JERKY when viewing inside Premiere Elements 10. Issue has come up a lot before

JERKY. Have Premiere Elements 10, Editing video from a Canon Still Camera ELPH 500 HS at 1920 x 1080 (absolutely love the video clips this camera produces). I bought a faster PC, i7 CPU 8 gig RAM, memory drive for one of the drives, very fast.
OK, if I only have one clip and a simple edit such as cut beginning and end, fade in start fade out end, everything is perfect. The minute I start adding a little complexity, text titles, other clips, anything, it slows down and becomes JERKY in adobe and very slow to start/ stop using the mouse or space bar. (It was a lot worse in Premiere Elements 8).

Per canon manual, clips are MOV (Image: H.264; Audio: Linear PCM (stereo))
Per properties on PC, here is what it says:
Camera clips are .MOV
video 1920 x 1080
data rate 33478
23 frames per sec
Audio 2 sterio,
14237 kbs
48kz
Project Settings:
DSLR, 1020 x 1080, 24fps
Note that the window came up asking if I want to put my project settings the same as the video clip,
and I answered yes, so i think the settings in premiere are good by selecting taking the recommended settings.

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On my Mac, after the installation i get this error when i start - Premiere Elements 13.0 has encountered an error. [/Adobe/pre/main/MediaCore/ASL/Foundation/Make/Mac/../../Src/DirectoryRegistry.cpp-283] any ideas how to fix this

On my Mac, after the installation i get this error when i start - "Premiere Elements 13.0 has encountered an error. [/Adobe/pre/main/MediaCore/ASL/Foundation/Make/Mac/../../Src/DirectoryRegistry.cpp-283]"
any ideas how to fix this, i don't know or haven't faound out how to contact Adobe supporet....

Here's the contact link for Adobe support. It's just three clicks from the site's home page.
Contact Customer Care

Straight lines become zig-zag when viewed in Premiere Elements 11

I am sure there's an easy answer to my problem but I can't seem to locate it. I am new to video editing and Premiere Elements 11. I have a Sony HDR-CX200 that I use specifically to record tennis matches. I have a recorded a tennis match in 1080i at 60i fps that was transferred from the camcorder to my Window 7 computer using Sony's PlayMemories software which creates a .m2ts file. When I viewed the .m2ts video in both PlayMemories and Windows Media Player the video looked great. I want to be able to view the video in HD on both computer monitor and tv.
I imported the .m2ts file into Premiere Elements 11 using drag and drop.The file appeared to impotrt without any issue and the still pic looked good. However, when I pressed play the pic broke up. You can easily see this in the tennis lines which start out straight but when played they break into a zig-zag look. I have attached a short video that shows this problem. I want to be able to edit my tennis videos in Premiere because I've already just paid for it and it's suppose to be one of the best video editing programs out there.
I have looked over discussions of interlacing but don't understand why the pic only looks bad when played in Premiere Elements and looks good in Windows Media Player and Sony's PlayMemories. I wonder if there is some setting I am overlooking.
Any help would be greatly appreciated.

So far, this is a guess.
Viewing and playback of a video is a medium difficulty task for a computer. Taking the same file into an editing situation is a high difficulty task. Editing AVCHD video, is an extra high difficulty task for a computer. It is doubtful you will work your computer harder doing anything else.
The real time preview in the monitor during editing can be improved with what is referred to as "real time rendering". You know when it is necessary when a yellow colored bar shows up above the time line. When you see it, press Enter and wait a bit.
Can you provide more information about the computer and how you got the short video to YouTube? Also, how did you open the project? And can you check what the project settings are? The YouTube looks nothing like what I have uploaded using my two Sony camcorders.
I think this is fixable. Lots of people get great results from PrE11.
Bill

Premiere Elements 13 issue with the mouse on When I select a clip of video and move to a different place in my time line, Premiere Elements 13, will not release the clip rom the mouse. The clip follows my mouse movements and goes to other places in my

Premiere Elements 13 issue with the mouse on MAC OSX Yosemite 10.10.1
When I select a clip of video and move to a different place in my time line, Premiere Elements 13, will not release the clip from the mouse.
The clip follows my mouse movements and goes to other places in my time line.
I try to delete these extra insertions, but the mouse will not release the clip.
Action I’ve taken: I’ve re-installed Premiere Elements 13. Problem remains.
This issue has consumed too much of my time and does not go away. It ruins my video.
Help please.
Thanks

I tried using the Guest Account on my Mac. In the Guest Account, Illustrator works perfect!
Then I started wondering what processes (tools/tweaks) I run by default on my account. Turned out the problem was called by a little background tool called RightZoom. RightZoom let's the green 'zoom' button always maximize your current window.
So thanks! Problem solved!

