Jpg attachment in email not opening on iphone or ipad, but works on i Mac or other latptop

I have an iphone, iMac, iPad and other laptops. I received an email with a .JPG attachment. I went to view the attachmet on my iPad and iPhone, where the .jpg attachements show with the dotted line around them. When I tap they "download" and reach the full file size in the dowload countdown, then do nothing, do not display the image and still have the dotted line around them. This happens on both my iPhone or iPad. If I view the same email on iMac or windows laptop, I can see the image fine, but not on iPhone or iPad. What is preventing the image from displaying on any of my mobile devices, but works fine everywhere else?

Yes, I removed all the other servers all the accounts
and setup just the btinternet account
and checked all the settings for primary servers etc
and made sure all correct
also checked the ports and SSL etc
tried 587 and 465
ports
done the same on the iphone and ipad

Similar Messages

My apple Id has been disabled on my iphone and ipads but works on my pc. have tried signing out and signing back in on devices but still doesn't work. How do I fix?

My apple id shows to be disabled on iphone and ipads but workd on PC. Have tried changing password on PC and signing out and back in on devices with no results. How do I reenable my ID so I can update and purchase apps?

Contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html

Audio attachment will not open and play on Ipad4 but works fine on PC. Any suggestions?

I have been sent an audio attachment in an email to a Hotmail account. It opens and plays fine on my PC but will not open on my Ipad. I get a pop up wanting to forward the attachment from my Comcast email account but neither will open and play it. Any suggestions?

I kept looking and found this answer in an Ipad forum from IpadJunkie. "Try the OPlayerHD lite app...free. When pressing and holding the WMA attachment select open with OPlayer and it works fine."

HT1430 my yahoo e-mail wil not send or receive on ipad but works on desktop

I cannot get my yahoo email to send or receive on ipad 4 but works on desktop. How can I fix this?

Yahoo has been having problems with email on iPads.
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
iPad Mail
http://www.apple.com/support/ipad/mail/
Try a Reset - iPad How-Tos http://ipod.about.com/lr/ipad_how-tos/903396/1/
Or this - Delete the account in Mail and then set it up again.
 Cheers, Tom

Facebook will not boot up on my iPad but works on my iPhone ?? Please help

MY Facebook app has not been able to boot up on my iPad since Thursday. It works fine on my iPhone but I just get a blank white screen with a blue border across the header. After a few seconds it just goes back to iPad menu. I have deleted an re installed FB app and updated the iPad software but still not joy....please help!!

What iPad and MacBook do you have (mid 2011 ot later iPad 2 or later?) and what OS or iOS do you have? Are they all on same network and apple id with homeshare on?

Me and my wife share itunes acct for iour iphones and ipads how do we stop geting each others e-mails on our own devices

me and my wife have iphones and ipads but we seam to get each others e-mails and would like to keep them seperate how do we do that when shareing one itunes acct

According the this: http://www.apple.com/mobileme/transition.html, "After moving to iCloud, family member accounts are no longer linked to the master account." You can share an iCloud calendar (see http://support.apple.com/kb/PH2690), but I don't think you will be able to share iCloud contacts unless you are signed into the same iCloud account on both phones.

My iMessage will not register that I have a phone number attached to the account on my mac. It only shows the email addresses. My iPhone and iPad work perfectly.

My iMessage will not register that I have a phone number attached to the account on my mac. It only shows the email addresses. My iPhone and iPad work perfectly.

Hi Aurion23,
If you intend to keep using iCloud on your iPad, your best course of action would be to update your Apple ID/iCloud information so that you have a known password and it is associated with an active email address. You may find the following articles helpful:
iCloud: Change your iCloud password
http://support.apple.com/kb/ph2617
Apple ID: Changing your Apple ID
http://support.apple.com/kb/ht5621
Regards,
- Brenden

On 3G we cannot send emails from either our iPhones or iPad and this also happens with some WiFi connections but not all. Yet we can always send emails from our Hotmail Email account. What is causing this and what do we need to do to resolve it?

On 3G we cannot send Business emails from either our iPhones or Ipad and this also happens with some WiFi connections but not all. Yet we can always send emails from our Hotmail Account using both 3G and WiFi.
We bought the iPhones and Ipad so that we could send emails while we are out of the Office, but we are not able to do this unless we can find a WiFi connection. Incoming emails are fine. We use IMAP, for Business emails just incase this is relevant and I know that Hotmail is POP3.
Our technical IT knowledge is not great, so we look forward to your suggestions as to how to resolve this.

