Jittery Cursor Issue Photoshop CS6/CC
So I'm on a bug hunting spree, and there's one slightly annoying but not serious bug that's been around for years. The best way to describe it is that the cursor vibrates very fast in some circumstances, especially when using the Brush tool and adjusting its size using Cmd + Alt + Drag, as well as pressing Alt to sample a color when using the Brush tool. The issue does not happen when using the eyedropper tool.
Video:
This has been around in both Photoshop CS6 and CC, on both OS X Mountain Lion and Mavericks. I have reproduced the bug on both my Late 2008 MacBook Pro using a Wacom Bamboo Fun, a Wacom Intuos 4 and a Wacom Intuos 5 (all with latest drivers) and same with four new iMacs running both Mountain Lion and Mavericks. It does not happen with a mouse. It cannot be interference, as I can always reliably reproduce this is three separate cities around the world.
If the Wacom tablet was sending jittery coordinates to the computer, then surely the mouse cursor would also vibrate, or at least the Eyedropper tool would exhibit the same bug that the Brush tool while pressing Alt to color sample does.
Anyone with the same issue? To test it, please use a Wacom pen and try adjusting the brush size using Cmd + Alt + Drag, as well as using the brush tool and pressing Alt to sample a color (preferably on a photo or noise so that you can clearly see the difference between various pixels and colors. Be sure to not be zoomed in too much, try zooming to 100% or less, otherwise the pixels are too far from each other for the jitter to make a difference.
I'm aware of interference and optical mice jittering, but the only nearby mouse I have is a Magic Mouse and it's completely turned off all the time. I also know what interference looks like, it usually affects all applications and tools in Photoshop, not just a specific tool.
PS: In the video I say "Cmd + Alt + Drag" but I meant to say "Ctrl + Alt + Drag", it's the shortcut to change brush size.
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BOILERPLATE TEXT:
If you give complete and detailed information about your setup and the issue at hand, such as your platform (Mac or Win), exact versions of your OS, of Photoshop and of Bridge, machine specs, such as total installed RAM, scratch file HDs, video card specs, what troubleshooting steps you have taken so far, what error message(s) you receive, if having issues opening raw files also the exact camera make and model that generated them, etc., someone may be able to help you.
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Look screenshot below.
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61% of memory is available to Photoshop to use (8969 MB)
History states: 20; Cache levels: 6; Cache tile size: 1024K
Scratch disks: active on production SSD, ~10GB space available
Dedicated graphics processor is selected (2x nVidia cards in SLI)
System Information:
Intel i7 2600K @ 3.40GHz
16GB DDR3, Dual Channel RAM
2x nVidia GeForce GTS 450 cards, 1GB each
Windows 7 Professional 64-bit
Adobe Creative Cloud
This issue is costing me time I could be working every day, and I'm about ready to begin searching for alternatives and cancel my membership if I can't get this resolved.Adobe Photoshop Version: 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 3392 MHz
Built-in memory: 16350 MB
Free memory: 12070 MB
Memory available to Photoshop: 14688 MB
Memory used by Photoshop: 61 %
Image tile size: 1024K
Image cache levels: 6
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Basic
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
OpenCL Version: 1.1 CUDA 4.2.1
OpenGL Version: 3.0
Video Rect Texture Size: 16384
OpenGL Memory: 1024 MB
Video Card Vendor: NVIDIA Corporation
Video Card Renderer: GeForce GTS 450/PCIe/SSE2
Display: 2
Display Bounds: top=0, left=1920, bottom=1080, right=3840
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
Video Card Number: 3
Video Card: NVIDIA GeForce GTS 450
Driver Version: 9.18.13.1106
Driver Date: 20130118000000.000000-000
Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Video Mode:
Video Card Caption: NVIDIA GeForce GTS 450
Video Card Memory: 1024 MB
Video Card Number: 2
