Job Scheduler Timer issue in Cisco Prime Infrastructure 1.2 ?

Has anyone run into this issue where the job scheduler in CPI 1.2 report that the job that is being scheduled is before the current time even though it isn't ?
This only started happening after our time change yesterday. The system is setup for the correct time (NTP) this is confirmed in the app and also on the CLI console access (show clock)
Anyway we get this error message (attachment) in the lower right corner of the attachement.
It's not allowing the jobs to be scheduled. Rebooted the system yesterday and thought that it fixed it, but evidently I tried another scheduled job today and it's got the same issue.
TAC Case is already opened on this but I thought I'd ask here as well.
Regards,
Tom W.

I'm answering my own question: upgrade to 1.3 from 1.2 and the problem is resolved. Rebooting the VM on 1.2 did help for 1 day but then the problem came back, so my advice is simply to upgrade to 1.3 which I would have done initially if I had known that 1.3 was available. Hope this helps. The problem itself in 1.2 is unclear what is causing it because NTP and the APP and the underlying time in the console (cli) are all good; so somewhere in the scheduler it may have gone off track after the daylight savings time shift this past week. Bottom line: 1.3 upgrade and keep hope alive, bro.

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Monitoring ASA in Cisco Prime infrastructure 2.2

Hi everybody. I have some issue with cisco Prime Infrastructure 2.2. We use this product in our network for monitoring network devices and I need to monitor also our ASA 5550 device with soft 8.4. I added ASA to Cisco PI but see only basic component like my device can reachable via and read via snmp. But cannot see CPU, RAM, Device ENV like Temperature, l2l vpn connection, Interfaces status and Utilization that interfaces, cannot see sub interface that placed on ASA like that g0/0.20. I need fully monitor ASA and See logs and trap for my device:
CPU RAM ENV (Temperature), Interface and sub interface status, L2L VPN Status.
1 Cisco Prime infrastructure can full support ASA for monitoring and logging.. IF YES how can i configure that features in Cisco PI 2.2 for ASA
2 IF not which product Can full support that features for full monitoring and logging ASA devices
I have a little deadline for finishing
thanks everybody before

I've not success monitoring ASA interface utilization either. I'm using PI 2.2 with device update #1. The ASA is a 5585-X with 9.2(3) software.
I have deployed the PI monitoring template to the ASA and do see its overall status and PI has enumerated the interfaces in the device page.
I even looked at a packet capture and see PI querying the values of the interface counters and those values being sent back to PI - yet I cannot select any ASA interface when drilling down under Performance Detail monitoring.
When I get some free time I will open a TAC case on it, meanwhile I am getting all the info I need from the upstream and downstream switches.

Cisco prime infrastructure 1.3 makes every 15 minutes cpu high on cisco 800 routers

I have an issue with cisco prime infrastructure 1.3 and cisco 880 routers, every 15 minutes the cpu goes to 100% on those routers, but I cannot find the job on the prime which is causing this, if I look in the job dashboard I have some jobs like sam_poller_22_15_getvpnpoller_27977292 that runs every 15 minutes (other jobs that I see CDBPoller_dmvpnPoller and CDBPoller_getvpnpoller) , probably is it on of these jobs, but how can I stop it (job type : poller job, owner =system) and what are they doing?
thanks for any assistance

This is what i expected. I know many platform like 29xx/39xx or ISR's has known issues with Cisco Prime Infrastructure when it polls CISCO-LICENSE-MGMT-MIB, devices go high on CPU.
You have to block clmgmtLicenseInfoEntry by creating a view on your 800 router by configuring snmp view.
Following is the command/example:
Step 1: Configure SNMP View:
snmp-server view iso included
snmp-server view clmgmtLicenseInfoEntry excluded
Link community string to SNMP View:
snmp-server community view ro|rw
Example per your configuration:
snmp-server view PrimeInfra iso included
snmp-server view PrimeInfra clmgmtLicenseInfoEntry excluded
snmp-server community ArgSnmp view PrimeInfra RO ACLSNMP_RO
OR you can try following on your Cisco PI:
Manually update file below,
Open the /opt/CSCOlumos/conf/sam/template.xml, modify the template id=20 (licensePoller)
Update tag for value 600 to 86400 for all attrributes () of
template id =20
Old: 600
New: 86400
Some known bugs on such issues are :
CSCug97914 and CSCuc72024
Please check and let me know the updates.
-Thanks
Vinod
**Rating Encourages contributors, and its really free. **

