Jobs show twice in print queue - won't delete and won't print
I have an HP Laserjet P1006 running on a HP laptop running Windows 7 64 bit. Printer has worked fine for 8 months but recently ran into problems.
When I send a print job to it, the printer doesn't print. If I open up the print queue, the job shows up twice. If I try to delete the jobs, they don't delete. I can use the HP Print Diagnostic Utility to get the jobs cleared out of the queue, but the same thing happens the next time I try to print something.
A Few Other Items to Note:
- I don't get any error lights on the printer.
- I brought home a laptop from home running XP and installed the printer using the CD. The printer worked fine with that computer, so I don't think it's a problem with the printer hardware.
- I have tried uninstalling the printer, both using the CD that came with it and with the latest drivers/software from the website. Didn't do anything (same problem occurs when printing a test page).
- HP Print Diagnostic Utility doesn't find anything wrong. Likewise, if I right click on the printer and click Troubleshoot, that doesn't help either.
- I've tried restarting the print spooler, but that didn't do anything.
Hard Reset – While printer is powered ON, pull the power cord from the printer then from the wall. After 30 seconds reconnect power to wall and printer. This will trigger a ‘dirty power up’ and restore the printer to a known good condition (if it is possible). No user settings are lost with a ‘hard reset’.
This ‘Hard Reset’ is one of the most powerful tools to use when the printer hardware is not functioning properly!
Although I am working on behalf of HP, I am speaking for myself and not for HP.
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Happy Troubleshooting : )
Similar Messages
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Random print jobs showing up in print queue when printing...
Whenever I print something, one or two other random files will show up in the print queue. The printer will not try and print these additional jobs, and it does not prevent another print job from printing, but each time more random files will show up. The print queue will fill up with these additional jobs until they are manually deleted. What a pain. Does anyone have a solution???
These random files can be communication files and are used to interogate the printer about its status. Typically they will be processed by the printer and then vanish from the print queue. So if they are not being processed and you are having to manually remove them then there could be a setting in the printer that needs to be changed or you have to check from an updated driver.
To confirm if it is the printer queue / driver that is checking the status, you can open System Information (Applications > Utilities) and select Printers in the left column. You can then select the printer in the top right pane and see its information in the bottom right pane (or if this is the only printer you have the information will appear in the right pane). You will see an entry called Printer Commands. If it shows something like Report Levels then this confirms that these files you are seeing are for checking the printer status. -
How to cancel printing jobs that are in the queue? Model is : HP Laserjet 3055
I wanted to print a 200 page book from my laptop, so I pluged in the printer to the laptop and pressed print on laptop. Then immediately decided not to print it, so I pressed cancel on printer. But the job has not been canceled at all. Every time I try to print something the it always starts with the job I wanted to cancel in the beginning. And on the laptop the message block asks if I wish to add to printing queue.
I would like to cancel the job that is sitting in the queue on the printer for good, if anyone can advise please help me, very desperate!!!
Thank you
Robertha
This question was solved.
View Solution.Hi Robertha,
Open the printers folder, and then double click on the printer. Click printer, and then cancel all documents.
I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution" -
Print Job visibility on shared print queues
Hello all,
Quick scenario, where print server has a print queue shared with several clients. Each user is sending jobs using this shared queue. Is it possible that users only see their print jobs when opening the print queue, instead of all jobs, from other users,
being sent to that print queue.
I am aware that you can mask the job title and job owner, from the driver prespective. Nevertheless I am wondering if there is something from a service or policy prespective that can be applied globally to all printer, independely of the print driver in
use.
ThanksYes. The client will not matter. The driver version or Type will not matter.
The documentation is extremely limited. Most of the 2012 What's new in..... was overwritten with the What's new in 2012R2.
But what the heck. I always go the extra mile for people wishing to deploy print servers. There has been a patch release where you can add the true document name in the print event logged. There are ways to determine the queue view
true document name but code would need to be written and compiled.
https://technet.microsoft.com/en-us/library/jj134163.aspx
When printing to a Windows Server 2012 print queue, only users with administrator permissions on the print queue (full system administrator or delegated print administrator, see
Assign Delegated Print Administrator and Printer Permission Settings in Windows Server 2012) will see readable document names when viewing the print queue. Users can still view the
queue from their client computer and will see their own document name in full, but for other user’s print jobs they will see
Print Document for the document name.
Additionally, in most cases in the event log on the server, the document name will also appear as
Print Document. However, in some job failure cases, the document name will be listed in the failure event.
