Join-Request not received by WLC

Hi all,
I'm in the process of upgrading autonomous 1242(MIC) APs belongs to an external client of to make them part of the existing lwapp based infrastructure.
I could observe successful Discovery negotiation.Next,AP sends the join-request but WLC debug does not indicate receiving it.
1.wireshark packet capture indicates that Discovery & jOin processes use indentical ports at each phasee-this will rule out the firewalls.
2.no duplicate IPs
3.controllers are not exhausted with APs
4.DHCP option 43 is configured and could see it in action when I do a dhcp debug
The other interesting observation is that I could not see any certs on autonomous APs before conveting them to lwapp when I issue sh crypto pki certificates
Please refer to the attachment for debug outputs.
Any help is much appreciated.
cheers,
janesha

Hi,
I found the AP manager address and as you predicted it does not respond to an extended ping sourced by the new subnet.Tried the same with a subnet where the APs are happily working in lwapp and the results were the same.
Packet capture on the AP shows that Join-request is sent to the AP manager address.As expected, AP tries sending to AP manager addresses of all 4 controllers before giving up.
Client confirmed that they have opened the subnet to all traffic from my side of the network.
I will try spanning the uplink port of the controller sometime today once I dig up info on the uplink port.
Thanks for the advice.
cheers

Similar Messages

  • 3702i AP's not Joining WLC - Layer 3 discovery request not received on management VLAN

    Hi Guys, 
    This is a follow up post to this thread: https://supportforums.cisco.com/discussion/12400481/3702i-not-joint-2504
    Have been playing around with my AP's and made sure the time is correct on all the devices ( WLC and Switch). I have also moved the AP's to the same Vlan as the management IP of the WLC. 
    if I move the AP's to the same Vlan as the WLC they join and are happy, as soon as I move them to a different Vlan they cant join and there time goes back to the default plus they do not seem to save the WLC details to flash but still remember the test names I give them.
    it appears that option 43 is working fine as I can see it look for the WLC IP and I have done some trouble shooting on the WLC and it looks like it see's the AP but doesn't except it.
    please see below for the boot up of the AP and the WLC logs: 
    AP 
    IIOS Bootloader - Starting system.
    *** deleted for breverity ***** 
    Loading "flash:/ap3g2-k9w8-mx.153-3.JA1/ap3g2-k9w8-mx.153-3.JA1"...#########################
    File "flash:/ap3g2-k9w8-mx.153-3.JA1/ap3g2-k9w8-mx.153-3.JA1" uncompressed and installed, entry point: 0x2003000
    executing...
    Secondary Bootloader - Starting system.
    Montserrat Board
    *** deleted for breverity ***** 
    Boot CMD: 'boot  flash:/ap3g2-k9w8-mx.153-3.JA1/ap3g2-k9w8-xx.153-3.JA1;flash:/ap3g2-k9w8-mx.153-3.JA1/ap3g2-k9w8-xx.153-3.JA1'
    Loading "flash:/ap3g2-k9w8-mx.153-3.JA1/ap3g2-k9w8-xx.153-3.JA1"...###############################################
    File "flash:/ap3g2-k9w8-mx.153-3.JA1/ap3g2-k9w8-xx.153-3.JA1" uncompressed and installed, entry point: 0x1003000
    executing...
                  *** deleted for breverity ***** 
    cisco AIR-CAP3702I-Z-K9 (PowerPC) processor (revision A0) with 376810K/134656K bytes of memory.
    Processor board ID FGL1838X4T1
    PowerPC CPU at 800Mhz, revision number 0x2151
    Last reset from power-on
    LWAPP image version 8.0.110.0
    1 Gigabit Ethernet interface
    2 802.11 Radios
    32K bytes of flash-simulated non-volatile configuration memory.
    Base ethernet MAC Address: F4:4E:05:B7:1E:84
    Part Number                          : 73-15243-01
    PCA Assembly Number                  : 000-00000-00
    PCA Revision Number                  :
    PCB Serial Number                    : FOC18343WPR
    Top Assembly Part Number             : 068-05054-03
    Top Assembly Serial Number           : FGL1838X4T1
    Top Revision Number                  : A0
    Product/Model Number                 : AIR-CAP3702I-Z-K9
    % Please define a domain-name first.