I am receiving the following error when launching Adobe Premiere Elements 13

I am receiving the following error when launching Adobe Premiere Elements 13: Premiere Elements Debug Event Preferences.cpp-353 . I am running this on a Win 7 64 bit device on a Windows domain. The user is not a network/local administrator. Any ideas?

RogerCHS
Are you running the program from a Domain or Local Administrative type User Account? Apparently not Local Administrative by your description in the introduction?
Last time we had this type of issue, the user was coming from a Domain type of account. The issue remains in that thread unresolved although there was some intervention
by Adobe Staff.
https://forums.adobe.com/thread/1638947?start=0&tstart=0
Is yours a separate matter or are you related to the user in the other thread?
Please review and consider, supply more details, and then we can decide what next.
Thank you.
ATR

Why do I get Microsoft Visual C++ Runtime error when I open Premiere Elements 11 on my windows 8 ?

Why, when I open Premiere Elements 11 on my windows 8, do I get"Microsoft Visual C++ Runtime error. This application has requested runtime to terminate it in an unusual way.Please contact the application support team for more information."
Any solutions, thanks, Jim B.'

jimmymega
We will follow up when you have time.
I am not sure if there is a misunderstanding in the communications. Please see
but how do I identify the "http://forums.adobe.com/message/5129399 ? Is there somewhere where there is the number 51229399?
When you click on that link, it should open to a thread with a discussion on troubleshooting the Microsoft Visual C++ Runtime Error situation. Did the link not open. It seems to be working. Please try clicking the link again and let us know the outcome.
Thanks.
ATR

Memory allocation error when burning in premiere elements 2

I have premiere elements 2. I happily burnt a version of my dvd then suddenly it stopped burning and I had the above message during the burning section of the process. My computer has adequate memory to run this programme and nothing new has been added. I then downloaded Premiere elements 7 as a trial and burnt this Dvd yesterday. However today it won't burn through 7 either so i am reluctant to upgrade unnecessarily. Can anyone shed light on why I receive this error message.
Other things seem to burn but I am beginning to receive messages that Adobe is low generally on memory allocation.
Regards
Erika

memory allocation error when burning in premiere elements 2
Erika Lindsay - 09:30am Jan 4, 2009 Pacific
I have premiere elements 2. I happily burnt a version of my dvd then suddenly it stopped burning and I had the above message during the burning section of the process. My computer has adequate memory to run this programme and nothing new has been added. I then downloaded Premiere elements 7 as a trial and burnt this Dvd yesterday. However today it won't burn through 7 either so i am reluctant to upgrade unnecessarily. Can anyone shed light on why I receive this error message.
Other things seem to burn but I am beginning to receive messages that Adobe is low generally on memory allocation.
Regards
Erika

LEAD Codec for MotionJPEG-Premiere Elements Playback Issues

There are several reports online (here and elsewhere) recommending installing LEAD Codec for MotionJPEG-Premiere Elements Playback Issues. Most, if not all, of the feedback is that it works and is only $10 USA dollars.
Today I went in search of that codec at LEAD Technologies and could not find a $10 LEAD Codec.
http://www.leadtools.com/SDK/Multimedia/Multimedia-MCMP-MJPEG-codec.htm
Instead, I found a bunch of kits priced at way over $100.00.
From the chat service at that web site, I discovered that the LEAD codec is no longer sold separately. In order to get that codec, you would have to buy the Multimedia SDF Kit (priced $595.00).
Any workaround suggestions
OR
pay the $595.00 to get the LEAD Codec
OR
go the file conversion route for the MotionJPEG?
ATR

ATR,
Great news!
On the PrPro forum, it's been 100% for MainConcept, and 99% for Morgan. One user could not get the Morgan to work on his/her system, but that could well have been OE on that poster's part. Still, those are not bad odds, and the 'cost" of the Morgan is better...
Just glad that it worked for you.
Good luck,
Hunt

