - work normally, but not Safari. I re-started the computer several times and they still won't open. The icons bounced up and down for a long time, then stayed still but the light under the icon that indicates the application is open was not on. When I opened the "Force Quit Applications" window to force quit the applications, some of them (Photoshop and InDesign) showed as open, while the others (Microsoft Office and Internet browsers) showed as "not responding". I don't know what is happening - everything was fine when I last used the computer.
So far, I have tried repairing the permissions using Disk Utilities, which did not help. Any idea on how to fix this will be very much appreciated.
Mac OSX 10.7.5.
Mini-mac 2.3 HGZ processor (Intel Core i5)
2GB Memory 1333 MHz DDR3Thank you, sanjampet and a brody. I reset the SMC but it didn't work. And I don't have Mackeeper. I also tried resetting the PRAM and did a few other things (throwing out preferences, etc.) but none worked. At the end, I decided to re-install the operating system using OS X Internet Recovery. It took about 7 hours but it solved the problems! After re-installation, I was able to open all non-Apple applications without any problems. In fact, they seem to open a little faster than before. I wonder if the re-installed OS came with patches that fixed the problems. It did ask to download a java script when I opened InDesign.
@a brody; thanks for setting me straight about Apple vs. Mac. I was pretty distraught yesterday (lost a full day of important designing work) and wasn't thinking clearly ... -
Safari won't open, it automatically crashes
I have no idea why Safari won’t open can someone please help me. This is the error report pasted below. I can’t get online using a regular browser. I’m using “Maxthon”(which i downloaded from the app store) to post this. I tried to download firefox and chrome and they won’t install either. Thank you.
Process: Safari [661]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 8.0.2 (10600.2.5)
Build Info: WebBrowser-7600002005000000~1
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Safari [661]
User ID: 501
Date/Time: 2014-12-20 22:40:33.150 -0500
OS Version: Mac OS X 10.10.1 (14B25)
Report Version: 11
Anonymous UUID: ECB405D3-8B4E-DFE2-C332-014C079821EB
Sleep/Wake UUID: B2C19578-C158-4245-9BF4-F98104F0603C
Time Awake Since Boot: 4300 seconds
Time Since Wake: 2500 seconds
Crashed Thread: 15
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000020
External Modification Warnings:
Thread creation by external task.
VM Regions Near 0x20:
-->
__TEXT 000000010ac5d000-000000010ac5e000 [ 4K] r-x/rwx SM=COW /Applications/Safari.app/Contents/MacOS/Safari
Application Specific Information:
Process Model:
Multiple Web Processes
Thread 0:: Dispatch queue: com.apple.main-thread
0 com.apple.ColorSync 0x00007fff8c72b3b6 CMMCurveTag::SameCurve(CMMCurveTag*, CMMCurveTag*) + 44
1 com.apple.ColorSync 0x00007fff8c722a2b CMMRGBCurves::MakeInvLutTable(CMMFloatLutInfo*, CMMMemMgr&, unsigned int, CMMTable**) + 55
2 com.apple.ColorSync 0x00007fff8c720598 ConversionManager::AddInvMatrixConv(CMMXYZTag* (&) [3], CMMRGBCurves&) + 112
3 com.apple.ColorSync 0x00007fff8c71f01d ConversionManager::MakeConversionSequence(CMMProfileInfoContainer*, CMMColorConversionInfo*) + 1105
4 com.apple.ColorSync 0x00007fff8c71b1d3 DoInitializeTransform + 1149
5 com.apple.ColorSync 0x00007fff8c71dde2 AppleCMMInitializeTransform + 295
6 com.apple.ColorSync 0x00007fff8c75b999 ColorSyncCMMInitializeTransform + 99
7 com.apple.ColorSync 0x00007fff8c708380 ColorSyncTransformCreate + 671
8 libCGCMS.A.dylib 0x00007fff861334b6 create + 1029
9 libCGCMS.A.dylib 0x00007fff86130439 get_color_world_for_space + 284
10 libCGCMS.A.dylib 0x00007fff861302e7 CMSTransformCreateConverter + 63
