Jobs failing in SAP

Question

Hi,
SAP re-org, performance monitor  and TMS jobs are failing continuously in the system with the message
'No logon possible (no hw ID received by mssg server)'.
what could be the possible reason for this and the steps to correct this?
Thanx
Balaji Srinivas Singh

Answer 1

Hello,
As per your update you have recently refreshed the system from Production.
After that as Post-System copy process, have you installed license again as per your system.
As yoir system is of release 4.7, you must be having normal license key and not the digital license.
Hence please check in transaction "SLICENSE" in your SAP system, it will show you license details of your system.
Also you can login to OS level with sidadm user (where sid is SID of your system).
if your OS is unix, then give command
saplicense -get
This will show you hardware key of your system.
The command
saplicense -show
will give you details about license installed in your system.
If your OS is Windows, open CMD, and then you can use above two commands.
Please let us know if this wont solve your problem, you can put error details.
Regards,
Abhay