Job prints but is then stuck in queue - LaserJet P1102 with JetDirect 175x print server

Hello,
I have an unusual error happening when i try to install my P1102 through a print server. Everything installs ok and allows me to print a test page, the next document i try to print prints ok but the job remains in the queue and stays there. After a couple of minutes saying Printing it then says Error, and any other attempts at printing get stuck behind this job. Then, if i dont delete the job in error from the queue it will print this document every 10 mins until deleted or i switch the printer off!
The set up is a LaserJet P1102 attached to a JetDirect 175x print server, PC running Win7 x86
Things i have tried:
- Install on another pc. Tried both Win 7 x86 and x64
- Changed print server for known working one
- Connected via USB, printer works fine
Any suggestions? Thanks in advance

Hi CompassCC,
The jetdirect 175 is a commercial line product. Check out the support documentation from the link below.
http://h20000.www2.hp.com/bizsupport/TechSupport/Home.jsp?lang=en&cc=us&prodTypeId=18972&prodSeriesI...
You may want to repost your questions on the commercial support forum at the links below.
http://h30499.www3.hp.com/t5/Business-Support-Forums/ct-p/business-support
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"

Similar Messages

I have an old MAC using OS 10.5 (does not have Intel processor). I need a new printer, but i cannot find one that will work with such an old operating system. Is there a new printer that will work with this old system?

I have an old IMAC using 10.5, and it cannot use any newer operating system. I need a new printer, but I cannot find one that is compatible with this old system.
Is there a new printer out there that will work with 10.5?
Thanks,
Niles Stroh

Canon Pixma iP4950 works great with my PPC G5 iMac on Leopard. Maybe other of their models do as well.

HT4356 I have just updated my Epson printer to one which supports air print but consider it to be a waste of money as my printer has two paper trays and there is option to choose which try...just "print" How can I print photos via AirPrint from photo tr

Hi,
First-timer on this...Just updated my printer which was less than one year old, to one which had Air Print capabilities. This one is the Epson XP605 which has two trays, one being for photos. Each time I tried to Air Print a photo, it printed from the A4 plain paper tray instead of the Photo Tray.Twice...then I came into my study and changed the printer settings to Tray 1 (photo tray) Photo paper, size 5x7 and Photo Best, but still it printed on plain A 4 paper. Would be most grateful for any help, although I did read on one Apple site that AirPrint may not be able to choose trays!!!! "may not"?? Thanks

I just figured out the print quality issue for my wife with her new iMac and new printer.
She replaced both at once and she couldn't understand why her Artisan 730 was lower quality then her Epson R280 when they had the same specs.
Turns out the newer printer had the option to connect via wifi which we used during setup.
The driver options are completely different depending on how you connect.
Once I connected via USB the correct options were available and the print quality was better.
Looking at the R2400 it dies not have wifi, but while researching the problem for my wife someone esle was having an issue updating to the latest printer driver.
If you go into the print utility from the Printer and Scanner system preference and under the general tab you should have driver 5.5.
One user had to delete the old printer driver before Software Update loaded the newer printer driver.
https://discussions.apple.com/message/15947486#15947486
On my MacBook Pro (w Snow Leopard) I always had to reconnect my wifi at home when it woke up. I upgraded my router from an old Netgear to a newer N D-Link and stopped having to do that.
I would be surprised you would have that problem with an Airport Extreme, you might check to see if there is a firmware update for it.

Can I update my OS if I have 10.4.11 (ibook G4 PPC). I need a new printer, but there aren't any that will work with my current OS

I have an iBook G4 PPC. I need a new printer, but my OS isn't supported by any...Can I update to a newer version?