11 com.apple.CoreGraphics 0x00007fff8553eaa0 CGColorTransformCacheCreateConverter + 154
12 com.apple.CoreGraphics 0x00007fff8553e4f7 CGColorTransformConvertColorComponents + 409
13 com.apple.CoreGraphics 0x00007fff85567402 CGColorTransformConvertColor + 216
14 com.apple.AppKit 0x00007fff87c5468a convertColorToColorSpaceNamed + 388
15 com.apple.AppKit 0x00007fff87c54402 -[NSCalibratedWhiteColor colorUsingColorSpaceName:device:] + 238
16 com.apple.AppKit 0x00007fff87c541f2 -[NSColor blendedColorWithFraction:ofColor:] + 44
17 com.apple.AppKit 0x00007fff87bf932f -[NSDynamicSystemColor recacheColor] + 197
18 com.apple.AppKit 0x00007fff87bf9160 -[NSDynamicSystemColor initWithSelector:] + 89
19 com.apple.AppKit 0x00007fff87c53eef +[NSColor controlDarkShadowColor] + 80
20 com.apple.AppKit 0x00007fff87c085f1 +[NSColor colorWithCatalogName:colorName:] + 142
21 com.apple.AppKit 0x00007fff87c07fc0 +[NSCatalogColor newWithCoder:zone:] + 275
22 com.apple.AppKit 0x00007fff87c07e71 -[NSColor initWithCoder:] + 437
23 com.apple.Foundation 0x00007fff894ad90c _decodeObject_old + 331
24 com.apple.Foundation 0x00007fff894ad4c1 _decodeValueOfObjCType + 1567
25 com.apple.Foundation 0x00007fff894acb96 -[NSUnarchiver decodeValuesOfObjCTypes:] + 214
26 com.apple.AppKit 0x00007fff87c53c53 -[NSColorList _decodeWithoutNameWithCoder:newStyle:] + 401
27 com.apple.AppKit 0x00007fff87c53a55 -[NSColorList _parseArchivedList:] + 162
28 com.apple.AppKit 0x00007fff87c537fd -[NSColorList _loadColors] + 419
29 com.apple.AppKit 0x00007fff87c53614 -[NSColorList colorWithKey:] + 33
30 com.apple.AppKit 0x00007fff87c2ee8d -[NSCatalogColor colorUsingColorSpaceName:device:] + 280
31 com.apple.AppKit 0x00007fff87c2ed51 -[NSDynamicSystemColor colorUsingColorSpaceName:device:] + 160
32 com.apple.AppKit 0x00007fff87c52375 -[NSTextFieldCell _textAttributes] + 380
33 com.apple.AppKit 0x00007fff87c005e5 -[NSCell _unformattedAttributedStringValue:] + 278
34 com.apple.AppKit 0x00007fff8827e3e8 -[NSThemeFrame _updateTitleTextField] + 326
35 com.apple.AppKit 0x00007fff87be7c40 -[NSThemeFrame _tileTitlebarAndRedisplay:] + 1214
36 com.apple.AppKit 0x00007fff87bde54d -[NSThemeFrame _updateButtons] + 2735
37 com.apple.AppKit 0x00007fff882805a7 -[NSThemeFrame _moveTitlebarViewsToView:] + 724
38 com.apple.AppKit 0x00007fff88281fc9 __49-[NSThemeFrame _floatTitlebarAndToolbarFromInit:]_block_invoke + 836
39 com.apple.AppKit 0x00007fff87c6b339 +[NSAnimationContext runAnimationGroup:completionHandler:] + 82
40 com.apple.AppKit 0x00007fff88281c41 -[NSThemeFrame _floatTitlebarAndToolbarFromInit:] + 104
41 com.apple.AppKit 0x00007fff87bdc74e -[NSThemeFrame initWithFrame:styleMask:owner:] + 243
42 com.apple.AppKit 0x00007fff87bdac96 -[NSWindow _commonInitFrame:styleMask:backing:defer:] + 614
43 com.apple.AppKit 0x00007fff87bda3fc -[NSWindow _initContent:styleMask:backing:defer:contentView:] + 1477
44 com.apple.AppKit 0x00007fff87e1140e -[NSPanel _initContent:styleMask:backing:defer:contentView:] + 51
45 com.apple.AppKit 0x00007fff87bd9e2a -[NSWindow initWithContentRect:styleMask:backing:defer:] + 45
46 com.apple.AppKit 0x00007fff87e113c1 -[NSPanel initWithContentRect:styleMask:backing:defer:] + 78
47 com.apple.AppKit 0x00007fff87bd7745 -[NSWindowTemplate nibInstantiate] + 567
48 com.apple.AppKit 0x00007fff87bac73b -[NSIBObjectData instantiateObject:] + 309
49 com.apple.AppKit 0x00007fff8808ed01 -[NSIBObjectData nibInstantiateWithOwner:options:topLevelObjects:] + 452
50 com.apple.AppKit 0x00007fff87ba0f05 loadNib + 384
51 com.apple.AppKit 0x00007fff8810ef80 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:options:withZone:ownerBundle:] + 313
52 com.apple.AppKit 0x00007fff8810f67d +[NSBundle(NSNibLoadingInternal) _loadNibFile:externalNameTable:options:withZone:] + 150
53 com.apple.AppKit 0x00007fff87eb13af _NXLoadNib + 196
54 com.apple.AppKit 0x00007fff87eb0d8f -[NSAlert init] + 95