Video Card: LogMeIn Mirror Driver
Driver Version: 7.1.542.0
Driver Date: 20060522000000.000000-000
Video Card Driver:
Video Mode: 1920 x 1080 x 4294967296 colors
Video Card Caption: LogMeIn Mirror Driver
Video Card Memory: 0 MB
Video Card Number: 1
Video Card: NVIDIA GeForce GTS 450
Driver Version: 9.18.13.1106
Driver Date: 20130118000000.000000-000
Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Video Mode: 1920 x 1080 x 4294967296 colors
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Additional Plug-ins folder: not set
Installed components:
ACE.dll ACE 2012/06/05-15:16:32 66.507768 66.507768
adbeape.dll Adobe APE 2012/01/25-10:04:55 66.1025012 66.1025012
AdobeLinguistic.dll Adobe Linguisitc Library 6.0.0
AdobeOwl.dll Adobe Owl 2012/09/10-12:31:21 5.0.4 79.517869
AdobePDFL.dll PDFL 2011/12/12-16:12:37 66.419471 66.419471
AdobePIP.dll Adobe Product Improvement Program 7.0.0.1686
AdobeXMP.dll Adobe XMP Core 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPFiles.dll Adobe XMP Files 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPScript.dll Adobe XMP Script 2012/02/06-14:56:27 66.145661 66.145661
adobe_caps.dll Adobe CAPS 6,0,29,0
AGM.dll AGM 2012/06/05-15:16:32 66.507768 66.507768
ahclient.dll AdobeHelp Dynamic Link Library 1,7,0,56
aif_core.dll AIF 3.0 62.490293
aif_ocl.dll AIF 3.0 62.490293
aif_ogl.dll AIF 3.0 62.490293
amtlib.dll AMTLib (64 Bit) 6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00) 1.000000
ARE.dll ARE 2012/06/05-15:16:32 66.507768 66.507768
AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
AXEDOMCore.dll AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
Bib.dll BIB 2012/06/05-15:16:32 66.507768 66.507768
BIBUtils.dll BIBUtils 2012/06/05-15:16:32 66.507768 66.507768
boost_date_time.dll DVA Product 6.0.0
boost_signals.dll DVA Product 6.0.0
boost_system.dll DVA Product 6.0.0
boost_threads.dll DVA Product 6.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.1.0.20577 2.1.0.20577
CoolType.dll CoolType 2012/06/05-15:16:32 66.507768 66.507768
data_flow.dll AIF 3.0 62.490293
dvaaudiodevice.dll DVA Product 6.0.0
dvacore.dll DVA Product 6.0.0
dvamarshal.dll DVA Product 6.0.0
dvamediatypes.dll DVA Product 6.0.0
dvaplayer.dll DVA Product 6.0.0
dvatransport.dll DVA Product 6.0.0
dvaunittesting.dll DVA Product 6.0.0
dynamiclink.dll DVA Product 6.0.0
ExtendScript.dll ExtendScript 2011/12/14-15:08:46 66.490082 66.490082
FileInfo.dll Adobe XMP FileInfo 2012/01/17-15:11:19 66.145433 66.145433
filter_graph.dll AIF 3.0 62.490293
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icucnv40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
icudt40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
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image_flow.dll AIF 3.0 62.490293
image_runtime.dll AIF 3.0 62.490293
JP2KLib.dll JP2KLib 2011/12/12-16:12:37 66.236923 66.236923
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
LogSession.dll LogSession 2.1.2.1681
mediacoreif.dll DVA Product 6.0.0
MPS.dll MPS 2012/02/03-10:33:13 66.495174 66.495174
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcp100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
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msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CS6 CS6
Plugin.dll Adobe Photoshop CS6 CS6
PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (64 bit) 3.0.0.383
PSArt.dll Adobe Photoshop CS6 CS6
PSViews.dll Adobe Photoshop CS6 CS6
SCCore.dll ScCore 2011/12/14-15:08:46 66.490082 66.490082
ScriptUIFlex.dll ScriptUIFlex 2011/12/14-15:08:46 66.490082 66.490082
svml_dispmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
tbb.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
updaternotifications.dll Adobe Updater Notifications Library 6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 6.0.0.24
WRServices.dll WRServices Friday January 27 2012 13:22:12 Build 0.17112 0.17112
Required plug-ins:
3D Studio 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Accented Edges 13.0
Adaptive Wide Angle 13.0
Angled Strokes 13.0
Average 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Bas Relief 13.0
BMP 13.0
Camera Raw 8.1
Camera Raw Filter 8.1
Chalk & Charcoal 13.0
Charcoal 13.0
Chrome 13.0