    Press RETURN to get started!
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    *Mar  1 00:00:19.755: Registering HW DTLS
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    *Mar  1 00:00:19.815: APAVC:  WlanPAKs 42878 RadioPaks  42270
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    *Mar  1 00:00:26.167: Loading Power Tables from ram:/Q2.bin. Class = A
    *Mar  1 00:00:26.167:  record size of 3ss: 1168 read_ptr: 4F9698E
    *Mar  1 00:00:31.207: %SOAP_FIPS-2-SELF_TEST_RAD_SUCCESS: RADIO crypto FIPS self test passed on interface Dot11Radio 1 (4)
    *Mar  1 00:00:31.251: Loading Power Tables from ram:/Q5.bin. Class = Z
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    *Mar  1 00:00:35.447: %SYS-5-RESTART: System restarted --
    Cisco IOS Software, C3700 Software (AP3G2-K9W8-M), Version 15.3(3)JA1, RELEASE SOFTWARE (fc1)
    Technical Support: http://www.cisco.com/techsupport
    Copyright (c) 1986-2014 by Cisco Systems, Inc.
    Compiled Fri 19-Dec-14 11:20 by prod_rel_team
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    *Mar  1 00:00:36.563: %LINEPROTO-5-UPDOWN: Line protocol on Interface BVI1, changed state to up
    *Mar  1 00:00:37.787: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to uplwapp_crypto_init: MIC Present and Parsed Successfully
    *Mar  1 00:00:37.939: %SSH-5-ENABLED: SSH 2.0 has been enabled
    *Mar  1 00:00:37.939: %LINK-6-UPDOWN: Interface Dot11Radio1, changed state to up
    *Mar  1 00:00:38.987: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down
    *Mar  1 00:00:38.987: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to down
    *Mar  1 00:00:47.567: %LINK-6-UPDOWN: Interface BVI1, changed state to down
    *Mar  1 00:00:48.567: %LINEPROTO-5-UPDOWN: Line protocol on Interface BVI1, changed state to down
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    *Mar  1 00:00:50.431: DPAA Initialization Complete
    *Mar  1 00:00:50.431: %SYS-3-HARIKARI: Process DPAA INIT top-level routine exited
    *Mar  1 00:00:51.431: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0, changed state to up
    *Mar  1 00:00:53.435: %LINK-6-UPDOWN: Interface BVI1, changed state to up
    *Mar  1 00:00:53.867: Currently running a Release Image
    *Mar  1 00:00:54.287: Incorrect certificate in SHA2 PB !
    *Mar  1 00:00:54.287: Using SHA-1 signed certificate for image signing validation.
    *Mar  1 00:00:54.575: %LINEPROTO-5-UPDOWN: Line protocol on Interface BVI1, changed state to up
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    *Mar  1 00:01:02.707: Pool-ReAtach: paks 42878 radio42270
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    *Mar  1 00:02:12.655: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to reset
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    *Mar  1 00:02:13.699: %LINK-6-UPDOWN: Interface Dot11Radio1, changed state to up
    *Mar  1 00:02:14.699: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to up
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    isco Controller) >show time
    Time............................................. Tue Jan 27 17:44:47 2015
    Timezone delta................................... 0:0
    Timezone location................................ (GMT +8:00) HongKong, Bejing, Chongquing
    NTP Servers
        NTP Polling Interval.........................     3600
         Index     NTP Key Index                  NTP Server                  NTP Msg Auth Status
           1              0                             150.101.176.226       AUTH DISABLED
    (Cisco Controller) >show ap join stats summary  
    Incorrect input! Use 'show ap join stats summary [all/<ap-mac>]'
    (Cisco Controller) >show ap join stats summary all 
    Number of APs.............................................. 2 
    Base Mac             AP EthernetMac       AP Name                 IP Address         Status
    f4:4e:05:aa:a6:a0    f4:4e:05:94:c3:98    APf44e.0594.c398        10.1.1.22          Joined    
    f4:4e:05:b6:ce:f0    N A                  Test_1                  10.1.20.7          Not Joined
    (Cisco Controller) >show ap join stats detailed f4:4e:05:b6:ce:f0
    Sync phase statistics
    - Time at sync request received............................ Not applicable
    - Time at sync completed................................... Not applicable
    Discovery phase statistics
    - Discovery requests received.............................. 45
    - Successful discovery responses sent...................... 21
