JB Zen 2.0 USB Driver install is

Doh!
I did not remember to NOT have my Zen USB 2.0 connected to my system when i did the installs from the CD, and I get a "device driver" install error every time I try to install the drivers, even after un-installing, etc.
Help!
Thanks,
Scott

I installed it on another PC, by installing the software first and then connecting the device, and it was fine.
On the PC in question, when I do connect the device, I do see the device listed in device manager, but it has a ? next to it, and I can never re-install the drivers,because they are in the .exe on the disk. Also, when I plug the device in, XP identifies it as USB, cause I get the ":ding", but Creative Window does not pop up from the system tray, as it does on the other system.
Again, I think the whole issue stems from having the device connected when I installed the software.
I've run thru the uninstall of the app, rebooted, and then even done the "remove programs" from control panel, but still no go.
There has to be somethiing buried in the registery.
I'm an IT professional (but not one of those hacks), but I'm stumped, so I'm turning to the pros.
Now, If I would not have turned off the system restore point utility, I would be ok...
Thanks,
Scott

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