Jelly Bean (4.1.1) update stops Wifi 802.1x

Since getting the upgrade on my RAZR MAXX HD, I can no longer connect to wifi that requires 802.1x authentication (EAP/TLS/MSCHAPV2). Anybody have any solutions?

Good luck...the note 3 or the note 4 (LOL) will be out before we ever see an update. Verizon couldn't send out a timely update if their business depended on it. They are by far the worst when it comes to customer service, timely updates, and branding phones with their ridiculous logo. Bottom line, we have the downgraded version of the note 2 compared to the competitors. We are still lacking several features/settings/widgets. It is truly a disappointment. Stay with Verizon, and that will always be the case. They have proven that time and time again.

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Why won't my home wifi work after jelly bean update?

My phone updated to jelly bean on tuesday morning, and i noticed i cannot connect to my home wifi. It will connect at school or work however. I have tried turning off and on my phone and my router. I know its not my connection because my other devices all connect to it. When i go to the wifi on my phone, it detects my home wifi with a full signal, but when i put the password in to connect, it says the signal is poor and it just repeatedly tries to connect. Is there any way that i can get my wifi to work again? If i have to and if there is a way i will uninstall jelly bean if thats the only way to get it to work again.

Here is my current situation with a brand new Razr HD:
-Linksys WRT54GL with updated firmware
-New Razr HD purchased 5 days ago
-System Version: 9.16.6.X926
-Android Version 4.1.2
-Build Number 9.8.1Q-62_VQW_MR-2
My Mom got the same phone at the same time and has dropped calls, poor wifi signal and range, etc.
I have fully set up my phone with apps and all settings perfect, cleared the system cache, one factory reset and input all app usernames and passwords again, etc.
My phone is perfect, except for not connecting to wifi in a room downstairs from the router where all other devices, a Nook, 10-year old DELL laptop, and Droid Incredible get 4 full bars of wifi strength. This Razr does not connect at all and rarely if it does when I leave the door open gets one bar of strength and is useless.
I love the phone so much I am reluctant to swap it out and lose all my app settings and customization. I read that it isn't mattering if you swap it out, still the same problem. But it's bothering me and I want it right so I went to the Verizon store today to test it and swap it out for a new different one. They don't perform tests and didn't know what I was talking about. Very abrasive staff and manager tried to research the issue for a half an hour, then said they had a call in to Motorola. If I wanted to swap it out I could but that would be my one swap and that's it.
I have actually spent so much time and effort on this I wanted to get a MAXX HD for my wasted time and frustration. That is simply out of the question. I stood there with my phone connected to the Verizon wifi network in the store with one bar of wifi strength, while the display connected to the same network showed a full network signal all bars.
They were so abrasive, demanding that it doesn't matter how many wifi bars you get it will still connect to the Internet. I said no that's not true this device will not connect in my bedroom while all other old devices get full wifi strength. They didn't care.
They were so reluctant in the matter that I decided to walk out and watch for an update to Jelly Bean to solve the issue. People are taking their phones back and it doesn't fix this. It seems to be strictly a Jelly Bean update fix.
I will watch my phone, only use wifi in large areas that usually work fine, etc. My question is: When will there be a Jelly Bean update pushed out to Razr HD owners on Jelly Bean so they will have comparable wifi and signal strength to every other wifi enabled device that exists?
Thanks
PS. I have tried every single router and phone setting mentioned on any forum. Same thing. This requires a 2nd update.