    - Unsuccessful discovery request processing................ 24
    - Reason for last unsuccessful discovery attempt........... Layer 3 discovery request not received on management VLAN
    - Time at last successful discovery attempt................ Jan 27 17:45:49.705
    - Time at last unsuccessful discovery attempt.............. Jan 27 17:45:49.705
    Join phase statistics
    - Join requests received................................... 0
    - Successful join responses sent........................... 0
    - Unsuccessful join request processing..................... 0
    - Reason for last unsuccessful join attempt................ Not applicable
    - Time at last successful join attempt..................... Not applicable
    - Time at last unsuccessful join attempt................... Not applicable
    Configuration phase statistics
    --More-- or (q)uit
    - Configuration requests received.......................... 0
    - Successful configuration responses sent.................. 0
    - Unsuccessful configuration request processing............ 0
    - Reason for last unsuccessful configuration attempt....... Not applicable
    - Time at last successful configuration attempt............ Not applicable
    - Time at last unsuccessful configuration attempt.......... Not applicable
    Last AP message decryption failure details
    - Reason for last message decryption failure............... Not applicable
    Last AP disconnect details
    - Reason for last AP connection failure.................... Not applicable
    - Last AP disconnect reason................................ Not applicable
    Last join error summary
    - Type of error that occurred last......................... Lwapp discovery request rejected
    - Reason for error that occurred last...................... Layer 3 discovery request not received on management VLAN
    - Time at which the last join error occurred............... Jan 27 17:45:49.705
    AP disconnect details
    - Reason for last AP connection failure.................... Not applicable
                                                                               Ethernet Mac : 00:00:00:00:00:00  Ip Address : 10.1.20.7
    (Cisco Controller) >show interface summary 
     Number of Interfaces.......................... 4
    Interface Name                   Port Vlan Id  IP Address      Type    Ap Mgr Guest
    ap                               LAG  20       10.1.20.231     Dynamic No     No   
    guest                            LAG  30       10.1.30.231     Dynamic No     No   
    management                       LAG  10       10.1.1.231      Static  Yes    No   
    virtual                          N/A  N/A      1.1.1.1         Static  No     No   
    SWITCH
    witch#show run
    Building configuration...
    *** deleted for breverity ***** 
    no aaa new-model
    clock timezone AWST 8
    system mtu routing 1500
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       default-router 10.1.30.1 
       dns-server 203.0.178.191 
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    crypto pki trustpoint TP-self-signed-4082587776
     enrollment selfsigned
     subject-name cn=IOS-Self-Signed-Certificate-4082587776
     revocation-check none
     rsakeypair TP-self-signed-4082587776
    *** deleted for breverity ***** 
    *** deleted for breverity ***** !
    interface FastEthernet0/3
     description *** WLC ****
     switchport trunk encapsulation dot1q
     switchport mode trunk
    interface FastEthernet0/4
     description **** AP *****
     switchport access vlan 20
     switchport mode access
     spanning-tree portfast
    interface FastEthernet0/5
     description **** AP ****
     switchport access vlan 20
     switchport mode access
     spanning-tree portfast
    interface FastEthernet0/6
    i*** deleted for breverity ***** !
    interface Vlan10
     description *** Managment ***
     ip address 10.1.1.230 255.255.255.0
    interface Vlan20
     description *** WIRELESS APS ***
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    ip classless
    ip route 0.0.0.0 0.0.0.0 10.1.1.1
    ip http server
    ip http secure-server
    ip sla enable reaction-alerts
    l*** deleted for breverity ***** 
    ntp clock-period 36028827
    ntp source FastEthernet0/1
    ntp server 121.0.0.42
    ntp server 202.127.210.37
    end
    I have also placed a Device in Vlan 20 and it is able to ping the WLC and the WLC can ping it s routing is working. 