Contact whomever supports the email account and get the correct Outgoing email server settings from them.

Email not opening This is a sudden thing, Email had been working fine for two months then today would not stay open now it will not open at all. after trying to open mail I receive a white screen for a nano second and the app closes

Email not opening on my iPad2 This is a sudden thing, email had been working fine since purchasing the device then today would not stay open, now it will not open at all. After trying to open mail I receive a white screen for a nano second and the app closes.

Have you tried closing the Mail app completely ? From the home screen (i.e. not with Mail 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Mail app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't work then you could try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

HT201342 I have set up my iCloud email address on my iPhone and iMac but it does not appear on my iPad. Dies anyone else have the same problem?

I have set up my iCloud email address on my iPhone and iMac but it does not appear in my iPad? Any suggestions?

See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team..

In compose, the attachment popup does not open

When composing, the attachment window does not open. Switch to Crome and it works. Switch back to Firefox and it works. Stays working for some days and then fails again.
Ken

Hi Ken, sorry about that unrelated reply.
I'm trying to think of how giving the site a few days of rest could possibly help and nothing obvious is coming to mind...
When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Bypass Firefox's Cache
Use Ctrl+Shift+r to reload the page fresh from the server.
Alternately, you also can clear Firefox's cache completely using:
orange Firefox button (or Tools menu) > Options > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now"
If you have a large hard drive, this might take a few minutes.
(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:
* right-click and choose View Page Info > Security > "View Cookies"
* Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"
In the dialog that opens, you can remove the site's cookies individually.
Then try reloading the page. Does that help?

I can not open the iPhone seems to be my one of my kids has changed my password What can I do?

I can not open the iPhone seems to be my one of my kids has changed my password What can I do?

You will need to try to restore your iPhone (preferably from the same computer that you most recently synced to).
Read this: http://support.apple.com/kb/ht1212
If you can't do the restore then you will need to try Recovery Mode.
Read this: http://support.apple.com/kb/ht1808
Follow the instructions very carefully.

I can not open my iphone camera

I can not open my iphone camera.When I open the camera icon it just shutter ad automatic restart.

The basics from the manual are reset, restart, and restore.
Have you tried any of these?

When using safari, media such as mp4, as a web mail attachment (yahoo) is not opening in QuickTime . File association is broken. Does any1 have a solution?

When using safari, media such as mp4, as a web mail attachment (yahoo) is not opening in QuickTime . File association is broken.
If I use the mail application the attachment opens and I see the QuickTime logo on the attachment.
When using the web mail yahoo the attachment, an mp4 audio, opens a black page with a crossed triangle icon in the middle of the page.
Any solution ?
Thanks .

There's two ways you can deploy your aspx (layout) files. One is deploy in _Layouts folder (which basically copy the file in (c:\program files\common files\microsoft shared\web server extensions\15\template\layouts). To copy file in that place, you don't
need module, just use SharePoint mapped folder.
Another way is to upload the layout folder in SharePoint library. But _catalogs is not the right place to upload your file (_catalogs doesn't have any subfolder named 'layouts'). You can upload your file in 'Pages' library or 'site pages' library in the
current web.
I'm not quite sure though (sorry I didn't get what the problem is but just guessed you are trying to get your aspx page in SharePoint designer, not sure why) why you need to upload the file in pages/site pages library instead of '_layouts' folder.
Thanks,
Sohel Rana
http://ranaictiu-technicalblog.blogspot.com

Can't see email attachment on iPhone nor iPad, but can on Mac.

I am getting an email with an attachment that comes to my mac, my iphone, & my iPad; but I can only see that it has an attachment on my mac. Others receive the same email on their ipad and they can see the attachment icon. Help.

Try resetting the iPad. No data is lost. (Oh, and check your security settings. Maybe some kind of function is enabled, that blocks attachments etc.)
Another reason might be your internet provider (cellular provider), if you have just been trying to download the attchments over 3G/4G, although I don't know that. Ckeck with them, if that is the case, and try to download the attchments over WiFi (you better check out multiple WiFi sources, just in case the problem is router-spesific (many routers, mostly public, but also private have certain restrictions on them concerning the amount of data each user can download). I'm really no expert, but that's what I would do...Otherwise, I'm afraid, I don't know. Really sorry about this!

Jpg attachment in email not opening on iphone or ipad, but works on i Mac or other latptop

Similar Messages

Maybe you are looking for