Joikuspot premium cannot be used after upgrade!

Hi, i have re-purchased the joikuspot premium software for my new phone from Nokia Ovi Store. After i downloaded the program from Nokia website, i can use the software immediately. when i started to use the software, I was being reminded the availability of the new version 3.0. Therefore i went to joikuspot website using my phone E72 to update the software. However, after i installed the software, it ask me the 12 digit code which i do not have(Nokia did not issue me with the code). how do i get the 12 digit code from ovi store??can anyone help??
KaveGoh.

You seem to have a very old version initially of JoikuSpot in your phone, which still uses the digit codes for DRM and for some reason doesnt recognize your license key. Most likely because the initial version you got from OVI Store has different DRM mechanism as the version you have now replaced into your phone. This is unfortunate, related to DRM detection differences BUT the solution is easy; just contact Joikusoft customer service at [email protected] or via support site www.joiku.com and they shall assist you further with your need to renew your license key.

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