Droid RAZR Jelly Bean Update-Part 2

For those who did not follow the previous discussion, I had the Jelly Bean 4.1.2 update forced OTA to my phone at the end of March. It caused numerous problems such as:
1. I have battery life that cannot last more than 20-30 minutes on a phone call
2. Severe lag on my software such as browser, home screen scrolling, opening any apps, etc.
3. Phone randomly makes phones calls (screen off, phone sitting on a table charging for hours then suddenly a muffled "Hello? Hello? Can you hear me?").
4. Random text problems: Phone says cannot send texts but does anyways, phone sends text to wrong person, group texting is all kinds of wrong).
5. Same WiFi issues as reported by other users above.
6. Speaker Phone starts out fine but then suddenly becomes low volume. Only ending the call and redialing fixes this; until it does it again on the new call.
7. The keyboard does the spacing issues, the auto-correct is so bad that a word like "problems" comes out as "price blems"
8. Bluetooth does not connect any longer to my ear piece or car.
I spoke to VZW about this yesterday and they sent me a CLN Droid RAZR to replace my malfunctioning device. I pulled the device from the box and activated it and let it update its stock apps (I did not install any 3rd Party or Play Store Apps). After using the device for awhile (6 hours) I had all of the same issues I had on the original device. I could not connect via Bluetooth, WiFi only would connect to one Access Point out of 6 I tried (all less than a year old, different models, at Home, Work, Clients, etc), battery died after 1.5 hours despite having a full charge and only being used for some phone calls and light web use, and so on.
I called back to VZW Customer Care and explained to them I was in a bind as I was leaving to travel for work tomorrow and would be gone 2-3 weeks and could not be without a working phone. I was told immediately they understand and a brand new (not CLN) Droid RAZR HD was on its way overnight.
I must say, I have not always had great experiences with VZW Customer Care, but the ability to call and have an upgraded device on its way to my house in under 5 minutes (with 2 of those being on hold, and one transfer to Tier 2) was very good customer service. I would have been in a bind if I had to travel without a working phone...to the point that I was ready to just jump ship and hop on another carrier to be sure I had working service/phone. I was expecting to receive the transfer shuffle, be offered contract extension, offered lesser devices, etc (based on past experiences). I did not expect an upgraded phone that is not even a CLN, but an actual new phone after just a few minutes.
So thank you VZW. You did really help me out.

yes, i can boot into recovery menu & can select recovery option.
but after i select recovery option, it will just show some dead green
android picture(whose stomach is open with stop/error symbol)
Thanks & Regards
Pradeep
<< Private information removed to comply with Verizon Wireless Terms of Service >>
Message was edited by: Verizon Moderator

Possible update solution for some Jelly Bean issues on Razr Maxx

I bought a Razr Maxx used two weeks ago and wanted to a post a possible solution to the broken Jelly Bean update. My Razr Maxx (practically new) was slow, lagged, and gave me about 10 hours of battery life. Also, my Wi-Fi was horrible just 10 feet from the wireless router and it ran hot.
Before I chucked it for a used S3 I decided to do what others had done. Keep in mind, the phone had been previously factory reset after the JB update had been OTA'ed to the unit a few months ago. It was put in a drawer as the person bought a new phone.
So to be clear: It had gone through a factory reset but without clearing internal memory and had serious issues. I had cleared the Dalvik cache but it didn't help. Here's what fixed my phone:
I did a battery recalibration. This can be done by running the phone down to zero. Shutting it off and charging it overnight. This may have to be performed twice.
Backed up my files, removed the mSD card and from the OS, erased the internal storage. I also went into the Settings / Privacy and set Automatic Restore to off.
I cleared the Dalvik Cache again.
http://www.droidforums.net/forum/droid-razr-maxx/232462-how-wipe-cache-without-doing-factory-reset.html
I booted into safe mode.
http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=50079
From the OS within safe mode, I performed a factory reset and had it clear the internal storage again.
Started the setup process.
Cleared Dalvik Cache again.
The result is a smooth "buttery" feel (well, as smooth as this platform can offer) no massive lagging like before where the phone would just lock up for five seconds, no over heating, WiFi is seemingly normal and battery life is Maxx instead of Min. To give you an idea, the phone had been on light use and on for maybe 13 on battery when I did the reset. I did the hard reset from a 65% battery and reinstalled all the apps over WiFi and reconfigured. At 2:30 a.m. it was at 1 percent so I set the screen to 100% brightness and played a video until it died about 3 a.m. Basically the screen was on and the phone being used from around 9 p.m. until 3 a.m. after coming off the charger at 8 a.m. the previous morning.
Will this work for you? I don't know but I know the Jelly Bean in place upgrade on this phone is pretty flaky from the complaints.
If your phone has been turned into a pile of junk by the update, you have nothing left to lose unless you're just using it as a bargaining chit to get a new phone from VZW.
Good luck to anyone who tries it.
If you are trying to diagnose battery issues, I recommend GSAM.

