"John Smith's iPod" cannot be synced.  The required folder cannot be found.

I received a new red 2nd generation iPod shuffle as a gift, with songs loaded on it. Everything was fine until I tried to charge it. I got the message "this iPod synced with another computer, would you like to erase all songs and synce with your computer?" I answered no. I tried copying my song list by using a free 14 day trial software, but ended up erasing an important folder from my iPod Shuffle. I've tried restoring it to factory settings many times, updated the iTunes, tried going to my control panel, add/delet programs and selected "repair" option for iTunes. It seemed to down load and restore iTunes but it didn't help. I still get that message when I try to sync my Shuffle. iTunes recognizes my Shuffle, starts to load the songs, goes through about 15 then the message appears and stops. Nothing gets loaded on the shuffle.
How do I find out what folder is missing, and how do I load it back on my shuffle? It definitely said folder, not file or disc.
Flyer2be

I had that problem when I had someone else sync my shuffle when I couldn't get it to work on my computer. Once I got it back that message came up. I ended up saying "yes" and during this stage I copied my songs onto my computer hard drive unless you don't mind losing all your songs and starting over. Once I did this I completed the sync to my computer and then dragged the songs from my hard drive to my iTunes folder. I have done this twice as we have two shuffles that were started on another computer when my computer wouldn't work initially.

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