Cineon 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Clouds 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Collada 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Color Halftone 13.0
Colored Pencil 13.0
CompuServe GIF 13.0
Conté Crayon 13.0
Craquelure 13.0
Crop and Straighten Photos 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Crop and Straighten Photos Filter 13.0
Crosshatch 13.0
Crystallize 13.0
Cutout 13.0
Dark Strokes 13.0
De-Interlace 13.0
Dicom 13.0
Difference Clouds 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Diffuse Glow 13.0
Displace 13.0
Dry Brush 13.0
Eazel Acquire 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Embed Watermark 4.0
Entropy 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Extrude 13.0
FastCore Routines 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Fibers 13.0
Film Grain 13.0
Filter Gallery 13.0
Flash 3D 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Fresco 13.0
Glass 13.0
Glowing Edges 13.0
Google Earth 4 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Grain 13.0
Graphic Pen 13.0
Halftone Pattern 13.0
HDRMergeUI 13.0
IFF Format 13.0
Ink Outlines 13.0
JPEG 2000 13.0
Kurtosis 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Lens Blur 13.0
Lens Correction 13.0
Lens Flare 13.0
Liquify 13.0
Matlab Operation 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Maximum 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Mean 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Measurement Core 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Median 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Mezzotint 13.0
Minimum 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
MMXCore Routines 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Mosaic Tiles 13.0
Multiprocessor Support 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Neon Glow 13.0
Note Paper 13.0
NTSC Colors 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Ocean Ripple 13.0
Oil Paint 13.0
OpenEXR 13.0
Paint Daubs 13.0
Palette Knife 13.0
Patchwork 13.0
Paths to Illustrator 13.0
PCX 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Photocopy 13.0
Photoshop 3D Engine 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Picture Package Filter 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Pinch 13.0
Pixar 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Plaster 13.0
Plastic Wrap 13.0
PNG 13.0
Pointillize 13.0
Polar Coordinates 13.0
Portable Bit Map 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Poster Edges 13.0
Radial Blur 13.0
Radiance 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Range 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Read Watermark 4.0
Reticulation 13.0
Ripple 13.0
Rough Pastels 13.0
Save for Web 13.0
ScriptingSupport 13.1.2
Shear 13.0
Skewness 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Smart Blur 13.0
Smudge Stick 13.0
Solarize 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Spatter 13.0
Spherize 13.0
Sponge 13.0
Sprayed Strokes 13.0
Stained Glass 13.0
Stamp 13.0
Standard Deviation 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
STL 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Sumi-e 13.0
Summation 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Targa 13.0
Texturizer 13.0
Tiles 13.0
Torn Edges 13.0
Twirl 13.0
Underpainting 13.0
Vanishing Point 13.0
Variance 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Variations 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Water Paper 13.0
Watercolor 13.0
Wave 13.0
Wavefront|OBJ 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
WIA Support 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Wind 13.0
Wireless Bitmap 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
ZigZag 13.0
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash:
Mini Bridge
Kuler
Installed TWAIN devices: NONE -
FAQ: What are the known issues so far in Photoshop CS6 Beta
APPLICATION COEXISTENCE
Lightroom 4 Beta + Photoshop CS6 beta -- Editing the same video file simultanously in both applications may result in an error, crash, or blank (transparent) frames. You might see this Photoshop error: "Could not complete the Render Video command because of a problem with Adobe Media Encoder".