Cisco Prime Infrastructure Scheduled Configuration Archive not executing

We have a deployment of Cisco Prime Infrastrcuture 1.3 (1.3.0.20).
Configuration Archive is a feature that collects and archives the device configurations i.e. cisco switches.
You have an option to schedule this to run, say daily, weekly etc. Once scheduled you can see it in the "Jobs Dashboard" and with the "next start time" of what you configured. I have a situation whereby the time it is suppose to start - it doesnt - howevere flags the job as a "success". Not newe device configurations are archived and the "next start time" remain the same. Its almost like it is failing to execute, but some other process under the hood thinks that it was been executed correctly?
Any ideas or experience that could help here would be appreciated!

Some extra info that has just come to my attention. At one point we were running (we're actually still running) CiscoWorks with LMS3.2 and Cisco NCS 1.x. I merged these two things together into Cisco Prime Infrastructure (upgraded the licensing to get 450 lifecycle licenses to cover the APs + all of the devices coming from LMS3.2). I followed all of the documented procedures to upgrade the NCS appliance to Prime Infrastructure. But when I type "show application" from the CLI of the NCS appliance (now the Prime Infrastructure appliance) I see this:
HQ-NCS1/admin# show application
NCS Cisco Prime Network Control System
Is that normal? Maybe this is my problem. Should this output list "Cisco Prime Infrastructure" instead of (or in addtion to) Cisco Prime Network Control System? When I login to the GUI it shows "Cisco Prime Infrastructure" and the GUI has changed considerably (menus are different) so I'm assuming that the application upgrades I launched from the CLI to go to Prime Infrastructure worked fine.

Cisco Prime Infrastructure MESH LINK ISSUE

Hi,
a Customer of us has a trouble with cisco Prime Infrastructure 1.2.0.12 and AP mesh link.
There is an huge database ( i suppose the issue can be here ) and when we display some map ( each floor has about 6 RAP and 24 MAP ) we cannot see the MESH information and link draw.
The only way to dipley them is to disable "refresh from network": this way I'm able to show these link..... until a click before.
What i noticied when all was working fine, after i click to some floor:
1) the software started to show the map with normal color and no mesh info displayed ( just ap and coverage cloud )
2) after few time ( less than 1 second ) the map was becoming a little bit lighter and the mesh info was merged to the map
We are missini the second step
Anyone had the same issue ?
best regards
Luigi
PS: I opened a case with WCS version 6.0 ( same issue ) but, after some months, no risult. The last version working fine was WCS 5.2

Just to add some more informations:
- disabling "refreshj from network" ( building properties ) the link and mesh info are showed
- while I'm on a floor, after some refresh, i loose the mesh link draw and, if i click on an AP, i loose also mesh info in the popup. It' s like, after some refresh, the AP are no more recognized as Mesh ( !?!? )
regards
Luigi

Email notification for config deployment jobs in Cisco Prime Infrastructure 1.2 ??

We're upgrading from LMS 3.2 to Cisco Prime Infrastructure ...
In LMS 3.2 we're using netconfig all the time to configure various jobs related to port security
In installing Cisco Prime Infrastructure and working through it's use of templates, I'm having some difficulty finding out how to send out a notification once a configuration job has completed. It's so simple in LMS 3.2 since it's part of the job creation screens.
Any assistance would be greatly appreciated.