Alan Morris formerly with Windows Printing Team -
My macbook pro does not print through my PC to my EPSON RX 500 after loading OS X 10.7.4. It shows on the print queue "error" However, it will print if I directly connect my laptop to this printer via the USB connection. Any ideas?
It's all about setting up what ever version of windows you have running on your pc to share the printer. If you still get stuck post in a windows forum for help.
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Word for mac won't show doc in print preview and prints blank page.
I have a document from layoutready.com that I have been editing and it is a .doc file originally and won't show up. I've tried saving it as .docx and still nothing. Also, when I create a new document and put in a shape or a text box, it won't show up in print preview or print either. Excel is fine. I can insert a shape onto a worksheet and previews and prints fine. I have sent a document to a friend to test and when they open it in their word (on a pc) it previews and prints fine. I called stupid %*&#@ Microsoft and they want me to sign up for $99 Office 365 to get support. Ergh. Should I try to re-install Word? Oh, and I also updated to Yosemite last night.
Then post your question on the Microsoft Mac forums since it's their software you'r having problems with. These forums are for troubleshooting Apple products
http://answers.microsoft.com/en-us/mac -
My itunes won't print. Printer show nothing in que. One day it and the next no
My itune won't print. One day worked, the next no. printer works fine but when trying to print itunes it does'nt even show in the printer que.
Before you tear out your hair, follow the steps that Casper recommends. It works in minutes. The reformatting will mean you will have to reload your music, but that's better than tearing out your hair for sure. I feel lucky to have stumbled across the following instructions before too many hours went by. GOOD LUCK!!!!!!!!!
Windows users: If you are not able to restore the iPod, you can try to format it:
Open Control Panel
Click the "switch to classic view" link, if necessary
Double click "administrative tools"
Double click "computer management"
Under "storage" click on "disk management"
Find your iPod's listing
Right-click on it and click "format"
Select "FAT32" and start the format
After this, your I-TUNES should start up and ask you to register the NANO again, but at LEAST IT RECOGNIZES IT again. WOOOO HOOOO!!!!!!!!!
NANO Windows XP
NANO Windows XP -
Loaded iWork 08 - Now printer shows "Jobs Stopped" & will not print.
Everything was working fine then I loaded iWork 08 and now I can't print anything. I have registered the software which didn't help.
Every time I try to print something the printer software opens up showing everything working, nothing happens and the option to start jobs shows up but clicking that only repeats the process.
Any help???
Thanks.In System Preferences>Fax & Print, Right click or Control+click on the Printers list Sidebar, choose Reset Printing System.
if you hold option and click the "-" tab it resets the printing system.
http://www.macosxhints.com/article.php?story=20031215144430486
Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions.
Any devices that previously appeared in your Printer List and Fax List will need to be added again after resetting the printing system.
Resetting the printing system in Mac OS X 10.5.x
1. To use the Reset Printing System feature in Mac OS X 10.5.x, follow these steps:
2. Choose System Preferences from the Apple menu.
3. Choose Print & Fax from the View menu.
4. Control-click on list of printers on the left side of the window, then choose "Reset printing system" from the contextual menu. If you don't see a list of printers, Control-click on the text "Click + to add a printer or fax" and select "Reset printing system..." As an alternative, if you currently have one or more printers listed, you can Option-click the "-" (Remove printer) button.
http://support.apple.com/kb/ht1341
Reboot. -
My iPad shows my Photosmart 7510 but won't print. I've disconnected and reconnected printer, turned iPad off and on. My computer communicates well wirelessly with the printer. Troubleshoot further?
I would try a hard reset on the iPad.
To do so, hold both the home button and sleep button down at the same time.
Keep holding them until the device restarts and you see the Apple logo.
Once you see the Apple logo, you can go ahead and release the buttons.
Once the iPad is booted back up, try to print to your 7510 again.
Let know if that helps resolve your issue or not.
Best of luck,
Kyle -
How to schedule the background job daily twice?
Hi,
How to schedule the background job daily twice? any conditions?
Regards,
Srihithasee the step by step procedure.
Scheduling Background Jobs:
1. Background jobs are scheduled by Basis administrators using transaction SM36.
2. To run a report in a background, a job needs to be created with a step using the report name
and a variant for selection parameters. It is recommended to create a separate variant for each
scheduled job to produce results for specific dates (e.g. previous month) or organizational units (e.g.
company codes).