55 com.apple.AppKit 0x00007fff87ef09f3 +[NSAlert alertWithMessageText:defaultButton:alternateButton:otherButton:informativeTextW ithFormat:] + 131
56 com.apple.AppKit 0x00007fff87bc264d __55-[NSPersistentUIRestorer promptToIgnorePersistentState]_block_invoke + 1021
57 com.apple.AppKit 0x00007fff87bc220e -[NSApplication _suppressFinishLaunchingFromEventHandlersWhilePerformingBlock:] + 28
58 com.apple.AppKit 0x00007fff87bc21ad -[NSPersistentUIRestorer promptToIgnorePersistentState] + 247
59 com.apple.AppKit 0x00007fff87bc1e9a -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 255
60 com.apple.AppKit 0x00007fff87bc1c69 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 561
61 com.apple.AppKit 0x00007fff87bc16b5 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 244
62 com.apple.Foundation 0x00007fff89483458 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 290
63 com.apple.Foundation 0x00007fff894832c9 _NSAppleEventManagerGenericHandler + 102
64 com.apple.AE 0x00007fff8291d99c aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 531
65 com.apple.AE 0x00007fff8291d719 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31
66 com.apple.AE 0x00007fff8291d623 aeProcessAppleEvent + 295
67 com.apple.HIToolbox 0x00007fff8ff5437e AEProcessAppleEvent + 56
68 com.apple.AppKit 0x00007fff87bbdd76 _DPSNextEvent + 2665
69 com.apple.AppKit 0x00007fff87bbce80 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
70 com.apple.Safari.framework 0x000000010acd9ad0 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 246
71 com.apple.AppKit 0x00007fff87bb0e23 -[NSApplication run] + 594
72 com.apple.AppKit 0x00007fff87b9c2d4 NSApplicationMain + 1832
73 libdyld.dylib 0x00007fff8cd405c9 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8fed622e kevent64 + 10
1 libdispatch.dylib 0x00007fff822cda6a _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8fed5946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8cf2b4a1 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8fed5946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8cf2b4a1 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8fed5946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8cf2b4a1 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8fed5946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8cf2b4a1 start_wqthread + 13
Thread 6:: WebCore: IconDatabase
0 libsystem_kernel.dylib 0x00007fff8fed5132 __psynch_cvwait + 10
1 com.apple.WebCore 0x000000010c88888b WebCore::IconDatabase::syncThreadMainLoop() + 411
2 com.apple.WebCore 0x000000010c8859d9 WebCore::IconDatabase::iconDatabaseSyncThread() + 361
3 com.apple.JavaScriptCore 0x000000010ba45a9f ***::wtfThreadEntryPoint(void*) + 15
4 libsystem_pthread.dylib 0x00007fff8cf2d2fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8cf2d279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8cf2b4b1 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8fed5946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8cf2b4a1 start_wqthread + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8fed5946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8cf2b4a1 start_wqthread + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8fed5946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8cf2b4a1 start_wqthread + 13
Thread 10:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib 0x00007fff8fed052e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8fecf69f mach_msg + 55
2 com.apple.QuartzCore 0x00007fff8a59bd63 CA::Render::Server::server_thread(void*) + 198
3 com.apple.QuartzCore 0x00007fff8a59bc96 thread_fun + 25
4 libsystem_pthread.dylib 0x00007fff8cf2d2fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8cf2d279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8cf2b4b1 thread_start + 13