HI, Raymond
Just wondering if this problem is resolved?
Thanks!

CISCO PRIME INFRASTRUCTURE 1.2 CONFIG ISSUE

hello all,
this is my fist time running a cisco prime infrastructure1.2 but it seem not to be working properly as i have errors on it,
I had issues from the very begining and had to write erase the config but the appliance only boots to a blank screen wit a cursor.
can anyone advice on how to restore it back to initial setup
and please whats the effect of the RESET button on the device.
thanks

I don't know if this has been fixed in 2.0 or not. By the looks of the bug it hasn't. However, there is a workaround-
https://tools.cisco.com/bugsearch/search?kw=prime%20infrastructure%20copy%20run%20start&pf=prdNm&sb=anfr&srtBy=byRel&bt=custV
BugID
CSCuf89957
Prime Infrastructure - No option to save running config to startup
Conditions:
Prime Infrastructure 1.2/1.3
Workaround:
Create a Configuration Template that runs either:
"do write mem"
Or for devices which no longer support "write mem", use:
"file prompt quiet
do copy run start
no file prompt quiet"

Cisco Prime Infrastructure patch 2.1.1 - HA issue

Hello,
I have a problem with the Cisco Prime Infrastructure patched to version 2.1.1. I did exactly what Installation Guidelines say:
http://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/infrastructure/2-1-1/release/notes/cpi_rn.html
– Install the Prime Infrastructure 2.1.1 patch by using the Administration > Software Updates page on the primary server.
– Restart the primary server.
– Verify that the patch installation is complete. If you find the installation complete, decommission and reinstall the secondary server and add it back to the primary server.
I reinstalled HA server and I'm trying to add it to HA but I get "Failed to authenticate - Primary(xx.xx.xx.xx) and Secondary(xx.xx.xx.xy) PI version does not match"
Can you help me with that? What I'm doing wrong? or maybe this patch is not prepared to work in HA mode?
Regards

Symptom:
The installation instructions of PI 2.1.1 patch in a High Availability environment are not accurate and following these steps will result in the inability to re-pair the Primary and Secondary servers.
Conditions:
If the instructions are followed, then when the user attempts to re-pair the servers, an error will be encountered:
"High Availability Registration Failed - Failed to authenticate - Primary (x.x.x.1) and Secondary (x.x.x.2) PI version does not match".
Instead, the following steps have proved to work correctly:
1. Upload and install patch on primary.
2. Upload and install patch on secondary.
3. Stop NCS services on secondary
4. Stop NCS services on primary
5. Start services on secondary
6. Start services on primary
7. Re-pair HA servers from primary
Workaround:
Workaround 1:
On the secondary, go under root and issue:
# cd /opt/CSCOlumos/bin/
# ./hamode.sh primary
Answer 'yes' when prompted.
Go to admin user and execute
# ncs stop
After the services are stopped:
# ncs start
When the services are back up, login to the secondary GUI as you would login to a primary server
Go under Administration > Software update, upload the patch and install it.
Go to admin user and execute
# ncs stop
After the services are stopped:
# ncs start
When the services are up, go under root and issue:
# cd /opt/CSCOlumos/bin/
# ./hamode.sh secondary
Answer 'yes' when prompted.
Go to admin user and execute
# ncs stop
After the services are stopped:
# ncs start
After the message that services started successfully on the secondary, initiate a new High Availability configuration from the primary. Now the synchronization between the two servers should succeed.
Workaround 2:
Redeploy or reinstall the Primary server, restore the backup which was taken prior to applying the patch, reconfigure the High Availability and continue with the steps described in the Conditions section.
Further Problem Description:
Release Notes have been updated with more precise instructions.
Known Affected Releases:
(1)
2.1(0.0.85)

