Jerky scrolling and Safari not displaying most jpegs in one user a/c
Hi
I upgraded my 15" mid 2010 MBP to Mountain Lion and find that it is behaving oddly. I have two different user accounts and the oddities vary between accounts. In one, most jpegs in Safari are not displayed, substituted with black rectangles with patterns of coloured dots (in the other, there is no problem with rendering pictures). The scrolling of pages is extremely jerky in Safari and far from perfect elsewhere (slightly jerky in Preview eg). Even the dock magnification is jerky, with icons breaking up as you pass over them.
In both accounts the scroll bar in Safari flickers on and off irrespective of whether the setting in General prefs is for the scroll bar to display permanently or not. The less troubled user account is noticeably snappier in action (eg opens the About this Mac screen with no delay compared with a second or so in the other account).
I've tried ditching the caches for Sarari with no effect. I rebuilt permissions after the install. I'm at a loss to know what to do next as it feels like a generic video problem but, bizarrely is more or less confined to one account.
Any clues?
Best
J
bizarrely is more or less confined to one account.
Check Safari > Preferrences > Extensions
If there are any installed, turn that OFF, quit then relaunch Safari to test.
If it's not an extension issue, try troubleshooting third party plugins.
Help here > Safari: Unsupported third-party add-ons may cause Safari to unexpectedly quit or have performance issues
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I have uploaded my website folder to the server via ftp but none of the CSS, images or spry are displaying.
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I can see that the folders have been uploaded but for some reason they are not being read. I would really appreciate some help as my web host says they can't help me. I can send you the html file or whatever you need if you would like to take a look. It really is a very simple website so i'm sure it wouldn't take one of you geniuses very long to figure it out!
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index.html:
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />
<title>DMH Window Cleaning</title>
<style type="text/css">
.main {
background-color: #0e414f;
height: 480px;
width: 960px;
margin-right: auto;
margin-left: auto;
margin-top: 50px;
.right {
background-color: #FFF;
float: left;
height: 440px;
width: 460px;
border-right-width: 20px;
border-right-style: solid;
border-right-color: #0e414f;
margin-top: 20px;
.logo {
float: left;
border-right-width: 20px;
border-left-width: 20px;
border-right-style: solid;
border-left-style: solid;
border-right-color: #0e414f;
border-left-color: #0e414f;
margin-top: 20px;
</style>
<script src="SpryAssets/SpryTabbedPanels.js" type="text/javascript"></script>
<link href="SpryAssets/SpryTabbedPanels.css" rel="stylesheet" type="text/css" />
</head>
<body>
<div class="main"><img src="images/DMHLogo.png" width="440" height="440" class="logo" />
<div class="right">
<div id="TabbedPanels1" class="TabbedPanels">
<ul class="TabbedPanelsTabGroup">
<li class="TabbedPanelsTab" tabindex="0">HOME</li>
<li class="TabbedPanelsTab" tabindex="0">SERVICES</li>
<li class="TabbedPanelsTab" tabindex="0">ABOUT</li>
<li class="TabbedPanelsTab" tabindex="0">CONTACT</li>
</ul>
<div class="TabbedPanelsContentGroup">
<div class="TabbedPanelsContent">
<h1>DMH Window Cleaning is your local window cleaning service for Ipswich, Martlesham and Kesgrave. </h1>
<p> </p>
<p>DMH offers an interior and exterior window cleaning service for domestic and commercial properties. </p>
<p>We have been providing a professional, reliable and regular window cleaning service to hundreds of happy customers for the past 16 years. </p>
<p> Just use the links above find out more, alternatively <br />
send us an email or request a free quote</p>
<h2> </h2>
</div>
<div class="TabbedPanelsContent">
<h1>We offer a range of services to domestic and commercial properties</h1>
<p>Services: </p>
<ul>
<li> Window Cleaning Interior and Exterior</li>
<li> Guttering</li>
<li> UPVC Cleaning</li>
<li> Conservatories </li>
<li>Domestic Properties </li>
<li> All sills included free</li>
</ul>
<p> </p>
<p><span class="servicesHeading"><strong>Domestic Properties<br />
</strong></span>