    Thanks 

    Hey Scott, 
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    flash is writable
    Tide XL MB - 40MB of flash
    Xmodem file system is available.
    flashfs[0]: 67 files, 9 directories
    flashfs[0]: 0 orphaned files, 0 orphaned directories
    flashfs[0]: Total bytes: 41158656
    flashfs[0]: Bytes used: 20894208
    flashfs[0]: Bytes available: 20264448
    flashfs[0]: flashfs fsck took 20 seconds.
    Base Ethernet MAC address: f4:4e:05:b7:1e:84
    Ethernet speed is 100 Mb - FULL Duplex
    Loading "flash:/ap3g2-k9w8-mx.153-3.JA1/ap3g2-k9w8-mx.153-3.JA1"...#########################
    File "flash:/ap3g2-k9w8-mx.153-3.JA1/ap3g2-k9w8-mx.153-3.JA1" uncompressed and installed, entry point: 0x2003000
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    Secondary Bootloader - Starting system.
    Montserrat Board
    40MB format
    Tide XL MB - 40MB of flash
    Xmodem file system is available.
    flashfs[0]: 67 files, 9 directories
    flashfs[0]: 0 orphaned files, 0 orphaned directories
    flashfs[0]: Total bytes: 41158656
    flashfs[0]: Bytes used: 20894208
    flashfs[0]: Bytes available: 20264448
    flashfs[0]: flashfs fsck took 21 seconds.
    flashfs[1]: 0 files, 1 directories
    flashfs[1]: 0 orphaned files, 0 orphaned directories
    flashfs[1]: Total bytes: 12257280
    flashfs[1]: Bytes used: 1024
    flashfs[1]: Bytes available: 12256256
    flashfs[1]: flashfs fsck took 1 seconds.
    Base Ethernet MAC address: f4:4e:05:b7:1e:84
    Boot CMD: 'boot  flash:/ap3g2-k9w8-mx.153-3.JA1/ap3g2-k9w8-xx.153-3.JA1;flash:/ap3g2-k9w8-mx.153-3.JA1/ap3g2-k9w8-xx.153-3.JA1'
    Loading "flash:/ap3g2-k9w8-mx.153-3.JA1/ap3g2-k9w8-xx.153-3.JA1"...###############################################
    File "flash:/ap3g2-k9w8-mx.153-3.JA1/ap3g2-k9w8-xx.153-3.JA1" uncompressed and installed, entry point: 0x1003000
    executing...
                  Restricted Rights Legend
    Use, duplication, or disclosure by the Government is
    subject to restrictions as set forth in subparagraph
    (c) of the Commercial Computer Software - Restricted
    Rights clause at FAR sec. 52.227-19 and subparagraph
    (c) (1) (ii) of the Rights in Technical Data and Computer
    Software clause at DFARS sec. 252.227-7013.
               cisco Systems, Inc.
               170 West Tasman Drive
               San Jose, California 95134-1706
    Cisco IOS Software, C3700 Software (AP3G2-K9W8-M), Version 15.3(3)JA1, RELEASE SOFTWARE (fc1)
    Technical Support: http://www.cisco.com/techsupport
    Copyright (c) 1986-2014 by Cisco Systems, Inc.
    Compiled Fri 19-Dec-14 11:20 by prod_rel_team
    Montserrat Board
    40MB format
    Tide XL MB - 40MB of flash
    Initializing flashfs...
    flashfs[2]: 67 files, 9 directories
    flashfs[2]: 0 orphaned files, 0 orphaned directories
    flashfs[2]: Total bytes: 40900608
    flashfs[2]: Bytes used: 20894208
    flashfs[2]: Bytes available: 20006400
    flashfs[2]: flashfs fsck took 14 seconds.
    flashfs[2]: Initialization complete.
    flashfs[4]: 0 files, 1 directories
    flashfs[4]: 0 orphaned files, 0 orphaned directories
    flashfs[4]: Total bytes: 11999232
    flashfs[4]: Bytes used: 1024
    flashfs[4]: Bytes available: 11998208
    flashfs[4]: flashfs fsck took 0 seconds.
    flashfs[4]: Initialization complete.
