Job scheduled succeeded, but I cannot see the graphs

Question

Hi all,
I scheduled a job for a time interval. The page with scheduled report status says it has succeeded.Unfortunately, when I click on the scheduled job it says not data found etc etc.
Any fix for this issue?

Answer 1

Hi zeealee,
zeealee wrote:
Hi there,
I tried creating the graphs using PRM and also with Prime Alert Reporter. Unfortunately, this agent (solaris zone) is giving me trouble in creating graphs.
The situation is that we had a server with the same name and now we created a new server with the same hostname and installed the agent for data collection. So, Sun MC or Prime Alert Reporter is just not doing anything with this host / agent.
Any help to fix this issue will be great.
We changed the server to spec out the system usage and Sun MC and Prime Alert Reporter ditched me and my job at the last moment.I'm not quite sure that I understand your situation. Could you please clarify... Do you have 2 servers with the same hostname running SunMC agents at the same time? Is the SunMC Server communicating with those agents properly?
Before creating graphs, you should make sure the SunMC agent is collecting the metrics you are trying to graph and that data collection is enabled for those metrics.
For PRM, from your SunMC Console go to Tools --> Report Manager then Data --> Data Availability. You will see a list of hosts with data collection enabled and selecting a host from that list will give you a list of all the data properties that are collecting data for PRM. If you do not see your zone in this list, you will not be able to create a graph. Take a look at [this posting|http://forums.halcyoninc.com/showthread.php?t=45] for instructions on how to use PRM.
For PrimeAlert Reporter, you can check data collection for Reporter by double clicking on the SunMC agent of your zone, make sure the PrimeAlert Reporter module is loaded and verify that the metric you are trying to graph appears within the Reporter module. This means that the reporter is collecting data. If you do not see it there, then you need to enable data collection for it by logging in the WebPortal and navigating to SunMC agent of your zone and then down to the desired module and object you wish you graph. Follow the instructions of the [Adding Items Without the Preconfigure List|http://www.halcyoninc.com/products/Reporter/help/Reporter/HALReport-addingrows-h.html] section. Please note that, you need to give it some time to collect data before graphing.
Pegah Garousi
Halcyon Monitoring Solutions