This will only be an issue with Lightroom 4 beta and Photoshop CS6 beta on the same system, editing the same video. The released versions will not have this issue.
Workaround: Upgrade to LR Release version (even if it's just the trial), or don't open the same file in both apps at the same time.
CS5 Help fails to launch after install of CS6
Workaround: Launch the stand alone "Adobe Help" application or reinstall CS5
CROP
Crop action shows wrong crop box.Playing an action with a crop step that has dialogs turned on results in a crop box that covers the entire canvas instead of the expected area.
Workaround: Ensure that the Crop Tool is selected before running the action or disable dialogs for the action.
FILTERS
(32bit OS only) Initial "Merge to HDR Pro" image display and result is black until settings are changed
Workaround: It will remain black until droplist in the "mode" line is selected, changed and activated, then action appears to be normal.
Bokeh color is different from preview after render at certain zoom levels on particular image patterns
Workaround: View image at 100%
Lighting effects bump map generates artifacts if an alpha channel bump map is used. The resulting preview and final image is artifacted across the gradiated areas of the alpha channel.
Workaround: Do not use a gradiated alpha channel as a bump map
Liquify will perform the filter and save to just part of the photo if you click cancel while it is "finishing processing" a large file.
LAYERS
If a vector layer has a center-aligned stroke combined with an inside-aligned layer style stroke, then that vector layer's stroke may not display correctly -- part of the vector layer stroke will disappear as the layer is moved around the image.
Workaround: Use the "Path Selection Tool" to move your vector around -- alternatively, Change the stroke alignment or remove underlying layers.
Dragging a selection box while layer filters are applied stops marquee selection from following cursor movement
Workaround: Even though the graphic of the selection marquee stops, the selection still happens. OR Turn off layer filtering before targeting the layers using a selection box
TYPE
Editing text attributes in the Character panel when the layer is locked can result in a crash
Workaround: Unlock your text layer prior to attribute adjustments in the Character panel
Setting the menu type>font>preview size to "huge" after opening a saved file caused photoshop to crash
Workaround: Uncheck Background save in Photoshop CS6
Style by example or definition not working as expected:
If any attribute in the Paragraph Panel is set and you create a new Paragraph Style, the new style is based on the default and the override is not cleared.
DRAWING AND PAINTING
Paint is offset with Grip Pen- if you select the Soft Low Density Airbrush Preset with Grip Pen paint with swicth facing right with a high tilt towards you the cursor shows the spray should be going up, but it sprays down.
3-D
Creating a video timeline and rendering video from two 3D layers may not include ground plane reflections
Workaround: Use mesh for ground plane instead of 3D engines construct, or duplicate the file and remove the keyframes
Creating a New background texture after changing lighting presets results in crash
Workaround: Create the New background texture prior to adjusting lighting presets
Unable to create a constraint on extruded object with Pillow Inflate setting applied. Further actions may result in Photoshop instability or crash.
Photoshop may crash when trying to align/distribute constraints from selections of two 3-D extruded objects
Photoshop may not always save a texture when you paint directly onto the 3d object using Paint on Target Texture setting.
Photoshop may crash when selecting a different panel filter after the focus has been on 2 fields in the environment flyout with IBL map present
Photoshop may crash after embedding a 3D layer into a layer group, creating a new 3d object in the group, and then closing the document.
When changing the color of the lines or points in the 3D scene cross section from the Properties panel, side b color overwrites the color in side A.
Program Error when adjusting fill value in Layers panel while in Lighting Effects workspace.
Workaround:You will have to use opacity slider instead of fill slider to pull back the lighting effect
PLUGINS
DUPLICATE PLUGINS CAUSE ISSUES ON MAC:
If you install duplicate plugins or point the additional plugins folder preferences to a duplicate set of plugins (such as, to an older version of Photoshop), then it is possible for odd Photoshop behavior, such as an inappropriate file extension to appear when saving files.