    Copying radio files from flash: to ram:
    Copy in progress...CCCCC
    Copy in progress...CCC
    Copy in progress...CCCC
    Copy in progress...CCCC
    Copy in progress...CC
    Copy in progress...CCCC
    Copy in progress...CC
    Copy in progress...CCCCC
    Copy in progress...CCCC
    Copy in progress...CC
    Uncompressing radio files...
    ...done Initializing flashfs.
    Radio0  present 8764 8000 0 A8000000 A8010000 0
    Rate table has 650 entries (20 legacy/224 11n/406 11ac)
    POWER TABLE FILENAME = ram:/Q2.bin
    Radio1  present 8864 8000 0 80000000 80100000 4
    POWER TABLE FILENAME = ram:/Q5.bin
    Radio2 not present 0 0 0 0 0 8
    This product contains cryptographic features and is subject to United
    States and local country laws governing import, export, transfer and
    use. Delivery of Cisco cryptographic products does not imply
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    Importers, exporters, distributors and users are responsible for
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    agree to comply with applicable laws and regulations. If you are unable
    to comply with U.S. and local laws, return this product immediately.
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    http://www.cisco.com/wwl/export/crypto/tool/stqrg.html
    If you require further assistance please contact us by sending email to
    [email protected].
    cisco AIR-CAP3702I-Z-K9 (PowerPC) processor (revision A0) with 376810K/134656K bytes of memory.
    Processor board ID FGL1838X4T1
    PowerPC CPU at 800Mhz, revision number 0x2151
    Last reset from power-on
    LWAPP image version 8.0.110.0
    1 Gigabit Ethernet interface
    2 802.11 Radios
    32K bytes of flash-simulated non-volatile configuration memory.
    Base ethernet MAC Address: F4:4E:05:B7:1E:84
    Part Number                          : 73-15243-01
    PCA Assembly Number                  : 000-00000-00
    PCA Revision Number                  :
    PCB Serial Number                    : FOC18343WPR
    Top Assembly Part Number             : 068-05054-03
    Top Assembly Serial Number           : FGL1838X4T1
    Top Revision Number                  : A0
    Product/Model Number                 : AIR-CAP3702I-Z-K9
    % Please define a domain-name first.
    Press RETURN to get started!
    *Mar  1 00:00:19.295: %SOAP_FIPS-2-SELF_TEST_IOS_SUCCESS: IOS crypto FIPS self test passed (15)
    *Mar  1 00:00:19.755: Registering HW DTLS
    *Mar  1 00:00:19.763: APAVC: Initial WLAN Buffers Given to System is  2500
    *Mar  1 00:00:19.815: APAVC:  WlanPAKs 42878 RadioPaks  42270
    *Mar  1 00:00:22.127: %LINK-6-UPDOWN: Interface GigabitEthernet0, changed state to up
    *Mar  1 00:00:26.055: %SOAP_FIPS-2-SELF_TEST_RAD_SUCCESS: RADIO crypto FIPS self test passed on interface Dot11Radio 0 (4)
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    Cisco IOS Software, C3700 Software (AP3G2-K9W8-M), Version 15.3(3)JA1, RELEASE SOFTWARE (fc1)
    Technical Support: http://www.cisco.com/techsupport
    Copyright (c) 1986-2014 by Cisco Systems, Inc.
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    *Mar  1 00:01:13.691: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to up
    *Mar  1 00:01:13.947: %LINK-6-UPDOWN: Interface Dot11Radio1, changed state to up
    *Mar  1 00:01:14.947: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to up
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    *Mar  1 00:02:11.611: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset
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    *Mar  1 00:02:12.647: %LINK-6-UPDOWN: Interface Dot11Radio1, changed state to down
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