Joe Meek Twin Q Pre-Amp and Elite Pro SPDIF/Digital input probs

Hi. I'm wondering if anyone can help. I've just purchased a Joe Meek Twin Q Pre-Amp and I specifically bought it for a new Rode mic I've just got and it needed phantom power. I also paid a little extra for the digital 'outs', thinking I could take an optic or SPDIF out into the Elite Pro breakout box. The problem is, is that digital is not recognised at all - in Audio Codes it states it's an invalid signal. However, SPDIF is recognised saying it's a stereo signal at 48,000hz, but is only being 'heard' in my right channel.
I have tried the line out into Line In 3, and there's no problem there. Joe Meek representative said it should be working as long as the bit match is the same in both units, which as far as I know is. Am I missing something here? I'm awaiting Creative to get back as it seems to me to be a breakout-box hardware problem, but I could be missing something?
Does anyone have any experience and/or advice/info?
Thanks in advance

Well, since you're not getting response, let me see what I can do.
I think you're saying the optical connection isn't working, but the coax (SPDIF) one is working, and then you're only getting the mic signal on one channel. The second part is easy to explain, but I never remember the solution suggestions. TOSLink/SPDIF, essentially, are stereo signals, and your preamp is simply putting its channel 1 signal on one side and its channel 2 signal on the other. If you had a second mic connected to the other connector, you'd have one mic on the left channel and the other on the right channel. Basically, you need to treat it as a mono signal and then either pan it into the stereo field, or just duplicate (convert) it to stereo. I'm sure there are ways, but someone else needs to join in with some experience. I'm not sure, but it seems to me if, say, you've put the mic in the channel 1 connector, you could take the channel 1 (analog) output and patch it into the channel 2 line input, and your digital outputs would probably get you the mic signal on both sides.
On both devices, the TOSLink/SPDIF signals are, to the best of my understanding, basically the same thing in two forms. If one is working, than the other should be working too. That suggests to me either hardware brokenness in the preamp's optical out, or the Elite Pro's optical in. or a problem with the optical cable. CL's optical outs can be checked to see if they are putting out red light: if they aren't, there's a problem. That probably applies to the preamp, in this case. You can simply connect the Elite Pro's optical output to its optical input and record something from the digital input device. If that works, the cable and the digital input are probably OK, and it most likely the preamp's digital output is broken (although it could be a strange compatibility issue). If it fails, then it's most likely either a bad cable, or the Elite Pro's optical input is broken. Trying another cable, or some other piece of gear you have that outputs optical, ought to sort out which it is.
-Dave
[email protected]

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Good afternoon zsciaeount,
Thank you for being a loyal Elite Plus customer. I am terribly disappointed to read about all the wasted time and frustration you have been through regarding your pre-orders. Updating your credit card information on these orders should not be so difficult, and I am truly very sorry for all the inconvenience and frustration you have encountered.
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