Jeff: Download instructions reference this forum-
The download instructions reference this forum, so I was wondering about users who are caught in a situation in which they can access the Adobe store but not the Adobe forums because they were banned from the forums years ago or had their forum account disabled for whatever reason.
Any thoughts on what they are supposed to do if Customer Service directs them to this forum? It has happened. Create a new account maybe?
Really would depend on why someone was banned from the forums in the first place and the severity of the ban. The forums is another method we are using to support and engage with our users. If the product is current or the previous version, as long as they also have not been banned from contacting support, they should be able to contact our support team via phone or chat.
For prior than previous versions or beta versions of the software the forums are the only support option available.
Similar Messages
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DM uninstall - searched this forum, tried everything!
I have searched everything on this forum and everything I could find on the internet. I am running Vista and I cannot get rid of the stupid DM software. Everytime I log into one of my user accounts (not all) I get an installer notification "The feature you are trying to use is on a CD ROM or other removable disk that is not available. Insert the Blackberry Desktop Software 4.6 disk and click OK." The program does show up in my Windows Installer (DM 4.6) again, only for this one account, but when I try to unistall it, I get the same garbage message.
There are very specific instructions on this forum and many other places, and I think I have tried them all. I have searched the registry and found no evidence of any remnants to this program. I have tried to reinstall the software and unistall again. I have tried every registry cleaner I can find. Still, I get the same message.
I really don't want to reinstall my OS for this stupid application, since other than the annoyance, I see no evidence of another problem. I guess I could grin and bare it, but I don't think I should have to. Does anyone have any other ideas?Hi and welcome to the forums!
If you have the CD go to add/remove programs in Vista and try to repair the installation.
Be sure to have the full Admin rights. Then we can remove it cleanly.
Did you install Media manager as well? There are some Roxio KB's as well.
I think you want to read KB1720 first the Windows Installer problem.
Otherwise I think the installation was not done with the correct UAC admin rights.
Let us know how it goes!
Thanks,
Bifocals
KB12334 "Error 1720" occurs during the installation of BlackBerry Desktop Manager
(Microsoft KB's included)
" A problem occurred with the Windows Installer."
" One of the InstallShield folders may be corrupted."
KB17307 "Warning encountered. Warning code - 0x3b21. Check documentation", error appears when configuring the synchronization in the BlackBerry Desktop Manager
"If prompted that the installation file or network resource cannot be found then attempt to modify BlackBerry Desktop Software installation by using the original media used to install the BlackBerry Desktop Software (the CD or the installation file). If the original media is unavailable, uninstall the BlackBerry Desktop Software and reinstall using the available media. During the installation choose the option to Integrate with a personal email account during the Integration type section of the install."
KB04840 How to register and unregister the atl.dll file
KB13194 BlackBerry Desktop Manager abruptly closes when opened from Windows Vista
KB02206 How to perform a clean uninstall of the BlackBerry Desktop Software
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure. -
After downloading Maverick on the MacBook Pro that I bought in 2011, I am unable to open iPhoto. The message says "You can't use this version of the application "iPhoto" with this version of OS X. You have "iPhoto" 9.2.3" What??? That is ridiculous. Why doesn't Maverick download everything? I've tried the "fixes" I found on this forum, but none of them work for me, because there is no workaround via the library. I can't access the library.
I have an old iPhoto version and it still works with Mavericks, the version before yours, that is puzzling.
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Hi,
I have a new laptop and I am trying to download CS3. The site on adobe gives an error message and the one I tried from this forum downloaded CS3 extended, so my serial number does not work. Does anyone have any suggestions. Regards VickiThe trial is always extended. The serial number you enter determines whether it runs as standard or extended.
I'm getting through fine with that link, so it must be a browser issue or some such thing. Try another browser. -
Hi All. I am new to this forum but hoping I can find some answers from some of you apple guru's out there. I have downloaded a mvie onto my iphone (which took forevere but I cannot find it to view it.Please help
It should be in the Videos App - if it's not in there then have you got a film age rating set in Settings > General > Resttrictions that is hiding it ?
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How do I post edge material on this forum for download
how do I post edge material on this forum for download.
Dropbox, box.net etc...