Hello, there are printers available, especially ones that use Postscript, is it Laser or Inkjet you're looking for?
Highest you can go is 10.5.8
Leopard requirements/10.5.x...
    * Mac computer with an Intel, PowerPC G5, or PowerPC G4 (867MHz or faster) processor
minimum system requirements
    * 512MB of memory (I say 1.5GB for PPC at least, 2-3GB minimum for IntelMacs)
    * DVD drive for installation
    * 9GB of available disk space (I say 30GB at least)
Classic/OS9 Apps no longer supported.
May be available from Apple again...
https://discussions.apple.com/thread/4720126?tstart=0
Trouble is Apple no longer sells it, check eBay & such for the Retail version, not the Gray Discs...
http://www.ebay.com/sch/i.html?_nkw=mac+os+x+leopard+retail+10.5
There are workarounds if the 867MHz CPU is the only hangup...
http://sourceforge.net/projects/leopardassist/
http://lowendmac.com/osx/leopard/unsupported.html
List of Applications Not Compatible with Leopard...
http://guides.macrumors.com/List:Applications_Not_Compatible_with_Leopard

Printer HP Laserjet P1102 unable to set/print into EconoMode

I just purchased Printer HP Laserjet P1102 and the installation was good. But I could not set the Printer Setting to EconoMode. Even the EconoMode check box was thicked, the printer print in normal (bold)... so that waste my toner.
I already install the latest driver from HP website, but EconoMode still not working. Please help me.

Are you running Windows 7 in Boot Camp, or do you have a Mac with virtualization of Windows 7 on top of some Mac OS X, using some virtualization software? Classic Mac operating systems can't run Windows 7, but can run MS-DOS and Windows 2000 or earlier in emulation.

HP 5440 deskjet wont print..documents stay stuck in queue.

I have a 5440 printer that previously worked. Now any documents I print get stuck in the queue and I get a message that says documents failed to print. I even connected the printer to another computer and had the same problem. I checked all the connections and even downloaded a support device from HP but still no resolution of the problem. Anyone know how to fix this? Thanks in advance!

Have you tried a different USB cable?
Please mark the post that solves your issue as "Accept as Solution".
If my answer was helpful click the “Thumbs Up" on the left to say “Thanks”!
I am not a HP employee.

Won't print but scan and fax are working C7180 running XP - status sez printer disconnected.

My C7180 has been a stellar performer until this morning. The printer won't print. It is connected because I can scan to my computer. The printer answers my fax line. BUT - when I try to print I get the 'baloon' on the bottom of the screen telling me that the 'docoment failed to print' ---- Any ideas?

My C7180 has been a stellar performer until this morning. The printer won't print. It is connected because I can scan to my computer. The printer answers my fax line. BUT - when I try to print I get the 'baloon' on the bottom of the screen telling me that the 'docoment failed to print' ---- Any ideas?

I was able to download 10.8.5 but have been stuck on the install screen with "two minutes" remaining for an hour now. I'm afraid to hold the power button and shut it off. What can I do to resolve this? :[

What can I do! I know servers are busy but if its installing right now before the restart it means its finished downloading from apple servers so I don't understand why it has been installing with two minutes remaining for a really long time now :[ I'm afraid ill lose all my files if I do a hard turn off.
Thank you guys for your help!

You may have no choice. If you hear no disk activity, you can hold down Command-Control-power button to force a restart. It should pick up where it left off.
No backup is always risky.

I'm using Aurora versioon of Firefox. It won't print & says I need to install a printer but it's already installed.

I'm using Aurora version of Firefox (v. 5.02a). I try to print but it won't and says I need to install a printer. I say OK but it then fails. I already have my printer installed and it works fine with all browsers but Aurora. This problem happened about the time I was offered to upgrade to v 6.02a. I tried upgrading but the upgrade failed and I lost all my many tabs that I keep open for research for my writing. I must be able to print and wonder what I should do (and why 6.0a2 didn't work!).

That 5.0a2 version is old as Firefox 5.0 has been on the Beta channel for some time now and is due for release on June 21 next week (despite what some sites wrongly claim).
Firefox 6.0a2 has been getting developed on the Aurora channl for a few weeks now.
You should update to recent Firefox 5.0 beta 7 at http://www.mozilla.com/en-US/firefox/channel/ or update when 5.0 is released.

My hp 100 mobile printer will only print one page then quits. will not print all of the pages.

my hp 100 mobile printer will only print one page then quits. will not print all of the pages. i have rebooted, new install, and reset. still the same thing. when i look it shows that it is printing but there is nothing happing. i use this with my lap top.

Hello colt1,
Are you using Bluetooth or USB cable to connect to the printer? Did you install from the disc, or from the online program? When it sits there and doesn't print, does it eventually give error messages, lights flashing, etc.?
Thanks,
↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

Brand new P2055dn keeps failing to print . will print some letters then refuse to print. .