- Services offered on a once a month basis </p>
<p><span class="servicesHeading"><strong>Commercial Properties<br />
</strong> </span>
- Services offered on a weekly, two weekly or monthly basis.</p>
</div>
<div class="TabbedPanelsContent">
<h1>We have been providing a professional and reliable window cleaning service for the past 16 years</h1>
<p class="quoteboxes">"DMH has been our window cleaner for many years and<br />
I would have no hesitation in recommending him. David<br />
is quick, reliable and does a great job!"<br />
<strong class="QuoteName">Ruth Carley, General Manager, Punch and Judy, Ipswich</strong></p>
<p class="quoteboxes">"David works to a high standard and is professional, he<br />
cleans the inside and outside of Jamie Cann House. David <br />
is punctual and reliable"<br />
<strong class="QuoteName">Teresa Page, Jamie Cann House, Ipswich</strong></p>
</div>
<div class="TabbedPanelsContent">
<h1>Request a free, no obligation quote<br />
</h1>
<p>If you would like to request a no obligation quote then please do so by email or phone. </p>
<p>email: [email protected]<br />
phone: xxx</p>
<p><strong>Payment</strong></p>
<p>Please make cheques made payable to:<br />
'DMH Window Cleaning'</p>
<p>and post to:<br />
6 Bramley Hill<br />
Ipswich<br />
IPX XXX</p>
<p>We also accept cash in person. Details will be posted through your door once the job has been completed.</p>
</div>
</div>
</div>
</div>
</div>
<script type="text/javascript">
var TabbedPanels1 = new Spry.Widget.TabbedPanels("TabbedPanels1");
</script>
</body>
</html>
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1. SpryTabbedPanels.js
2. SpryTabbedPanels.css
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@charset "UTF-8";
/* SpryTabbedPanels.css - version 0.6 - Spry Pre-Release 1.6.1 */
/* Copyright (c) 2006. Adobe Systems Incorporated. All rights reserved. */
/* Horizontal Tabbed Panels
* The default style for a TabbedPanels widget places all tab buttons
* (left aligned) above the content panel.
/* This is the selector for the main TabbedPanels container. For our
* default style, this container does not contribute anything visually,
* but it is floated left to make sure that any floating or clearing done
* with any of its child elements are contained completely within the
* TabbedPanels container, to minimize any impact or undesireable
* interaction with other floated elements on the page that may be used
* for layout.
* If you want to constrain the width of the TabbedPanels widget, set a
* width on the TabbedPanels container. By default, the TabbedPanels widget
* expands horizontally to fill up available space.
* The name of the class ("TabbedPanels") used in this selector is not
* necessary to make the widget function. You can use any class name you
* want to style the TabbedPanels container.
.TabbedPanels {
overflow: hidden;
margin: 0px;
padding: 0px;
clear: none;
width: 100%; /* IE Hack to force proper layout when preceded by a paragraph. (hasLayout Bug)*/
background-color: #0e414f;
/* This is the selector for the TabGroup. The TabGroup container houses
* all of the tab buttons for each tabbed panel in the widget. This container
* does not contribute anything visually to the look of the widget for our
* default style.
* The name of the class ("TabbedPanelsTabGroup") used in this selector is not
* necessary to make the widget function. You can use any class name you
* want to style the TabGroup container.
.TabbedPanelsTabGroup {
margin: 0px;
padding: 0px;
/* This is the selector for the TabbedPanelsTab. This container houses
* the title for the panel. This is also the tab "button" that the user clicks
* on to activate the corresponding content panel so that it appears on top
* of the other tabbed panels contained in the widget.
* For our default style, each tab is positioned relatively 1 pixel down from
* where it wold normally render. This allows each tab to overlap the content
* panel that renders below it. Each tab is rendered with a 1 pixel bottom
* border that has a color that matches the top border of the current content
* panel. This gives the appearance that the tab is being drawn behind the
* content panel.
* The name of the class ("TabbedPanelsTab") used in this selector is not
* necessary to make the widget function. You can use any class name you want
* to style this tab container.