Then post the link. -
my icloud account keeps telling me that my user name or password for icloud is incorrect but it works for downloading apps etc and joining this forum
Accessing the itunes store and joining this forum are different accounts than an icloud account, so it's not necessarily true that your ID for icloud is the same as for itunes.
Did you set up an icloud account?
To create a new icloud account, go to
http://www.apple.com/icloud/setup/ -
I downloaded Firefox 4, but when I tried to move it into the Applications folder, I was refused permission. I tried to post this problem to this forum and received a confirmation link by e-mail, but it failed: I got the message "Something is wrong."
If you get an error message that you do not have sufficient permissions to update then easiest is to trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data. -
I just got the Itunes update. So frustrating. I will be trying methods on this forum to save my library and re-install the older version of ITunes. What was Apple thinking when they developed and released this mess?
Apple is more likely to see your comments if you send feedback via:
http://www.apple.com/feedback/itunesapp.html
=Downgrading from iTunes 11 to iTunes 10.7=
You may be able to go back with Time Machine but this may involve restoring other items too (https://discussions.apple.com/message/20441404). Alternatively:
Back up your computer first, in case the unexpected happens.
Quit iTunes.
Get iTunes 10.7 from http://support.apple.com/kb/DL1576 or the direct download link at: http://appldnld.apple.com/iTunes10/041-7195.20120912.d3uzQ/iTunes10.7.dmg
Do a few preparatory steps by making sure all iTunes components are not running and cleaning old files. See https://discussions.apple.com/message/20475394. Do steps 3 and 4. Steps 6-8 may be also useful but I don't know if they are essential. Some of the other steps are not necessary, duplicate steps listed later in my post or are perhaps even unhelpful in the process.
Replace the iTunes 11 application with iTunes 10.7. Simply dragging the application to the trash may not work. Lion (OSX 10.7) and newer systems have iTunes integrated into the operating system and deleting is a bit more involved. Two ways to do this are:
1. Use the shareware Pacifist utility (http://www.charlessoft.com/) to install iTunes 10.7 including all associated system files. Details at http://forums.macrumors.com/showpost.php?p=16400819&postcount=6
2. Check this reference on how to delete the iTunes application itself:
Delete iTunes in Mac OS X 10.7 Lion - http://osxdaily.com/2011/09/13/delete-itunes-in-mac-os-x-10-7-lion/
After deleting the application there may be other files that need downgrading too. See the note about error -42408 at the end of this post. You may want to tuck these away somewhere safe until you have completed the installation of iTunes 10.7. I have not tested this but ideally if newer versions are not found then the installer will put in the old versions. This may include these files in /System/Library/PrivateFrameworks/ which apparently get updated by iTunes 11:
AirTrafficHost.framework
CoreFP.framework
DeviceLink.framework
iTunesAccess.framework
MobileDevice.framework
After doing one of the two procedures above you will have to rescue the most recent old iTunes library from your iTunes > Previous Libraries folder. Rename it "iTunes Library.itl" and replace the existing one in the iTunes folder. A newer version of iTunes irreversibly updates your library file so you have to replace it with the old one or you will get an error message. Note, this will revert your library to the version at the time of the upgrade and you will have to update any changes made since. See:
https://discussions.apple.com/message/20401436 - turingtest2 11/2012 post on rebuilding empty/corrupt library from previous iTunes library file after upgrade/crash.
iTunes: How to re-create your iTunes library and playlists - http://support.apple.com/kb/ht1451
Other issues:
- https://discussions.apple.com/message/20432309 - solution to mobile devices saying they need to be restored after downgrading
- If you encounter error -42408:
iTunes: Advanced iTunes Store troubleshooting - http://support.apple.com/kb/TS3297 > Specific Conditions and Alert Messages: (Mac OS X / Windows) - including specific error codes.
Alternatively, check https://discussions.apple.com/message/20441424 which requires you have a Time Machine backup (though possibly if you remove the newer version of these files old ones may be installed with the iTunes 10.7 installer - untested). A variant of this is at: https://discussions.apple.com/message/20448184
- Persistent "Show in iTunes Store" arrows after downgrade - https://discussions.apple.com/thread/4567064 -
33% Zero reply in this forum why!!!?
I navigate 10 pages back in this forum and count the zero replyed thread and it was 48.
its a big number for a forum we used to solve our problem.
The question is Why:
Please do not let this theard join the zero reply club.