>> Duplicate post removed for cross-posting violations per the Verizon Wireless Terms of Service
See After latest system update, text messages don't always "send." for original message <<
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Jelly Bean Update Problems on Xperia S Tablet

I think we need a new topic for Jelly Bean update problems and fixes.
Solved!
Go to Solution.

small fonts and icons blurry pixelated in notification or google agenda widget
browser crashes a lot.
Missing jelly bean home launcher
Wifi disconnecting for no reason.
Animations aren't smooth tough tablet is more responsive then android 4.0.3 release6b

Jelly Bean Enterprise WiFi

Ever since the JB update I cannot connect to my corporate WiFi access point using 802.1x EAP, WPA2 Enterprise. This seems to be a known Jelly Bean issue http://code.google.com/p/android/issues/detail?can=2&start=0&num=100&q=&colspec=ID%20Type%20Status%20Owner%20Summary%20Stars&groupby=&sort=&id=34212 kinda surprised VZW didn't fix it since it took so long to get the JB update out.
Any ideas how to fix, it's also killing my battery since it's continuously trying to unsuccessfully connect to WiFi, so I had to just turn WiFi off.
Thanks,
Allan

Of course a lot of people have been having the same problems with the update, and a replacement device at no cost to you would be a great option.
Don't see where the 10 years thing comes in handy here, but okay.
Seems like it'll take a bit longer just because it is the weekend, and FedEx / UPS / USPS normally don't ship out on the weekends, hence the possible longer waiting time.
No blame can be really placed on Motorola / Verizon / Google.
Google made the OS that was approved by Verizon to be placed on your Motorola phone.
Now how does Verizon's network relate to this? Of course you have the option to check out what other carriers have to offer, just be advised of all the fees that come with the switch (not including the early termination fee).
"Anyway, my phone would not do anything with the power and down volume or any other combination of keys. Plugging in to a charger does nothing either. I do get the white light of death when plugging USB cable to computer."
Warranty the phone.

Downloading phone book problem after "Jelly Bean" update

I own a 2011 Mitsubishi Outlander GT with Bluetooth (labeled as Link System) and a Motorola Droid RAZR. The vehicle has always recognized the phone as paired. Prior to "Jelly Bean", I had no problems downloading the entire phone book to the Bluetooth device in the vehicle. However, I had noticed on a recent trip that several new contacts were not recognized by the Link system. I realized that I needed to update the phonebook. I first deleted the old phone book from the vehicle, but I was then unable to download the new phone book to the vehicle. I tried several times but with no success. An additional Bluetooth symbol would appear to the left at the top of the phone display with the message "PBap connection request". The message would disappear after a second. But several seconds later, the upper left-hand Bluetooth symbol would also disappear, and the vehicle Bluetooth device would then inform me that the phone book download had failed. I contacted Verizon tech support last week, and the rep and I concluded that the Jelly Bean update was the problem, but she was unable to fix it. I also noticed elsewhere on the Verizon web site that several other people with different vehicles were also unable to download the phonebook from their Android phone to their vehicle's Bluetooth device.
I then realized that perhaps the Jelly Bean update had changed only how the Bluetooth on the phone interacted with the Bluetooth/Link system on the vehicle. I concluded that I needed to delete not just the old phone book from the vehicle's Bluetooth device, but also the pairing/recognition of the phone itself from the vehicle's Bluetooth device. I then reinstalled pairing/recognition of the Droid RAZR on the vehicle's Bluetooth device, and successfully downloaded the phone book from the RAZR to the Bluetooth device on the vehicle. This action should fix the problem on other vehicles as well.

Jandariea, I understand how frustrating this could be. You would think a software update would be fully baked and basic functions like Wifi would work. However, this is not the case with all Jelly Bean software updates. You sound more like the exception then the rule! Have you tried to disable/enable airplane mode? Does this issue only happen with your home wifi, or can you connect to a public Wifi (i.e. library or Starbucks)? Have you tried to do a master reset on the phone http://bit.ly/T1Ib1B ?^SP

Jelly Bean Update Droid 4 phone

Do I have to update to jelly bean? And is not how do I stop the update request?

Well i'll answer that.. This way the answer is No you don't have to "update" you can push if off as long as you like i'm doing this on one of my Razr Maxx's). Your phone can take the O.T.A. just don't down load the OS into the phone or you will have the New Update..
Now that being said my other Razr Maxx does have it and it's not doing to bad with the new Updated OS there are some minor issues though.. One i'm seeing and so are others with there new Motorola's is the Apps.! Google's Music Play and Google Voice Commands are Clashing that is when you update the Music App.. It's causing Commands to Close down but if you Uninstall the Music App back to Factory.. Voice Commands will start to Work again.. But this is Only happening on my Jelly Bean Razr Maxx i'm not seeing the Issue on my Ice Cream Sandwich Razr Maxx..
But other than this little set back.. It's not a bad OS b33 Too add.. If you have any more Questions fill free to ask i'm on here most of the Time..