.TabbedPanelsTab {
position: relative;
top: 1px;
float: left;
background-color: #d7df25;
list-style: none;
-moz-user-select: none;
-khtml-user-select: none;
cursor: pointer;
text-align: center;
width: 115px;
margin-top: 0px;
margin-right: 0px;
margin-bottom: 0px;
margin-left: 0px;
padding-top: 10px;
padding-bottom: 10px;
font-family: sans-serif;
font-size: 12px;
font-weight: bold;
color: #0e414f;
/* This selector is an example of how to change the appearnce of a tab button
* container as the mouse enters it. The class "TabbedPanelsTabHover" is
* programatically added and removed from the tab element as the mouse enters
* and exits the container.
.TabbedPanelsTabHover {
background-color: #d7df25;
font-size: 12px;
/* This selector is an example of how to change the appearance of a tab button
* container after the user has clicked on it to activate a content panel.
* The class "TabbedPanelsTabSelected" is programatically added and removed
* from the tab element as the user clicks on the tab button containers in
* the widget.
* As mentioned above, for our default style, tab buttons are positioned
* 1 pixel down from where it would normally render. When the tab button is
* selected, we change its bottom border to match the background color of the
* content panel so that it looks like the tab is part of the content panel.
.TabbedPanelsTabSelected {
background-color: #0e414f;
color: #d7df25;
font-size: 12px;
/* This selector is an example of how to make a link inside of a tab button
* look like normal text. Users may want to use links inside of a tab button
* so that when it gets focus, the text *inside* the tab button gets a focus
* ring around it, instead of the focus ring around the entire tab.
.TabbedPanelsTab a {
color: black;
text-decoration: none;
/* This is the selector for the ContentGroup. The ContentGroup container houses
* all of the content panels for each tabbed panel in the widget. For our
* default style, this container provides the background color and borders that
* surround the content.
* The name of the class ("TabbedPanelsContentGroup") used in this selector is
* not necessary to make the widget function. You can use any class name you
* want to style the ContentGroup container.
.TabbedPanelsContentGroup {
clear: both;
background-color: #EEE;
/* This is the selector for the Content panel. The Content panel holds the
* content for a single tabbed panel. For our default style, this container
* provides some padding, so that the content is not pushed up against the
* widget borders.
* The name of the class ("TabbedPanelsContent") used in this selector is
* not necessary to make the widget function. You can use any class name you
* want to style the Content container.
.TabbedPanelsContent {
overflow: hidden;
background-color: #FFF;
font-family: Arial, Helvetica, sans-serif;
padding-top: 20px;
padding-right: 20px;
padding-bottom: 0px;
padding-left: 20px;
.main .right #TabbedPanels1 .TabbedPanelsContentGroup .TabbedPanelsContent.TabbedPanelsContentVisible .quoteboxes strong {
padding-top: 5px;
.QuoteName {
padding-top: 20px;
line-height: 20px;
/* This selector is an example of how to change the appearnce of the currently
* active container panel. The class "TabbedPanelsContentVisible" is
* programatically added and removed from the content element as the panel
* is activated/deactivated.
.TabbedPanelsContentVisible {
font-size: 14px;
font-family: Arial, Helvetica, sans-serif;
.main .right #TabbedPanels1 .TabbedPanelsContentGroup .TabbedPanelsContent.TabbedPanelsContentVisible h1 {
font-family: Arial, Helvetica, sans-serif;
font-size: 16px;
font-weight: bold;
.TabbedPanelsContent h1 {
color: #0e414f;
font-family: Arial, Helvetica, sans-serif;
line-height: 20px;
border-bottom-width: 2px;
border-bottom-style: solid;
border-bottom-color: #d7df25;
padding-bottom: 10px;
border-top-width: 2px;
border-top-style: solid;
border-top-color: #d7df25;
padding-top: 10px;
li {
color: #0e414f;
.servicesHeading {
.TabbedPanelsContent h2 {
font-family: Arial, Helvetica, sans-serif;
font-size: 14px;
color: #0e414f;
.quoteboxes {
background-image: url(../images/quotebox2.png);
height: 105px;
background-repeat: no-repeat;
padding-top: 15px;
padding-right: 10px;
padding-bottom: 15px;
padding-left: 10px;
width: 400px;
.quoteRight {
background-image: url(../images/quoteboxright.png);
background-repeat: no-repeat;
height: 100px;
.TabbedPanelsContent P {
font-family: Arial, Helvetica, sans-serif;
font-size: 14px;
color: #0e414f;
/* Vertical Tabbed Panels
* The following rules override some of the default rules above so that the
* TabbedPanels widget renders with its tab buttons along the left side of
* the currently active content panel.