GhassanHi all,
I share my opinion with the aim of making JDeveloper a better product. I use JDeveloper since january 2002 and as Java editor I'm very statisfied with it. I used it also to develop a project BC4J based with good results. But there are also dark sides, documentation and forum support. The documentation is getting better and better as the product evolves, but compared to the database one is still on early stages. I'd like to say two version HTML and PDF with reference and tutorial. Now you have to go to the site, download how tos, browse articles and so on even for basic tasks. Forum support is what, in my opinion, need a serious improvement. In the last week I experimented daily outages (and it wasn't my internet connection); additionally I was trying to develop a JSP Strusts based application, but with no luck since my question get unanswered. Luckily switching to HTML DB solved my problem at all. If Oracle really believes in JDeveloper the free support must be upgraded to a better level. I like JDeveloper very much, (I think ADF is the BEST java data access framework ever built) I believe that there are some really great and promising technology (JSP-ADF-Struts), but if you don't support users the product will never get the merites it deserves.
I hope this will help to make the JDeveloper support better.
Giovanni -
As stated, I just downloaded elements 12. Every time i open it up, it gets to the organizer home screen, then shuts down. After this, it will not reopen. I have made all the updates to my windows 7, and I have searched this forum and have yet to find an proper solution to this issue, and by the looks I am not the only person with this issue. Anyone's help would be greatly appreciated.
My post has been viewed 24 times, and yet have had no answers. I have always like adobe products, however if this is the type of support they offer, I will never purchase another product of theirs. The issue I am having is the same issue many others have had, and yet no answer. Poor customer service!
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Why is it taking so long to download. Is this normal?
Why is it taking so long to download. Is this normal?
How long is "so long"?
Some product downloads are up to 1.6GB; that can take some time - very much depending on your Internet connection. Check http://www.download-time.com/
For a test, I just downloaded Illustrator CC 2014 (1.6 GB), and the download completed within 13 minutes (and I am 10,000 km away from the Adobe download servers).
Try downloading from http://prodesigntools.com/adobe-cc-2014-direct-download-links.html - make sure you follow the Very Important Instructions on that page. -
As stated above, I've been at it all day "Turning my phone on and off, resetting my wifi (did it nine times), held the power button and home button (did that three times), made space (got 1.2GB left, and it's like around 600 or 500 Mb to install it. I already downloaded it by the way, I just can't install it cause I get "Not connected to wifi" over and over). I've looked at this forum up and down till I got sick and tired of seeing the synonymous thing. All I want is to update it, I have wifi but it just tells me "not connected to wifi) and lets me try again, and I did like legit 25times, I even went to a different sites and all came up to be non-conclusive. I did see that connecting to iTunes on the pc would work but my pc is rather slow and I don't have iTunes downloaded at all either on it; so you could imagine why I'm trying to do this on my iPhone. Is there any other method? Or something else I can do? I've been turning my phone off all day to no effect..help would be greatly appreciated, and like I said: "I read all the forum post on here and tried all (except the iTunes pc one).
Hi FerretMouser,
No matter how slow your PC is, you would have had this resolved hours ago had you taken that route. It is the only option you have left at this point.
Best of luck,
GB -
Hi there how are you guys out there of this forum? I got a question for y'a
Hi there how are you guys out there of this forum? I got a question for y’all
I wanted to know how I could record different folders using iTunes
Cause when recorded 2000 thongs on the DVD
There were 2000 songs to go through
So I really wanted to have had folders and then the music recorded inside them
So I could get right to where I wanted real quickly
Could anyone please teach me how to do that real quickly?
Can we do it with iTunes?
I know we can do it with Nero.1) Go to file, select new playlist. Creat the playlaist.
2) Download your music into iTunes.
NOTE: CHECK 'Recently Added' before you download your music.
If the select boxes has a check in them, turn it off by
holding down the 'ctrl' key and selecting one of the
checked boxes. This shold turn off all the checks.
It would be better to clear 'Resently Add' of all
previous downloads, but I don't know how to do that
yet.
3) under 'PLAYLIST' on the right, select 'Recently Add'.
all of your song should show there with a check in the selection
box.
4)Hold the shift key and select the frist (selete records name),
then the last recorded tune. All of the recordings shouls light
up blue.