Will my phone get a jelly bean update........???

im soo sad that my got damn slow .....sice i ve updated my phone to ics .......i feel that ......gingerbread holds my phone good ......
But still... will my phone get a jelly bean update..???? ..........so that it overcomes the probs of ics..................

Let me answer you ony have just gave out a speech about the "error" of their words. Since then, they stopped speech about it. I bet it's the truth that Xperia 2011 wont get an update, they just want to calm us down

The only way to fix Xperia P problems after the jelly bean update!

After the jelly bean update my Xperia got slow, I could not answer phone calls, the call log took so much time to appear , I have tried uninstalling external softwares , reseting the phone , nothing worked. Finally I have downgraded the phone follwing the guidelines provided in this link - http://talk.sonymobile.com/t5/Android-development/GUIDE-How-to-Install-Jelly-Bean-ICS-Ice-Cream-Sand...
Now my phone is fast , gallery is working fine , I can receive phone calls , no useless chrome by default , the google search widget works fast , the overall performance is much better. So I would recommend people to downgrade their Xperia p to ice cream sandwich and stick with it. OLD is GOLD!

What is your build version now after downgrading to ICS? I could not download 6.1.1.B.1.54 from the list which was best to me.. Please let me know quickly, I'm having the same **bleep** problem in JB.

Jelly Bean Update for Razr Maxx Hd

I just got a razr maxx hd yesterday and am trying to perform the Jelly Bean update. It does not show up in my downloader, but I keep getting a notification saying "Download suspended, will resume shortly." and it shows 0% progress. When I try to restart the download, it notifies me that it is already downloading and that I will be notified when it is finished but it has been over 12 hours since I originally began the update. Is there a way to fix this?

General OTA release should have started already. Manual upgrade option should also be available sometime this week. I prefer manual upgrades to OTA's as the install is invariably more stable and functional. Downside is that they wipe your phone clean, but this assures that app dependencies install "where they are supposed to go" so that apps function as intended. OTA's have to "work around" installed stuff, and this often causes inconsistent "glitchy" behavior from individual to individual. Some OTA installs work perfect, others have issues which may or may not reproduce from phone to phone.

Jelly Bean update completely killed true hands free voice dialing.

Regardless of the fact that S-Voice (as well as Google Voice dialing/search) is unable to recognize most of my contacts, it's also a fact that by definition, it cannot work as a true hands free voice dialer, which is defined as the ability to make a call without touching (or even seeing) the phone AT ALL. This is due to the simple fact that neither S-Voice nor Google Voice dial/search allows you to say "yes" or "no" to a phone number confirmation prompt. In other words, you need to see the screen at some point in order select the correct number to dial. Prior to the Jelly Bean update, this issue was relatively easily solved by using a third party app -- I preferred an app called "Cyberon Voice Commander" -- to take over the voice dialing duties. The first time you hit the Bluetooth button after installing the app, you could select the default program to respond to the BT button. I simply selected the Cyberon Voice Commander app, and everything worked from this point forward -- I could dial a number without ever taking the phone out of it's case.
With the Jelly Bean update, however, this is suddenly no longer possible because S-Voice completely takes over the Bluetooth button, and does not allow another app to take over as the default. The "launch by default" section for S-Voice in the application manager is now greyed out, and says "no defaults set" for S-Voice even though S-Voice is set as the default program to launch when pressing the BT button. The only "potential" solution is to completey "disable" S-Voice via the application manager, which does allow you to select Cyberon Voice Commander as the default BT button press app, but there are two problems with this. First, the default resets when turning the phone on even though you select "always" for the CVC app. This means that you have to re-select the third party app as the default BT button app EVERY time the phone is turned off. Second, disabling S-Voice is not a solution because I still would like to use it for things OTHER than voice dialing. Disabling it completely removes it from the menu, making it unusable even for things that it is better at.
I cannot believe how hard S-Voice is being shoved down our throats. Why would they make it mandatory? The whole point of Android is that it's supposed to be "open" and allow users to individually decide on their own way of doing things -- i.e. to offer multiple approaches that suit your preferences rather than adopting a narrow minded "we decide what's best" attitude. This is the whole reason that I moved away from Apple. This S-Voice situation, however, is just ridiculous. It's fine to push it as an "option," but please keep it OPTIONAL -- particularly given that it literally CAN'T do what other apps do (i.e. true hands free dialing.)
Larry