"Premiere Elements 9.0 has encountered and error. [..\..\Src\EMS\WSEMSUtil.cpp.-602]"

"Premiere Elements 9.0 has encountered and error. [..\..\Src\EMS\WSEMSUtil.cpp.-602]"
Is the exact error message i get after i tried to reinstall my copy of Adobe Premiere Elements 9.0 because of problems with creating/loading any projects. How can I fix this issue as a second reinstall hasnt worked?
Thanks,
Xynos

Xynos
I am not familiar with that error message either. You originally posted on November 30, 2013. It is now December 8, 2013. Has your issue been resolved yet? If not, then I would offer the following troubleshooting scheme based on what you have written.
1. Open a project. Go to Help Menu/Deactivate and Deactivate. Close out of there.
2. Uninstall Premiere Elements 9 via the usual Control Panel Route.
3. Run the computer through the ccleaner (regular cleaner and registry cleaning parts).
4. Reinstall Premiere Elements 9 with antivirus and firewalls off.
5. Reinstall the Premiere Elements 9.0.1 Update.
Is the problem resolved.
We may have to look deeper into your original reasons for troubleshooting the program
i tried to reinstall my copy of Adobe Premiere Elements 9.0 because of problems with creating/loading any projects.
We may need to distinguish between damaged projects versus a program that has become non functional.
Please review and do not hesitate to ask for clarification on anything written.
Thank you.
ATR
Add On...If there is any indications of a problem with Premiere Elements 9.0/9.0.1 Elements Organizer 9 we can look into deleting its settings file and/or creating a new catalog. But, I do not see any indications for this at this time.
You might find this Adobe document on damaged projects of interest.
http://helpx.adobe.com/premiere-elements/kb/troubleshoot-damaged-projects-premiere-element s.html

Premiere Elements 11.0 has encountered an error.

I have installed it three times and re-downloaded for the third time. Everything was closed..... Any clue?
Premiere Elements 11.0 has encountered an error.
[/PerforceRoot/PRE11/premiere/elements/mac/main/MediaCore/ASL/Foundati on/Make/Mac/../../Src/DirectoryRegistry.cpp-283]
I just downloaded this on May11, 2013! Not very happy.

Duplicate post http://forums.adobe.com/thread/1210099 with links in the other post that you need to read, and answer
A Moderator needs to lock one of the message threads

How do you increase font size in Bridge using windows 7 and a 4k monitor? It appears as though this issue has come up previously but there is no answer.

How do you increase font size in Bridge using windows 7 and a 4k monitor? It appears as though this issue has come up previously but there is no answer.

Unfortunately this will require some new programming by Adobe and there's no way to know when that will happen. In the meantime, the only option I think you have available to you is to change your resolution so that your monitor is using fewer pixels per inch.
Kinda blows the whole value of the newer monitor but I suppose you can switch back and forth from low res when you are working in Bridge to high res when you are working in PS.
Sorry, but for the time being, that's about it.
Best,
Gary

Error message when downloading Adobe Premiere Elements 11

When attempting to download the Adobe Premiere Elements 11 from the cd, I'm getting an error message that reads: "The installation process has encountered an error while installing Shared Technologies. Please restart your system and try again".I'm using a Windows 7 Operating System. When I attempt the download again, I get the same error message.

Curtis Baughman
Many of us have encounted this issue. The problem is not confined to a particular version or computer operating. Many homemade remedies and scientific ones have worked for some and not others. The most recent fix was offered by an ID by the name of Maud Barbara and seems to have been the answer for that user and at least one more.
Maud Barbara's fix can be found at the end of the very long thread on the subject found
http://forums.adobe.com/thread/1121947?start=40&tstart=0
The rough Google Translate went
Hello
I had the same problem as you and I just d have the solution:
go to C / program files (86) / common files/OOBE
Rename OOBE by OLDOOBE
and your problem is resolved
You can reinstall the software
What worked for me in this case was none of the above. How I and others navigated this installation problem is documented in the thread cited.
We look forward to your results to see what turned out to work for you.
Thanks.
ATR

Error "Registration information is invalid" when you start Premiere Elements 7 (Windows)