(example: while performing a "save as" to JPEG file type, the file format appears to change to .dcm)
In this case, there may be a duplicate "file formats" plugin that's populating the Save As file types list with duplicates of the same options.
If there are duplicate file format plugins installed, the Mac OS will remove the duplicates from the list, but you may still see the odd saving behavior.
Solution:
Remove the duplicate plugins.
If you are not sure if you have this issue, but are seeing odd behavior, you can check for duplicates by looking through the plugins listed in the Help > System Info dialog.
Bridge
Unable to Copy and Paste in File info in Bridge
Workaround: Typing info in Manually works, or copy and paste work in Photoshop's File Info dialog
Install
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Workaround: Create a folder named 'Templates' at "<Windows drive>:\Users\<current user login id>\AppData\Roaming\Micorsoft\Windows\"
Message saying trial of PS CS6 beta expired,Content coming soon, stay tuned.
Workaround: re-launch photoshop CS6 beta. This issue should not happen anymore1. You can get full support for your camera by upgrading to Lightroom 4. But personally, I would wait for Lightroom 5 since it will be released shortly, probably within the next month. Lightroom 5 will work with Photoshop CS5. The only difference is that Lightroom will need to create a TIF or PSD file that contains all the changes you have made in Lightroom. That's not a big deal, in my opinion. That file has to be created at some point anyway whenever you use Photoshop.
2. Yes, Lightroom 4 will pass images back and forth between it and Photoshop.
3. The upgrade would not break Lightroom 3. It would essentially work the same as it does with your current setup.
4. If you purchase CS6 it is my understanding you will be allowed to use it indefinitely. This is not true of the Creative Cloud version. Support and updating for additional cameras will cease for CS6. Adobe has announced that they will make Camera Raw 8.1 so that it can be usable with CS6 as far as reading Lightroom adjustments. But any new controls will not be accessible.
5. So far, Adobe has indicated that they have no plans to making Lightroom a subscription-only offering.
You are asking your questions as though you are addressing Adobe directly. This is a User-to-user forum. I don't work for nor do I speak for Adobe. I am only giving you the information as I understand it. It seems to me that upgrading to Photoshop CS6 and Lightroom 5 is a "safe" choice. None of us, not even Adobe, really knows what the future will bring. Technology changes so quickly anymore that everything we are doing right now could be obsolete in a matter of a very short period of time. As Adobe changes their marketing strategies I think it will probably motivate some people to look elsewhere. I have Photoshop CS6 and I'm going to upgrade to Lightroom 5. Then I will have to wait and see what develops after that. At any rate, I have tools that I can use for the foreseeable future. If I have to change at some point then I will do so. -
Photoshop CS6 erratic eyedropper cursor bug
Late 2008 Unibody MacBook Pro, running OS X 10.7.4 Lion, and Photoshop CS6 13.0.
In Photoshop CS6, I have noticed that when using my Wacom Bamboo Fun tablet, the eyedropper tool will very often (almost always) display erratic behaviour when using the brush tool and pressing Alt to switch to the eyedropper tool temporarily. The "source location" (the pixel which is being sampled), along with the color picker ring will rapidly "vibrate", making it difficult to choose a precise color. The eyedropper cursor will NOT vibrate, however, showing that the problem isn't with the pointing device.
When switching directly to the eyedropper, the issue does not happen, it only happens when pressing Alt while using the Brush tool, as far as I can tell.
It also does not seem to happen when using the MacBook Pro's built-in trackpad.
Please see this screen recording, and read the description:
http://youtu.be/WotRmbVFChE?hd=1
Here is a thread about a similar issue, though I cannot tell if this is the same problem, as I have not had this issue with CS5 with the same exact setup:
http://feedback.photoshop.com/photoshop_family/topics/erratic_tool_behavior_tool_jumps_fro m_cursor-oi5we
Anyone with this issue, or any advice on how to fix it?Chris Cox wrote:
Most likely this is because the tablet is not 100% precise, or your hand is moving just slightly (nobody can hold it perfectly still, even your pulse moves it).