HP 2055dn on windows 7 pc having problems with printer communicating with pc . it is hard wired to pc with usb cable. was printing fine for a few letters then refuses to print. I have never had such a problem with a new printer before. It is not wireless and there should be no real issues. can anyone help

Drew76,
Good morning (depending on where you are)!
Based on your description I'm not sure what the problem could be. Not knowing what you've done already, I'll go ahead and ask some basic troubleshooting questions:
1) Do you have the lastest drivers installed for this product (http://www8.hp.com/us/en/support-drivers.html)?
2) Have you restarted your PC since connecting your new printer?
3) Have you restarted the printer since you started seeing the problem?
4) Is this a known-good USB cable?
5) What kind of job are you trying to print? For example, is it a simple Word .doc or a large PDF document?
~TechHelper7
I work for HP.

Printer prints but no ink comes out

have all in one printer 8500. my printer prints but no ink comes out. put new ink in and cleaned printer heads. did printer head cleaning 3 levels and still not printing, no error messages. running xp on main computer. hooked in network through router.

Hi there,
Welcome to the HP Forums!
I noticed that your HP 8500 will print but no ink comes out, and I am happy to help you!
I am also glad that you had already put new ink in, and cleaned the printheads.
For further assistance, I will need to know your printer's Product/Model number. As there are multiple HP 8500 printers. To find your printer's Product/Model Number follow instructions in this link. Finding Your HP Product Model Number.
Hope to hear from you soon, and thank you for posting!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

My Dell Inspiron 1525 is USB connected to my Canon Pixma MX 392 printer, but is "not detecting".

My Dell Inspiron 1525 laptop is USB connected to my Canon Pixma MX392 multifunction printer. Though the
printer is functioning properly in all respects, a message is showing that my laptop "cannot detect" the printer.
At the same time I'm receiving a message (wizard?) "Found New Hardware - Windows Needs to Install Driver
Software for Your Universal Serial Bus (USB) Controller". My Printer folder shows my Canon is "ready",
and the Port is shown as "USB..Virtual printer port for Canon MX390 series Printer". My Device Manager
folder lists the Canon printer and fax under "Printers", and under "Universal Serial Bus (USB) Controllers"
are listed: MX390 series (1 time); Universal Serial Bus (USB) Controller (7 times); Unknown device (7 times);
USB Printing Support (2 times). I've tried unistalling and re- installing everything associated with the printer,
but get the same results. As I've stated the printer is functioning fine, but the "incessant" appearing of the
message, "Found New Hardware, etc." is extremely annoying. When I follow the "wizard's" instructions to,
"locate and install driver software (recommended)", I'm finally told to" insert the disc that came with your Universal Serial Bus (USB) Controller". I don't have any discs that came with either the printer or laptop. Is
anyone able to make any sense of this...and, hopefully, offer help in getting rid of the "Found New Hardware"
message. Many thanks!

I'm not sure the error is related to your printer.
http://www.tomshardware.com/s/install+driver+universal+serial+bus+usb+controller/
Have you tried going to the Windows Update software program and seeing if there are any udates related to your message?
John Hoffman
Conway, NH
1D Mark IV, Rebel T5i, Pixma PRO-100, MX472

After upgrading to Mountain Lion 10.8.2, I cannot print to my Samsung laser printer ML 2525w? How can I get this set up to print?

After upgrading to Mountain Lion 10.8.2 on my iMac, I cannot print to my Samsung B&W Laser printer ML 2525W either by USB or wireless. Any help on how to setup or reconfigure would be apprecaited.
I either print blank pages or prints one time then goes off line, or spits out a bunch of blank paper, etc. Have gone through all the standard fixes, reboot, reset , reload driver, etc.

