Jerky Connection - Impossible to play online games...

I recently switched over to BT ADSL internet. My connection with my old ISP was fine and had no problems. However now my connection seems very inconsistent which is particularly noticeable during online games because data is constantly being transferred.
Instead of the game characters moving around smoothly as usual, they jerk from position to position. My ping is fine though (<20). I made a short video so this can be seen: http://www.youtube.com/watch?v=PoTqO6-oLfE
This problem is not constrained to just gaming though. Webpages sometimes seem to 'hang' until I refresh and suffer occasional short disconnects. If I ping google.co.uk for example, you can see various losses and lag spikes:
Here is the status of my line:
Is there anything un-usual with these results? Things I have already tried include:
- Resetting Router
- Different Router
- Different Microfilters
- Different Computers
- Disabling Antivirus and Firewall
- Port Forwarding
Using a wired connection with an iPlate and BT Home Hub 3.0. Im a new customer and clearly something is not right - playing games online is virtually impossible. Ive already tried BT online help but seems if I want any more advice than "reset the router" I have to call a premium rate number!? Does BT block any ports or throttle the connection at all? Would it be possible for a BT engineer to come and investigate the problem and maybe fit a new socket?
Thanks for any advice, Ben. 

your connection speed appears ok for your current attenuation but there are a lot of crc/hec errors and errors seconds for a conenction time of only 12hrs.  with number of changes you have tried each requiring a reset I am surprised that your noise margin is still only 4.5db
I see you use an iplate so must have an NTE5 master socket.  have you tried connecting to the test socket with a new filter and see if that helps. if you do conenct to test socket can you repost new stats please.
can you also run btspeedtester and post results
try quiet line test  dial 17070 option 2  should hear nothing and best with corded phone  if cordless then dull hum normal
btspeedtester
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