Pulse? I ain't got no stink'n pulse! -
Issues with the Surface Pro 3's pen in Photoshop CS6
I used photoshop CS6 with no problems on my old computer that was connected to a graphics tablet.
However, I recently bought a new windows computer called the Surface Pro 3. Everything works perfectly with the trackpad and touch, but I've had some issues with the Surface pen.
The pen can draw on the canvas, but whenever I click something on any of the windows with the pen, the entire application freezes and I would have to click the computer's taskbar at the bottom to unfreeze the application.
It's impossible to work like this. Is there any solution to fix this problem? It says that the version of photoshop I have is Adobe Photoshop Version: 13.1.2If you have Photoshop CS6 version 13.1.2 which is the Subscription version of Photoshop, You shoule Isstall Photoshop CC 2014 on your surface Pro 3. It will work without problems on the surface Pro 3 and you will also have the option have the option to use Photoshop CC 2014 preference 2x UI to scale Photoshop's UI up in size on your Surface Pro 3.
If you do not have a subscription the Perpetual version of windows CS6 should be version 13.0.1.3. In that case the only way to scale Photoshop UI is to have windows do it. You would need to to update your windows 8.1 registry and add an external Photoshop manifest file in your Photoshop CS6 folder. To get the Surface Pro 3 pen to work with Photoshop you would need to install NTig pen device drivers the support the wintab APIs.
You will not be able to use Photoshop without a keyboard popping up the windows onscreen keyboard is too cumbersome. You can use a utility like Touchkey to create Overlay touch keys on Photoshop and use Photoshop without a keyboard.
The differece betweek Adobe 2XUI scaling an windows scaling ise windows scaling scalet the image areas as well as the Photoshops UI
A couple of touchkey overlat keyboards could look something like this -
Hi Can anyone please tell me from where I can download the Photoshop CS6 program I purchased a download (media less) some 2 years ago and all has been OK up to know but I am know having issues and would like to uninstall and reinstall. I have the relevant codes and activation keys but would need to be sure I can obtain the program again before I start. Thank you
Make sure you are dealing with the correct product for the serial number. If the serial number is for a full creative suite then you need to get the suite, not the individual application, and vice versa.
Unrelated to that, in case it helps, here is a link to another site. You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
CS6: http://prodesigntools.com/adobe-cs6-direct-download-links.html -
Photoshop CS6 issue with shortcuts and my keyboard after upgrade from CS5
I recently upgraded from CS5 Extended to CS6 Extended on my Mac (Mavericks), but installed it in English instead of German this time. I transferred most of my presets just fine, but none of the keyboard shortcuts were working. All I got was an unequal sign for all shortcuts and even manually changing them didn't get them to work. I found a few discussions about this issue and ended up adding a German keyboard, as I am always on the Romaji setting of my Kotoeri (Japanese) keyboard. That seemed to solve the issue, but only if I change to the German keyboard before opening Photoshop. Shortcuts don't work in CS5 anymore either unless I do. Sometimes the shortcuts also stop working a while after I change back to the Kotoeri keyboard.
Now I would like to know if there is any way to get around this issue. Isn't there a way to get my shortcuts working again without constantly having to change keyboards? I much prefer the Kotoeri one since the icon for the German keyboard in my menu bar looks extremely obnoxious, in my opinion. It's mostly a cosmetic thing to me, but I would love to get everything back to the way it was before.
I'd much appreciate any advice or help.I am having a similar problem. Just upgraded to Apple Yosemite and all none of my keyboard shortcuts are working in a clean install of Photoshop CS6. Every menu item has some form of the ≠ sign. I've trashed the .plist file, rebuilt permissions, etc. Even basic keyboard commands, like Command-N for NEW or Command-Q for QUIT do not work. In fact, many don't show up in the menu at all. I don't have this issue in InDesign CS6 or Illustrator CS6. Every once in awhile, maybe 1 time out of 20, menus and keyboard shortcuts work properly, but I can't find any pattern.