Thread 11:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff8fed052e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8fecf69f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff8999cb14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff8999bfdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff8999b838 CFRunLoopRunSpecific + 296
5 com.apple.CFNetwork 0x00007fff8261dd20 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
6 com.apple.Foundation 0x00007fff894c9b7a __NSThread__main__ + 1345
7 libsystem_pthread.dylib 0x00007fff8cf2d2fc _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff8cf2d279 _pthread_start + 176
9 libsystem_pthread.dylib 0x00007fff8cf2b4b1 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff8fed5946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8cf2b4a1 start_wqthread + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff8fed5946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8cf2b4a1 start_wqthread + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff8fed5946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8cf2b4a1 start_wqthread + 13
Thread 15 Crashed:
0 libsystem_pthread.dylib 0x00007fff8cf2b695 _pthread_mutex_lock + 87
1 libsystem_c.dylib 0x00007fff898e1b78 vfprintf_l + 28
2 libsystem_c.dylib 0x00007fff898da620 fprintf + 186
3 ??? 0x0000000111d2a5dc 0 + 4593984988
Thread 15 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff72dbb1d8 rcx: 0x00007fff72dbb1f0 rdx: 0x00000000000000a0
rdi: 0x00007fff72dbb1f0 rsi: 0x00007fff8cf2bb14 rbp: 0x0000000111d26e30 rsp: 0x0000000111d26db0
r8: 0x0000000111d2e000 r9: 0x0000000000000054 r10: 0x0000000000000000 r11: 0x0000000000000206
r12: 0x00007fff72dba6b8 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x00007fff8cf2b695 rfl: 0x0000000000010246 cr2: 0x0000000000000020
Logical CPU: 3
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x10ac5d000 - 0x10ac5dfff com.apple.Safari (8.0.2 - 10600.2.5) <2225AE13-780E-3234-9A05-9DD6D94EE96C> /Applications/Safari.app/Contents/MacOS/Safari
0x10ac63000 - 0x10b59cff7 com.apple.Safari.framework (10600 - 10600.2.5) <70257BE2-5D89-3EAA-8863-269880160EEE> /System/Library/StagedFrameworks/Safari/Safari.framework/Versions/A/Safari
0x10ba3b000 - 0x10bf4eff3 com.apple.JavaScriptCore (10600 - 10600.2.1) <ABEF8FB3-6DC5-3FCF-9B4A-1DF6411063B0> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/Versions/A/Jav aScriptCore
0x10c0b6000 - 0x10c36afff com.apple.WebKit (10600 - 10600.2.5) <11CA89A1-A002-3FEB-8046-B31E92003AED> /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/WebKit
0x10c642000 - 0x10c642fff com.apple.WebKit2 (10600 - 10600.2.5) <ED09F7D3-1F46-3925-8E11-D6AC3492658E> /System/Library/StagedFrameworks/Safari/WebKit2.framework/Versions/A/WebKit2
0x10c64b000 - 0x10c787ffb com.apple.WebKitLegacy (10600 - 10600.2.5) <0A88D3D6-F5BA-30F4-9D09-87DF653759FC> /System/Library/StagedFrameworks/Safari/WebKitLegacy.framework/Versions/A/WebKi tLegacy
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0x7fff8cd22000 - 0x7fff8cd3cff7 com.apple.AppleVPAFramework (1.0.30 - 1.0.30) <D47A2125-C72D-3298-B27D-D89EA0D55584> /System/Library/PrivateFrameworks/AppleVPA.framework/Versions/A/AppleVPA
0x7fff8cd3d000 - 0x7fff8cd40ff7 libdyld.dylib (353.2.1) <19FAF435-C165-3374-9DEF-D7BBA7D61DB6> /usr/lib/system/libdyld.dylib
0x7fff8cd53000 - 0x7fff8cd5cff3 com.apple.CommonAuth (4.0 - 2.0) <F4C266BE-2E0E-36B4-9DE7-C6B4BF410FD7> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff8cd5d000 - 0x7fff8cdeefff com.apple.SoftwareUpdate.framework (6 - 744) <4EBCE244-C676-3228-BF4B-645B143C1B97> /System/Library/PrivateFrameworks/SoftwareUpdate.framework/Versions/A/SoftwareU pdate
0x7fff8cdef000 - 0x7fff8cf11ff7 com.apple.LaunchServices (644.12 - 644.12) <D7710B20-0561-33BB-A3C8-463691D36E02> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff8cf12000 - 0x7fff8cf17ff7 libmacho.dylib (862) <126CA2ED-DE91-308F-8881-B9DAEC3C63B6> /usr/lib/system/libmacho.dylib