A few things you can try ... turn off the phone, remove the SIM card, wait a few minutes, then reinsert the SIM card and re-boot the phone. Maybe a fresh connection to the network will improve the signal/call quality.
Do a system cache clear; it won't delete your data:
Power down phone
Hold volume up/down & power simultaneously until you see the Boot Mode Selection Menu
Use volume down to navigate to 'Recovery', use volume up to select
You should see screen with triangle and exclamation point next to an Android
Press volume up/down simultaneously to go into system recovery
Use volume rocker to navigate to 'wipe cache' and use power button to select
Once finished, use volume rocker to navigate to 'reboot system now' and use power button to select
If all else fails, back everything up, remove the SD card to be on the safe side, and factory reset the phone. No, it's not a preferred option, but sometimes that is what it takes to 'clear out the cobwebs' after an operating system update.

AT350-T16 Jelly Bean Update not showing up

I just purchased a Excite 10 on the premise that it had jelly bean. However upon turning on its only 4.0.3. I tried to update to 4.1 but the update does not show up. Is there an update for a AT300/AT350-T16 or not?

There should be, yes. You may want to contact customer support at (800) 457-7777.
- Peter

Jelly Bean update woes?

I've updated my Razr Maxx to Jelly bean through the About Phone > System Updates option. It's been a few days now for all the apps and syncing to have settled down, but I'm still seeing the battery getting chewed through now and it's looking like Android OS is using up close to 60% of the battery (averaging about 58%).
I've also seen that with the update certain apps (bloatware) has been removed. However, I still seem to have a few apps, like MotoACTV & Verizon Videos, present that should have been removed with the update.
I was going to wipe the cache in Recovery Mode before doing a Factory Reset, but holding down the Volume +/- rocker and the power button just boots my phone up normally. Recovery Mode hasn't been removed in Jelly Bean has it? I wouldn't think so.
UPDATE: I did get the boot menu to pop up but when selecting Recovery it only showed me the little Android with an "!" in a triangle over his open chest case... and then it opened right back up as it would normally boot.
Anyone have any similar issues with the update? Any fixes if so?

Oh, you guys are lucky. Had to get them to send me a replacement Razr as mine wouldn't boot after the update. Rep was friendly and apparently handled 20+ calls on the failed update that DAY. Those techs that post the beta updates to the production server should be fired. You need to freaking test your stupid OS updates before you push them. I understand the stockholders are looking for profit but if people are leaving because you keep breaking their stuff then when the company goes under you're the only one to blame. Also since receiving my new phone it's being a pain to set up. Have to do half of it on my account online from my computer as it won't take inputs from my phone.

Has anyone else still not received the Jelly Bean update?

Or am I the only one? I activated my phone on 12/30/12 and still have not received Android 4.1.1 as of 2/4/13! I know VZW is rolling out Jelly Bean over time, but this is ridiculous! I went to the Verizon store the other day, but they were of little help and told me to call Samsung!!! I routinely check the "software update" section on my phone, only to receive a "no update available" message. My phone is stock, but is one of the "developer edition" phones directly from Samsung that runs baseband version I535OYLG1. Still, I don't think that should make a difference, given that I have a Verizon activated SIM card and have not done anything to the phone (apologies to the moderator for previously mentioning terms banned by Verizon TOS... terms have since been removed from this post). The only thing that's different from the phones sold directly through Verizon (supposedly) is the unlocked bootloader. If anyone else is having the same, or a similar, experience, I'd appreciate any advice... or at the very least, just respond to this message so that we can complain together

Without proper system information nobody can tell you anything. there could be any number of reasons why the download gets corrupted from virus scanners accessing the files and damaging them to your harddrive being damaged or fragmented to a bad network connection already corrupting it... Check al lthat stuff, turn off the pertinent components, clean up your drive.
Keeping your Harddrive in Shape
Mylenium

Jelly Bean (4.1.1) update stops Wifi 802.1x

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