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Windows 8 Release Preview/Photoshop CS6 Licensing issue
I bought and installed Photoshop CS6 on Windows Consumer Preview and it worked flawlessly. I then installed Windows 8 Release Preview. This had to be a clean install. I didn't know I had to deactivate Photoshop before doing the clean install. Installed without a problem. Now when I try and run CS6 it says that the license has expired. I have done all the web and Adobe support told me to do but still has the same issue. Other than waht this article says: http://helpx.adobe.com/creative-suite/kb/error-licensing-product-expired-cs4.html Adobe support isn't interested in helping.
Can anybody help?I do know there's at least one person on this forum who is using Windows 8 (Kelly is I believe his name) and has gotten Photoshop activated properly.
I've been testing Windows 8 for the past several days (in virtual machines). Microsoft has actually made it worse to use in the release version. They've completely removed Aero Glass, for example, so now everything just looks flat and lifeless. I've written a book that describes how to configure and augment the OS so as to get work done with it. But I'm not sure people are going to want to upgrade to it wiith it looking this bad!
Have you tried removing Photoshop CS6 and using the Creative Suite Removal Tool to clean remnants of it up, then reinstalling? I'm sure the telephone support people would have suggested that; I'm just confirming.
Only thing I can imagine is that Windows 8's UAC system is somehow getting in the way of Photoshop retaining its activation data. It's no longer possible, using the Windows 8 UI, to completely disable UAC, though it is still possible to do it through registry manipulation (something best done by power users and system gurus). If one does apps will no longer run in the "UI formerly known as Metro" - which suits me fine, but may not be good for most folks.
Have you tried running the installer As Administrator?
-Noel -
Photoshop CS6 - 64 bit Optimus issue - SOLVED!
Photoshop CS6 64-bit will not run when Optimus is enabled on my W520 system The program works fine if I have discrete only set in the BIOS. Setting the default graphics adapter to NVIDIA GPU when using Optimus still has the problem. Anyone seen this issue before? CS6 Photoshop 32-bit runs OK under Optimus with the NVIDIA GPU set as default. I'm stumped so far. I searched the Adobe Support site and found nothing concerning this issue.
Update_1: I initially installed the latest NVIDIA driver from the W520 Driver Matrix. The NVIDIA level downleveled from 296.88 to 296.20, but CS6 started working properly. I then downloaded the latest NVIDIA driver 301.42 which was the level recommended by several graphics sites. The system is working smoothly now. CS6 will now use the OpenGL and acceleration features of the 2000M. BTW, my WEI changed from 6.5 to 6.6 with this driver. The 3D graphics still remains at 6.9.
Update_2: I encountered yet another anomaly with the display driver. I placed the system into Discrete Graphics and updated the display driver to 301.42. When I set the system back to Optimus, the CS6 programs could no longer access the NVIDIA GPU. I had to reinstall the 301.42 drivers again in Optimus mode to have everything back to full function. I switched back to Discrete mode to check if things were still working (they were) and then I returned to Optimus mode and the programs continued to function properly. There must be a sequence that requires Discrete updates first, and them=n Optimus, but I've never seen it documented.
W520, i7-2820QM, BIOS 1.42, 1920x1080 FHD, 32 GB RAM, 2000M NVIDIA GPU, Samsung 850 Pro 1TB SSD, Crucial M550 mSata 512GB, WD 2TB USB 3.0, eSata Plextor PX-LB950UE BluRay
W520, i7-2760QM, BIOS 1.42 1920x1080 FHD, 32 GB RAM, 1000M NVIDIA GPU, Crucial M500 480GB mSata SSD, Hitachi 500GB HDD, WD 2TB USB 3.0
Solved!
Go to Solution.Thanks for tip!!!
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