Cisco Prime Infrastructure 1.2 and Aironet 1250 + VSS issues

Hi,
I am new to the NCS implementations and configurations. I have one very specific case with Cisco Prime Infrastructure 1.2 and autonomnous APs and several issues with Cisco VSS on 6500 switches.
So here is the version from Prime:
NCS/admin# show version
Cisco Application Deployment Engine OS Release: 2.0
ADE-OS Build Version: 2.0.1.038
ADE-OS System Architecture: x86_64
Copyright (c) 2005-2010 by Cisco Systems, Inc.
All rights reserved.
Hostname: NCS
Version information of installed applications
Cisco Prime Network Control System
Version : 1.2.1.012
IOS version on our APs (which are autonomnous) is:
AP-N-1>show ver
Cisco IOS Software, C1250 Software (C1250-K9W7-M), Version 12.4(25d)JA1, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2011 by Cisco Systems, Inc.
Compiled Thu 11-Aug-11 03:23 by prod_rel_team
Well the issue what we have now is that access point has been added but its not recognized by the NCS prime. I have tried all three versions of SNMP but I get the same result. The SNMP configuration is valid since I use the same for my switching infrastructure. When I enter "debug snmp packets" and "terminal monitor" I can see the SNMP communication between Prime and Aironet 1250 which is standalone.
When I switch to Lifecycle theme and go to Operate > Device Monitor Center I see all devices I have added. The Aironet 1250 is reachable but under collection status I get Managed with Warnings. When I hover over with my mouse I get "None available".
I have successfully added my switching infrastructure in total, which is operating perfectly for Catalyst 2960/3650/3750/4500 series but for 6500 under VSS I have some warnings. The device is recognized by the system which is excellent and all is operational. I get the following errors under Collection Status:
feature_sensor
SNMP request timed out
feature_powerSupplyFanStatus-6k
SNMP request timed out
IdentityCapability
The device is unreachable.
feature_flashdevice
SNMP request timed out
sam_ipsla_feature
The device is unreachable.
What can be done to resolve these issues ? I have attached a screenshot of this particular issue. The affected access point is 172.16.165.241.
Predrag Petrovic

Hi rajeeshp,
Currently I am not allowed to upgrade it because of internal procedures involved in upgrading a specific piece of software (obtaining permissions from various departments). Is it free to upgrade from 1.2 to 1.3 or there is a specific charge for that.
Predrag Petrovic

A job in Cisco Prime Infrastructure 2.1 has been running for 50 days

I found a job (SAM_Poller_22_15_GETVPNPoller_1878262177) in cisco prime infrastructure 2.1 (Administration -> Job Dashboard -> System-defined), which has been running for about 50 days. Is this normal? How can I stop it? Thanks for any help..
SAM_Poller_22_15_GETVPNPoller_1878262177
PollerJob
In-Progress
Running
2014-09-19 01:28
49 Days 01 : 28 : 37

Not normal, seems to be stuck. Try to stop (ncs stop) and start (ncs start) the system processes, which should stop this job.
If it happens again, i would recommend to open a TAC case for further investigation.
-Thanks
Vinod

Cisco Prime Infrastructure 2.1 Inventory Job

My cisco prime infrastructure performs a switch inventory job every night at 22:00 hrs. When I looked at the syslog of the devices in the inventory, I see some entries that I never saw with other LMS versions.
2014-06-30 22:00:01   Local7.Notice   xxx.xxx.xxx.xxx   5410: Jun 30 22:00:00.623 CST: %SYS-5-CONFIG_I: Configured from xxx.xxx.xxx.xxx by snmp
2014-06-30 22:00:01   Local7.Notice   xxx.xxx.xxx.xxx   5411: Jun 30 22:00:01.567 CST: %SYS-5-CONFIG_I: Configured from console by vty1 (xxx.xxx.xxx.xxx)
2014-06-30 22:05:10   Local7.Notice   xxx.xxx.xxx.xxx   5412: Jun 30 22:05:09.008 CST: %SYS-5-CONFIG_I: Configured from console by vty0 (xxx.xxx.xxx.xxx)
I don't understand what the PI is doing with the switches. Does anyone know what is happening during this inventory background job? TIA