Issue
When you start Adobe Premiere Elements 7 for the first time, Premiere Elements returns the error message "Registration information is invalid. Please reinstall Adobe Premiere Elements."
Solution
Do one of the following solutions:
Solution 1: Install Premiere Elements 7 using the Premiere Elements 7 serial number.
If you purchased Premiere Elements bundled with Photoshop Elements, you may have used the Photoshop Elements serial number included in the pack to install Premiere Elements. Uninstall Premiere Elements and reinstall Premiere Elements using the Premiere Elements serial number.
Note: The Premiere Elements serial number starts with the number set 1143. The Photoshop Elements serial number starts with the number set 1057.
Solution 2: Use a Company Name with 40 single-byte characters or fewer, or 20 double-byte characters or fewer.
When installing Premiere Elements, you are asked to provide a user name, a company name, and a serial number. While the company name field is not a required field for installation, if you choose to enter data, do not enter a name that contains more than 40 single-byte characters or more than 20 double-byte characters.
Note: A single-byte character is any character in the standard ASCII character set. English language characters are all single-byte characters. Double-byte character code uses two bytes to represent one character. The double-byte character set was developed for the Japanese, Chinese, and Korean characters sets. Many extended ASCII characters are also double-byte.
Solution 3: Install Premiere Elements to a location that does not contain extended ASCII characters in the file path.
Do not install Premiere Elements to a location that uses extended ASCII characters in the file path. Extended ASCII characters include characters such as , –, ›, †, ‡, ‘, Ÿ.
Note: The default installation path for Adobe Premiere Elements does not contain extended ASCII characters.

Thanks. I thought of that. But won't I get whammied for registration again? I just registered this at adobe last month after rebuilding a crashed system. In other words, will Adobe know that I've uninstalled it, and therefore have an available license? Thanks for the welcome. I've been a Studio premium user for 3 years, and now that my product is no longer supported....I need support!
Thanks.

Premiere Elements 7 issue with track 1

I just recently switched to premier elements 7. When I first switched it was fine, but now when I bring video into the timeline it always creates new Tracks and will not allow me to put it into Track 1. No idea why this is happening and it's not the end of the world, except when things are put in automatically they are put onto Track 1, and I can't even move my video from Track 2 to Track 1. My computer is Vista home premium. Any help would be appreciated!

Hmm. I see that this is a dual-format cam that will also record in MPEG2.
How are you getting this MPEG into your computer? Are you using Premiere Elements' Media Downloader to pull it off your hard drive?
Also, for this video you should be using the project preset for hard drive or DVD camcorders.
I'm not an expert on these dual-format camcorders, so there could be an issue with it using 5.1 audio, if it is for those MPEG. That could lead to the problems you're describing.

Premiere elements 9 issue with m4v

i have a sony cybershot h55 and it shoots in m4v.
everytime i put my videos into premiere elements it gets spots where it goes black or white and pixely & it ruins the frame for a few seconds on and off
this isnt a trial version; i got the program straight from adobe. ive updated everything but it hasnt fixed my issue.
i have a windows vista sp2, if it helps.
anyone know why this is happening or how i can stop this? its soooo frustrating!

Premiere Elements will likely not be able to edit that video.
But you can increase the odds that it will be able to by:
1) Ensuring you have the latest version of Quicktime installed, per the program requirements.
2) Installing the software that came with the camera. (It may install some necessary codecs.)
3) Ensuring that your Premiere Elements project is properly set up. Your setup could activate necessary components for you to be able to work with this video format.
It's hard to say which settings to select for your camera, since the camera shoots in both 1280x720 and 640x480 format. But most likely the settings you will need are listed as one of the DSLR options. Did you choose one of these when you started your project?
Did you use Premiere Elements' Get Media/Video Importer to get the video from your camcorder into yoru computer?
The biggest challenge is that, unlike DSLRs, the video from these consumer-style still cameras often uses the MJPEG codec, which can be challenging for videos to work with. I don't know if that camera shoots in MOV or AVI format, but knowing that could help us figure out how to convert the video to an editable format if the existing project settings dont' seem to work.
BTW, are you sure your camera produces m4v files? That's generally a file format that's only used for iTunes video.

JERKY when viewing inside Premiere Elements 10. Issue has come up a lot before

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