5) While holding the 'shift' key, drag one of the records to your new
playlist. All of the blue highlighted song will transfer to the new
playlist. -
How to effectively ask a question on this forum
Ok, so this'll take a little explaining. I was kinda bored over my lunch break, so i decided I'd write a general reference for how to post well on this forum. I realize that many people aren't gonna read this the first time they post, but i thought it would be a good thing to reference when replying to people who post a poor question.
_10 Ways to Post a Good Question on this Forum_
_1) Write a descriptive subject line_
This is the first thing that people see, and it influences how they read a question. Subjects like "Java error" tell people nothing about your problem. Subjects like "How to implement a SAX parser for use in multiple classes" are infinitely more useful.
_2) Don't use phrases such as URGENT or HELP ME!!! or IT'S DUE IN AN HOUR!!!!_
The people on this forum don't have the same priorities as you, and therefore don't care if your problem is urgent. In fact, they find it rude to assert that your problem should be solved before somebody else's just because you procrastinated. They also don't pleas for help too fondly. Typically posters who write this sort of phrase in their post has given up and become helpless, making it very difficult to guide them to the answer. Also, keep the caps lock off. THERE IS NOTHING MORE ANNOYING THAN ALL-CAPS POSTS. IT SEEMS LIKE YOU ARE YELLING, and people will make you aware of how it annoys them.
_3) Dont post your homework assignments asking for "teh codez"_
You will get flamed like none other for this sort of question. You may get codes, but when you submit them to your instructor, you may get suspended or expelled (depending on your school's cheating policy). The people on this forum are more advanced than you in Java, and can make it painfully obvious to your instructor that you cheated.
_4) Write in normal English_
Think of this forum as your supervisor or instructor, you want to sound professional and convey your question effectively. SMS speak or any other sort of abbreviation of the English language becomes difficult to read, and many people on this forum won't even try. This forum is filled with professionals in the Java world, and they are accustomed to reading true English (full sentences).
_5) Don't be helpless_
This forum is here mainly to help with specific problems, not to teach you Java. If you don't know where to start, a person is most likely going to tell you to write the solution out on paper first, breaking it down into small steps that can be accomplished by the computer.
_6) Do your research_
Many of the questions posted can be solved with a quick Google search. You should check a few places before you even post a question. They include: this forum (do a forum search), Google (do a Google search), the API's (http://java.sun.com/j2se/1.5.0/docs/api/), and the Java Tutorials(http://java.sun.com/docs/books/tutorial/)
_7) Post code and errors with your question_
The answer to your problem is in the error messages and the code. Instead of asking a general question about for loops, post the code that you have written and the error info that you get. When asking a question it is IMPERATIVE that you have tried to do it your own way, because the people on the forum mostly won't do it for you, they'll only point out where you have done it wrong and try to help you fix it. Don't paraphrase your error messages, because there are subtleties in the actual messages that you may unknowingly edit out.
_8) Don't Multi-post_
It is rude to post the same question multiple times or in multiple places in the this forum. This is for the same reason as #2, it makes it seem that you think your problem is more urgent or important than others' problems.
_9) Don't resurrect dead threads_
If a thread is 3 years old, nobody is going to remember it, so make a new thread to ask your question. If you have a question about something in the old thread, reference it through a hyperlink.
_10) Take it easy_
As long as the people in the forum see that you're legitimately trying to help yourself, they'll help you as much as they see fit. The biggest problem that newbies have is they rely on the forum to spoonfeed them the info, and it's not going to happen. They'll either get flamed or ignored. The people on the forum aren't trying to find "fresh meat to flame", they legitimately want to help you, and they'll typically give you fair warning if you're doing something annoying or unorthodox.There does seem to be a way to sticky posts, but I think only mods and admins have the power to do it. There's one over on the Generics forum : http://forum.java.sun.com/forum.jspa?forumID=316
I've been trying to add a pseudo-signature to my posts as far as possible, with a link to a page which pretty much covers this stuff, only it's on JavaRanch:
People on the forum help others voluntarily, it's not their job.
Help them help you.
Learn how to ask questions first: http://faq.javaranch.com/java/HowToAskQuestionsOnJavaRanch
But I've had a couple of occasions where the OPs thought it was directed at them and they got a tad upset :)
And without hyperlinks, I'm not quite sure how many people actually take the pains to go to that page.
Ah well, no one can say I didn't try.
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