0x7fff8cf2a000 - 0x7fff8cf33fff libsystem_pthread.dylib (105.1.4) <26B1897F-0CD3-30F3-B55A-37CB45062D73> /usr/lib/system/libsystem_pthread.dylib
0x7fff8cf3e000 - 0x7fff8cf3ffff libDiagnosticMessagesClient.dylib (100) <2EE8E436-5CDC-34C5-9959-5BA218D507FB> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff8cf40000 - 0x7fff8cf8fff7 com.apple.opencl (2.4.2 - 2.4.2) <6AE26E08-6EFC-3E1B-B202-EFA9C3E5B9D4> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff8cf90000 - 0x7fff8cfabfff com.apple.PackageKit.PackageUIKit (3.0 - 434) <BE4B6C6F-4A32-3DB1-B81B-EF9ADD70E6EA> /System/Library/PrivateFrameworks/PackageKit.framework/Frameworks/PackageUIKit. framework/Versions/A/PackageUIKit
0x7fff8d02b000 - 0x7fff8d02dff7 com.apple.securityhi (9.0 - 55006) <B1E09986-7AF0-3BD1-BAA1-B5514DFB7CD1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x7fff8d02e000 - 0x7fff8d039fff libGL.dylib (11.0.7) <C53344AD-8CE6-3111-AB94-BD4CA89ED84E> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff8d03a000 - 0x7fff8d08efff libc++.1.dylib (120) <1B9530FD-989B-3174-BB1C-BDC159501710> /usr/lib/libc++.1.dylib
0x7fff8d0e7000 - 0x7fff8d115fff com.apple.CoreServicesInternal (221.1 - 221.1) <51BAE6D2-84F3-392A-BFEC-A3B47B80A3D2> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x7fff8d116000 - 0x7fff8d162fff com.apple.corelocation (1486.17 - 1615.21) <DB68CEB9-0D51-3CB9-86A4-B0400CE6C515> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x7fff8d163000 - 0x7fff8d167fff libCoreVMClient.dylib (79) <FC4E08E3-749E-32FF-B5E9-211F29864831> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff8d168000 - 0x7fff8d1a0fff com.apple.RemoteViewServices (2.0 - 99) <C9A62691-B0D9-34B7-B71C-A48B5F4DC553> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x7fff8d21f000 - 0x7fff8d225ff7 com.apple.XPCService (2.0 - 1) <AA4A5393-1F5D-3465-A417-0414B95DC052> /System/Library/PrivateFrameworks/XPCService.framework/Versions/A/XPCService
0x7fff8d255000 - 0x7fff8d255fff com.apple.quartzframework (1.5 - 1.5) <4944127A-F319-3689-AAEC-58591D3CAC07> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x7fff8d2ac000 - 0x7fff8d6fffc7 com.apple.vImage (8.0 - 8.0) <33BE7B31-72DB-3364-B37E-C322A32748C5> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x7fff8d700000 - 0x7fff8d767ff7 com.apple.datadetectorscore (6.0 - 396.1) <5D348063-1528-3E2F-B587-9E82970506F9> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x7fff8d768000 - 0x7fff8d7a1fff com.apple.AirPlaySupport (2.0 - 215.10) <E4159036-4C38-3F28-8AF3-4F074DAF01AC> /System/Library/PrivateFrameworks/AirPlaySupport.framework/Versions/A/AirPlaySu pport
0x7fff8d7a2000 - 0x7fff8d838ffb com.apple.CoreMedia (1.0 - 1562There is no need to download anything to solve this problem.
You may have installed the "Genieo" or "InstallMac" ad-injection malware. Follow the instructions on this Apple Support page to remove it.
Back up all data before making any changes.
Besides the files listed in the linked support article, you may also need to remove this file in the same way:
~/Library/LaunchAgents/com.genieo.completer.ltvbit.plist
If there are other items with a name that includes "Genieo" or "genieo" alongside any of those you find, remove them as well.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. If Safari crashes on launch, skip that step and come back to it after you've done everything else.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, then you may have one of the other kinds of adware covered by the support article. Follow the rest of the instructions in the article.
Make sure you don't repeat the mistake that led you to install the malware. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates
if it's not already checked.
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