3. While defining the step, the spool parameters needs to be specified
(Step-> Print Specifications->Properties) to secure the output of the report and help authorized users
to find the spool request. The following parameters needs to be maintained:
a. Time of printing: set to Send to SAP spooler Only for now
b. Name abbreviated name to identify the job output
c. Title free form description for the report output
d. Authorization a value defined by Security in user profiles to allow those users to access
this spool request (authorization object S_SPO_ACT, value SPOAUTH). Only users with matching
authorization value in their profiles will be able to see the output.
e. Department set to appropriate department/functional area name. This field can be used in
a search later.
f. Retention period set to Do not delete if the report output needs to be retained for more
than 8 days. Once the archiving/document repository solution is in place the spool requests could
be automatically moved to the archive/repository. Storage Mode parameter on the same screen
could be used to immediately send the output to archive instead of creating a spool request.
Configuring user access:
1. To access a report output created by a background job, a user must have at
least access to SP01 (Spool requests) transaction without restriction on the user
name (however by itself it will not let the user to see all spool requests). To have
that access the user must have S_ADMI_FCD authorization object in the profile with
SPOR (or SP01) value of S_ADMI_FCD parameter (maintained by Security).
2. To access a particular jobs output in the spool, the user must have
S_SPO_ACT object in the profile with SPOAUTH parameter matching the value used
in the Print Specifications of the job (see p. 3.d above).
3. Levels of access to the spool (display, print once, reprint, download, etc) are
controlled by SPOACTION parameter of S_SPO_ACT. The user must have at least
BASE access (display).
On-line reports:
1. Exactly the same configuration can be maintained for any output produced
from R/3. If a user clicks Parameters button on a SAP Printer selection dialog, it
allows to specify all the parameters as described in p. 3 of
Scheduling background jobs section. Thus any output created by an online report
can be saved and accessed by any user authorized to access that spool request
(access restriction provided by the Authorization field of the spool request
attributes, see p. 3.d of Scheduling background jobs section).
Access to reports output:
1. A user that had proper access (see Configuring user access above) can
retrieve a job/report output through transaction SP01.
2. The selection screen can be configured by clicking Further selection
criteria button (e.g. to bring Spool request name (suffix 2) field or hide other
fields).
3. The following fields can be used to search for a specific output (Note that
Created By must be blank when searching for scheduled jobs outputs)
a. Spool request name (suffix 2) corresponds to a spool name in p. 3.b in
Scheduling background jobs section above).
b. Date created to find an output of a job that ran within a certain date range.
c. Title corresponds to spool Title in p. 3.c in Scheduling background jobs
section above).
d. Department - corresponds to spool Department in p. 3.e in Scheduling
background jobs section above).
4. Upon entering selection criteria, the user clicks the Execute button to
retrieve the list of matching spool requests.
5. From the spool list the user can use several function such as view the
content of a spool request, print the spool request, view attributed of the spool
request, etc. (some functions may need special authorization, see p.3 in
Configuring user access)
a. Click the Print button to print the spool request with the default attributes
(usually defined with the job definition). It will print it on a printer that was
specified when a job was created.
b. Click the Print with changed attributed button to print the spool request
with the different attributes (e.g. changing the printer name).
c. Click the Display contents button to preview the spool request contents. A
Print and Download functions are available from the preview mode. -
We are creating PDF files with annotations, we are using the O2 Solutions PDF Library for C#. We used to create PDFStampAnnotations, but now we want to make the images clickable, to navigate to the URL belonging to the image.
Therefore, we are now using PDFLinkAnnotations, with a PDFImageAppearance.
We set the flags of the annotation to Print.
However, the annotation won't show in the PDF in Adobe Reader. It does show in the Google Chrome inline PDF viewer.
It also shows in the print preview window in Adobe Reader.
But it does not show in the normal view in Adobe Reader. What we do see is, when hovering over the rectangle that should contain our image, our mouse cursor becomes a hand and a tooltip with the link is displayed. If we click, everything works as expected. But we don't see an image!
What can we do about this? This is really annoying, as I don't have a clue why it won't work. Actually, to me, this looks like a bug in Adobe Reader?