Hello all,
we have the same problem maybe; Cisco Prime IF 2.1 is changing the running-configs and produces out-of-syncs ;
it turns so for us is, as if Cisco Prime IF 2.1 a snmp-server host x.x.x.x community entry writes in the running-config,
so are running-and startup-config are out-of-sync; is this correct? Herbert

Cisco Prime infrastructure 1.2.1.012 -- HA issue

Hi All
I will explain the background before, our customer using Cisco Prime Infrastructure 1.2.1.012 and do HA. However I got error message wcss1 (in attaced file) from HA configuration. (First I had done HA configuration before and it worked. But I get error message wcss1 after i tested failover on cisco prime). I found bug case CSCud12229 that is same error message. But i still confuse with work around "Workaround:Change the database mode to Read-Write by executing query ?alter database open? or execute the shell script - /opt/CSCOlumos/bin/recover_HADeadLock.sh" anyone understand please help.
And another option I tried to upgrade with version 1.3 also but it have a bug no CSCud80157. It is the problem with HA registration fial so, i would like to ask you all that if i need to do HA on Cisco Prime infrastructure which version i should to install ? coz I saw 1.2 or 1.3 also have a bug with HA
Thanks
V

Hi rajeeshp,
Currently I am not allowed to upgrade it because of internal procedures involved in upgrading a specific piece of software (obtaining permissions from various departments). Is it free to upgrade from 1.2 to 1.3 or there is a specific charge for that.
Predrag Petrovic

Cisco Prime Infrastructure, Express, licensing

Are there any funcionatility limitation between each edition of the Cisco Prime Infrastructure other than supported number of devices?
Does it support turning APs on and off on a predefined scheduled?
I read in the manual "Cisco Prime Infrastructure Classic View Configuration Guide for Wireless Devices" that it is possible to Managing WLAN Status Schedules. Does it require the assurance license feature set or will lifecycle license will be sufficient?

I believe you could create a scheduled Lightweight AP Configuration Template job and have it simply turn off the radios on the selected APs. Make it recurring (every night at a certain time) and add a complementary recurring job to turn the radios back on at the desired time.
See the following screeenshot from PI 2.0 (click to enlarge):

Cisco Prime Infrastructure 1.3 Web Log Invalid user password

Hi,
I recently installed Cisco Prime Infrastructure 1.3 per the set up guide. I was able to login into the webinterface.
Then I insert the radius server and reload ncs. Since then I'm not able to login to the web interface. I get the following error message "Invalid Username or Password. Please try again". Even when I set the ncs root user with a new password. One issue could be that i forgot the enable fallback to local.
Is there a way to change the radius config back via cli?
Thanks a lot
Hansruedi

Hi Hansruedi,
Thanks you for your help and your time.
I followed your recomandation until the fourth step.
But after this step, I lost the web page connection.
I check nsc status but all is running :
NMS still stopped. NMS must be running to have an access by web page ?
I restart Prime (by reload command) but nothing changed.
Thanks

CISCO PRIME INFRASTRUCTURE 1.2 NCS ERROR

Hi everyone,
can anyone put through on this, i'm having issue starting the ncs server on cisco prime infrastructure 1.2 .below is the message i get when i do show ncs status:
NGPHC-CPR001/admin# ncs status
Health Monitor is running, with an error.
failed to start NCS on startup Health Monitor
Reporting Server is running
Ftp Server is running
Database server is running
Tftp Server is running
Matlab Server is running
NMS Server is stopped.
SAM Daemon is not running ...
DA Daemon is not running ...
Syslog Daemon is not running ...
status
thanks.

Hi Marvin,
Its has never worked. This is the first time i am installing it.
I haved done as you adviced but still getting the same error as stated above.
Please is there another way out.
thanks.

Job Scheduler Timer issue in Cisco Prime Infrastructure 1.2 ?

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