From the link to the Thread you provided, I worked through the one message procedures that were listed.
For ease of reference, I have copied them and printed them below. This was an old thread but the guidance still works with no firmware upgrade required.
I would stress that you MUST delete any and all files relating to USB connection of the printer to the MAC, including all print drivers (from both Apple and Samsung either from CD or web downloads) and all print queues, etc. I was only able to get the printer to properly hand shake with my Mac by setting it up wirelessly after all old files were deleted with hard power off reboots on both the Mac and Printer.
I hope that someone from Apple will pass this note along to their programing department because there is some type of incompatibility in the new ML OS and the Samsung ML2525w print dirvers used for a cable (USB) type connection. Apple needs to be talking to Samsung to get the USB issue resolved. I am going to post this same message on the Samsung site to see if someone from there will contact Apple to work together on a final solution for USB connectivity.
Here is the steps I followed to get my ML2525w to work in the wireless mode. Again, I cannot stress the need to clean out all the old files (drivers, print queues, etc. - everything) before setting up wirelessly.
As a note, I ran this printer with Lion for almost 2 years and it always worked fine (both wireless and USB). From other comments on the thread, users were good with this printer using Lep. and Snow Lep also. - - no issues from either a USB connection or wireless until Mountain Lion.
Before the fix, I was experiencing many of the same issues as described on user chat threads, printer going offline after a print job. 1st page sometimes printing but all the rest of the pages were garbage. No printing at all. Printer just running a bunch of blank pages out. etc.
I run an iMAC 27" desktop with the ML OS upgrade just installed from Lion.
"I've just installed one of these printers for my parents.
First of all, don't waste your time connecting the ML-2525W as a USB printer. The printer will go offline after each print job. It's hopeless, at least (I assume) until Samsung gets around to publicly releasing a firmware update.
Instead, you have to use the ML-2525W as a wireless printer. In that mode, it works fine.
This is what I did:
(1) First, if you have already attempted to install the Samsung driver software from the included CD-ROM, uninstall it. Get the uninstaller from the Samsung support site:
http://www.samsung.com/us/support/downloads/ML-2525W
Download the "Printer Driver (ver. 4.0)" ZIP file. It unzips to a folder that contains the uninstaller. Likewise, download the "Smart Panel Driver" ZIP file and uninstall the Smart Panel software.
(2) Disconnect the USB cable from the printer, if it is connected. Pull the power plug on the printer and power cycle it.
(3) Restart your Mac.
(4) Go to the "Printer Driver (ver. 4.0)" folder that you previously unzipped. Inside it is a folder named "WirelessSetting". Open the folder and run the "Wireless Setting.app".
(5) The application will ask you to connect the USB cable to the printer. Do so, and the Mac should be able to communicate with the printer to perform the wireless setup.
(6) The application will show you a list of wireless networks. One of them is the wireless interface in the printer (ad-hoc). You can ignore that unless you intend to use the printer without connecting to another wireless network. In my case, I selected the wireless network in my parents' home (infrastructure) and entered the security passphrase. The application then configured the wireless interface in the ML-2525W to connect to the home network.
(7) The Wireless Setting application will then tell you to disconnect the USB cable.
(8) After finishing the Wireless Setting application, go to Word, Textedit, Pages, or Safari, and select a file or page to print. In the print dialog window, you should see the ML-2525W as a "Nearby Printer" (i.e. via Bonjour). Select the ML-2525W, and your Mac will automatically connect to Apple's Software Update and download the latest Samsung driver. If for any reason the Software Update download does not succeed, you can manually download and install the Apple driver using the previously published link in this discussion.
(9) After that, you should be able to print to the ML-2525W whenever you want, without the printer going offline.
(10) If you have a USB printer queue still in your Print & Fax Preferences (from your previous unsuccessful attempt to connect via USB), you can delete it. You only need to keep the Bonjour queue.
Obviously YMMV, but in my case this procedure got the printer working reliably without the need for a firmware update."
MacBook (white 12"), Mac OS X (10.6.5)

Canon IP6600d printing via HP Jetdirect 175x

Im trying to print to my Canon IP6600d via a HP Jetdirect 175x print server.
I already use another of these to print to my Samsung ML-1610 laser printer , no problems.
Cant find the driver in the list.
Not sure how to do this.
Any ideas anyone?
Terry

Summary of what works with CANON PIXMA 6600D
Dont use HP Jetdirect doesnt work
I used LINKSYS PSOS4 USB printserver
Setup using HP Jetdirect Socket protocol
Use ip address not LPD queue address
Use default queue
Use PRINTFAB Driver, I used v2.11
Enjoy
Terry

Job prints but is then stuck in queue - LaserJet P1102 with JetDirect 175x print server

Similar Messages

Maybe you are looking for