Old (working, without link):
=================================================================================
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<</Contents (DEV-1)
/M (D:20130222103743+01'00')
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/NM (97c87adc-5494-440a-b0b4-eb606e358169)
/T (name)
/P 4 0 R
/Type /Annot
>>
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16 0 obj
<</Resources <</XObject <</ImageStamp 17 0 R
>>
/ProcSet [/PDF /Text /ImageB /ImageC ]
>>
/BBox [0 0 39.20008 39.20008 ]
/Name /Form_4943204746964B4C8B728A4CBD79B339
/FormType 1
/Length 41
/Src (XO:/Form_4943204746964B4C8B728A4CBD79B339)
/Type /XObject
/Subtype /Form
/Matrix [1 0 0 1 0 0 ]
>>
stream
39.2001 0 0 39.2001 0 0 cm
/ImageStamp Do
endstream
endobj
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<</Width 245
/ColorSpace [/Indexed /DeviceRGB 1 18 0 R ]
/BitsPerComponent 1
/Filter /FlateDecode
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/Subtype /Image
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>>
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(stream contents)
=================================================================================
New (not working, with link):
=================================================================================
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<</Resources 4 0 R
/Type /Page
/Group <</CS /DeviceRGB
/S /Transparency
/I true
>>
/Annots [19 0 R ]
/MediaBox [0 0 595 842 ]
/Contents 23 0 R
/Parent 3 0 R
>>
endobj
19 0 obj
<</Contents (TigrisTag)
/A <</S /URI
/URI (http://localhost:50830/publications/code/DEV-8)
>>
/M (D:20130225170939+01'00')
/Subtype /Link
/F 4
/NM (6a41409d-b8fb-44b6-8a7c-ab1c73088869)
/Name /Image
/AP <</D 20 0 R
/N 20 0 R
>>
/Rect [544.506958 9.999985 585.000015 50.493042 ]
/BS <</W 0
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/H /I
/P 18 0 R
/Type /Annot
>>
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<</Resources <</XObject <</ImageStamp 21 0 R
>>
/ProcSet [/PDF /Text /ImageB /ImageC ]
>>
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/Name /Form_119A6CEBB1C8452D962814D585C640CC
/FormType 1
/Length 41
/Src (XO:/Form_119A6CEBB1C8452D962814D585C640CC)
/Type /XObject
/Subtype /Form
/Matrix [1 0 0 1 0 0 ]
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stream
39.2001 0 0 39.2001 0 0 cm
/ImageStamp Do
endstream
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(stream)
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=================================================================================Thank you for your reply.
Indeed, I tried saving a PDF that had the "default appearance", it shows exactly the same. So it looks like it "can't" show the image.
However, of course, I do want the image to be shown. How can I achieve this? How can I tell Adobe Reader (and other PDF viewers) I really really realllyyyyy want to see that image there? I believe I'm not doing anything really exotic, right? There must have been tons of other people that wanted to do the same thing, I guess?
var annotation = new PDFLinkAnnotation
Action = new PDFUriAction(this.GetCodeUrl(code)),
Contents = AnnotationIdentifier,
Appearance = new PDFImageAppearance(bitmapImage),
DisplayRectangle =
new DisplayRectangle(
barcodeLocationInfo.X,
barcodeLocationInfo.Y,
barcodeLocationInfo.Tsw,
barcodeLocationInfo.Tsh),
Flags = Flags
pdfPage.Annotations.Add(annotation); -
How to show invisibles (non-printing characters) in Keynote?
Great thanks to anyone who can help find what in Keynote '09 is clicked or keyed to show invisibles (non-printing characters).
I have this same problem. It used to be under View in Keynote '08 but can't find it anywhere in '09 and it won't even show up in the help. AAAAhhhhh, come on Apple...where'd you put it?
-
The first songs i've downloaded and synced with my new touch have created ghost songs. They are only on my computer in itunes once but appear on my ipod twice, one copy that won't play. I can't delete them. I've tried unticking all the music that was on the ipod via itunes and re-syncing, which in theory should delete all music from my ipod. It does except for the 5 ghost songs. So at present I have no music on ipod except the 5 ghost songs. Has anyone got any ideas how I can get rid of these?
I had no problems with my ipod touch 4th, which I had for years. Any help would be great.iOS: Device not recognized in iTunes for Mac OS X
Or
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem -
Brand new Ipod touch. We attached to the computer because we don't have wifi. Now what? We set up in ID in itunes. The Ipod won't do anything, just shows itunes on screen but won't budge.
To get iTunes to see your iPod:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X -
When I try to print sth I can´t choose my printer. Adobe Reader only shows a printer I used years ago.I aleady deleted and reinstalled the Reader and deleted all other printers from the computer.How can I add a new printer to Adobe Reader?Thanks for help!
Hi,
I would suggest you to uninstall Adobe Reader using the cleaner tool and then re-install the latest version.
Adobe Cleaner Tool:- Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs.
Latest version of Adobe Reader:- http://get.adobe.com/reader/
If you still experience the same issue, please share the following information:-
- Screenshot of Adobe Reader showing printer options
- Screenshot of Microsoft Word showing printer options
- Screenshot of control panel- Control Panel\All Control Panel Items\Devices and Printers
Regards,
Nakul
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