Job SM:SYNCHRONIZE USER DATA FOR NOTIFICATION canceled

Dear SAP Guru,
The BG job SM:SYNCHRONIZE USER DATA FOR NOTIFICATION is canceled every day and it´s
generating shortdump. Our system is SAP EHP1 for SAP Solution manager.
SAP ABA and SAP BASIS components are release 701 level 3.
ST is release 400 level 19
ST-PI is release 2008_1_700 level 1
ST-A/PI is release 01L_CRM570
Pls look on this shortdump.
Runtime Errors         RAISE_EXCEPTION*
Date and Time          22.03.2010 06:50:11
|Short text                                                                                |
|    Exception condition "CUSTOMIZING_NOT_FOUND" raised.                                           |
|What happened?                                                                                |
|    The current ABAP/4 program encountered an unexpected                                          |
|    situation.                                                                                |
|What can you do?                                                                                |
|    Note down which actions and inputs caused the error.                                          |
|                                                                                |
|                                                                                |
|    To process the problem further, contact you SAP system                                        |
|    administrator.                                                                                |
|                                                                                |
|    Using Transaction ST22 for ABAP Dump Analysis, you can look                                   |
|    at and manage termination messages, and you can also                                          |
|    keep them for a long time.                                                                    |
|Error analysis                                                                                |
|    A RAISE statement in the program "SAPLDSWP_UTILITY" raised the exception                      |
|    condition "CUSTOMIZING_NOT_FOUND".                                                            |
|    Since the exception was not intercepted by a superior                                         |
|    program, processing was terminated.                                                           |
|                                                                                |
|    Short description of exception condition:                                                     |
|                                                                                |
|                                                                                |
|    For detailed documentation of the exception condition, use                                    |
|    Transaction SE37 (Function Library). You can take the called                                  |
|    function module from the display of active calls.                                             |
|    -                                                                                |
|How to correct the error                                                                          |
|                                                                                |
|    If the error occures in a non-modified SAP program, you may be able to                        |
|    find an interim solution in an SAP Note.                                                      |
|    If you have access to SAP Notes, carry out a search with the following                        |
|    keywords:                                                                                |
|                                                                                |
|    "RAISE_EXCEPTION" " "                                                                         |
|    "SAPLDSWP_UTILITY" or "LDSWP_UTILITYU19"                                                      |
|    "DSWP_GET_GLOBAL_CUSTOMIZING"                                                                 |
|                                                                                |
|    or                                                                                |
|                                                                                |
|    "SAPLDSWP_UTILITY" "CUSTOMIZING_NOT_FOUND"                                                    |
|                                                                                |
|    or                                                                                |
|                                                                                |
|    "RDSWP_NM_SYNC_USER_DATA " "CUSTOMIZING_NOT_FOUND"                                            |
|    If you cannot solve the problem yourself and want to send an error                            |
|    notification to SAP, include the following information:                                       |
|                                                                                |
*|   
|System environment                                                                                |
|    SAP-Release 701                                                                               |
|                                                                                |
|    Application server... "crsgrant"                                                              |
|    Network address...... "10.128.32.175"                                                         |
|    Operating system..... "Windows NT"                                                            |
|    Release.............. "5.2"                                                                   |
|    Hardware type........ "2x Intel 801686"                                                       |
|    Character length.... 8 Bits                                                                   |
|    Pointer length....... 32 Bits                                                                 |
|    Work process number.. 13                                                                      |
|    Shortdump setting.... "full"                                                                  |
|                                                                                |
|    Database server... "CRSGRANT"                                                                 |
|    Database type..... "ORACLE"                                                                   |
|    Database name..... "SM1"                                                                      |
|    Database user ID.. "SAPSM1"                                                                   |
|                                                                                |
|    Terminal.......... " "                                                                        |
|                                                                                |
|    Char.set.... "Czech_Czech.28592"                                                              |
|                                                                                |
|    SAP kernel....... 701                                                                         |
|    created (date)... "Apr 12 2009 22:43:15"                                                      |
|    create on........ "NT 5.2 3790 Service Pack 1 x86 MS VC++ 14.00"                              |
|    Database version. "OCI_10201_SHARE (10.2.0.4.0) "                                             |
|                                                                                |
|    Patch level. 39                                                                               |
|    Patch text.. " "                                                                              |
|                                                                                |
|    Database............. "ORACLE 9.2.0.., ORACLE 10.1.0.., ORACLE 10.2.0.."                |
|    SAP database version. 701                                                                     |
|    Operating system..... "Windows NT 5.0, Windows NT 5.1, Windows NT 5.2, Windows                |
|     NT 6.0"                                                                                |
|                                                                                |
|    Memory consumption                                                                            |
|    Roll.... 8112                                                                                |
|    EM...... 4181184                                                                              |
|    Heap.... 0                                                                                |
|    Page.... 24576                                                                                |
|    MM Used. 873664                                                                               |
|    MM Free. 170296                                                                               |
|User and Transaction                                                                              |
|                                                                                |
|    Client.............. 001                                                                      |
|    User................ "SOLMAN"                                                                 |
|    Language key........ "E"                                                                      |
|    Transaction......... " "                                                                      |
|    Transactions ID..... "C27635DF574FF121B0470050569757E9"                                       |
|                                                                                |
|    Program............. "SAPLDSWP_UTILITY"                                                       |
|    Screen.............. "SAPMSSY0 1000"                                                          |
|    Screen line......... 6                                                                        |
|Information on where terminated                                                                   |
|    Termination occurred in the ABAP program "SAPLDSWP_UTILITY" - in                              |
|     "DSWP_GET_GLOBAL_CUSTOMIZING".                                                               |
|    The main program was "RDSWP_NM_SYNC_USER_DATA ".                                              |
|                                                                                |
|    In the source code you have the termination point in line 22                                  |
|    of the (Include) program "LDSWP_UTILITYU19".                                                  |
|    The program "SAPLDSWP_UTILITY" was started as a background job.                               |
|    Job Name....... "SM:SYNCHRONIZE USER DATA FOR NOT"                                            |
|    Job Initiator.. "SOLMAN"                                                                      |
|    Job Number..... 00104000                                                                      |
Have you some solution or advice?
Best Regards
Jakub

Please could you check the following ?
- Please ensure that the latest version of note 1172948 has been implemented
- Please follow the recommendation in note 1314587.
- Check table 'DSWPGLOBALCUSTOM' and ensure that the entry 'DTMLOG' is available.  Create the entry if missing.
These procedures will solve this issue.

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