Journe touch virtual store white screen

Hi, i own a journe and after an uptade, virtual store doesnt work anymore. It shows only a white screen.
How can you reset my acount and where can i find my personal account number
Thanks

*+Q:* I forget my Toshiba Virtual Store account. How can I recover it?+
*+A:* You can recover your Toshiba Virtual Store account details by making a private request to administrator from support forum on this site. In your request, you need to provide your user identifier for your account. You can find it in the Toshiba Virtual Store login dialog.+
http://www.toshibatouch.eu/journe_touch_wince/faqs.php

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<Edited by Moderator>

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Journe touch virtual store white screen

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