* With the rules defined below, the only change that will have to be made
* to switch a horizontal tabbed panels widget to a vertical tabbed panels
* widget, is to use the "VTabbedPanels" class on the top-level widget
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.VTabbedPanels {
overflow: hidden;
zoom: 1;
/* This selector floats the TabGroup so that the tab buttons it contains
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.VTabbedPanels .TabbedPanelsTabGroup {
float: left;
width: 10em;
height: 20em;
background-color: #EEE;
position: relative;
border-top: solid 1px #999;
border-right: solid 1px #999;
border-left: solid 1px #CCC;
border-bottom: solid 1px #CCC;
/* This selector disables the float property that is placed on each tab button
* by the default TabbedPanelsTab selector rule above. It also draws a bottom
* border for the tab. The tab button will get its left and right border from
* the TabGroup, and its top border from the TabGroup or tab button above it.
.VTabbedPanels .TabbedPanelsTab {
float: none;
margin: 0px;
border-top: none;
border-left: none;
border-right: none;
/* This selector disables the float property that is placed on each tab button
* by the default TabbedPanelsTab selector rule above. It also draws a bottom
* border for the tab. The tab button will get its left and right border from
* the TabGroup, and its top border from the TabGroup or tab button above it.
.VTabbedPanels .TabbedPanelsTabSelected {
background-color: #EEE;
border-bottom: solid 1px #999;
/* This selector floats the content panels for the widget so that they
* render to the right of the tabbed buttons.
.VTabbedPanels .TabbedPanelsContentGroup {
clear: none;
float: left;
padding: 0px;
width: 30em;
height: 20em;
/* Styles for Printing */
@media print {
.TabbedPanels {
overflow: visible !important;
.TabbedPanelsContentGroup {
display: block !important;
overflow: visible !important;
height: auto !important;
.TabbedPanelsContent {
overflow: visible !important;
display: block !important;
clear:both !important;
.TabbedPanelsTab {
overflow: visible !important;
display: block !important;
clear:both !important;
h1 {
font-weight: bold;
.bottomBox {
background-color: #0e414f;
width: 1020px;
margin-right: auto;
margin-left: auto;
.box {
background-color: #0e414f;
width: 900px; -
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Thank you very much.My guess is Google did something wrong, figured it out and fixed it. The suggestions feature went away in Safari for Google, but not for bing, and continued to work in Firefox. It is all fixed this morning. I happened to be using Google when it stopped functioning, it had nothing to do with updates to the Mac, since as it went south I restarted in an earlier Snow Leopard version and discovered it was not working there either. So it was a Google action that caused the mishap, nothing that Apple did. Anyway, all's well now.
Francine -
PDF's in Mail and Preview not displaying correctly
Ever since upgrading to Yosemite PDF's are not displaying correctly. Every time i generate a PDF of a sales quote it seems to lose a lot of information.
But the strange thing is.....
Preview and Mail both show PDF with missing text.
When I open using "Quick Look Attachment" within Mail or Adobe Acrobat it looks perfect.
When emailed, recipients (mostly Windows users) seem to have no problem opening it and seeing all text.
So far seen that issue is only in Preview and Mail
Only has happened since upgrading to Yosemite
PDF is created using web based ZOHO CRM to build quotes.
See image below to see the difference in what Mail and Preview sees compared with how other apps open the same PDF.
NOTE: sensitive info has been purposely blurred on image.Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.
Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.
Isolating an issue by using another user account
Try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear and again when you log in. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don’t do them all at once.
Safe Mode - Yosemite
Safe Mode - About
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